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Kualitas Pelayanan Kesehatan Rawat Inap di Puskesmas Mamajang Kota Makassar Lusyana Aripa; Fiviana Nandu; Nurafni Shahnyb
Jurnal Promotif Preventif Vol 5 No 1 (2022): Agustus 2022: JURNAL PROMOTIF PREVENTIF
Publisher : Fakultas Kesehatan Masyarakat Universitas Pancasakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47650/jpp.v5i1.495

Abstract

Kualitas pelayanan kesehatan merupakan kebutuhan masyarakat atau perorangan terhadap kesehatan yang sesuai dengan standar dengan pemanfaatan sumber daya secara wajar, efisien, efektif dalam keterbatasan kemampuan pemerintah dan masyarakat, serta diselenggarakan secara aman dan memuaskan sesuai dengan norma dan etika yang baik.Berdasarkan profil Puskesmas Mamajang jumlah pasien rawat inap tahun 2017 berjumlah 51.155 orang dan meningkat pada tahun 2018 berjumlah 56.013. Tujuan penelitian untuk mengetahui bagaimana kualitas pelayanan rawat inap di Puskesmas Mamajang tahun 2020. Jenis penelitian kualitatif dan menggunakan pendekatan deskriptif. Metode pengumpulan data dengan cara wawancara mendalam (indeph interview). Jumlah informan dalam penelitian ini sebanyak 5 (lima) orang secara purposive sampling.Hasil penelitian: 1). Tangible, sarana dan prasarana ruangan rawat inap puskesmas Mamajang belum memadai. 2). Reliabillity, pelayanan kesehatan rawat inap di Puskesmas Mamajang sudah akurat. 3). Responsiveness, petugas kesehatan belum efektif dalam merespon keluhan pasien, namun selalu siap dan efisien untuk membantu pasien. 4). Assurance, petugas kesehatan terpercaya dalam memberikan informasi namun kesembuhan penyakit tergantung dari ketepatan obat. 5). Empathy dari petugas kesehatan memiliki kepedulian kepada pasien. Kesimpulan penelitian kualitas pelayanan di Puskemas Mamajang Kota Makassar belum maksimal dalam memberikan pelayanan kepada pasien Rawat Inap.
Sistem Pengelolaan Logistik Obat di Puskesmas Makkasau Kota Makassar Lusyana Aripa; Kristina Jeliman; Nur Hamdani Nur
Journal of Health Quality Development Vol. 2 No. 1 (2022): Juni 2022, JHQD
Publisher : Unit Publikasi Ilmiah Perkumpulan Intelektual Madani Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51577/jhqd.v2i1.378

Abstract

Drug management is one of the pharmacy service activities which includes planning, requesting, receiving, storing, distributing, destroying or with drawing, using, recording, and reporting. Objectives: this study aimed to find out the drug logistics management system in usage planning, requesting, receiving, storing, distributing, using, recording, and reporting at Makkasau Health Center, Makassar in 2020. This study was qualitative research with a phenomenological appr each. The informants were selected by using the purposive sampling technique in which the gained total of informants was five people. Data were collected through an in-depth interview and direct observation at Makkasau Health Center, Makassar in 2020. The results showed that the drug planning at Makkasau Health Center has been in line with the drug management guidelines. Drug requests at Makkasau Health Center have also been carried out according to available procedures. This can be seen in the implementation of drug requests on the health office through LPLPO to regency/city pharmacy warehouses (in Indonesian: Gudang Farmasi Kabupaten/Kota (GFK)) based on the guidelines for drug management. The drug acceptance at Makkasau Health Center has been carried out as well according to the procedure. Drug storage at Makkasau Health Center has not been categorized in the good drug storage standards. This is because the available medicine warehouse has minimal space and does not have enough shelves. The drug distribution at Makkasau Health Center has not been according to the procedure. This can be seen from the distribution of medicines from district/city pharmacy warehouses that is not based on the guidelines for drug management. Drug use at Makkasau Health Center has been according to the standard procedures. This can be seen by the implementation of rational drug prescribing based on the drug management guidelines. Drug recording and reporting at Makkasau Health Center have been according to the procedure. This can be seen by the implementation of daily recording and monthly reporting using the Drug Usage Report and Request Sheet (in Indonesian: Laporan Pemakaian dan Lembar Permintaan Obat (LPLPO)
Implementasi Fungsi Manajemen Pelayanan Kesehatan Pada Program Pengendalian Infeksi Saluran Pernapasan Akut Mas’ud Maumude; Lusyana Aripa; Sumardi Sudarman
Jurnal Promotif Preventif Vol 6 No 1 (2023): Februari 2023: JURNAL PROMOTIF PREVENTIF
Publisher : Fakultas Kesehatan Masyarakat Universitas Pancasakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47650/jpp.v6i1.698

