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Analysis of the Effectiveness of the My Tirtanadi Application as a Community Service Solution (Case Study : PDAM TIRTANADI) Salsabila Putri; Muhammad Yafiz
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 2 (2022): April
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v3i2.514

Abstract

Service is one of the important factors that can be prioritized by the regional drinking water company (PDAM) TIRTANADI Tuasan branch to the entire community to obtain maximum satisfaction. Before or before the online application became a comparison by the community, which used to be difficult in registration and payment activities, now it can be accessed from home only via Android. The purpose of this study is to analyze how the effectiveness of the my tirtanadi application on payments made by the community. The method used in this research is descriptive qualitative in the form of interviews and observations. The results of this study are the ineffectiveness of the my tirtanadi application in the convenience of the community, because the application often has errors and lacks complete menus or options to meet customer needs.
Evaluation of the Impact of the Community Water Supply and Sanitation Program (PAMSIMAS) in Stabat Lama Village, Kec. Wampu, Kab. Langkat Ibnu Rizal Mubarok; Muhammad Yafiz
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 2 (2022): April
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v3i2.517

Abstract

The problem of clean water is one of the problems that often occurs in various regions in Indonesia. The problem of clean water that occurs is followed by a poor water sanitation system. One of the areas experiencing clean water problems is Stabat Lama Village, Kab. Langkat. To overcome these problems, the government has implemented the Community Water Supply and Sanitation Program (PAMSIMAS). The existence of the PAMSIMAS program is expected to help residents access clean water. The purpose of this study was to determine the impact that PAMSIMAS had on the village community of Stabat Lama and also what factors supported and hindered community participation in the PAMSIMAS Program. The method used in this research is descriptive qualitative. The findings of this study indicate that the existence of PAMSIMAS has had an impact on lifestyle and social interaction in the community. In addition, there are several supporting factors in community participation including the establishment of cooperation between the community and local officials and the availability and ease of information to the community regarding the management of PAMSIMAS. The inhibiting factors for community participation are the limited information on the program that was launched due to the tight regulation of program arrangements, the lack of understanding between the community and the government in managing PAMSIMAS, and the PAMSIMAS program administration system which tends to be less involved with the community in program implementation
Analysis of the Public Service Quality of the PUPR Service on the Economic Growth of the Stabat Community Egi Regi Prayoga; Muhammad Yafiz
Journal of Indonesian Management Vol. 2 No. 1 (2022): March
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v2i1.463

Abstract

Public service is something that must be paid attention to because to provide satisfaction to the community. The government must of course continue to strive to improve the quality of services so that people are satisfied with the performance and services provided. This study aims to analyze the quality of public services in the administration sector at the PUPR office in Langkat district. The type of research used is qualitative research. With data collection techniques using literature studies, observations and interviews from several people in the District of Stabat. The results of this study indicate that the quality of satisfactory public services is very significant for economic growth, especially for the stabat community.
Benefits of the Social and Environmental Responsibility Program (TJSL) PT. Jasa Raharja Tk.I Medan to the Success of MSMEs in Medan City Nurul Annisa; Muhammad Yafiz
Journal of Indonesian Management Vol. 2 No. 1 (2022): March
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v2i1.464

Abstract

In BUMN, corporate social responsibility has been regulated in the Minister of BUMN Regulation No. PER-09/MBU/07/2015 regarding PKBL. PT Jasa Raharja as a BUMN must follow the policies set by the Minister of BUMN, one of which is the creation of a PKBL Unit according to the Regulation of the Minister of BUMN No. PER-09/MBU/07/2015. This study aims to find out what the benefits of the CSR program are to the success of MSMEs. This research was conducted at PT Jasa Raharja (Persero) Representative Tk.1 Medan. The method used in this research is qualitative method . The data collection technique used is literature study and field study. Based on the results of research and discussion, it can be concluded that the Social and Environmental Responsibility Program is very beneficial for the success of MSMEs in the city of Medan. This is caused by many factors, such as the process that is passed and the requirements needed are very easy and not difficult, the amount of loans given is also considered to be sufficient to meet the needs of MSME owners. The community (especially MSMEs) really need financial assistance to expand their business so that their business is able to compete with other larger businesses, therefore the partnership program is felt to be very helpful for the community. This CSR program is also useful for improving good relations between the company and the surrounding community.
Co-Authors Ahmad Muhaisin B. Syarbaini Alfaqih Tariq Azizy Hsb Alimudin Pohan Anita Khairunnisa Aqwa Naser Daulay Asmuni Asmuni Atika Atika Atika Atika Azhari Akmal Tarigan Azizah Mudrikah Daniel R Monintja Dharma, Budi Dian Adila Putra Dwi Yanti Sahriana Egi Regi Prayoga Eka Purnama Sari ESKI ADITYA Farida Hanum Boangmanalu Feby Sahira Harahap, Muhammad Ikhsan Hasfizetty, Idzni Ibnu Rizal Mubarok Ihsan Rahmadi Wijaya Ikhwan Abidin Ilkham Habibi Indah Wahyu Prastiwi Jannah, Nurul Juliana Nasution Kamilah, K Khairunnisa Khairunnisa Khairunnisa Please Lenny Rakhmawati, Ricca Hendarti, M Fedi A Sondita M Reyza Syuhada M Ryansyah Marliyah Marwah Auliyani Masdelima Hasibuan Mawaddah Irham Melsa Siagian Muhammad Chairiansyah Lubis Muhammad Khairur Rijal Muhammad Syahbudi Mukhlis Mukhlis Nadra Khalizah Siregar Naili Nuril Aufa Manik Nur Fadhilah Ahmad Hasibuan Nurhayati Nurhayati Nurul Annisa Putri Indah Fadillah Putri widiya marpaung Nurhalimah Qisti Marhamah Nasution Rahima Kumala Rahmat Daim Harahap Rahmat Daim Harahap Rahmawati Zein Rahmi Syahriza Ratna Sari Dewi Rifky Surya Irawan Rindi Safira Rizka Anggun Fadhillah Rizkia Zahra Robi Prayoga Rosmaliza Lubis S Sugianto Salsabila Putri Sarah Zalfiana Zein Siti Mayang Sari Soemitra, Andri Soepanto Soemakaryo Sri Dewi Anggraini Sri Ramadhani Sugianto Sugianto Sugianto Sugianto Syahirah Syahirah Tambunan, Khairina Wirda Seputri Yenni Samri J YUDI SISWADI Yuni, Ika Darma Yuspita Sari Zahran Alwi ZAHRINA GHAISANY PULUNGAN Zikri Rahman Zsasa Aulia Hubara