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All Journal Conciencia Eklektika Indonesian Journal of Educational Counseling IRJE (Indonesian Research Journal in Education) Batoboh : Jurnal Pengabdian Pada Masyarakat GUIDENA: Jurnal Ilmu Pendidikan, Psikologi, Bimbingan dan Konseling Community Development Journal: Jurnal Pengabdian Masyarakat EARR Jurnal Abdidas International Journal of Educational Management and Innovation (IJEMI) International Journal of Ethno-Sciences and Education Research Jurnal Dimamu Jurnal AbdiMU
Thahir, Muthahharah
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Mathematics Public Health Social Sciences Transportation Other

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Enhancing student loyalty through service quality and perceived values: Insights from an Islamic Indonesian university Fadhli, Rahmat; Salam, Mochamad Fadlani; Thahir, Muthahharah; Widiawati, Widiawati; Asyifani Putri, Aulia
Indonesian Research Journal in Education |IRJE| Vol. 10 No. 1 (2026): IRJE |Indonesian Research Journal in Education| in Progress|
Publisher : Universitas Jambi, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/irje.v10i1.49658

Abstract

Private higher education institutions face increasing challenges in maintaining student loyalty, which is essential for sustainability and competitiveness. At Universitas Muhammadiyah Bandung, a private Islamic university, issues such as declining re-enrollment and student dropout remain prevalent. This research aimed to examine the effect of service quality and perceived value on student loyalty. A quantitative approach was employed using multiple linear regression, with data collected from 325 students selected through proportional random sampling. The findings revealed that both service quality and perceived value significantly influence student loyalty. Service quality emerged as the dominant predictor (β = 0.500), followed by perceived value (β = 0.392). The model explained 36.2% of the variance in student loyalty (R² = 0.362). These results indicate that improving service quality and enhancing perceived value are key strategies for fostering student loyalty in Islamic higher education institutions.
Hubungan Pola Asuh Orang Tua dengan Disiplin Siswa ditinjau dari Jenis Kelamin Anak Rachmaniar, Ananda; Albari, Muhammad Ridho; Alfirazi, Diova Laviria; Thahir, Muthahharah; Salis, Asyifa Ismi; Putri, Arini Berliana
GUIDENA: Jurnal Ilmu Pendidikan, Psikologi, Bimbingan dan Konseling Vol 16, No 1 (2026)
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/gdn.v16i1.15343

Abstract

Despite extensive research on parenting styles and student discipline, empirical studies that explicitly examine gender-based differences in this relationship remain limited, particularly at the junior secondary school level in Indonesia. This study aims to address this gap by investigating the relationship between parenting styles and student discipline when viewed from the child’s gender, thereby offering a more nuanced understanding of parental influence in character development. A quantitative correlational design was employed involving 212 ninth-grade students of SMP Al-Ma’soem in the 2025–2026 academic year, consisting of 124 male students and 88 female students. Data were collected using validated and reliable Likert-scale questionnaires measuring parenting styles and student discipline. Spearman rank correlation analysis revealed a positive and statistically significant relationship between parenting styles and discipline among male students (ρ = 0.177; p = 0.049), although the strength of the relationship was very low. In contrast, no significant relationship was found among female students (ρ = 0.024; p = 0.826). These findings highlight gender-specific patterns in the association between parenting styles and student discipline, suggesting that parental influence tends to be more salient for male students, while female students’ discipline may be shaped more strongly by internal regulation and broader environmental factors. The study contributes theoretically to guidance and counseling literature by emphasizing the importance of incorporating gender perspectives in parental involvement strategies aimed at fostering student discipline.
Co-Authors Albari, Muhammad Ridho Alisha, Salma Amalia, Kaniati Asri, Kholifatul Husna Asyifani Putri, Aulia Aulia, Jian Badrud Tamam Baitillah, Nur Cucun Sunaengsih, Cucun Danuansah, Asipa Cahya Dewi Andriani Dewi, Detisa Witri Firdaus, Zaki Gunawan, Irvan Haerudjaman, R. Haerudjaman Julius, Andre Lestari, Esi Luthfiani, Nissa Putri, Arini Berliana Putri, Aulia Asyifani Rachmaniar, Ananda Rahmat Fadhli Rapida, Ida Rayaginansih, Syari Fitrah Safitri, Bunga Salam, Mochamad Fadlani Salis, Asyifa Ismi Siti Nurlatifah, Siti Sudrajat, Ulsyana Hafizzianeu Thahir, Wahyuni Widiawati Widiawati Widiawati Widiawati, Widiawati