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All Journal Jurnal Simetris Jurnal Informatika dan Teknik Elektro Terapan Journal of Information System Sistemasi: Jurnal Sistem Informasi JURNAL INSTEK (Informatika Sains dan Teknologi) Jurnal Sisfokom (Sistem Informasi dan Komputer) INTECOMS: Journal of Information Technology and Computer Science Jurnal Teknologi Sistem Informasi dan Aplikasi JURNAL MANAJEMEN BISNIS Infotronik : Jurnal Teknologi Informasi dan Elektronika Jurnal Kridatama Sains dan Teknologi Journal of Information Systems and Informatics bit-Tech Zonasi: Jurnal Sistem Informasi Ghancaran: Jurnal Pendidikan Bahasa dan Sastra Indonesia Journal of Advanced in Information and Industrial Technology (JAIIT) Nusantara Science and Technology Proceedings JUSTIN (Jurnal Sistem dan Teknologi Informasi) International Journal Of Computer, Network Security and Information System (IJCONSIST) Journal of Computer Science and Information Systems (JCoInS) Jurnal Sistem Informasi dan Bisnis Cerdas Madani: Multidisciplinary Scientific Journal ILTEK : Jurnal Teknologi Journal of Emerging Information Systems and Business Intelligence (JEISBI)
Safitri, Eristya Maya
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Analisis Risiko Keamanan Sistem Informasi Website Recruitment Fast Print Indonesia Menggunakan Metode OCTAVE dan FMEA Arsya, Fadiyah Dhara Al; Safitri, Eristya Maya; Putri, Dinda Adisty Yudianto; Narendra, Efriza Cahya
JOINS (Journal of Information System) Vol. 9 No. 2 (2024): Edisi November 2024
Publisher : Fakultas Ilmu Komputer, Universitas Dian Nuswantoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33633/joins.v9i2.8456

Abstract

Seiring berkembangnya teknologi, banyak instansi yang memanfaatkannya untuk mendukung operasional bisnis, termasuk CV Fast Print Indonesia. Instansi ini mengembangkan website recruitment untuk mengelola data dan informasi. Namun terdapat permasalahan pada keamanan data yang dapat menyebabkan kerugian, sehingga penelitian ini diharapkan dapat melakukan identifikasi ancaman, menganalisis resiko dan penanganan risiko terhadap aset yang dimiliki. Metode penelitian yang digunakan adalah metode OCTAVE dan FMEA.  Hasil penelitian menunjukkan bahwa terdapat 11 aset penting pada CV Fast Print Indonesia yang terbagi menjadi 5 golongan yakni, hardware, software, network, people, dan data. Dari aset tersebut terdapat 3 aset yang memiliki risiko very high, 1 aset yang memiliki risiko high, 2 aset yang memiliki risiko medium, 3 aset yang memiliki risiko low dan 2 aset yang memiliki risiko very low. Sehingga CV Fast Print perlu mengelola keamanan informasi dengan baik untuk melindungi aset yang dimiliki. Penelitian ini juga membuktikan bahwa penggunaan metode OCTAVE dan FMEA sangat efektif untuk menentukan keamanan sistem informasi pada CV Fast Print Indonesia. Oleh karena itu, kedua metode ini dapat dijadikan solusi untuk melakukan analisis keamanan sistem informasi agar dapat membantu instansi dalam melakukan manajemen keamanan sistem informasi.
ANALISIS FAKTOR KESUKSESAN SISTEM DIGITALISASI MANAJEMEN SEKOLAH MENGGUNAKAN DELONE & MCLEAN MODEL (STUDI KASUS: SMPN 5 SIDOARJO) Cahyono, Najwa Fathiro; Faroqi, Asif; Safitri, Eristya Maya
Jurnal INSTEK (Informatika Sains dan Teknologi) Vol 10 No 1 (2025): APRIL
Publisher : Department of Informatics Engineering, Faculty of Science and Technology, Universitas Islam Negeri Alauddin, Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/instek.v10i1.55595

