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All Journal Jurnal Profesi Kependidikan JATI UNIK : Jurnal Ilmiah Teknik dan Manajemen Industri Metode : Jurnal Teknik Industri JURNAL REKAYASA SISTEM INDUSTRI Martabe : Jurnal Pengabdian Kepada Masyarakat JOURNAL OF SCIENCE AND SOCIAL RESEARCH EPI International Journal of Engineering Jurnal Teknik Industri Terintegrasi (JUTIN) Jurnal Surya Teknika Jurnal Anugerah: Jurnal Pengabdian Kepada Masyarakat Bidang Keguruan dan Ilmu Pendidikan JPM: JURNAL PENGABDIAN MASYARAKAT JENIUS: Jurnal Terapan Teknik Industri Fish Scientiae : Jurnal Ilmu-Ilmu Perikanan dan Kelautan Factory Jurnal Industri, Manajemen dan Rekayasa Sistem Industri Journal of Industrial System Engineering and Management Journal of Artificial Intelligence and Digital Business International Journal of Scientific Multidisciplinary Research (IJSMR) Jurnal Pengabdian Ibnu Sina Teknovokasi : Jurnal Pengabdian Masyarakat Integrasi : Jurnal Ilmiah Teknik Industri Jurnal Hasil-Hasil Pengabdian dan Pemberdayaan Masyarakat (JHP2M) Mammiri: Jurnal Pengabdian Masyarakat Journal of Industrial Engineering Innovation BJIE: Babasal Journal of Industrial Engineering V-Machine: Vocational and Mechanical Community Service Journal (Jurnal Pengabdian Masyarakat) Integrasi: Jurnal Ilmiah Teknik Industri
Erniyani, Erniyani
Universitas Negeri Makassar
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Journal : JURNAL REKAYASA SISTEM INDUSTRI

 1 
PERBAIKAN KUALITAS PELAYANAN PENGGUNA BPJS MENGGUNAKAN METODE FUZZY- SERVQUAL Erniyani; Hasdir, Nita Aulia
JURNAL REKAYASA SISTEM INDUSTRI Vol 9 No 1 (2023): November 2023
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/jrsi.v9i1.8044

Abstract

A hospital is a health service provider that experiences an increase in the number of patients every year. Every patient expects good quality service. This, if there is a discrepancy between satisfaction and expectations, will result in the hospital's reputation by reducing the number of patients seeking treatment at that place. Therefore, this research aims to evaluate the quality of service for BPJS users referring to five dimensions, namely tangible, reliability, responsiveness, assurance, empathy. The servqual method is used to determine service quality by measuring the level of gap between satisfaction and what is expected based on the results of the questionnaire. The aim of combining the fuzzy servqual method is to produce accurate values. The results of the research show that there are six attributes that have negative values, namely the ability of hospital staff to provide timely services (C4), doctors having experience treating patients (D1), hospital staff and doctors dressing cleanly, neatly and wearing PPE (A3), comfortable waiting room facilities (A4), availability of all types of services (C3), and providing security guarantees while the patient is being treated (D2). However, the most significant attribute is C4 with a value of -1.00. This shows that there is a need to improve the quality of these six attributes so that they can increase the level of patient satisfaction at Hospital X
OPTIMALISASI LINGKUNGAN KERJA PADA PROSES PERAKITAN PRODUK PADAT KARYA MENGGUNAKAN PENGUJIAN RESPONSE SURFACE METHODOLOGY Anwar, Fahri; Erniyani, Erniyani; Romadin, Achmad; Cahyani, Vika Puji; Baharuddin, Siti Ruqaiyah
JURNAL REKAYASA SISTEM INDUSTRI Vol 10 No 2 (2025): Mei 2025
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/jrsi.v10i2.9920