Abstract

Pelayanan kesehatan merupakan salah satu hak mendasar masyarakat yang penyediaannya wajib diselenggarakan oleh pemerintah. Tujuan penelitian ini untuk mengetahui implementasi fungsi manajemen pelayanan kesehatan program pengendalian penyakit ISPA pada balita dengan di Puskesmas Polongbangkeng Utara Kabupaten Takalar. Penelitian ini menggunakan metode kualitatif dengan pendekatan studi kasus. subjek penelitian diperoleh menggunakan Teknik proposive sampling, serta pengumpulan data menggunakan wawancara mendalam dan observasi. Fungsi manajemen pelayanan kesehatan program P2 ISPA sudah ada, yaitu adanya POA pelaksana program P2 ISPA. Namun pada fungsi manajemen seperti perencanaan, pengorganisasian, pelaksanaan dan pengawasan, belum dapat meminimalisir jumlah penderita ISPA pada balita. Kepala Puskesmas seharusnya membuat kebijakan terkait perencanaan program yang sesuai prosedur dan meningkatkan sumber daya manusia atau tenaga kesehatan terkait pelaksanaan program P2 (pengendalian penyakit) ISPA pada balita sehingga ada tolak ukur yang dapat dilihat untuk melakukan pengendalian ISPA pada balita.
Sosialisasi Pelaksanaan Pengelolaan Obat Di Puskesmas Mamajang Aripa, Lusyana; Betan, Abu Bakar; Zaenal, Zaenal; Wahyuni, Sri; Utami, Yuri Pratiwi; Imrawati, Imrawati
Sahabat Sosial: Jurnal Pengabdian Masyarakat Vol. 1 No. 4 (2023): Sahabat Sosial: Jurnal Pengabdian Masyarakat (September)
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59585/sosisabdimas.v1i4.171

