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All Journal Journal of Economics, Business, & Accountancy Ventura Neo-Bis Jurnal Ilmiah Universitas Batanghari Jambi Journal of Economic, Bussines and Accounting (COSTING) EKONOMIS : Journal of Economics and Business Scientific Journal of Reflection : Economic, Accounting, Management and Business SEIKO : Journal of Management & Business NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Jurnal Pendidikan Ekonomi (JURKAMI) EQIEN - JURNAL EKONOMI DAN BISNIS Jurnal Administrasi dan Manajemen Jurnal Ilmiah Edunomika (JIE) Dialektika: Jurnal Ekonomi dan Ilmu Sosial Revitalisasi : Jurnal Ilmu Manajemen Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal E-Bis: Ekonomi Bisnis BUDGETING : Journal of Business, Management and Accounting Journal of Management and Bussines (JOMB) Journal of Management - Small and Medium Enterprises (SME's) Nusantara Science and Technology Proceedings Journal of Applied Business, Taxation and Economics Reseach Jurnal Ekonomi dan Bisnis Digital (MINISTAL) East Asian Journal of Multidisciplinary Research (EAJMR) MES Management Journal Sewagati: Jurnal Pengabdian Masyarakat Indonesia Jurnal Ekbis (Ekonomi & Bisnis) Jurnal Kabar Masyarakat Jurnal Informasi Pengabdian Masyarakat Jurnal Pengabdian Masyarakat Indonesia Sejahtera Jurnal Pelayanan Hubungan Masyarakat Jurnal Nirta: Studi Inovasi IIJSE RESLAJ: Religion Education Social Laa Roiba Journal International Journal of Economics and Management Sciences Digital Innovation : International Journal Of Management Epaper Bisnis: International Journal Entrepreneurship and Management Masyarakat Mandiri: Jurnal Pengabdian Dan Pembangunan Lokal Global Management: International Journal of Management Science and Entrepreneurship
Mei Retno Adiwaty
Program Studi Manajemen, Fakultas Ekonomi Dan Bisnis, Universitas Pembangunan Nasional “Veteran” Jawa Timur
Religion Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Medicine & Pharmacology Public Health Social Sciences Other

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The Impact of Workload and Work Environment on Outsourcing Workers' Job Satisfaction at PDAM Surya Sembada Surabaya's Pelayanan Teknis Timur Division Rifqi Salwa Andhika; Mei Retno Adiwati
Digital Innovation : International Journal of Management Vol. 2 No. 4 (2025): Digital Innovation : International Journal of Management
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/digitalinnovation.v2i4.585

Abstract

This study examines job satisfaction among outsourcing employees in the Pelayanan Teknis Timur (PTT) Division of PDAM Surya Sembada Surabaya, with particular attention to the effects of workload and work environment. PDAM Surya Sembada Surabaya, a company specializing in the processing and distribution of clean water in Surabaya, frequently encounters job dissatisfaction attributed to excessive workload and suboptimal work conditions. A quantitative research design was implemented, utilizing structural equation modeling (SEM) with SmartPLS software for data analysis. Saturated sampling was applied, resulting in a sample of 57 respondents. The findings indicate that increased workload tends to reduce job satisfaction, while improvements in the work environment are associated with higher job satisfaction.
The Effect of Work Motivation and Work Discipline on the Performance of Employees of the Operational Division at PT Sucofindo Kalibutuh Surabaya Moch Ridho Illahi; Mei Retno Adiwaty
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 1 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i1.5587

Abstract

This study aims to analyze two important aspects of employee performance in the operational division of PT Sucofindo Kalibutuh Surabaya branch, namely the influence of work motivation and work discipline on employee performance. The method used in this study is a quantitative method, with the SMARTPLS analysis tool, which allows the researcher to evaluate the relationship between the variables studied comprehensively. The population of this study consists of 75 employees, and the entire population is also used as a research sample through the saturated sampling method. The findings of this study reveal that work motivation and discipline significantly influence employee performance, suggesting that improvements in both factors can positively impact productivity and work effectiveness in the company. This result reinforces the importance of motivation and discipline for operational success at PT Sucofindo Kalibutuh Surabaya Branch.
The Effect of Non-Physical Work Environment and Organizational Commitment on Turnover Intention Among Employees of PT. X in Surabaya Alvina Marcelia; Mei Retno Adiwaty
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.7737

Abstract

The purpose of this study is to examine how the non-physical work environment and organizational commitment affect employee turnover at PT. X in Surabaya. In this study, a 1-5 Likert scale was used to measure the opinions, attitudes, and perceptions of individuals or groups regarding certain social phenomena. Responses to this scale could be positive or negative statements regarding an individual's attitude. The following study involved all 67 salesmen of PT. X in Surabaya. A saturated sample method was used to collect samples. SmartPLS 3 software was used to analyze the data after the questionnaire was distributed. The advantage of this software is that it requires a relatively small sample size compared to its competitors, and the bootstrapping method allows data to be distributed in a non-normal manner. The results of the study show that a good non-physical work environment and organizational commitment reduce employees' desire to leave PT. X in Surabaya. The following conclusion shows that a good non-physical work environment and high organizational commitment have a negative and significant effect on employees' desire to leave the company.
PENGARUH KOMPETENSI, KOMPENSASI, DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PADA CV. BARACKS LAUNDRY KEDIRI Ferdiansyach, Alland; Adiwaty, Mei Retno
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 6 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/0pb72k77

