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All Journal Jurnal Manajemen dan Agribisnis JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) MUWAZAH: Jurnal Kajian Gender Jurnal Pengabdian UNDIKMA MURHUM : JURNAL PENDIDIKAN ANAK USIA DINI Studi Ilmu Manajemen dan Organisasi GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan TRILOGI: Jurnal Ilmu Teknologi, Kesehatan, dan Humaniora QISTINA: Jurnal Multidisiplin Indonesia International Journal of Education and Digital Learning (IJEDL) Journal of Social Science and Business Studies Journal of Information System, Technology and Engineering Policy Brief Pertanian, Kelautan, dan Biosains Tropika Jurnal Pendidikan Progresif Jurnal Epidemiologi Kesehatan Indonesia
Adwiyah, Rabiatul
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Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Journal : Journal of Information System, Technology and Engineering

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The Effect of Price and Location on Patient Satisfaction (Survey of Outpatient Patients of Tata Sehat Clinic in Bandung) Widiyanti, Maria; Oktini, Dede R; Amalia, Ima; Adwiyah, Rabiatul
Journal of Information System, Technology and Engineering Vol. 3 No. 2 (2025): JISTE
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jiste.v3i2.162

Abstract

In the healthcare industry, patient satisfaction is a major concern for healthcare providers, patient satisfaction is not only related to the quality of medical services provided but is also influenced by other factors such as price and location of healthcare services. This study aims to analyze the effect of Price and Location on Outpatient Satisfaction by taking a survey of Patients at the Tata Sehat Clinic in Bandung City. The data used in this study were taken from primary data, namely data directly taken by researchers by distributing questionnaires to patients of the Tata Sehat Clinic and secondary data, namely data on the number of patient visits from the Tata Sehat Clinic. Sampling was carried out using the non-probability sampling method with a total of 100 respondents. The independent variables in this study were price and location, while the dependent variable in this study was patient satisfaction. The results of the study using the T test (partial) showed that the price variable partially had a positive and significant effect on the patient satisfaction variable. The location variable also partially had a positive and significant effect on the patient satisfaction variable. The results of the study using the F test (simultaneous) showed that the price and location variables simultaneously had a positive and significant effect on the patient satisfaction variable. Multiple linear regression analysis obtained the following regression equation Y = 5.072 + 0.435X1 + 0.286X2. The results of the determination coefficient test (adjusted R square) value are0.521 this means that the price and location influences patient satisfaction by 52.1%, while the restby 47.9%influenced by other variables outside this research.
Analysis of Hospital Disaster Plan Management Implementation Using the Hospital Safety Index Puspitawaty, Vinna; Muhardi, Muhardi; Aspiranti, Tasya; Adwiyah, Rabiatul; Suwarsi, Sri; Purnamasari, Pupung
Journal of Information System, Technology and Engineering Vol. 3 No. 4 (2025): JISTE
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jiste.v3i4.188

Abstract

Disasters pose serious threats to communities. Hospital preparedness is therefore essential to ensure effective emergency and disaster response services. This study assesses hospital preparedness using the Hospital Safety Index (HSI), focusing on structural, non-structural, and functional dimensions, and examines disaster management policies at SMC Regional General Hospital (RSUD SMC), Tasikmalaya Regency. A quantitative approach was applied by calculating HSI scores based on standardized indicators from Hospital Disaster Plan Management, covering seven management dimensions and three preparedness standards. The results show that RSUD SMC achieved an overall HSI score of 0.648, placing the hospital in Category A, indicating it is likely to remain operational during emergencies and disasters. Structural preparedness scored 0.822, non-structural preparedness 0.780, and functional preparedness 0.580. Although disaster management has been implemented, it has not been fully optimized, indicating the need for policy revisions and continuous capacity-building to strengthen hospital safety and disaster resilience.
Co-Authors Akhmad Yogi Pramatirta, Akhmad Yogi Alhamuddin Amalia, Ima Anwar, Umari Abdurrahim Abi Arfin, Ahmad Arianti, Nabila Finda Armen, Fadhil Aryandani, Aisyah Astuti, Kurniawati Ayu, Lisna Barus, Tirta Yasa Agung Chovyan, Ivan Dede R Oktini Dinar Nur Inten Fahrul Rizal, Fahrul Failasufa, Annisa Farishi, M Farid Al Faturrahman, M.Nadhif Gito Hadiprayitno Gorat, Loveyanni Marito Benedikta Halpiah, Halpiah Heti Mulyati Imam Indratno Indrawan, Dikky Jauharah, Jauharah Kuntoro, Sena Hari Lubis, Khodijah May Nuri Muhardi Muhardi Muryanto, Irwan Nurdin Nurdin Nuriani, Nani Nuryanti, Yusni Pupung Purnamasari Puspitawaty, Vinna Putra, Hery Astika Putri, Tansa Trisna Astono Rahma, Suci Nur Rajunitrigo, Rajunitrigo Ramadani, Nadila Rani, Asni Mustika Renti Mahkota Rizkini Pratiwi, Azalia SABRINA, ELSA Sri Suwarsi Suhenda, Dadang Sumardi, Lalu Suyanto, Rachmat Syahputra, Fahmy Tara Putri, Alya Tarigan, Ray Rivandi Tasya Aspiranti Ulfah, Baiq Rizka Milania Wahab Jufri, A Widiyanti, Maria Wulansari, Dita Novia Yusman Syaukat