Abstract

Drug management is a pharmaceutical service activity that starts from planning, procurement, distribution, use and disposal of drugs. The aim is to ensure the continuity and availability of efficient, effective and rational medicines, increase the competency of pharmaceutical staff, create a management information system and implement service quality control and implementation relationships in drug management at the Mamajang Community Health Center, Mamajang District, Makassar City. Collection was carried out through in-depth interview techniques and direct observation. The results of drug planning at the Mamajang Community Health Center are in accordance with the drug management guidelines which are seen based on needs at the Community Health Center. Requests for drugs are in accordance with the procedures for procuring/requesting drugs from the Health Service via LPLPO to the District Pharmacy Warehouse (GFK). The distribution of medicines at the Mamajang Community Health Center is not in accordance with the drug management guidelines from GFK and is not in accordance with the needs at the Community Health Center, due to the lack of budget from the APBD which is channeled through the City Health Service. The conclusion is that the planning and use of drugs is in accordance with procedures, while the distribution of drugs is not in accordance with drug management guidelines because the APBD budget is not channeled through the Health Service. So it is hoped that when distributing medicines from the Makassar City Health Service or (GFK) they should pay attention to the procurement/request for medicines based on the LPLPO. The high population ratio in Pamenang, Tanjung, and Gangga Districts compared to existing health facilities and personnel is a very principal problem related to health education for the community, including information about health. One of them is about the correct procedures for obtaining, using, storing and managing medicines which includes how to use special medicines. The aim of this socialization is to educate human resources at the Mamajang Community Health Center. Socialization of this program is carried out through the delivery of material, discussions, questions and answers, demonstrations by pharmacists. The participants happened to be human resources at the Community Health Center who were very enthusiastic about this program because of the participants' activeness in asking and answering questions about drug management.
Sunatan Gratis Bagi Masyarakat Toddopuli bersama Medika Farma Jaya, Rachmat; Pannyiwi, Rahmat; Nurhaedah, Nurhaedah; Zaenal, Zaenal; Aripa, Lusyana; Wahyuni, Sri
Sahabat Sosial: Jurnal Pengabdian Masyarakat Vol. 1 No. 4 (2023): Sahabat Sosial: Jurnal Pengabdian Masyarakat (September)
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59585/sosisabdimas.v1i4.172

Abstract

The Indonesian Pediatrician Association also states that Sunnat (circumcision) can prevent the buildup of dirt and prevent phimosis, both of which can cause infections in the genitals of babies and children. However, sometimes the implementation of this Sunnat (circumcision) cannot be carried out because of significant cost factors, so the implementation is delayed. One effort so that every child can perform Sunnat (circumcision) is by carrying out mass circumcision activities in the community around the Medika Farma Clinic. From this mass circumcision activity, it is hoped that many children in Indonesia will be circumcised, thereby achieving an increase in the health status and good growth of Indonesian children.
Edukasi dan Pemeriksaan Kesehatan Gigi dan Mulut Di Sekolah Menengah Pertama Negeri 30 Makassar Nurhaedah, Nurhaedah; Anurogo, Dito; Prastyo, Eko; Sari, Ernita; Prehananto, Herlambang; Aripa, Lusyana
Sahabat Sosial: Jurnal Pengabdian Masyarakat Vol. 2 No. 2 (2024): Sahabat Sosial: Jurnal Pengabdian Masyarakat (Maret)
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59585/sosisabdimas.v2i2.327

Abstract

The dental and oral health care program takes the form of dental health care carried out directly and in a planned manner by Indonesian Dental and Oral Therapists (TGMI) either individually or in groups. This community service activity was carried out with the aim of empowering female students to increase their knowledge and skills regarding the correct way to brush their teeth using a tongue scraper. The method of this PkM (Community Service) activity is Education and Dental and Oral Health Examination for students at Makassar 30 State Junior High School and distributing questionnaires to students. As a result of the activity evaluation, there has been an increase in students' knowledge and skills after education and demonstrations regarding how to maintain dental health by brushing their teeth and using a tongue scraper correctly. Students who have good knowledge about how to maintain dental and oral health have increased and the number of students who are able to brush their teeth properly has increased and students are able to use a tongue scraper correctly too. Therefore, extension activities need to be held periodically to get optimal results.
Pendampingan dan Sosialisasi Pembuatan Lubang Biopori Untuk Resapan Air Limbah Desa Tunikamaseang Ramli, Rachmat; Santi, Santi; Latif, Sarifudin Andi; Alim, Andi; Wijayanti, Lumastari Ajeng; Aripa, Lusyana
Sahabat Sosial: Jurnal Pengabdian Masyarakat Vol. 2 No. 4 (2024): Sahabat Sosial: Jurnal Pengabdian Masyarakat (September)
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59585/sosisabdimas.v2i4.415

