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Measuring The Impact Of Digital Advisory On Customer Portfolio: A Quasi-Experimental Approach Using Propensity Score Matching Yudha Satya; Adithya Sudiarno
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v10i8.61142

Abstract

Digital financial advisory services are increasingly recognized for their potential to promote financial inclusion and support portfolio development, especially among underserved retail customers. This study investigates the causal impact of digital advisory interventions on customer financial performance, with a focus on asset growth and financial product diversification. Employing a quasi-experimental approach using Propensity Score Matching (PSM), the research draws upon a cross-sectional dataset of 5,200 customers in Indonesia, evenly divided into treatment and control groups. Initial selection bias was assessed using Chi-square and Mann–Whitney U tests, followed by logistic regression to estimate propensity scores based on demographic, financial, and channel covariates. Nearest neighbor matching without replacement was applied, and subsequent diagnostics confirmed improved balance of covariates. The Average Treatment Effect on the Treated (ATT) indicates that digital advisory recipients experienced significant portfolio growth, with higher asset growth (IDR 11.4 million) and an increased acquisition of financial products (+0.34) compared to their matched counterparts. These findings provide robust empirical support for the role of digital advisory services in fostering financial engagement and inclusive economic growth.
The effect of safety leadership, safety culture, and safety behavior on safety performance after a company merger: a case study Atikasari, Cintya Dyah; Sudiarno, Adithya; Priyanto, Edi
Jurnal Sistem dan Manajemen Industri Vol. 6 No. 2 (2022): December
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/jsmi.v6i2.5051

Abstract

After the merger of PT Pelindo, PT Pelindo Terminal Petikemas became one of the sub-holding companies in containers. In maintaining consistency with the implementation of Occupational Health and Safety (OHS) after the merger, PT Pelindo Terminal Petikemas needs to understand the importance of safety leadership, safety culture, safety behavior, and safety perfor­mance in the OHS program's success. The study aimed to determine the effect of safety leadership on safety culture and safety performance, the effect of safety culture and safety behavior on safety performance, and safety behavior to act as a mediation between safety leadership and safety performance, and safety culture on safety performance at PT Pelindo Terminal Petikemas. The samples of 130 employees are then analyzed using Structural Equation Modeling (SEM) with SmartPLS software. The results showed that safety leadership has a significant effect on safety culture and safety performance. Safety culture and safety behavior have a significant effect on safety performance. Safety behavior can mediate between safety culture and performance, while safety behavior cannot act as a mediation between safety leadership and performance. This research implies that PT Pelindo Terminal Petikemas's management can select several strong and trustworthy employees from each terminal who merge to lead initiatives regarding company safety and communicate with the central command.
System Safety Assessment of the Warehouse Operation Using Functional Resonance Analysis Method and Resilience Analysis Grid Sudiarno, Adithya; Dzaky Ma’arij, Ahmad Murtaja
Kesmas Vol. 18, No. 4
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study applied the perspective of Safety-II using the Functional Resonance Analysis Method (FRAM) and the Resilience Analysis Grid (RAG) to analyze safety in warehouse operations from a system perspective. FRAM was used to emphasize what caused things to go right, with the findings highlighting higher performance and safety variability occurring in activities that require multiple individual or group efforts. RAG was used to assess the organization’s potentialto handle unexpected occurrences, identify the potential resilience of the warehouse in its daily activities, and evaluate the ability to maintain flow and workersafety based on four pillars of resilience. The assessment resulted in a value of 3.50 in the ability to respond, 2.84 in the ability to monitor, 3.88 in the abilityto learn, and 3.21 in the ability to anticipate. Combining FRAM and RAG enhances the depth of a new perspective of safety analysis and addresses resilience factors in daily operations.
Co-Authors Afiyuddin, Andi Ahmad Murtaja Dzaky Ma’arij Aini Milania Adiati Aisyah Larasati Amardhani, Athaa Faishal Aminuyati Anak Agung Bagus Dinariyana Dwi Putranta Andyna Aulia Rahma Arief Rahman Arief Rahman Arifiani, Siska Ariyanto, Renaldi Jafras Atikasari, Cintya Dyah B, Bambang Ispri B, R. Bambang Ispri Bimantara, Alvin Budi Siswanto Cahyaningratri, Amina Jasmine Cintya Dyah Atikasari Daniel Chrisdio Dwi Nugroho Dedy Dedy Devi, Priesta Mayestika Karunia Dewi Hardiningtyas Dewi, Dyah Santhi Diah Kusuma Indrawati Dyah Santhi Dewi Dzaky Ma’arij, Ahmad Murtaja Edi Priyanto Edi Priyanto Edwin Hermawan Ega Rizkiyah, Ega Feritta Rosa Earlynda Fikri, Muhammad Naufal Galih Febrianto Gustin Maulana Hani Wibieanto Henry Pariaman Hikmah, Syafaqoh Mahdiyatul Ikhwan Nur Fatah Irham A. Ghafar Ishardita Pambudi Tama Ispri B., R. Bambang Istighfarin, Rahmatul Joko Purnomo Judijanto Judijanto Kresnaldi, Fariz Dwika Kurniati, Nani Kusherawati, Ermi La’ali, Anisah Zahira Leonando Aqilamiki Wijaya M. Rizqi Zulqornain Maria Susanti Maryani, Anny Maryani, Anny Mochammad Abiyyu Rahmat Agung Muhammad Hendrawan Hidayat Musa Mardwiana Thohir Nabila Ramadhani Djatmiko Nadhifa Qintharani Amira Nahdia Amalia Choironi Naibaho, Ivan Yosefwan Okta Putra Setio Ardianto, Okta Putra Setio Oyu Mulia Sukmana Oyu Mulia Sukmana Permatahati, Stella Aldora Devi Prambudi Bagasnanta Pratama, Maulana Yoga Putri Maharani, Nadira Putri, Malfa Liya Putu Dana Karningsih Ratna Sari Dewi Ratna Sari Dewi Reni Wulansari Retno Widyaningrum Retno Widyaningrum, Retno Reza Aulia Akbar Rico Feryanto Riski Arifin Riztasya Qonitah Dewi Rosya, Kamila Nur Ryan Pramanda Setiyowati, Fitri Nuraini Sheilla Della Sholah, Adam Fajrus Sri Gunani Partiwi Sri Indriyani Diartiwi Susyanto, Agung Syamsul Arifin Tsani, Muhammad Rizqi Wisbang Puritano Wiguna Yudha Satya Zafira Khairunnisa Zanwar Yoga Pamungkas