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Jasa Pengiriman; Kepuasaan Kon Analisis Tingkat Kepuasan Konsumen Terhadap Layanan Ekspedisi J&T Express Dengan Metode Algoritma Naive Bayes Anita Nurjanah; Nurul Aulia; Errissya Rasywir Rasywir; Ayu Feranika
Jurnal Manajemen Teknologi Dan Sistem Informasi (JMS) Vol 2 No 1 (2022): JMS Vol 2 No 1 Maret 2022
Publisher : LPPM STIKOM Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (330.338 KB) | DOI: 10.33998/jms.2022.2.1.39

Abstract

J&T Express adalah perusahaan yang bergerak dibidang jasa pengiriman barang yang beroperasi di Indonesia, yang didirikan pada tanggal 20 Agustus 2015. Perusahaan yang harus terus berinovasi agar dapat bersaing dengan kompetitor serta harus mempertahankan konsumen. Semacam inovasi teknologi pada sistem pengiriman, dan pelayan yang mengutamakan tenggung jawab serta tingkatkan loyalitas konsumen supaya dapat mempertahankan kepuasan konsumennya. Kualitas pelayanan jasa pengiriman memiliki kedudukan penting dalam menciptakan kepuasan pelanggan. Kualitas pelayanan harus dilakukan oleh perusahaan agar dapat bertahan dan tetap memperoleh kepercayaan konsumen. Seiring waktu, pelanggan sering membicarakan layanan J&T Express. Pelanggan biasanya menyampaikan pandangan dan pendapatnya melalui kolom komentar aplikasi J&T yang disediakan oleh Google Play. J&T Express memiliki aplikasi di Google Playstore yang menyediakan informasi layanan dan umpan balik pelanggan. Pendapat pelanggan melalui komentar di aplikasi J&T juga berbeda. Metode yang digunakan adalah Naive Bayes Classifier. Naive Bayes Classifier adalah pengklasifikasi peluang sederhana yang menerapkan teori Bayes dengan keyakinan bahwa independensinya tinggi.
Prediksi Tingkat Stress Pada Mahasiswa Universitas Dinamika Bangsa Jambi Dalam Melakukan Perkuliahan Metode Hybrid Menggunakan Algoritma Naive Bayes Nilu Widyawati; Maliyatul Khasanah; Muttaqin; Errissya Rasywir; Ayu Feranika
Jurnal Manajemen Teknologi Dan Sistem Informasi (JMS) Vol 2 No 1 (2022): JMS Vol 2 No 1 Maret 2022
Publisher : LPPM STIKOM Dinamika Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1408.559 KB) | DOI: 10.33998/jms.2022.2.1.44

Abstract

Pandemi covid-19 membuat dunia Pendidikan mengharuskan untuk melakukan metode pembelajaran hybrid. Metode ini menggabungkan perkuliahan tatap muka dan online secara bergantian setiap minggu sehingga banyak membuat mahasiswa menjadi stres. Stres memiliki banyak faktor penyabab. Hal inilah yang membuat peneliti menjadi tertarik untuk melakukan penelitian dengan membuat prediksi tingkat stres pada mahasiswa khususnya mahasiswa Universitas Dinamika Bangsa Jambi dalam melakukan perkuliahan metode hybrid. Penelitian ini akan mengguankan data profil mahasiswa yang dianggap menjadi faktor penyebab terjadinya stres. Penelitian ini menggunakan metode naive bayes. Peneliti memilih metode ini karena pada perhitungan naive bayes data variabelnya tidak hanya berupa angka tetapi dapat juga menggunakan kata. Selain itu, pada algoritma naive bayes hanya membutuhkan jumlah data training yang sedikit untuk menentukan estimasi parameter yang diperlukan dalam proses pengklasifikasian. Penelitian ini dilakukan dengan menghitung probablitias variabel data training dan dilanjutkan dengan membuat klasifikasi data testing. Dari Penelitian ini didapatkan hasil prediksi bahwa data testing termasuk ke dalam Tingkat stres kelas Sedang dengan probabilitas sebesar 0,003840878 dan hasil accuracy sebesar 68% setelah mengalami perbaikan dengan menggunakan teknik laplace correction.
ANALYSIS OF SERVICE QUALITY BASED ON USER SATISFACTION OF THE ANTERAJA APPLICATION USING THE SERVQUAL METHOD Li Sensia Rahmawati; Dodo Zaenal Abidin; Errissya Rasywir
International Conference on Business Management and Accounting Vol 1 No 1 (2022): Proceeding of International Conference on Business Management and Accounting (Nov
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/icobima.v1i1.2854

