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Septyarini, Epsilandri
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Journal : Academia Open

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Workload, Stress, and Motivation as Key Drivers of Employee Performance: Beban Kerja, Stres, dan Motivasi sebagai Faktor Utama yang Mempengaruhi Kinerja Karyawan Safenda, Anggit Rahmaddani; Kirana, Kusuma Chandra; Septyarini, Epsilandri
Academia Open Vol. 10 No. 2 (2025): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.10.2025.11733

Abstract

General Background: Employee performance is a key determinant of organizational success, particularly in public service institutions. Specific Background: At the Social Service Office of Gunungkidul Regency, performance optimization is essential to meet increasing administrative and social demands. Knowledge Gap: While previous studies have addressed individual factors such as workload, stress, or motivation, limited research integrates these variables simultaneously within local government contexts in Indonesia. Aims: This study aims to examine the influence of workload, work stress, and work motivation on employee performance—both individually (partially) and collectively (simultaneously). Results: Using a quantitative ex post facto design with total sampling of 45 civil servants and contract workers, data were collected via validated and reliable Likert-scale questionnaires. Multiple linear regression analysis revealed that workload, work stress, and motivation each have a positive and significant effect on performance. Notably, moderate work stress (eustress) enhances alertness and discipline. Collectively, the three variables account for 82.5% of the variance in employee performance. Novelty: The study highlights the constructive role of moderate stress in public service performance, a nuance often overlooked in stress-performance literature. Implications: These findings suggest that managing optimal levels of workload, stress, and motivation is critical to enhancing public sector employee performance. Highlights: Balanced stress (eustress) can enhance employee effectiveness. Motivation significantly drives public service performance. Combined variables explain 82.5% of performance outcomes. Keywords: Workload, Work Stress, Work Motivation, Employee Performance, Public Sector
Co-Authors Adi Saputra Agus Dwi Cahya Amrys, Dody Perkasa Ananda Prasastiningrum Andreas, Olivya Anggraini, Putri Kusuma Anti, Elis Daeri Apriliana, Nofita Aripin, Ahmad Arjuna, Arief Bagus Arneliana, Arneliana Artita Devi Maharani, Artita Devi Auliya Rosiana Choirunissa, Alfania Damare, Ocsalino Disfantoro, Bagus Doloksaribu, Irfan Marulitua Endang Wani Karyaningsih Fauziah, Arina Febriyanto, Khoirul Fitriani, Mellia Hartatok, Dedi Hasyim, Erina Fitra Heldianto, Savenda Tenma Heri Irawan, Vicky Hutami, Lusia Tria Hatmanti Ignatius Soni Kurniawan Inaya, Desy Tri Is Khazamah, Marmi Jajuk Herawati Kusuma Chandra Kirana, Kusuma Chandra kusuma, nala tri Kusuma, Nanda Perdi Lailinnahar, Ati Larasati, Adelia Ayu Maulana, Ikbal MMSI Irfan ,S. Kom Muinah Fadhilah, Muinah Nevriansah, Fikri Nonik Kusuma Ningrum Numa, Timoteus Tanggu Nur Zalika, Naza Nurfauziah, Hasna Zulfa Othman, Azmah Pratiwi, Diah Indah Pratiwi, Rahayu Nur Prayekti Prayekti, Prayekti Purnamarini, Tri Ratna Puspaningrum, Rr. Faizah Nur F Putri, Dika Hardiyani Putri, Irma Vaulina Putri, Khoirunnisa' Amalia Ramadhan, Muhamad Yudha Ramadhon, Syahrul Adji Riskin Hidayat Saefudin, Andi Safenda, Anggit Rahmaddani Saputra, Dymas Warih Nugraha Saputra, Rendi Novrianto SEPTIANA SEPTIANA Setiawan, Eko Agus Setioko, Herman Siska Andriyani Stefani, Eska Subiyanto , Didik Subiyanto, Didik Suryawan, Andika Febri Swastika, I Gede Syamsu Hadi Syamsul Hadi Tegar Hidayat, Tegar Hidayat Tono, Yosefonsus Trianawati, Feri Ubaidillah, Ahmad Sulthon Umi Wahidah Vanderson, Vanderson Viyeni, Maria Fitri Ayu Olin Weningestri, Era Wibowo, Muhammad Irkham wuran, selviana wulang Yolan, Marselina Zunaidi, Zunaidi