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Perception Analysis of Service Quality IT Operation Study Case Of PT XYZ Oyu Mulia Sukmana; Judijanto Judijanto; Adithya Sudiarno
Kontigensi : Jurnal Ilmiah Manajemen Vol 9 No 1 (2021): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v9i1.158

Abstract

Customer satisfaction of IT service delivered by PT XYZ has become essential. Attention to develop an adequate level of customer satisfaction index in Oil and Gas Company and also to assist ICT management for continous improvement of strategy and action to meet Stakeholders needs. Using quantitative research and method Servqual questionair within five (5) variable known as Tangible, Reability, Responsiveness, Assurance and Empathy to analyze Perception an Expectation from IT Users. The result of data processing assisted with SPSS 22 to validate test and reliability of the data. Based on the research result, was obtained average value Servqual Score of Gap 5 is -0.012 on varible Assurance, which means consumers are not satisfed with the exiting service by ICT Department. In Variable of Assurance, concluded that courtesy has the highest score represent of the statement "personnel in PT XYZ consistently courteous with the users". While security has the lowest score represent of the statement "users in PT XYZ feel safe in using ICT services" in Servqual Questionair. Therefore The need for feel secure and comfort for IT Users become high consideration of ICT Department to improve its service quality in the company of PT XYZ.
INDONESIAN NAVY OFFICERS PLACEMENT USING ANALYTIC NETWORK PROCESS (ANP) (CASE STUDY: PATROL SHIPS COMMANDER) Oyu Mulia Sukmana; Adithya Sudiarno; Joko Purnomo
JOURNAL ASRO Vol 12 No 02 (2021): International Journal of ASRO
Publisher : Indonesian Naval Technology College - Sekolah Tinggi Teknologi Angkatan Laut - STTAL

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Indonesian Navy (TNI AL) as one of the core components of the national defense system, carries out the task of the marine dimension in the defense sector and protects the law and maintains security in the sea area in accordance with the provisions of national law and ratified international law. The readiness of the Navy's organization is supremely determined by the components of the Navy's strength, which consists of personnel and the main equipment of the weapon system (defense equipment). The placement of positions, especially for the position of commander of a patrol ship, is a process to obtain the best human resources. This study focuses on analyzing and determining the criteria for the position of the KRI Commander on the Patrol Ship (as one of the important positions in the Indonesian Navy). The Analytic Network Process Model can be used as an instrument in determining alternative officers fulfill the requirements for occupying positions. Hasil Kuisioner akan digunakan sebagai input dalam software Superdecision. Hasil dari software tersebut adalah bobot dari masing-masing subCriteria yang dapat digunakan dalam penilaian seleksi Komandan Kapal Patroli serta dapat diketahui peringkat dari alternatif calon pada model. The results of data processing using Super Decisions software can be known as alternative priorities by looking at the weight value of each alternative, namely Priority 1 is Candidate A with a weight value of 0.384181, Priority 2 is Candidate B with a weight value of 0.309020 and Priority 3 is Candidate C with a weight value of 0.306799. Keywords: ANP, Personel Placement, Patrol Ship
The effect of safety leadership, safety culture, and safety behavior on safety performance after a company merger: a case study Cintya Dyah Atikasari; Adithya Sudiarno; Edi Priyanto
Jurnal Sistem dan Manajemen Industri Vol. 6 No. 2 (2022): December
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (706.794 KB) | DOI: 10.30656/jsmi.v6i2.5051

Abstract

After the merger of PT Pelindo, PT Pelindo Terminal Petikemas became one of the sub-holding companies in containers. In maintaining consistency with the implementation of Occupational Health and Safety (OHS) after the merger, PT Pelindo Terminal Petikemas needs to understand the importance of safety leadership, safety culture, safety behavior, and safety perfor­mance in the OHS program's success. The study aimed to determine the effect of safety leadership on safety culture and safety performance, the effect of safety culture and safety behavior on safety performance, and safety behavior to act as a mediation between safety leadership and safety performance, and safety culture on safety performance at PT Pelindo Terminal Petikemas. The samples of 130 employees are then analyzed using Structural Equation Modeling (SEM) with SmartPLS software. The results showed that safety leadership has a significant effect on safety culture and safety performance. Safety culture and safety behavior have a significant effect on safety performance. Safety behavior can mediate between safety culture and performance, while safety behavior cannot act as a mediation between safety leadership and performance. This research implies that PT Pelindo Terminal Petikemas's management can select several strong and trustworthy employees from each terminal who merge to lead initiatives regarding company safety and communicate with the central command.
Analyzing Cognitive Load Measurements of the Truck Drivers to Determine Transportation Routes and Improve Safety Driving: A Review Study Adithya Sudiarno; Ahmad Murtaja Dzaky Ma’arij; Ishardita Pambudi Tama; Aisyah Larasati; Dewi Hardiningtyas
Automotive Experiences Vol 6 No 1 (2023)
Publisher : Automotive Laboratory of Universitas Muhammadiyah Magelang in collaboration with Association of Indonesian Vocational Educators (AIVE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31603/ae.8301