Abstract

Biopori absorption holes are useful for processing organic waste from households and can be applied in narrow urban residential areas. Organic waste is put into biopore absorption holes, where the fauna in the soil will then convert the organic waste into compost. The resulting compost can be taken and used as fertilizer for surrounding plants. So the benefits of biopore infiltration hole technology in general are to reduce puddles, increase groundwater reserves, reduce the volume of organic waste. This socialization and training activity on making biopore absorption holes was carried out in Tunikamaseang village with the aim of providing knowledge about the benefits of biopore absorption holes and providing knowledge on how to make biopore absorption holes. The implementation of Biopori Socialization is carried out using mentoring and socialization methods. Based on the results of assistance and outreach, biopore holes were made in Tunikamaseang village in several locations. It is hoped that the creation of biopores will be a solution to reduce organic waste which is usually burned.
Pendidikan Kesehatan dan Peningkatan Pengetahuan Dan Kemampuan Petugas Kesehatan dan Kader dalam Melaksanakan Posyandu System 5 Meja Idris, Idris; Nursiah, Andi; Mildaratu, Mildaratu; Aripa, Lusyana; Wahyuni, Sri; P, Nur Triningtias
Sahabat Sosial: Jurnal Pengabdian Masyarakat Vol. 2 No. 4 (2024): Sahabat Sosial: Jurnal Pengabdian Masyarakat (September)
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59585/sosisabdimas.v2i4.474

Abstract

Health services are any efforts carried out individually or collectively within an organization to maintain and improve health, prevent and cure disease, and restore the health of individuals, families, groups and/or communities. The aim of this service activity is to increase the knowledge and ability of cadres to implement the 5 table posyandu system. Cadre training related to the implementation of posyandu 11 people. The method is carried out using Health Education, Increasing Knowledge and Assistance in the implementation of posyandu. The result of this activity is that there is still a need for follow-up cadre meetings to evaluate the implementation of Posyandu, follow-up on measuring the weighing of toddlers with home visits and follow-up on future implementation. The conclusion is that the discipline of the cadres and toddlers really determines the success of the implementation of the posyandu so that monitoring of the growth and development of toddlers continues to be carried out according to the program that has been prepared.
Pemeriksaan Kesehatan Gigi Dengan Dmf-T Pada Siswa Siswi Kelas X Smp Makassar Magfira, Magfira; Suprapti, Isma; Kusumastiti, Anisa Ramadhani; Prastyo, Eko; Aripa, Lusyana; Prehananto, Herlambang
Sahabat Sosial: Jurnal Pengabdian Masyarakat Vol. 3 No. 1 (2024): Sahabat Sosial: Jurnal Pengabdian Masyarakat (Desember)
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59585/sosisabdimas.v3i1.554

Abstract

Dental and oral diseases that are a public health problem in general are in the supporting tissue of the teeth (periodontal diseases) and dental caries/cavities. This caries can be caused by various things between dental and oral health problems are important in health development, one of which is caused by the vulnerability of school-age children from dental health disorders. The purpose of Pengabdian kepada Masyarakat is to assess the status of dental and oral health in this case dental caries using the DMF-T value (decay, missing, filled, teeth). The DMF-T value is a number that indicates the number of teeth with caries in a person or group of people. The number d is a tooth that has a cavity due to dental caries, the number m is a tooth that has been extracted due to caries, the number f is a tooth that has been filled or filled due to caries and is in good condition. The method used in Pengabdian kepada Masyarakat activities is a direct examination of students who have become respondents. The results of community service, namely student knowledge, do not automatically encourage respondents to make efforts to maintain dental health properly and correctly, both in terms of maintaining a cariogenic diet or good and correct tooth brushing habits. The conclusion of this activity is that the DMF-T status of tooth decay in students is quite high, therefore it is necessary to do more education in preventing caries in early childhood.
Kualitas Pelayanan Kesehatan Rawat Inap Di Puskesmas Mamajang Kota Makassar Aripa, Lusyana
Barongko: Jurnal Ilmu Kesehatan Vol. 3 No. 2 (2025): Barongko : Jurnal Ilmu Kesehatan (Maret)
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59585/bajik.v3i2.565