Abstract

Perkembangan teknologi informasi telah mendorong digitalisasi dalam berbagai aspek, termasuk manajemen pendidikan di tingkat sekolah menengah pertama. Sebagai salah satu bentuk inovasi layanan pendidikan, SMPN 5 Sidoarjo mengimplementasikan Sistem Digitalisasi Manajemen (SIDILAN) untuk mengelola aktivitas siswa secara lebih terstruktur, terdokumentasi, dan efisien. Penelitian ini bertujuan untuk menganalisis faktor-faktor yang memengaruhi kesuksesan SIDILAN menggunakan DeLone & McLean Information System Success Model (ISSM). Model ini mencakup enam variabel utama: System Quality, Information Quality, Service Quality, System Use, Student Satisfaction, dan Net Benefits Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei yang melibatkan siswa sebagai responden. Data dianalisis menggunakan Structural Equation Modeling-Partial Least Squares (SEM-PLS) untuk menguji hubungan antar variabel dalam model. Hasil penelitian menunjukkan bahwa Information Quality berpengaruh signifikan terhadap System Use, Student Satisfaction, dan Net Benefits, sementara System Quality hanya berpengaruh terhadap System Use dan Student Satisfaction. Service Quality tidak memiliki pengaruh signifikan terhadap System Use dan Student Satisfaction tetapi berpengaruh terhadap Net Benefits. Selain itu, System Use dan Student Satisfaction berkontribusi secara signifikan terhadap Net Benefits. Temuan ini memberikan kontribusi dalam pengembangan sistem informasi pendidikan dengan menyoroti pentingnya kualitas informasi sebagai faktor utama dalam meningkatkan penggunaan sistem dan kepuasan siswa, yang pada akhirnya berdampak pada manfaat yang dirasakan dari sistem tersebut.
E-commerce Website Development Using Scrum Methods on Small Business Anita Wulansari; Kartika, Dhian Satria Yudha; Agussalim; Wati, Seftin Fitri Ana; Safitri, Eristya Maya; Fitri, Anindo Saka
IJCONSIST JOURNALS Vol 3 No 2 (2022): March
Publisher : International Journal of Computer, Network Security and Information System

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/ijconsist.v3i2.69

Abstract

Websites are viewed primarily as a platform from which SMEs can portray a sophisticated image and advertise/market their products. One of the main factor affect the adoption of e-commerce by SMEs is the enviroment influence. On small business, the process of recording orders and sales transactions was done manually. These lead to customers complaints because they have to wait for a long time to get the product. In addition, the owners of small business find it difficult to know the popular products among customers. Moreover, the companys are eager to reach out to potential customers. Therefore, an e-commerce website is required not only as a solution to all these problems but also as a bridge between the business and their customers. The website was developed using the Scrum method. The application development process required three sprints to complete the seventeen product backlogs. The system testing proved the system is running according to its function and is accepted by the user.
Evaluation of Watsons ID Application Adoption Among Generation Z Users: Applying the UTAUT2 Sitompul, Byanca Rebecca Yocelyn; Wulansari, Anita; Safitri, Eristya Maya
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2405

Abstract

The rapid advancement of digital technology has significantly transformed the retail landscape, particularly within the beauty and health e-commerce sector. In response to this shift, the Watsons ID application was developed to provide a fast, convenient, and feature-rich platform for online shopping. This study examines how Generation Z consumers in Indonesia adopt and use the Watsons ID application by applying the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) framework. A quantitative approach was employed using Partial Least Squares Structural Equation Modeling (PLS-SEM), with data collected from 410 respondents through purposive sampling. The research specifically targeted Indonesian Generation Z users who have experience with the Watsons ID application. The findings indicate that Performance Expectancy, Social Influence, Price Value, and Habit have a significant positive impact on users' intention to use the application. Furthermore, Habit and Behavioral Intention positively influence actual usage behavior. Conversely, Effort Expectancy and Facilitating Conditions do not show a significant effect on Behavioral Intention, and Facilitating Conditions also do not affect Use Behavior. These insights provide valuable guidance for e-commerce developers and beauty retailers seeking to optimize digital strategies, enhance user experience, and strengthen customer engagement specifically targeted toward Generation Z consumers in the Indonesian market.
Comparison of Social Media Video Acceptance for Health Knowledge in Generation Z Using TAM Syawalina, Shanti Putri; Pratama, Arista; Safitri, Eristya Maya
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2509