Abstract

As part of the Supply Chain (SC), oftentimes Land Logistic Driver (LLD) are held by various uncontrollable occurrences from the surroundings. This caused the cognitive load of the drivers to become higher, which could potentially affect the performance of the LLD to meet the Key Performance Indicator (KPI) of the SC overall. Not only the performance that is affected, but a higher load also could affect the driving behavior towards negativity, as anger and stress perceived become higher, hence a higher crash possibility. Therefore, the need to study the possibility to measure the cognitive load in a certain route that they are on, so any adjustments could be made during a transport activity, with Electroencephalogram (EEG) used as the means to measure it. This study is done by reviewing 15 available research as references regarding EEG and cognitive load. It is possible to use EEG in measuring cognitive load during driving activity, with the focus area of data gathering on the central lobe, parietal lobe, and temporal lobes, with the data extracted from EEG should use the most accurate classifier that focuses on analyzing beta (β) and alpha (α) band as the significant brain wave of the active state. The possible result of the brain wave analysis could be used to determine whether the current route option is burdening LLDs' cognitive load and should be corrected to improve safety driving. Further inclusion of the analysis result could be incorporated into a set of KPI in measuring SC performance.
Redesain Kemasan Bumbu Rujak Manis menjadi Sambelo Dressing untuk Segmen Pasar Gen Milenial dan Gen Z Anny Maryani; Ratna Sari Dewi; Retno Widyaningrum; Arief Rahman; Adithya Sudiarno; Dyah Santhi Dewi; Andyna Aulia Rahma; Feritta Rosa Earlynda; Ikhwan Nur Fatah; Nabila Ramadhani Djatmiko; Nadhifa Qintharani Amira; Aini Milania Adiati; Daniel Chrisdio Dwi Nugroho; Diah Kusuma Indrawati; Leonando Aqilamiki Wijaya; Mochammad Abiyyu Rahmat Agung; Nahdia Amalia Choironi; Prambudi Bagasnanta; Riztasya Qonitah Dewi; Sheilla Della; Zafira Khairunnisa
Sewagati Vol 6 No 2 (2022)
Publisher : Pusat Publikasi ITS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1471.694 KB) | DOI: 10.12962/j26139960.v6i2.174

Abstract

Generasi Milenial menghabiskan 85% waktunya di depan gadget, cenderung kurang olahraga, dan makan makanan cepat saji dengan nilai gizi rendah. Hal ini memberikan pengaruh kurang baik pada kesehatan. Beragam inovasi makanan dihadirkan sebagai pilihan untuk memenuhi kebutuhan makan. Saat ini banyak bermunculan varian olahan makanan dari luar negeri yang tinggi kalori, namun rendah protein dan vitamin. Salah satunya adalah salad buah yang disajikan dengan mayonaise tinggi kalori, susu tinggi gula, dan keju tinggi lemak. Sedangkan, Indonesia sendiri memiliki cara menikmati buah segar yang menyehatkan, yaitu rujak buah dengan bumbu kacang dan gula merah. Namun, kendala pembuatannya tidak praktis, sehingga kurang diminati. Melihat kondisi ini, Cak Mimin yang merupakan UMKM di Surabaya merintis bumbu rujak manis praktis. Bumbu Rujak Manis Cak Mimin cukup diminati masyarakat, mengingat budaya rujakan umum dilakukan masyarakat. Produk ini hadir dalam kemasan 250 gr dan 500 gr. Guna melebarkan pasar ke Generasi Milenial, maka dilakukan repositioning keunggulan produk. Pengembangan produk dilakukan dengan konsep Kansei Engineering yang mempelajari perilaku dan mendapatkan informasi kebutuhan konsumen. Selanjutnya dikembangkan alternatif pengembangan produk yang sesuai. Harapannya dengan adanya produk baru yang dihasilkan hasil repositioning ini, maka Bumbu Rujak Manis Cak Mimin dapat diterima Generasi Milenial untuk menghadirkan makanan yang sehat dan kaya gizi.
Pengembangan TAM (Technology Acceptence Model) Dalam Penggunaan TIK (Teknologi Informasi dan Komunikasi) dengan Pendekatan Socio-Techonologi Ryan Pramanda; Adithya Sudiarno; Nani Kurniati
JURUTERA - Jurnal Umum Teknik Terapan Vol 6 No 02 (2019)
Publisher : Fakultas Teknik Universitas Samudra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55377/jurutera.v6i02.2109