Abstract

The quality of health services is a community or individual health need based on standards that have been set by utilizing resources fairly, efficiently, and effectively within the limitations of government and community capacity, and is carried out safely and satisfactorily according to good norms and ethics. Based on the profile of Mamajang Health Center, the number of inpatients in 2017 was 51,155. Then, it increased to 56,013 in 2018. This study aimed to find out the quality of inpatient health services at Mamajang Health Center in 2020. The type of this study was qualitative using a descriptive approach. The employed data collection method was an in-depth interview. The number of informants in this study was 5 people selected by using a purposive sampling technique. Results: 1) In terms of tangibility, facilities and infrastructure for the inpatient room at Mamajang Health Center were inadequate. 2) In terms of reliability, inpatient health services at Mamajang Health Center had been accurate. 3) In terms of responsiveness, health workers had not been effective in responding to patient complaints. However, they were always ready and efficient in helping patients. 4) In terms of assurance, health workers had been trusted in providing information. However, the recovery from the disease depends on the accuracy of the medical prescription. 5) In terms of empathy, health workers had a concern for patients. Therefore, it can be concluded that the quality of services at Mamajang Health Center, Makassar has not been maximal in providing services to inpatients.
Co-Authors Abubakar Betan Agus Supinganto Amaliah, Lili Andi Alim, Andi Andi Kamal M. Sallo Ardinianti, Kiki Asrijal Arsyad Baso Bertolomeus Arin Brunosius Alimin Dewi Sartika MS Dito Anurogo, Dito Dorce Sisfiani Sarimin Edi Pramono Eka Setiawati Eko Prastyo Enol, Tarsisius Sandilius Ernita Sari Ervan, Ervan Fachry Abda El Rahman Felisianus Yodasen Fitriani Fitriani Fiviana Nandu Hardianto Haris Haris, Hardianto Harnia Harnia Herlambang Prehananto, Herlambang Hoda, Ferdinandus Suban Idris Idris Ina Kusrini Indar Indar Indar Indar Isra Wati Ivan Wijaya Jaya, Rachmat Jelima Decianti Fila Kartini Kartini Kartini Kartini Kristina Jeliman Kristina Jeliman Kurniawati Kurniawati Kusumastiti, Anisa Ramadhani Latif, Sarifudin Andi Lewar, Emanuel Suban Bala Magfira, Magfira Mahoklory, Serly Sani Mar’atun Jannah, Imrawati, Muzakkir Baitz, Mashudi, Sugeng Mas’ud Maumude Megasari, Anis Laela Mesa, Novita Dewi Kok Mildaratu, Mildaratu Mutiah, Cut Nanang Wiyono Naomi Malaha Nunung Suryana Jamin Nur Febrianti Nur Hamdani Nur Nurafni Shahnyb Nurdin, Nugi Nurhaedah Nurhaedah Nursiah, Andi Nursinah, Andi P, Nur Triningtias Pannyiwi, Rahmat Paulus Duga Meman RACHMAT RAMLI Rahmat, Rezqiqah Aulia Rais, Rinovian Rama Nur Kurniawan K Rama Nur Kurniawan K Ramli, Rachmad Rezqiqah Aulia Rahmat Rikardus Belang Meman Risa Bernadip Umar Rosida Rosida Sahalessy, Yona C. Sembiring, Rinawati Sri Wahyuni Suharto Suharto Sumardi Sudarman Sumardi Sudarman Sumardi Sudarman, Sumardi Suprapti, Isma Suriani Bahrun Tanti Wulandari Wachyudi Muchsin Wasolo, Mi’ad Wijayanti, Lumastari Ajeng Wilhelmina Priskawati Ance Yuliana Sri Widhihastuti Yuri Pratiwi Utami Zaenal Zaenal, Zaenal