Abstract

AnterAja is a company engaged in the delivery of goods, services and logistics based on information technology, headquartered in DKI Jakarta, Indonesia. In this study, an analysis of service quality was carried out which could conclude the public's assessment of AnterAja's expedition. This research was conducted with the aim of knowing whether the quality of service at AnterAja is acceptable or not by users. AnterAja service success measurement is determined by the level of user satisfaction using the SERVQUAL (Service Quality) method. The research data was processed using SPSS 25 software. The significant standard used in the study was 5% (0.05). From the research results show that of the five independent variables, only two variables are accepted significantly, which means that there is an influence, namely Reliability and Responsiveness. While the three variables, namely Tangibles, Assurance, and Empathy, have no significant effect on user satisfaction.
Pengembangan Sistem Informasi Penerimaan Siswa Baru Berbasis Web Pada Sekolah Dasar Adhyaksa Ilham Fahrozi; Satria Oldie Versileno; Sulistia Ramadhani; Errissya Rasywir
TIN: Terapan Informatika Nusantara Vol 3 No 3 (2022): August 2022
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/tin.v3i3.4100

Abstract

SD Adhyaksa 1 JAMBI, one of the educational institutions located in Jambi City, whose online registration process is still through the Google form. Management starts from the admin who receives the Google form after which it is inputted again into Microsoft Excel. So that some obstacles arise because they still use the manual method which takes time to process. The system currently used by SD Adhyaksa 1 Jambi Elementary School is registration of new students by first coming to the school to check the registration schedule and filling out the form provided by the committee. This study aims to design a website-based new student registration system (PSB) at SD Adhyaksa 1 Jambi Elementary School to make it easier for prospective students to register. The results of this study indicate that the system can manage the process of admitting new students at SD Adhyaksa 1 Jambi Elementary School using PHP and MYSQL. The results of this study are an application that can help solve problems that exist at SD Adhyaksa 1 JAMBI in registering new students to making reports
Perancangan Aplikasi Administrasi SPP Online Berbasis Web Pada Sekolah Dasar Nungky Septia Kurnicova; Sri Wahyuni Nainggolan; Tasya Basalia Sihombing; Errissya Rasywir
TIN: Terapan Informatika Nusantara Vol 3 No 3 (2022): August 2022
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/tin.v3i3.4101

Abstract

This research aims to design a web-based online tuition fee administration application for use in Adhyaksa Elementary School located in Jambi City. The development of this application aims to enhance the efficiency and effectiveness of managing tuition fee administration and increase parental involvement in the payment process. The research will utilize a software development research method, comprising phases of needs analysis, application design, implementation, and testing. Data will be collected through interviews with the school authorities and relevant literature study concerning tuition fee administration and web-based applications. The results of the needs analysis will be used to design the online tuition fee administration application that suits the requirements and characteristics of Adhyaksa Elementary School in Jambi City. Subsequently, the application will be implemented using web technologies and programming languages that are appropriate for the purpose. In conclusion, the research has successfully developed the Web-Based Online Tuition Fee Administration Application for Adhyaksa Elementary School in Jambi City. The system functions well and includes features such as generating tuition fee invoices, recording fee payments, and sending payment notifications to parents/guardians.
Perancangan Aplikasi Pemesanan Lapangan Badminton Berbasis Web Clara Zuliani Syahputri; Errissya Rasywir
TIN: Terapan Informatika Nusantara Vol 3 No 4 (2022): September 2022
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/tin.v3i4.4109

Abstract

Natasya Badminton Hall, located at Jln. Dr. Purwadi No.rt 13, Kenali Besar, Kec. Kota Baru, Kota Jambi, is one of the badminton courts in Jambi city. The current system for booking badminton courts at Natasya Badminton Hall still relies on manual data recording in books and using an order board. Additionally, for proof of court rental payment, they provide payment receipts.This system has proven to be less effective, often leading to errors in booking and payment transactions. To address these issues, data collection was carried out through observation, interviews, and work documentation. The obtained data was then analyzed to find a solution to the existing problems at Natasya Badminton Hall by designing a web-based badminton court booking application. The development method used for the system is the waterfall model, and various modeling techniques such as use case diagram, activity diagram, and class diagram were employed. The research resulted in a web-based platform for booking badminton courts at Natasya Badminton Hall. With this new system, administrators find it easier to manage court bookings and related data effectively
Sistem Pendukung Keputusan Pemilihan Karyawan Terbaik Pada Perusahaan Elektronik Menerapkan Metode Profile Matching Tedy Hardiyanto; Fernando Fernando; Errissya Rasywir
TIN: Terapan Informatika Nusantara Vol 4 No 1 (2023): June 2023
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/tin.v4i1.4197