Abstract

Teknologi mengalami perkembangan yang semakin pesat, salah satunya Teknologi Informasi dan Komunikasi (TIK). Meningkatnya perkembangan TIK telah mempengaruhi perubahan pada kehidupan sosial yang sejalan dalam penggunaan teknologi. Tujuan utama dari penelitian ini adalah mengembangkan TAM (Technology Acceptence Model) dengan menambahkan faktor sosial (budaya organisasi dan struktur kewenangan), agar dapat diketahui pengaruh sosial terhadap penggunaan TIK. Penelitian ini merupakan penelitian kuantitatif dengan menggunakan pendekatan explanatory research yaitu penelitian yang bertujuan menjelaskan hubungan kausal antara variabel melalui pengujian hipotesis dengan mengambil studi kasus RSUD. dr. M. Soewandhi yang merupakan rumah sakit rujukan yang telah menggunakan TIK selama 3 (tiga) tahun. Instrumen untuk mengukur adalah menggunakan kuesioner, responden yang terlibat dalam penelitian ini yaitu 135 para medik. Pengolahan data kuesioner dilakukan dengan menggunakan perhitungan Structural Equation Modelling (SEM) dibantu dengan software Lisrel. Hasil dari penelitian membuktikan bahwa para medik dapat menerima TIK karena adanya manfaat dan kemudahan saat menggunakan TIK. Sedangkan faktor sosial yang meliputi budaya organisasi mempengaruhi persepsi kemudahan dan penggunaan aktual TIK oleh para medik. Sedangkan struktur kewenangan mempengaruhi persepsi kemudahan penggunaan TIK oleh para medik di RSUD. dr. M. Soewandhi Surabaya.
Identifikasi dan Pengendalian Potensi Bahaya K3 dan Ergonomi pada Proses Produksi Batik Ecoprint UMKM Omah Ecoprint Dewi, Ratna Sari; Rizkiyah, Ega; Istighfarin, Rahmatul; Widyaningrum, Retno; Sudiarno, Adithya; Rahman, Arief; Dewi, Dyah Santhi; Maryani, Anny; Amardhani, Athaa Faishal; Sholah, Adam Fajrus; Bimantara, Alvin; Cahyaningratri, Amina Jasmine; Putri, Malfa Liya; Devi, Priesta Mayestika Karunia; Ariyanto, Renaldi Jafras; Hikmah, Syafaqoh Mahdiyatul
Sewagati Vol 8 No 3 (2024)
Publisher : Pusat Publikasi ITS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j26139960.v8i3.915

Abstract

Industri batik ecoprint adalah salah satu sektor usaha yang mengalami pertumbuhan ekonomi, terutama karena penggunaan teknik pewarnaan alami yang ramah lingkungan. Omah Ecoprint merupakan usaha kreatif Ibu PKK RW 4 Perumahan ITS yang berjalan hampir 3 tahun. Selama ini proses produksi dilakukan secara manual. Proses manual ini menyebabkan keluhan fisik yang mempengaruhi keselamatan dan kesehatan kerja. Oleh karena itu pengabdian masyarakat ini akan melakukan identifikasi potensi bahaya proses produksi batik ecoprint. Metode Hazard Identification, Risk Assessment, and Risk Control (HIRARC) digunakan untuk mengidentifikasi dan menilai risiko bahaya ergonomi dan keselamatan dan kesehatan kerja (K3). Hasil identifikasi bahaya menunjukkan 21 bahaya yaitu 7 bahaya ergonomi, 6 bahaya K3, 5 bahaya kimia, 2 bahaya kebakaran dan 1 bahaya uap panas. Hasil penilaian risiko menunjukkan 14 medium risk dan 7 high risk. Aktivitas kerja yang memiliki risiko tinggi adalah penempatan corak ke kain, penggilingan kain dengan roller cor semen, penggulungan dan pengikatan kain, dan pengukusan kain. Tindakan kontrol mengikuti hirarki penanganan risiko dan diutamakan pada risiko tinggi. Rekomendasi yang diberikan adalah substitusi penggunaan bahan kimia yang ramah lingkungan, \textit{engineering} dengan desain meja kerja yang ergonomis, administrasi pembutan SOP pelaksanaan kerja dan APD menggunakan alat pelindung diri yang sesuai (masker, sarung tangan dan alas kaki).
Pelaksanaan Pelatihan K3 Hazard Identification Berbasis Virtual Reality untuk Masyarakat Kota Surabaya pada Event CFD Sudiarno, Adithya; Dewi, Dyah Santhi; Dewi, Ratna Sari; Widyaningrum, Retno; Juwari, Juwari; Arifiani, Siska; Ardianto, Okta Putra Setio; Rosya, Kamila Nur; Kusherawati, Ermi; Permatahati, Stella Aldora Devi; Pratama, Maulana Yoga; Kresnaldi, Fariz Dwika; Fikri, Muhammad Naufal; Setiyowati, Fitri Nuraini
Sewagati Vol 8 No 4 (2024)
Publisher : Pusat Publikasi ITS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j26139960.v8i4.1491