Abstract

This research discusses work ergonomics based on influencing factors including noise levels, lighting, and temperature to increase worker productivity to achieve production targets and protect workers from work fatigue on an ongoing basis. Systematic analysis is used with initial experiments to evaluate and then optimize parameters such as lighting, noise, and temperature. These factor dimensions can influence workers' skills and influence work productivity and work fatigue. The response surface method methodology is used to optimize parameters. The findings from the research showed that the optimal level with the scenario was that the most suitable noise level was 55.17 dB, the optimal environmental temperature was 26.35°C, and the optimal lighting level reached 2983 Lux. With this combination of conditions, knitting assembly time can be minimized to 12 seconds per unit. The novelty of this research work lies in its application to labor-intensive industries with skilled workers as production personnel where these factors can influence work productivity. The obtained regression model can be widely used for further research and adjust parameters based on various data such as anthropometry.
UPAYA PENGENDALIAN RISIKO BAHAYA PRAKTIKUM DESAIN FABRIKASI PELAT MENGGUNAKAN JOB SAFETY ANALYSIS (JSA) Erniyani, Erniyani; Nurfuadah, Nurfuadah; Ramdhani, Irin; Raodah, Raodah; Hasbullah, Hasbullah
JURNAL REKAYASA SISTEM INDUSTRI Vol 10 No 2 (2025): Mei 2025
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/jrsi.v10i2.9935

Abstract

Occupational safety and health have a major role in organizations. Occupational safety and health (K3) is a supporting factor for the productivity of an organization. One of the activities with potential danger is in the laboratory which can endanger practitioners during the teaching and learning process due to non-compliance with occupational safety and health (K3) procedures. Such as welding a work object without wearing glasses, thereby potentially being exposed to flames. The plate fabrication design laboratory majoring in mechanical engineering education has many activities carried out, namely cutting workpieces, welding, soldering, etc. Therefore, as an effort to eliminate the risk of work accidents in the laboratory, job safety analysis (JSA) is implemented. The implementation of JSA gives workers a sense of security when working because they can know the dangers that exist in a job so they can take control measures and increase awareness of the importance of K3. Increasing K3 knowledge using Job Safety Analysis (JSA) plays a role in eliminating dangers in the workplace so that work accidents can be prevented. The research results show that the greatest priority risks are in the cutting and welding process, such as injuries caused by sharp objects, exposure to heat, and the presence of sparks. So risk mitigation is needed so that practicum implementation remains safe and efficient.
Co-Authors Achmad Romadin Ahistasari, Asih Ahmad Sirfi Fatoni Ahmad, Arfandi Aminuddin, Amin Amiruddin Amiruddin Andi Muhammad Irfan Aqsha, Ismail Asjun, Asjun Asrul Fole Badaruddin Anwar Dedi Harianto Fahri, Anwar Hasbullah Hasbullah Hasdir, Nita Aulia Husda, Baso Riadi Idkhan, A. Muhammad Iffah, Nurul Imran, Muh. Takdir Irawan, I Putu Redy Irawati, Arwita Irin Ramdhani Iswahyudi Indra Putra Januar Kulsaputro Kayatun, Siti Nur Khoerun Nisa Safitri Lamatinulu, Lamatinulu Latief, Nurlaela Masayu Rosyidah Mohd Zulfakar Mohd Nawi Muhammad Agung Muhsin Z Muhsin Z Musdalifah Yusran, Umniyah Muslimin, Istyqamah Musytari, Musytari Nidya Wisudawati Ningrat, Andi Ningsih, Kurnia Nur Fadillah, Nur Nur Fuadah Nurfuadah, Nurfuadah Nurwindy Yanasim Pramono, Ashar Pratiwi, Nurham Elok Purnama, Edrio Magenda Purnamasari Anwar, Dian Putri Ifa Febriyanti Putri, Famelga Clea Raodah Raodah Raodah Raodah, Raodah Rasdi Rasdi, Rasdi Rauf, Nurhayati Siswanto siswanto Siti Ruqaiyah Baharuddin Sudarmanto Jayanegara Suherah, Suherah Syafar, Muh. Hari Vika Puji Cahyani Widi Astutik Wisudawati, Nidya Yan Herdianzah Yanasim, Nurwindy