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All Journal IJISTECH (International Journal Of Information System & Technology) Dinasti International Journal of Management Science Dinasti International Journal of Education Management and Social Science Dinasti International Journal of Digital Business Management Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Akrab Juara : Jurnal Ilmu-ilmu Sosial IJISTECH International Journal of Multidisciplinary: Applied Business and Education Research Jurnal Ekonomi Jurnal Administrasi Bisnis (J-Adbis) Jurnal Ilmu Ekonomi Manajemen dan Akuntansi Golden Ratio of Mapping Idea and Literature Format Jurnal Multidisiplin Sahombu Journal of Economics and Business (JECOMBI) JIBEMA: Jurnal Ilmu Bisnis, Ekonomi, Manajemen, dan Akuntansi Jurnal Cendekia Ilmiah
Nurzalinar Joesah
Universitas Bina Sarana Informatika
Religion Arts Humanities Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Social Sciences Other

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Turnover Intention among Generation Z Employees: The Role of Workload, Social Support, and the Mediating Effect of Job Stress Latumahina, Jeffry; Joesah, Nurzalinar; Frimayasa, Agtovia
Jurnal Multidisiplin Sahombu Vol. 6 No. 02 (2026): Jurnal Multidisiplin Sahombu, 2026
Publisher : Sean Institute

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Abstract

This study investigates the relationships among workload, social support, job stress, and turnover intention among Generation Z employees, with job stress examined as a mediating variable. Using a quantitative causal design, data were collected from 100 Generation Z employees and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS. The results indicate that workload has a positive and significant effect on job stress, while job stress exerts a strong positive influence on turnover intention. Social support significantly affects job stress but shows a negligible direct effect on turnover intention. Mediation analysis confirms that job stress significantly mediates the relationships between workload and turnover intention, as well as between social support and turnover intention, with partial mediation observed for workload and dominant mediation for social support. These findings highlight job stress as a key psychological mechanism linking work conditions to turnover intention. The study contributes to the literature by integrating job demands and social resources in explaining turnover intention among Generation Z employees and provides practical implications for employee retention strategies.
Pandemi Covid-19 Pengaruhnya Terhadap Manajemen Perubahan dan Inovasi Joesah, Nurzalinar
Jurnal Administrasi Bisnis Vol. 1 No. 2 (2021): November 2021
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jab.v1i2.660

Abstract

Saat revolusi industry 4.0 diperlukan adanya perubahan manajemen dimana masing –masing organisasi bisnis untuk dipaksa berubah secara manajemen dan operasional. Jika dikaitkan masa pandemik COVID 19,  berbagai aturan dikeluarkan pemerintah, termasuk aturan  kerja, belajar, dan berdoa di rumah, disebut work from home. kepemimpinan mengalami perubahan yang tadinya bekerja langsung bertemu antara pemimpin dan pekerja namun sekarang terpaksa bekerja dari rumah atau secara online. Sebagian besar organisasi bisnis yang bisa beradapatasi dengan cara memilih berbisnis dengan secara online. Salah satu pemicu adanya krisis ekonomi, tetapi yang paling terasa melanda pada industri jasa dimana adanya Pemutusan Hubungan Kerja atau PHK. Adanya ketimpangan sosial dan ekonomi di masyarakat baik perorangan juga dikumpulan, yang berkaitan hubungan pekerjaan, baik pimpinan dan bawahan harus mampu bersinergi untuk secara bersama menghadapai masalah Pandemi COVID 19 untuk mendapatkan jalan keluarnya. Penelitian ini menggunakan metode kualitatif untuk menjelaskan perubahan manajemen dalam kondisi pandemi COVID-19. Analisis yang digunakan didasarkan pada studi literatur terkait untuk mengubah manajemen dalam pandemi COVID-19
Trust Transfer in Social Commerce: The Role of Platform Trust and Seller Trust in Shaping Consumer Behavior in Indonesia Dede Suleman; Wiwin Wianti; Devy Sofyanty; Raden Ati Haryati; Nurzalinar Joesah; Lukman Hakim
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 4 (2026): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i4.6598

Abstract

This study aims to analyze the mechanism of trust transfer in social commerce in Indonesia by examining the influence of trust in the platform and trust in the seller on purchase intention. Based on Trust Transfer Theory, this study develops a model explaining how platform trust transfers to seller trust and influences purchase intention. Data were collected through a survey of 318 consumers who had transacted through social commerce platforms between December 2025 and January 2026. The analysis was conducted using Structural Equation Modeling based on Partial Least Squares. The results show that trust in the platform has a positive and significant effect on trust in the seller. Trust in the seller is proven to be a major determinant of purchase intention and partially mediates the relationship between trust in the platform and purchase intention. The indirect effect through trust in the seller is greater than the direct effect of trust in the platform. These findings confirm that in Indonesian social commerce, the formation of interpersonal trust is a key mechanism linking institutional trust to purchasing behavior.  
Co-Authors Adelia Lukitasari Agtovia Frimayasa, Agtovia Arman Syah Putra Bilgah Bilgah Dede Suleman Dede Suleman Devy Sofyanty Endah Prawesti Ningrum Eulin Karlina Faif Yusuf Fera Nelfianti Fransisco, Sonny Helmy Ivan Taruna Henny Armaniah Ida Zuniarti, Ida Instianti Elyana Instianti Elyana Jeffry Latumahina Kusuma, Alan Budi Lilik Yuliawati Lukman Hakim Lukman Hakim Lukman Hakim Masuku, Dadang Nurhayaty, Ety Nurul Aisyah Puspasari, Aprilia Raden Ati Haryati Rani Kurniasari Resti Yulistria Rini Martiwi sabil sabil, sabil Sri Rusiyati Styaningrum, Etik Dwi Susan Rachmawati Syamsudin Syamsudin Vikaliana, Resista Wiwin Wianti, Wiwin Yuliana Saridewi Kusumastuti