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Model Mediasi Organizational Citizenship Behavior dalam Hubungan antara Pelatihan, Komunikasi Organisasi, dan Karakteristik Individu terhadap Kinerja Pegawai RSUD Kabupaten Buleleng Komang Widiarini; M. Rudi Irwansyah; Putu Indah Rahmawati
Jurnal Ilmu Manajemen Terapan Vol. 7 No. 3 (2026): Jurnal Ilmu Manajemen Terapan (Januari - Februari 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v7i3.7850

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh pelatihan, komunikasi, dan karakteristik individu terhadap kinerja pegawai melalui Organizational Citizenship Behavior pada Unit Rawat Inap RSUD Kabupaten Buleleng. Latar belakang penelitian ini adalah pentingnya peningkatan kinerja pegawai rumah sakit pemerintah dalam memberikan pelayanan kesehatan yang optimal. Penelitian menggunakan pendekatan kuantitatif dengan metode survei melalui penyebaran kuesioner kepada pegawai, dan data dianalisis menggunakan Structural Equation Modeling berbasis Partial Least Square. Hasil penelitian menunjukkan bahwa pelatihan, komunikasi, dan karakteristik individu berpengaruh positif dan signifikan terhadap kinerja pegawai. Pelatihan dan komunikasi juga berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior, sedangkan karakteristik individu tidak berpengaruh signifikan terhadap Organizational Citizenship Behavior. Selain itu, Organizational Citizenship Behavior berpengaruh positif dan signifikan terhadap kinerja pegawai. Analisis mediasi menunjukkan bahwa Organizational Citizenship Behavior memediasi pengaruh pelatihan dan komunikasi terhadap kinerja pegawai, namun tidak memediasi pengaruh karakteristik individu. Penelitian ini menyimpulkan bahwa peningkatan kinerja pegawai rumah sakit pemerintah memerlukan penguatan pelatihan, komunikasi organisasi yang efektif, serta pengembangan perilaku ekstra-peran dalam lingkungan kerja yang suportif.
The Influence of Financial Literacy and Digital Financial Competency on Advanced consumption of Student Behavior: The Mediating Role of Self-Control in Wuhan University of Technology in China Houbianbian; Fridayana Yudiaatmaja; Putu Indah Rahmawati
Al-Kharaj: Journal of Islamic Economic and Business Vol. 8 No. 1 (2026): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v8i1.9775

Abstract

The rapid expansion of the digital economy and fintech infrastructure has fundamentally restructured the consumption patterns of university students, leading to a rise in credit-enabled advanced consumption. This research aims to investigate the determinants of advanced consumption behavior by integrating cognitive financial assets and psychological self-regulation mechanisms. Specifically, the study examines the influence of financial literacy and digital financial competency on advanced consumption, with self-control serving as a potential mediating variable. A quantitative research design was employed, utilizing Structural Equation Modeling (SEM) to analyze data collected from university students. The empirical results demonstrate that both financial literacy and digital financial competency exert a significant negative influence on advanced consumption behavior. Notably, digital financial competency emerged as a more potent predictor, suggesting that in a platform-mediated economy, the ability to navigate digital choice architecture is a critical deterrent to excessive spending. Furthermore, the analysis reveals that self- control significantly mediates the relationship between these financial capabilities and consumption outcomes. Approximately 39% of the impact of financial knowledge on reducing debt-funded consumption is transmitted through the strengthening of internal regulatory mechanisms.These findings underscore the necessity of a holistic approach to financial education. Beyond traditional numeracy, academic and policy interventions should prioritize critical digital literacy and the development of psychological resilience. Strengthening the "cognitive shield" of digital competency and the "behavioral filter" of self-control is essential to safeguard students from the systemic risks of a frictionless credit environment and to ensure long-term financial well-being in the digital era.
Determinants of Consumer Purchase Intention in Teaching Factory-Based Business Units: An Empirical Analysis of Price Perception, Product Quality, and Promotion within Vocational Education Ayu Wiwin, Ni Komang; Widiastini, Ni Made Ary; Rahmawati, Putu Indah
Dinasti International Journal of Economics, Finance & Accounting Vol. 7 No. 1 (2026): Dinasti International Journal of Economics, Finance & Accounting (March-April 2
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v7i1.6324