Abstract

Surabaya sebagai kota besar dengan mobilitas tinggi menghadapi tantangan serius terkait angka kecelakaan jalan raya yang meningkat. Kegiatan pengabdian masyarakat ini bertujuan untuk meningkatkan kesadaran tentang bahaya di jalan raya melalui pelatihan K3 Hazard Identification berbasis Virtual Reality (VR) pada event Car Free Day (CFD). Pelatihan ini dirancang untuk memberikan pengalaman edukatif yang interaktif dan menarik, sehingga dapat meningkatkan pemahaman dan kesadaran masyarakat tentang keselamatan berkendara. Pelaksanaan kegiatan meliputi brainstorming metode penyuluhan, penyusunan materi, pembuatan media pelatihan, pelaksanaan kegiatan, pengumpulan feedback, evaluasi, dan penyusunan laporan. Pelatihan ini dilaksanakan di ruang publik yaitu CFD Jalan Darmo Surabaya di dua spot berbeda. Hasil dari kegiatan ini menunjukkan antusiasme tinggi dari masyarakat yang berasal dari berbagai latar belakang dan peningkatan kesadaran tentang keselamatan jalan raya. Masyarakat menyambut pelatihan ini dengan cukup baik, utamanya pada penggunan virtual reality dalam pelatihan pengenalan bahya di sekitar. Pelatihan ini juga telah menjangkau berbagai karakter masyarakat mulai dari orang tua, anak-anak, mahasiswa, ibu rumah tangga, dan lainnya. Dengan demikian, program ini berkontribusi dalam upaya mengurangi angka kecelakaan di Surabaya dan menciptakan budaya berkendara yang lebih aman.
Redesign Automatic Flashlight Identification Signal 1.0 (AFIS1.0) On KRI with Kansei Engineering and Ethnography Methods Susyanto, Agung; Sudiarno, Adithya; Ispri B., R. Bambang
Jurnal Perikanan dan Kelautan Vol 29, No 1 (2024): February
Publisher : Faculty of Fisheries and Marine, Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jpk.29.1.32-40

Abstract

AFIS 1.0 is a helpful communication tool for sending and receiving automatically operated Morse lamp signal news. In this study, researchers developed AFIS 1.0 because there were still some shortcomings in the previous device, namely that AFIS 1.0 was still operated using a PC, could not store its power, could not be portable, and was not equipped with recorded data. This study aims to identify the attributes of AFIS 1.0, redesign the prototype AFIS 1.0 according to the attributes obtained and test the results of the prototype AFIS 2.0. The method used in this study is ethnography, where the researcher directly observes respondents in the field. Kansei engineering is used to translate respondents' psychological feelings and needs into product design parameters. The results of this study are in the form of a prototype AFIS 2.0 with the Android operating system, equipped with a rechargeable battery, can be installed permanently and portable, equipped with data recording, Morse complex and the tool can be operated automatically or manually. In testing the results of the prototype AFIS 2.0 conducted by the Head of KRI SIM-366 and the Head of KRI Nala-363, it was stated that the tool can be appropriately operated so that AFIS 2.0 can answer respondents' wishes in the field. With the development of AFIS 2.0, it is hoped that communication with soldiers on KRI will be more straightforward in sending and receiving news of Morse lamp signals
PREDICTION OF DENGUE FEVER EPIDEMIC SPREADING USING DYNAMICS TRANSMISSION VECTOR MODEL Widyaningrum, Retno; Partiwi, Srigunani; Rahman, Arief; Sudiarno, Adithya
Indonesian Journal of Tropical and Infectious Disease Vol. 5 No. 2 (2014)
Publisher : Institute of Topical Disease Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (986.036 KB) | DOI: 10.20473/ijtid.v5i2.225

