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The Influence of Brand Image, Product Quality, and Price on Customer Satisfaction Mediated by Purchase Decision of New Balance Shoes in Palu City Natalia, Agnes; Rombe, Elimawaty; Syarifuddin, Umar; wanti, Sri
JURNAL MANAJEMEN MOTIVASI Vol 21 No 2 (2025): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v21i2.7970

Abstract

This research examines the effect of brand image, product quality, and price on customer satisfaction for New Balance shoes in Palu City, with purchase decision as a mediating variable. Using a sample of 96 respondents and analyzed through Partial Least Square-Structural Equation Modeling (PLS-SEM), the results indicate that brand image, product quality, and price have a significant positive effect on satisfaction. The purchase decision variable also mediates these relationships. The findings offer valuable insights for New Balance to formulate data-driven marketing strategies, improve customer satisfaction, and build brand loyalty amid increasing market competition, especially in local consumer segments such as Palu City.
Pengaruh gaya hidup harga dan kualitas produk terhadap keputusan pembelian produk sepatu Adidas di kota palu: Gaya hidup harga dan kualitas produk terhadap keputusan pembelianpeoduk sepatu adidas Lisda; Bachri, Syamsul; Syarifuddin, Umar; Mandala Putra, Setiawan
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8766

Abstract

This study aims to analyze the influence of lifestyle, price, and product quality on purchasing decisions for Adidas shoes in Palu City. The method used was quantitative, with a survey approach involving 135 respondents through purposive sampling and a Likert-scale questionnaire. The analysis used multiple linear regression. The results show that lifestyle and price significantly influence purchasing decisions, while product quality does not. Simultaneously, all three variables have a significant effect. This study has implications for companies in designing lifestyle-based marketing strategies and pricing.
Pengaruh Kualitas Produk, Harga dan Waktu Tunggu Terhadap Repurchase Intention Di Mie Gacoan Kota Palu Misra; Syamsul Bahri Dg. Parani; Umar Syarifuddin; Setiawan Mandala Putra
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8837

Abstract

This study examines the effects of product quality, price, and waiting time on repurchase intention at Mie Gacoan Palu. Using a quantitative approach, data were collected from 100 repeat customers through questionnaires and analyzed with multiple linear regression. The results show that price and waiting time significantly affect repurchase intention, while product quality has no significant effect. Simultaneously, all variables significantly influence repurchase intention. These findings imply that Mie Gacoan Palu should maintain affordable pricing and improve service efficiency while preserving product quality to strengthen customers’ intention to repurchase. Keywords: Product Quality, Price Perception, Waiting Time, Repurchase Intention, Customer Behavior, Food Service