Abstract

In the landscape of modern vocational education, the transformation of Vocational High Schools (SMK) into Regional Public Service Agencies (BLUD) through the Teaching Factory (TEFA) mechanism necessitates the adoption of professional business management practices. This study aims to deconstruct the factors influencing student purchase intention within school-based retail units, utilizing Smensimart at SMKN 1 Singaraja as a case study. Employing a quantitative approach with a causal research design, this study involved 190 respondents selected via purposive sampling. Data were analyzed using multiple linear regression following rigorous validity, reliability, and classical assumption tests. The findings reveal that price perception, product quality, and promotion simultaneously exert a significant influence on purchase intention, with a coefficient of determination () of 69.7%. Partially, product quality emerged as the strongest predictor (β=0.401), followed by price perception (β=0.394) and promotion (β=0.297). These findings challenge the traditional assumption that students are exclusively price-sensitive consumers, suggesting instead that they are rational consumers who prioritize value and quality. This article contributes theoretically to the educational marketing literature and offers practical implications for school business unit managers in designing robust marketing mix strategies.
Menjaga Keberlanjutan Produk Lokal dan Keuangan Keluarga: Peran Perempuan Sebagai Penganyam Bambu di Desa Sidetapa Buleleng Bali Utara Ni Made Ary Widiastini; Putu Indah Rahmawati; I Ketut Sida Arsa
Jurnal Kajian Bali (Journal of Bali Studies) Vol. 13 No. 1 (2023): Volume 13 No 1 April 2023
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKB.2023.v13.i01.p08

Abstract

This study aims to describe the role of women bamboo weavers in maintaining the sustainability of family finance and local products of Sidetapa, an old village of Buleleng District, North Bali. Data collected through observation and interviews and analyzed by employing a critical qualitative method using a cultural studies approach. The study revealed that the majority of bamboo craftsmen in Sidetapa Village were women who played their traditional and transitional roles well. Through their work as bamboo weavers, women have been enabling themselves to generate income to help the needs of their family. In maintaining the existence of bamboo-based local products of Sidetapa Village, the women weavers always try to be adaptive to market demand. They also actively engage in training programs provided by external parties with the aim of knowing market developments and improving product quality. The article contributes to our understanding of the double roles of women in handling domestic work and getting income to support domestic needs.
Menghadapi Persaingan Pasar dan Teknologi Produksi: Pergulatan Perajin Perhiasan Tradisional di Desa Celuk, Bali I Ketut Sida Arsa; Ni Made Ary Widiastini; Putu Indah Rahmawati
Jurnal Kajian Bali (Journal of Bali Studies) Vol. 10 No. 1 (2020): BALI DIASPORA
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKB.2020.v10.i01.p14

Abstract

The presence of jewelry casting machines in Celuk Village, Gianyar, Bali has caused a struggle among craftsmen in fighting for their business and production interests. This study aims to uncover and analyze the struggle practices. Data collection is done through interviews, observations and document studies. Data were analyzed with practical theory, deconstruction, mechanical reproduction and other supporting theories used eclectically. The results showed that the struggle was carried out in various ways depend on the capital they owned. All parties build images as an effort to maintain their existence. Various kinds of displays, product certificates, and discourse are played as media in struggling for their respective interests to win the market competitions. The struggle of jewelers craftsmen in Celuk gives birth to various forms of power relations, there are those who rule and are controlled. Power in jewelry is largely determined by space, time, and the amount of capital ownership.
The Influence of Work Environment and Workload on Employee Performance with Job Satisfaction as a Mediating Variable at Siloam Bali Group Santihari, Luh Putu Asti; Ary Meitriana, Made; Indah Rahmawati, Putu
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8419

Abstract

This study examines the impact of work environment and workload on employee performance, with job satisfaction as a mediating variable. Using a quantitative ex-post facto approach, data were collected from 138 permanent employees at Siloam Group Bali Area. The analysis employed PLS-SEM. Results show that work environment positively affects job satisfaction and performance, while workload has a negative effect. Job satisfaction mediates the relationship between work environment and performance, but not between workload and performance. These findings highlight the importance of a supportive work environment and effective workload management in enhancing employee performance through job satisfaction.
THE INFLUENCE OF PRODUCT QUALITY, BRAND IMAGE, AND BRAND AMBASSADOR ON MS GLOW PURCHASE DECISIONS IN BATURITI, TABANAN REGENCY, BALI PROVINCE Ni Ketut Oni Widarianti; Ni Made Ary Widiastini; Putu Indah Rahmawati
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 4 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20529503