Abstract

Increasing number of dengue cases in Surabaya shows that its city has high potential of dengue fever epidemic. Although some policies were designed by Surabaya Health Department, such as fogging and mosquito's nest eradication, but these efforts still out of target because of inaccurate predictions. Ineffectiveness eradication of dengue fever epidemic is caused by lack of information and knowledge on environmental conditions in Surabaya. Developing spread and prediction system to minimize dengue fever epidemic is necessary to be conducted immediately. Spread and prediction system can improve eradication and prevention accuracy. The transmission dynamics vector simulation will be used as an approach to draw a complex system of mosquito life cycle in which involve a lot of factors. Dynamics transmission model used to build model in mosquito model (oviposition rate and pre adult mosquito), infected and death cases in dengue fever. The model of mosquito and infected population can represent system. The output of this research is website of spread and prediction system of dengue fever epidemics to predict growth rate of Aedes Aegypti mosquito, infected, and death population because of dengue fever epidemics. The deviation of infected population is 0,519. The model of death cases in dengue fever is less precision with the deviation 1,229. Death cases model need improvement by adding some variables that influence to dengue fever death cases. Spread of dengue fever prediction will help the government, health department to decide the best policies in minimizing the spread of dengue fever epidemics.
Co-Authors Afiyuddin, Andi Ahmad Murtaja Dzaky Ma’arij Aini Milania Adiati Aisyah Larasati Amardhani, Athaa Faishal Aminuyati Anak Agung Bagus Dinariyana Dwi Putranta Andyna Aulia Rahma Arief Rahman Arief Rahman Arifiani, Siska Arifin, Riski Ariyanto, Renaldi Jafras Atikasari, Cintya Dyah B, Bambang Ispri B, R. Bambang Ispri Bimantara, Alvin Budi Siswanto Cahyaningratri, Amina Jasmine Chalid, Idham Cintya Dyah Atikasari Daniel Chrisdio Dwi Nugroho Dedy Dedy Devi, Priesta Mayestika Karunia Dewi Hardiningtyas Dewi, Dyah Santhi Diah Kusuma Indrawati Dyah Santhi Dewi Dzaky Ma’arij, Ahmad Murtaja Edi Priyanto Edi Priyanto Edwin Hermawan Ega Rizkiyah, Ega Feritta Rosa Earlynda Fikri, Muhammad Naufal Galih Febrianto Gustin Maulana Hani Wibieanto Henry Pariaman Hikmah, Syafaqoh Mahdiyatul Ikhwan Nur Fatah Irham A. Ghafar Ishardita Pambudi Tama Ispri B., R. Bambang Istighfarin, Rahmatul Joko Purnomo Judijanto Judijanto Kresnaldi, Fariz Dwika Kurniati, Nani Kusherawati, Ermi La’ali, Anisah Zahira Leonando Aqilamiki Wijaya M. Rizqi Zulqornain Maria Susanti Maryani, Anny Maryani, Anny Mochammad Abiyyu Rahmat Agung Muhammad Hendrawan Hidayat Nabila Ramadhani Djatmiko Nadhifa Qintharani Amira Nahdia Amalia Choironi Naibaho, Ivan Yosefwan Nuruddin Hamid Okta Putra Setio Ardianto, Okta Putra Setio Oyu Mulia Sukmana Oyu Mulia Sukmana Pamungkas, Zanwar Yoga Permatahati, Stella Aldora Devi Prambudi Bagasnanta Pratama, Maulana Yoga Putri Maharani, Nadira Putri, Malfa Liya Putu Dana Karningsih Rafsanjani, Muhammad Ratna Sari Dewi Ratna Sari Dewi Reni Wulansari Retno Widyaningrum Retno Widyaningrum, Retno Reza Aulia Akbar Rico Feryanto Riztasya Qonitah Dewi Rosya, Kamila Nur Ryan Pramanda Satya, Yudha Setiyowati, Fitri Nuraini Sheilla Della Sholah, Adam Fajrus Sri Gunani Partiwi Sri Indriyani Diartiwi Susyanto, Agung Syamsul Arifin Thohir, Musa Mardwiana Tsani, Muhammad Rizqi Widiarti, Neni Tri Wisbang Puritano Wiguna Zafira Khairunnisa