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kompetensi, kompensasi, dan disiplin kerja terhadap kinerja karyawan pada CV. Baracks Laundry Kediri. Metode penelitian yang digunakan adalah metode kuantitatif dengan pendekatan deskriptif serta teknik analisis data menggunakan Partial Least Square (PLS) untuk menguji hubungan antar variabel. Hasil penelitian menunjukkan bahwa ketiga variabel independen memiliki pengaruh positif terhadap kinerja karyawan, dengan kompetensi menjadi faktor yang paling dominan. Hal ini menunjukkan bahwa karyawan yang memiliki keterampilan, pengalaman, dan pemahaman kerja yang baik cenderung menunjukkan produktivitas yang lebih tinggi dan mampu bekerja dengan lebih efisien. Selain itu, kompensasi yang adil dan proporsional, termasuk dalam bentuk penghargaan non-finansial, terbukti mampu meningkatkan motivasi kerja karyawan. Disiplin kerja, meskipun memiliki pengaruh paling kecil, tetap berperan dalam menjaga keteraturan operasional perusahaan. Secara keseluruhan, ketiga variabel tersebut menjelaskan 94,6% variasi dalam kinerja karyawan, sehingga menegaskan pentingnya pengelolaan SDM secara strategis dan sistematis dalam meningkatkan kinerja perusahaan di sektor jasa laundry.
ANALISIS DAMPAK DISINTEGRASI DATA PENGIRIMAN DAN BIAYA OPERASIONAL TERHADAP AKURASI PENETAPAN TARIF JASA PENGIRIMAN (STUDI KASUS PT. WINA MANDIRI KARUNIA) Setyarini, Ririn; Adiwaty, Mei Retno
Jurnal Nirta : Inovasi Multidisiplin Vol 5 No 2 (2026): Jurnal Nirta : Studi Inovasi
Publisher : Nirta Learning Centre

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61412/jnsi.v5i2.362

Abstract

Pertumbuhan pesat industri logistik menuntut penetapan tarif pengiriman yang akurat untuk menjaga profitabilitas dan daya saing. Namun, praktik di banyak perusahaan, termasuk PT. Wina Mandiri Karunia, seringkali dihambat oleh disintegrasi data, di mana informasi operasional pengiriman terpisah dari pencatatan biaya. Penelitian kualitatif dengan studi kasus tunggal ini bertujuan menganalisis dampak disintegrasi data terhadap akurasi tarif. Data dikumpulkan melalui wawancara, observasi, dan analisis dokumen, kemudian dianalisis secara tematik dan diperkaya dengan simulasi kuantitatif. Temuan menunjukkan bahwa disintegrasi sistemik menciptakan silos informasi, memaksa ketergantungan pada pengetahuan tacit (tacit knowledge) manajer dalam menetapkan harga. Hal ini menyebabkan distorsi tarif, subsidi silang antar rute yang tidak disadari, dan ilusi profitabilitas karena biaya tetap (seperti leasing dan pemeliharaan) tidak dialokasikan. Penelitian ini menyimpulkan bahwa integrasi data merupakan prasyarat kritis bagi perhitungan biaya yang holistik dan penetapan tarif yang akurat. Implikasi praktisnya, perusahaan perlu mengembangkan model kalkulasi cepat terintegrasi dan membangun feedback loop antara biaya aktual dan strategi harga.
Co-Authors Achila Maharani Adella Ratna Nur Dianti Afrizal Fikri Anugrah Agung Baktiar Ramdhani Ahmad Almahdi Alvina Marcelia Andrew Baihaqi Firdaus Angelina Kencana Putri Anggraeni, Natasya Anggraini, Ersa Falevi Anjar Dewi Astami Anjelina Sugianti Arina Manasikana Ayundha Evanthi Baharudin Amin, Muhammad Arya Bino Bembi Awal Bintang Nur Machmuda Danial Fariz Dau Khusnul Nadhiroh Denis Eka Isrofah Dewi Puji Arofah Endang Iryanti Fadilla Mulyasari Fajria Ramadani Ferdiansyach, Alland Gendut Sukarno Indharwan, Ilham Izzatun Nisa’ Khaidar Albasari Khumairoh, Dini Nur Kirana Aurelia Julianne Maharani Lia Nirawati M. Oktaviansyah Gusti Pratama Maharani Huzaema Maharani, Devi Martha Hendrati, Ignatia Meisya Rahmatia Zefania Moch Ridho Illahi Mohamad Samsul Reza Naila Aisyah Putri Nuruni Ika KW Putra Febria Rakhmadian Putri Ade Cahyanti Rahmadani Farhansyah Raynaldy Rizky Rahmawan Renaldi Yayang Gustara Reygita Arintya Ayu Pramesti Rifqi Salwa Andhika Sanando, Devan Setyarini, Ririn Shofiyana Futri Sri Mulyaningsih Sufi Hamzah F Syifananda Putri Fianta Winata, Karina Sanggraeini Kusuma Yohanita Indraningrum Yolanda Irfania Yusuf Fadhilah Yuyun Septiani Yuzril Ihza Alfani Maulana Zaky Alfian Virady Zumrotul Fitriyah Zumrotul Fitriyah Zumrotul Fitriyah, Zumrotul