Abstract

This study aims to describe and examine the influence of several variables, namely: (1) product quality, (2) brand image, (3) brand ambassador, and (4) product quality, brand image, and brand ambassador simultaneously on the purchasing decisions of MS Glow products in Baturiti, Tabanan Regency, Bali Province. The population of this study consists of all MS Glow consumers in the Baturiti area. The sample was determined using purposive sampling, with the criteria that respondents must have made at least two purchases, resulting in a total of 180 respondents. This study is designed as causal quantitative research. Data were collected using a questionnaire instrument containing statements related to product quality, brand image, brand ambassador, and purchase decisions. The data were analyzed using simple linear regression and multiple linear regression to determine the partial and simultaneous effects between variables. The results show that: (1) product quality has a positive and significant effect on purchase decisions; (2) brand image has a positive and significant effect on purchase decisions; (3) brand ambassador has a positive and significant effect on purchase decisions; and (4) product quality, brand image, and brand ambassador simultaneously have a positive and significant effect on purchase decisions of MS Glow products in Baturiti. Therefore, improving product quality, strengthening brand image, and selecting the right brand ambassador can serve as effective strategies to enhance the purchasing decisions of MS Glow consumers in Baturiti.
Accompanying the Development of Sidetapa‘s Fruit Brem as a Leading Tourism Product in Buleleng Regency Widiastini, Ni Made Ary; Prayudi, Made Aristia; Rahmawati, Putu Indah; Dantes, Gede Rasben
Jurnal Kewirausahaan dan Bisnis Vol 28, No 1 (2023): June
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jkb.v28i1.66639

Abstract

This community service program was carried out to help fruit brem craftsmen in Sidetapa Village so that their products are more acceptable to the market. Sidetapa Village has been able to develop itself as a tourist destination. Visits from various parties, both tourists, elements of the government, and academics, positively impacted the development of tourism in the village. In its development, the people of Sidetapa Village were able to produce products to support tourism activities, and even became one of the superior products, namely brem made from local fruits using a fermentation technique. Brem is produced as a fermented drink with three flavors: honey wine, mangosteen rind, and mangosteen fruit. To make the product acceptable to the people, the producers of fruit brem in Sidetapa Village received assistance in product and market testing. Implementing this community service program consists of assisting in product sales analysis, product testing in the laboratory to determine the nutritional content of products and more informative packaging. Through product testing, Sidetapa’s fruit brem can provide information about the content of alcohol, sugar and carbohydrates per one bottle of drink. Meanwhile, through a market test, artisans can find out market tastes. It is hoped that through this assistance, fruit brem producers in Sidetapa Village can maintain their product production in terms of quality and quantity.Keywords: brem; fruit; product; Sidetapa; tourism
The Mediating Role of e-WOM in the Relationship between e-Service Quality, e-Trust, and Repurchase Intention: A Study of Traveloka Users in Indonesia Yulia Kusumawardani; Putu Indah Rahmawati; Ni Luh Wayan Sayang Telagawathi
International Journal of Management Science and Information Technology Vol. 6 No. 1 (2026): January - June 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i1.6985

Abstract

The rapid growth of the online travel industry in Indonesia has intensified competition among Online Travel Agent platforms, highlighting the importance of understanding factors influencing repurchase intention. This study aims to examine the effects of e-service quality and e-trust on repurchase intention, with e-WOM as a mediating variable, among users of Traveloka. A quantitative causal research design was employed, involving 190 respondents selected through purposive sampling. Data were collected using a structured Likert-scale questionnaire and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The findings reveal that e-service quality has a positive and significant effect on both repurchase intention and e-WOM. E-trust significantly influences repurchase intention but does not significantly affect e-WOM. Furthermore, e-WOM positively affects repurchase intention and partially mediates the relationship between e-service quality and repurchase intention. However, e-WOM does not mediate the relationship between e-trust and repurchase intention. These results indicate that e-service quality serves as the primary driver of repurchase intention, both directly and indirectly through positive electronic word-of-mouth, while e-trust functions mainly as a direct determinant of repeat purchase decisions.
Pengaruh Kualitas Pelayanan, Kelengkapan Produk dan Brand Image terhadap Kepuasan Pelanggan Minimarket Lokal Made Hendy Pratama; Putu Indah Rahmawati; Ni Nyoman Yulianthini
Jurnal Ilmu Manajemen Terapan Vol. 7 No. 5 (2026): Jurnal Ilmu Manajemen Terapan (Mei - Juni 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v7i5.8172

