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Journal : JURNAL MANAJEMEN BISNIS

Unlocking Performance: Analysis of Quality Management Practices and Administrative Innovation in Private Universities Velanska Dixie Namira; Timotius Febry Christian
Jurnal Manajemen Bisnis Vol. 11 No. 2 (2024): September
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v11i2.932

Abstract

The successful implementation of TQM in the manufacturing industry has led many other industries to start trying to implement TQM. In this study, researchers want to know whether the application of TQM can have a significant effect if applied in the education industry. This study used a quantitative approach to test a predetermined model. This study uses quantitative analysis approach Partial Least Square structural equation model (PLS-SEM). Researchers use Smart-PLS 4.0 software in data processing. The results of data processing and analysis show that there are 2 accepted hypotheses, namely soft TQM has a positive influence on administrative innovation, and administrative innovation has a positive influence on organizational performance. In this study, hard TQM has no effect on administrative innovation and organizational performance.
Co-Authors Anak Agung Ayu Puty Andrina Andi Hendra Paluseri Angeline Gomuljo Annabella Claudia Kurniadi Anthony Kurniawan Antonius Tanan Ari, Yufri Aria Ganna Henryanto Arridhony, Muchlis Abdullah Arundini, Nabila Kaulika Auditia Setiobudi Audrey, Evelyn Candra, Dwi Ayu Christian Jordan Kurniadi Christina Christina Christina Whidya Utami Cynthia Yoana Damelina B. Tambunan Daru Asih Deandra Vidyanata Devi Rahnjen Wijayadne Dimas B Prakoso Dimas B. Prakoso Dina Hutapea Dominggus Osiyo Ellysa Nursanti Eric Harianto Fanny Septina Felicia Yvonne Reynaldy Fuad Achmadi Gladys Greselda Gosal Gracia Ongkowijoyo Hanutama, Paundra Irantha Hendrika Kenang James Prabowo Soetanto Jessica Nathania Joice Livia Soedewa Junko Alessandro Effendy Kholid, Muh. Ilham Lili Kristanti Liliana Dewi Luisa Hartono Tjiputra Lya Dewi Anggraini Maria D G Prathivi Maya Angela Natalia Nurbianto, Amanda Threesya Otje Herman Wibowo Paluseri, Andi Hendra Putra Artha, Made Nibbana Ganesha Richard Surya Ricky Martin Palimbong Romauli Nainggolan Rusmi, Nanduta Sito Ruth Violina Gelombang Safitri, Nisak Erik Sanju Kumar Singh Satria, Vivanda Ahmad Serin Fransisca Hernandes Sibut Sigilipu, Diana Margaret Silaswara, Diana Soetandio, Linda Laurensia Soetedja, Venny Sutanto, J.E Tanjoyo, Catherine Teofilus Teofilus, Teofilus Thomas S. Kaihatu Thomas S. Kaihatu Thomas Stefanus Kaihatu Tommy Christian Efrata Velanska Dixie Namira Wijaya, Antoni Yohan Winarno, Prasetyo Sepsi Yosef Evandro Ernantyo Yuli Kartika Dewi Zuhrotus Sholihah Zain