Abstract

The development of information and communication technology has changed the way Generation Z accesses knowledge, with social media such as Instagram and TikTok being the main sources of information. However, challenges arise as health content is often mixed with entertainment content, making the validity of the information delivered difficult to ascertain. Therefore, an evaluation of both platforms is needed to assess their effectiveness and the benefits received by users. This study aims to evaluate the acceptability of videos as a source of health knowledge on Instagram and TikTok using the Technology Acceptance Model (TAM). The main focus was to identify factors that influence the acceptance of health video content and compare the effectiveness of the two platforms. Data was collected from 600 respondents through purposive sampling technique and analyzed using PLS-SEM method. The results showed that the majority of respondents preferred TikTok as a source of health information compared to Instagram. Content Richness affects Users Satisfaction. In addition, Flow State and Personal Innovativeness affect Perceived Ease of Use and Perceived Usefulness. These three variables also influence the acceptability of health video content on Instagram and TikTok. These findings suggest the importance of engaging and informative content to improve Generation Z's health knowledge.
Analysis of Factors Influencing the Acceptance of Riliv Application Using UTAUT2 Fatzali, Abrila; Wulansari, Anita; Safitri, Eristya Maya
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2639

Abstract

The rapid growth of digital technologies has enabled the emergence of online counseling services as alternative solutions for addressing mental health issues. Riliv is one such platform that provides digital psychological support through professional consultations, guided meditation, and journaling features. However, few studies have applied the UTAUT2 model to examine user acceptance of such platforms within the Indonesian context. This research addresses that gap by extending the UTAUT2 model with three additional constructs: e-health literacy, privacy concern, and trust. A quantitative approach was employed through a structured survey of 400 participants, with data analyzed using SEM-PLS. The findings indicate that performance expectancy, effort expectancy, social influence, facilitating conditions, privacy concern, and trust significantly influence users’ behavioral intention to adopt Riliv. Interestingly, price value and e-health literacy were found to be insignificant, suggesting that users may place greater emphasis on emotional safety and social dynamics than on financial or informational aspects when choosing mental health platforms. Moreover, while performance expectancy is often a key predictor in technology adoption, it may be less dominant in emotionally driven contexts such as mental health. The extended UTAUT2 model proved effective in predicting user acceptance, confirming its relevance for evaluating digital mental health services in Indonesia. These insights emphasize the importance of building trust, ensuring privacy, and fostering a socially supportive, user-friendly experience. Collaboration between developers and mental health professionals is crucial to aligning technological design with user expectations and emotional needs.
UTAUT-Based Analysis of Customer Loyalty in Tokopedia Using SOR Framework Berliana, Cindy; Safitri, Eristya Maya; Rinjeni, Tri Puspa
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2640

Abstract

This study investigates customer loyalty in the context of e-commerce by applying an integrated Unified Theory of Acceptance and Use of Technology (UTAUT) model combined with the Stimulus–Organism–Response (SOR) framework. Tokopedia, one of Indonesia’s leading e-commerce platforms, faces increasing difficulty in sustaining customer loyalty due to common service-related issues such as delayed deliveries, system errors during voucher usage, and slow customer service. These challenges negatively impact user experience and trust key elements in fostering long-term loyalty. To address these issues, this research explores the need for an integrated approach by employing the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Stimulus–Organism–Response (SOR) framework. The UTAUT model provides insights into the factors driving user adoption, while the SOR framework helps in understanding the psychological responses that lead to sustained loyalty. This research explores how five UTAUT constructs Performance Expectancy, Effort Expectancy, Social Influence, Facilitating Conditions, and Price Value serve as external stimuli (Stimulus) that influence users’ trust in the Tokopedia application (Organism), which then drives customer loyalty (Response). A quantitative survey of 384 Tokopedia users was analyzed using PLS-SEM. The findings reveal that all UTAUT variables significantly affect trust, and trust serves as a strong predictor of customer loyalty. This study contributes theoretically by bridging UTAUT and SOR models to explain loyalty behavior in e-commerce settings, and offers practical insights for Tokopedia to improve user retention. Notably, future studies may consider longitudinal approaches and explore additional psychological factors beyond trust to deepen understanding of loyalty formation.
Evaluation of the SSW Alfa Website using Webqual 4.0 Modification and Importance Performance Analysis Wijayanti, Auditi Kurnia; Faroqi, Asif; Safitri, Eristya Maya
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2643