Abstract

Penelitian ini berjudul Pengaruh Kualitas Pelayanan, Kelengkapan Produk, dan Brand Image terhadap Kepuasan Pelanggan dengan objek penelitian pada Toserba Cempaka. Latar belakang penelitian ini adalah meningkatnya persaingan usaha ritel yang menuntut minimarket lokal untuk meningkatkan mutu pelayanan, kelengkapan produk, dan citra merek guna mempertahankan kepuasan pelanggan. Tujuan penelitian ini adalah menganalisis pengaruh kualitas pelayanan, kelengkapan produk, dan brand image terhadap kepuasan pelanggan. Penelitian menggunakan pendekatan kuantitatif dengan desain kausal. Data diperoleh melalui penyebaran kuesioner kepada pelanggan dan dianalisis menggunakan regresi linier berganda setelah memenuhi uji asumsi klasik. Hasil penelitian menunjukkan bahwa kualitas pelayanan, kelengkapan produk, dan brand image berpengaruh positif dan signifikan terhadap kepuasan pelanggan baik secara parsial maupun simultan. Temuan ini menunjukkan bahwa kepuasan pelanggan dapat ditingkatkan melalui pengelolaan pelayanan yang baik, ketersediaan produk yang memadai, serta penguatan citra toko secara konsisten. Penelitian ini memberikan kontribusi bagi pengelolaan ritel lokal dalam menerapkan strategi yang berorientasi pada pelanggan.
Co-Authors Abdilah, Lutfi Adhithara, Firman Agung Indra Wiranata Ariska, Saesar Putri Ayu Artawan, Komang Agus Ary Meitriana, Made Awan Cs, Agus Jully Ayu Wiwin, Ni Komang Berata , Nyoman Candra Berlianto, Christopel Candra, Ni Kadek Dwi Damiati - Desy Cahyani Lari Dewi, Putu Elisia Sukma Dirgayusa, I Bagus Raka Dwi Purnama, Made Wulan Eka Bayu Purnawati Eka Bayu Purnawati Fajar Yualida Isti Koma Faraudis, Zein Fridayana Yudiaatmaja Gede Rasben Dantes Gede Wirata Gusti Agung Ayu Intan Pradnyani Hepani, Ketut Heryanda, Komang Krisna Houbianbian I Gede Astra Wesnawa I Gusti Agung Nyoman Setiawan I Gusti Ayu Linggayanti I Ketut Sida Arsa, I Ketut Sida I Komang Amerta Sedana I Komang Didik Setiawan I Made Gunawan I Made Nindya Hutama I Made Satriawan I Nengah Suarmanayasa I Nyoman Wijana I Putu Gede Parma I Putu Krisna Yudha I Putu Panca Adi I Putu Suardhana I Wayan Bagia I Wayan Putra Yasa I.GN A Sahadewa Jaabir Jaabir Jasmini, Putu Kadek Hendra Negara Putra Kadek Mega Oktaviyani Kadek Sri Handayani Kadek Sukayana Ketut Hepani Ketut Sudiana, I komang andre wiryawan Komang Krishna Darmawan Komang Krisna Heryanda Komang Krisna Heryanda Komang Sri Pratiwi Komang Widiarini Luh Gede Eka Yanthi Luh Putu Sukawati M. Rudi Irwansyah Made Ade Natashia Made Anik Widyastuti Made Anik Wiryantini Made Aristia Prayudi Made Ary Widiastini, Ni Made Hendy Pratama Made Nikko Mahayana Made Wulan Dwi Purnama Mahendra, I Gede Deni Mantrawan, I Gusti Ngurah Puja MANUABA, Ida Bagus Ngurah Sidharta MASTIASIH, Made Meitriana, Made Ary Mertasih, Komang Lenni Ni Kadek Sinarwati Ni Ketut Oni Widarianti Ni Komang Dharmi Yudhi Utami Ni Luh Febry Sukma Andryani  Ni Luh Manda Wulandari Ni Luh Wayan Sayang Telagawathi Ni Made Ary Widiastini Ni Made Priartini Ni Made Suci Ni Nyoman Yulianthini Ni Putu Gili Padmayoni Nyoman Dini Andiani Nyoman Teja Adiastra Oktaviyani, Kadek Mega Padmayoni, Ni Putu Gili Pradnyani, Gusti Agung Ayu Intan Pranata, I Kadek Diva Pratiwi, Komang Sri Priartini, Ni Made Purnawati, Eka Bayu Putra, I Gusti Agung Ngurah Surya Putra, I Gusti Lanang Prayura Putu Agus Suma Astawa Putu Budi Juniantari Putu Elisia Sukma Dewi Putu Ermayanti Putu Hendra Enteriadi Putu Nata Kusuma Putu Satcitanandadewi Putu Yulianthini Ratih Pitaloka, Kadek Ratna Rosalina, Luh Saesar Putri Ayu Ariska Sahadewa, I.GN A Saisarani, Kadek Gita Puspita Santiara, I Made Santihari, Luh Putu Asti Sanusi Mulyadiharja Selviani, Ni Wayan Putri Setiawan, I Komang Didik Stevany Ingrid Marta Mandosir SUGITA, Wayan Sukawati, Luh Putu SUPADMI, Ni Nyoman Sri Telagawati, Ni Luh Wayan Sayang Trianasari Udayani, Putu Kartika Widiastini , Ni Made Ary Widiastiti, Ketut Widyasanti, Ida Ayu Hita Wirasetia, Putu Andi wiryawan, komang andre Wulandari, Ni Luh Manda Yulia Kusumawardani Yulianthini, Putu Zein Faraudis