Abstract

CV. Bunyamin Central Tehnik – Hartech Jambi is one of the companies that are located in the Jambi area that processing data selection best employee get problems occur like election process employees best the absence of computerized system and still not use a method of the support system decisions, so election employees best cannot be measured , and election process employees best is not transparent because they the evaluation process of employee performance only done by managers and unknown by employees. Hence, this study aims to give solution to problem that happens by offering decision support system of selection best employee using PHP programing language and DBMS MySQL. Writer expand the system with waterfall and methods used the system modeling unified language using use case diagram, activity diagram, class diagrams and flowchart diagram. The new system produce outputs that can data showing employees, data admin, data criteria, the sub criteria, the data employees and the results of selection best employee with profile matching methods who contributed to a company can improve performance and spirit of employees
Pengembangan Sistem Informasi Pendaftaran Siswa Sekolah Dasar Secara Online dengan Metode Waterfall Muhammad Satria Mubin; Briyan Chairullah; Muhammad David Adrilyan; Errissya Rasywir
TIN: Terapan Informatika Nusantara Vol 4 No 2 (2023): July 2023
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/tin.v3i2.4198

Abstract

The system used at SDN 01 Tanjung Jabung Timur is currently in the process of admitting new students, which is still done manually. The high interest of prospective new students to register at SDN 01 Tanjung Jabung Timur made the admissions committee have difficulty handling it, resulting in a buildup of registrants at the peak of registration, while the number of committees serving was limited. The purpose of this research is to design a website-based new student registration system for easy access from outside the area of ​​students at SDN 01 Tanjung Jabung Timur and to make it easier for prospective students to register at SDN 01 Tanjung Jabung Timur students. System development is carried out using the waterfall model, because the application is easy and systematic. The program is designed using UML (United Model Language) diagrams such as Use Case Diagrams, Activity Diagrams, and Class Diagrams to design an online registration system. This research resulted in a web-based Admissions information system at SDN 01 Tanjung Jabung Timur which was built using the PHP programming language with the Laravel framework and the PhpMyAdmin database and with this application it also helps the school in managing new student data
Implementasi Aplikasi Administrasi SPP Online Berbasis Web pada Sekolah Menengah Kejuruan Betantiyo Prayatna; Elsa Charolina L Siantar; Iqbal Pradibya; Errissya Rasywir
TIN: Terapan Informatika Nusantara Vol 4 No 1 (2023): June 2023
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/tin.v4i1.4199

Abstract

SMK 2 PGRI Kota Jambi is one of the vocational high schools in Kota Jambi that still uses a manual payment system for SPP (Education Development Contribution) without utilizing computerized information systems. Additionally, the school has not yet utilized online SPP payment through a website, despite having computers connected to the internet in the computer lab. The existing school network has not been optimally utilized, as there is no dedicated school website for online SPP payment processing, and information retrieval regarding SPP payments is still done manually, causing difficulties for the administrative staff (Tata Usaha) in finding data. Therefore, this research aims to help resolve the issues by developing a website-based application. The application will be developed using HTML, PHP, and MySQL database programming languages. The Waterfall development method will be employed, and the system modeling tools used include use case diagrams, activity diagrams, class diagrams, and interfaces. The outcome of this research will be a website-based application that can assist in resolving the problems faced by SMK PGRI 2 Kota Jambi in managing their Administrative System
Perbandingan Metode Random Forest Classifier dan SVM Pada Klasifikasi Kemampuan Level Beradaptasi Pembelajaran Jarak Jauh Siswa Ilham Adriansyah; Muhammad Diemas Mahendra; Errissya Rasywir; Yovi Pratama
Bulletin of Informatics and Data Science Vol 1, No 2 (2022): November 2022
Publisher : PDSI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