Abstract

Advancements in information technology have encouraged governments to digitize public services to enhance accessibility, transparency, and efficiency. The Surabaya Single Window (SSW) Alfa website was developed to facilitate public administrative processes. However, recurring user complaints regarding registration failures, verification delays, and system instability suggest weaknesses in service delivery. This study evaluates the quality of the SSW Alfa website using a modified WebQual 4.0 framework—expanded with reliability, trust, and citizen support—combined with the Importance Performance Analysis (IPA) method. The model consists of six variables: usability, information quality, service interaction quality, reliability, trust, and citizen support. A quantitative approach was employed by distributing a questionnaire to 385 users who had accessed the platform at least twice. Each item was assessed using a five-point Likert scale for both performance and importance. Data were analyzed using SPSS 29 and Excel. The largest gaps were found in information quality and reliability, with conformity level of 80–81%. The results showed an average conformity level of 93%, with most indicators producing negative gap values, indicating that actual performance falls short of user expectations. The IPA mapping identified four priority indicators in Quadrant I—information accuracy, information completeness, system reliability, and performance consistency—as critical areas for immediate improvement. These findings highlight the need for technical and content-related enhancements to better align digital services with user needs. This study contributes to the evaluation of e-government platforms by extending the WebQual model and offering actionable insights for improving digital service quality in the public sector.
ANALISIS FAKTOR KESUKSESAN APLIKASI ESALES APOTEK MUTIARA DENGAN MODEL DELONE & MCLEAN Salsabilla, Yolan; Faroqi, Asif; Safitri, Eristya Maya
ZONAsi: Jurnal Sistem Informasi Vol. 6 No. 1 (2024): Publikasi Artikel ZONAsi Periode Januari 2024
Publisher : Universitas Lancang Kuning

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/zn.v6i1.16957

Abstract

Perkembangan bisnis saat ini tidak dapat dipisahkan dari peran penting sistem informasi. Adanya perkembangan sistem informasi digunakan sebagai alat untuk mengatasi persaingan bisnis. Banyak sektor bisnis yang sudah mulai menerapkan aplikasi untuk menunjang proses bisnisnya, termasuk apotek. Beberapa cabang bisnis masih tergolong baru dalam menggunakan sistem informasi untuk mendukung proses bisnisnya, termasuk aplikasi eSales. Oleh karena itu, perlu dilakukan evaluasi terhadap aplikasi tersebut untuk mengetahui apakah aplikasi tersebut telah sukses dalam membantu proses bisnis di perusahaan. Penelitian ini berusaha mengidentifikasi faktor apa saja yang memengaruhi kesuksesan penerapan aplikasi eSales di Apotek Mutiara. Data dikumpulkan dengan cara mensurvei 43 karyawan yang bekerja di beberapa cabang Apotek Mutiara, kemudian dianalisis dengan model kesuksesan sistem informasi DeLone & McLean. Hasil penelitian menunjukkan bahwa System Quality, Information Quality, dan Service Quality berpengaruh dalam mendukung kesuksesan aplikasi eSales. Hasil tersebut dapat menjadi saran bagi apotek untuk melakukan perbaikan terhadap aplikasi agar karyawan tidak lagi mengalami kesulitan ketika mengoperasikan aplikasi pada saat bekerja.
PENGUKURAN PENERIMAAN PENGGUNA APLIKASI JCONNECT MOBILE MENGGUNAKAN MODEL EXTENDED TAM Harnit Putri, Callista; Pratama, Arista; Safitri, Eristya Maya
ZONAsi: Jurnal Sistem Informasi Vol. 6 No. 3 (2024): Publikasi artikel ZONAsi: Jurnal Sistem Informasi Periode September 2024
Publisher : Universitas Lancang Kuning

