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All Journal JAE (Jurnal Akuntansi dan Ekonomi) Revitalisasi : Jurnal Ilmu Manajemen JPEKBM (Jurnal Pendidikan Ekonomi, Kewirausahaan, Bisnis dan Manajemen) Jurnal Pengabdian kepada Masyarakat Nusantara Jumat Ekonomi: Jurnal Pengabdian Masyarakat Jumat Informatika: Jurnal Pengabdian Masyarakat Jumat Pertanian: Jurnal Pengabdian Masyarakat Jumat Pendidikan: Jurnal Pengabdian Masyarakat Jumat Keagamaan: Jurnal Pengabdian Masyarakat Income: Innovation Of Economics And Management JoEMS : Journal of Education and Management Studies Jurnal Ekonomi, Bisnis dan Manajemen Jurnal Abdi Inovatif : Pengabdian kepada Masyarakat Business and Economic Publication Blantika : Multidisciplinary Journal Ngabekti: Jurnal Pengabdian kepada Masyarakat Jurnal Ilmiah Bisnis dan Ekonomi Asia (Jibeka)
Fadhli, Khotim
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : Blantika : Multidisciplinary Journal

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Analisis Kinerja Pegawai Kantor Desa Sukorame Kabupaten Lamongan Dalam Memberikan Pelayanan Kepada Masyarakat Aprilia, Avista Ade; Fadhli, Khotim
Blantika: Multidisciplinary Journal Vol. 3 No. 9 (2025): Special Issue
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/blantika.v3i9.399

Abstract

This study aims to analyze the performance of employees at the Sukorame Village Office in providing services to the community, using five main indicators: work quality, timeliness, initiative, capability, and communication. The method used in this study is qualitative, with data collection techniques through interviews, observations, and documentation. The results show that the overall work quality of the employees is quite good, especially in terms of responsiveness to community needs. However, there are challenges regarding discipline and mastery of technology that still need to be improved. In terms of timeliness, although there is a commitment to provide on-time services, limitations in resources and the absence of certain officials have caused some services to not be completed as scheduled. Employee initiatives to improve service quality are still assessed to be low, thus requiring motivation and reinforcement of a proactive work culture. The technical abilities of employees are mostly adequate, but some employees have not fully mastered administrative tools, such as computers. Employee communication with the public is considered quite good, with the delivery of information being clear, polite, and effective. This study concludes that although the performance of employees at the Sukorame Village Office is already quite good, there are still several aspects that need improvement, particularly in discipline, initiative, and technical abilities. Recommendations include enhancing employee training, strengthening supervision, and establishing a more professional work culture to improve overall service quality.
Co-Authors Afif Kholisun Nashoih Agustina, Tiara Putri Aini, Shoviatun Nur Alfadani, Muhammad Zakky Amru, Alfian Anggi Indah Yuliana Aprilia, Avista Ade Arianti, Jihan Kamilah Arifin, Muhyiddin Zainul Azizah Azizah A’izzah, Shilna Bekti Widyaningsih Bisari, Nia Aprilia Budi, Febrianto Setyo Cahyaningrum, Anggun Dwi Darmawan, Moh Faridl Deny Setiawan Deva, Rendy Nur Devinta, Olivia Ekka Dhiyaaulhaq, Naufal Fahimah, Mar'atul Fahimah, Mar’atul Fahrudin, Jamal Fauziyah, Elvy Nur Fi Jannah, Hanifatur Rosyidah Firmansya, Aditiya Bayu Hariono, Tholib Hasanah, Naslatul Hidayatulloh, Faisol Hidayatulloh, Muhammad Kris Yuan Hilyah Ashoumi Ibrahim, Muhamad Islam, Ahmad Baihaqiyullah Asazilli Ita Rahmawati, Ita Ixania, Ersa Diandra Izzudin, M. Husam Juma’izah, Rizatul Karianto, Syerla Sylvia Kartika, Defi Khudzefi, Azam Khumaini, A. Syauqi Koiriyah, Safinatul Kusen, M. Sahrul Listiani, Anis M. Aliyul Wafa M. Hisyam Mahendri, Wisnu Maksum, Muhammad Jafar Sodiq Maria Ulfa Maulana, M. Adi Miruki, S. Sukowati Wanafaktu MOCH. FAIZUL HUDA Moh. Jafar Sodiq Maksum Muhammad Farid Nasrulloh Murtadlo, Muhammad Syauqi Nadia Putri Najuwah, Silviana Nazila, Laila Rohmatun nurarifin, muhammad rifqy Pradita, Sindi Prayoga, Wilda Puspitasari, Sella Putra, Ino Angga Putra Putra, Muhammad Jalu Bagas Putra, Saiful Aminudin Alkusuma Putri, Aprilliyanti Utami Qodri, Hanif Fauzan Rahmatika, Arivatu Ni'mati Ramadhani, M. Hanif Ristanti, Enggri Yani Riswandha, Dhira Sa'adah, Lailatus Santoso, Thomas Aji Saputra, Dimas Arif Saputri, Maya Kurnia Satiti, Wisnu Siwi Septiawan, Fanni Shobirin, Mochammmad Syafiuddin Sirojudin, Didin Siti Munawaroh Siti Nur Aisyah Syarifudin, Moh. Taqiyudin, Akhmad Taufik Hidayat Tiara Pratiwi, Tiara Uyunin, Alfina Yustiono, Kukuh Zalianti, Putri Marsella