WHO has declared that COVID-19 or SARS-CoV-2 has been a global pandemic since March 2020. Distance learning as we often hear is learning that prioritizes independence. Teachers can deliver teaching materials to students without having to meet face to face in the same room. This kind of learning can be done at the same time or at different times. This study aims to compare the results of the classification of students' distance learning adaptability levels with the random forest classifier and SVM methods. Obtaining the evaluation results of each algorithm used. Precision, recall, f1-score, and accuracy are evaluation indicators. The results of the classification of each adaptivity class got 73.1% for Moderate, 74.7% for Low and 66.1% for High. With the total accuracy of the SVM algorithm on the tested data of 73.36%. The results of the classification of each adaptivity class got 92.1% for Moderate, 92% for Low and 86% for High. With the total accuracy of the Random Forest Classifier algorithm on the tested data, it is 91.5%. From 1205 test data contents for each model, it was found that the Random Forest model has a higher accuracy but has an incorrect classification value of 321 data, and the accuracy of the Support Vector Machine model is lower but has an incorrect classification value of as much as 101 data
Co-Authors Abdul Haris Abdul Harris Abdurrahman Abidin, Dodo Zaenal Abrani, Sauti Ade Saputra Agus Siswanto Akwan Sunoto Anggraini, Dila Riski Anita Anita Nurjanah Annisa putri Anton Prayitno Arya Atmanegara Aryani, Lies asih asmarani Athalina, Ghita Bayu saputra Beni Irawan Betantiyo Prayatna Borroek, Maria Rosario Briyan Chairullah Candra Adi Rahmat Carenina, Babel Tio Clara Zuliani Syahputri Defrin Azrian Desi Kisbianty, Desi Despita Meisak desy ayu ramadhanty Dimas Pratama Dodo Zaenal Abidin Dwi Rosa Indah Elsa Charolina L Siantar Evan Albert Fachruddin Fachruddin Fachruddin Fachruddin Fachruddin Fachruddin Fachruddin Fachruddin, Fachruddin farchan akbar Feranika, Ayu Fernando Fernando fiqri ansyah Fradea Novi Ramadhayanti GILLIANI, WENNY Hani Prastiwi Hartiwi, Yessi Hendrawan Hendrawan Hendrawan Hendrawan Hendrawan Hendrawan Hilda Permatasari Hussaein, Ahmad Ilham Adriansyah Ilham Fahrozi ilham permana Imelda Yose Iqbal Pradibya Irawan Irawan Irawan Irawan Irawan, Beni Istoningtyas, Marrylinteri Jasmir Jasmir Jeny Pricilia Johari, Riyan Jopi Mariyanto khalil gibran ahmad Kholil Ikhsan Lazuardi Yudha Pradana Li Sensia Rahmawati Lies Aryani Luthfi Rifky M.Rizky Wijaya Macharani Raschintasofi Maliyatul Khasanah Maria Rosario Borroek Marrylinteri Istoningtyas Marrylinteri Istoningtyas Marrylinteri Istoningtyas Mayang Ruza Mgs Afriyan Firdaus Migi Sulistiono Muhammad David Adrilyan Muhammad Diemas Mahendra Muhammad Ismail Muhammad Ismail Muhammad Riza Pahlevi Muhammad Satria Mubin Muhammad Wahyu Prayogi Mulyadi Mulyadi Mumtaz Ilham S Mumtaz Ilham Syafatullah Muttaqin Nabila Khumairo Najmul Laila Nanda Ghina Nasrul Ahlunaza Nasutioni, Wahyudi Nilu Widyawati Nungky Septia Kurnicova Nur Aini Nur Azmi Nurhadi Nurhadi Nurul Aulia OPHELIA, CHANDY Pahlevi, M. Riza Pahlevi, M.Riza Pareza Alam Jusia Pareza Alam Jusia Pareza Alam Jusia, Pareza Alam Putri Ratna Sari, Putri Ratna Rani Oktavia, Feby Renita Syafitri Reza Pahlevi Rio Ferdinand ROBY SETIAWAN Rofi'i, Imam Rohaini, Eni Rosario B, Maria Rosario, Maria Rts CiptaNingsi Rudolf Sinaga Sandi Pramadi Saparudin, Saparudin Satria Oldie Versileno Sri Wahyuni Nainggolan Sulistia Ramadhani Suyanti Tasya Basalia Sihombing Tedy Hardiyanto Tondy Maulana Tambunan Verwin Juniansyah virginia casanova andiko andiko Wahid Hasyim Yaasin, Muhammad Yessi Hartiwi Yessi Hartiwi Yoga Rizki Yovi Pratama Yuga Pramudya Zahlan Nugraha