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/zn.v6i3.21286

Abstract

Pesatnya perkembangan teknologi telah mempengaruhi industri perbankan, termasuk inovasi layanan mobile banking yang memudahkan nasabah mengakses layanan melalui perangkat seluler. Bank Jatim, melalui aplikasi Jconnect Mobile, berupaya memberikan layanan perbankan inovatif dan mudah diakses. Namun, hanya 7,7% nasabah Bank Jatim yang menggunakan Jconnect Mobile. Penelitian ini bertujuan mengukur penerimaan pengguna terhadap aplikasi Jconnect Mobile menggunakan Technology Acceptance Model (TAM), yang mengintegrasikan variabel eksternal Customer Service and Support serta Perceived Security. Hasil menunjukkan bahwa Perceived Usefulness berpengaruh signifikan terhadap Perceived Ease of Use, Perceived Trust, Perceived Attitude, dan Behavioral Intention to Use. Perceived Trust berpengaruh signifikan terhadap Customer Service and Support, Perceived Ease of Use, dan Perceived Security. Perceived Security berpengaruh signifikan terhadap Perceived Ease of Use, sementara Perceived Ease of Use berpengaruh signifikan terhadap Perceived Attitude dan Behavioral Intention to Use. Namun tidak ditemukan pengaruh signifikan antara Perceived Trust serta Perceived Ease of Use terhadap Perceived Attitude.
Co-Authors Achmadha, Zharvi Adha, Didan Rizky Afiyah, Huriyah Agussalim Ahmad, Naufal Nur Al Arsya, Fadiyah Dhara Alifansa, Dimas Mirza Amalia, Indira S. Amalia, Indira Setia Amanda, Ardina Sagita Anas Ahmadi Anita Wulansari Arista Pratama Arrasyid, Nizar Maulana Arsya, Fadiyah Dhara Al Arta, Safira Asif Faroqi Barmin, Aidah Maryam Berliana, Cindy Cahyono, Najwa Fathiro Cintani, Nadia Latifa Devi, Ditha Lozera Dhavina Ocxa Dhian Satria Yudha Kartika Ertiansyah, Ahmad Alfian Fadillah, Ainun Rizkyani Fadlilah, Imamah Nur Fatzali, Abrila Febriani, Dewi Sinta Fitri Wulandari Fitri, Anindo Saka Gosal, Andika Harnit Putri, Callista Hilman, Muhammad Irawan, Putri Nur Fadilah Kusumaningayu, Apriliana Pramesinta Mohamad Iqbal Naja, Safinatun Narendra, Efriza Cahya Nurcahyani, Anisa NURHAYATI, ELI Pangestuti, Roro Ayu Permatasari, Reisa pradana, brillyan putra Pratama, Arista PUSPITASARI, DIANITA Putra, RM Mohd. Pujangga Kharisma Putri, Dinda Adisty Yudianto Putri, Rhizma Elliza Rafika Rahmawati Rahma, Safina Nur Ramdhani, Moch. Abdillah Emha Rivera, Farel Brahmantyah Riyantoko, Prismahardi Aji Robawa, Rizki Setyo Putro Sabila, Radhiya Safira, Amalia Salsabilla, Yolan Saputra, Brahmantya Adi Sa’diyah, Ilmatus Sitompul, Byanca Rebecca Yocelyn Syahrani, Adjeng Julia Syawalina, Shanti Putri Tri Puspa Rinjeni Valda, Isyana Wardhatul Fitrah, Ayunda Wardinasahira, Putrinadiffa Wati, Seftin Fitri Ana Wijayanti, Auditi Kurnia Wulansari, Anita Zahra, Nabila Athifah