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Kepuasan Masyarakat pada Program Kampung Sehati (Corporate Social Responsibilty PT. PLN Indonesia Power Suralaya PGU) Nugroho, Kandung Sapto; Sjafari, Agus; Syaefulloh, Syaefulloh
International Journal of Demos (IJD) Volume 5 Issue 4 (2023)
Publisher : HK-Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37950/ijd.v5i4.468

Abstract

AbstrakThis article tries to understand public organizations not only in government institutions which are presented as bureaucracies such as public services in the field of education, health from local governments or hospitals or schools, but also in their appearance as corporations. PT. PLN Indonesia Power Suralaya PGU is a clear example of a public organization in the form of state representation in corporate form. The use of survey methods in preparing the community satisfaction index will produce a detailed level of community satisfaction that is measured. This database will be used as material for preparing policies/programs that can be improvised, monitored or evaluated so that relations with external organizations will be more constructive. The overall performance of the community satisfaction index for the Sehati Village Program reached 84,066, in the Very Good category. In order to maintain and improve community empowerment performance, this study recommends establishing a technical communication forum between empowerment actors with regular meetings and discussing potential technical problems that arise. Based on these findings, this study provides recommendations for internal PT. PLN Indonesia Power Suralaya PGU takes the form of establishing a technical communication forum involving multi-stakeholder community development.Keywords:  Empowerment, Kampung Sehati, Indonesia Power. AbstrakArtikel ini mencoba memahami organisasi publik bukan hanya pada lembaga pemerintahan yang ditampilkan sebagai birokrasi seperti layanan publik bidang pendidikan, kesehatan dari pemerintah daerah atau rumah sakit atau sekolah, namun juga dalam tampilan sebagai korporasi. PT. PLN Indonesia Power Suralaya PGU merupakan contoh nyata organisasi publik dalam tampilan representasi negara dalam bentuk korporasi. Penggunaan metode survei dalam penyusunan indeks kepuasan masyarakat akan menghasilkan tingkat kepuasan masyarakat yang terukur secara detail. Basis data inilah yang akan dijadikan bahan penyusunan kebijakan/program yang sifatnya bisa improvisasi, monitoring maupun sebagai evaluasinya sehingga relasi dengan eksternal organisasi akan bisa lebih konstruktif. Kinerja secara keseluruhan indeks kepuasan masyarakat pada Program Kampung Sehati mencapai 84,066, berkategori Sangat Baik. Guna mempertahankan dan meningkatkan kinerja pemberdayaan masyarakat, maka kajian ini merekomendasikan pembentukan forum komunikasi teknis antar aktor pemberdayaan dengan pertemuan rutin dan membahas potensi masalah-masalah teknis yang muncul. Atas dasar temuan inilah kajian ini memberikan rekomendasi bagi internal PT. PLN Indonesia Power Suralaya PGU berupa pembentukan forum komunikasi teknis dengan melibatkan multi stakeholder community development.Kata kunci: Pemberdayaan, Kampung Sehati, Indonesia Power.
PENJAMINAN MUTU PERGURUAN TINGGI DI ERA DISRUPSI PENDIDIKAN TINGGI MELALUI DIGITALISASI AKREDITASI Nugroho, Kandung Sapto
Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) Vol 12, No 2 (2023)
Publisher : Universitas Tribhuwana Tungga Dewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/jisip.v12i2.2607

Abstract

This article is a conceptual study to ensure higher education quality through higher education accreditation at the level of study programs and higher education institutions while there is disruption in the field of education. The purpose of this study is to find out the urgency of quality assurance by identifying challenges to develop a quality assurance strategy. The method used in this conceptual study is a juridical study of applicable laws and regulations (positive law) in the higher education system in Indonesia combined with a systematic literature review on related references. The results of the study show that disruption in the education system will continue towards a new establishment. Digitization of accreditation services needs to be carried out due to changes in user characteristics and the challenges of the rapid development of information technology. The quality assurance strategy through accreditation can be carried out by integrating several information systems and databases, then replicating SISTER into a measurable and transparent accreditation service system, increasing digital skill competencies, and encouraging collaboration to accelerate the establishment of Independent Accreditation Institutions so that it requires strengthening at the policy, managerial, and operations to create effective, efficient, equal and equity services.Artikel ini merupakan kajian konseptual dalam upaya penjaminan mutu perguruan tinggi melalui akreditasi perguruan tinggi pada tingkat program studi dan institusi perguruan tinggi di saat bersamaan terjadi disrupsi di bidang pendidikan. Tujuan kajian ini adalah untuk mengetahui urgensi penjaminan mutu dengan mengidentifikasi tantangan untuk menyusun strategi penjaminan mutu. Metode yang digunakan dalam kajian konseptual ini adalah kajian yuridis peraturan perundang-undangan yang berlaku (hukum positif) dalam sistem pendidikan tinggi di Indonesia dengan dipadukan dengan systematic literatur review pada referensi yang terkait. Hasil kajian menunjukkan bahwa disrupsi di bidang sistem pendidikan masih akan terus berlangsung menuju kemapanan baru. Digitalisasi pelayanan akreditasi perlu untuk dilakukan karena perubahan karakteristik user dan tantangan perkembangan teknologi informasi yang sangat cepat. Strategi penjaminan mutu melalui akreditasi bisa dilakukan dengan mengintegrasikan beberapa sistem informasi dan pangkalan data, kemudian mereplikasi SISTER menjadi sistem layanan akreditasi yang terukur dan transparan, peningkatan kompetensi digital skill, dan mendorong kerjasama percepatan pendirian Lembaga Akreditasi Mandiri sehingga membutuhkan penguatan pada level kebijakan, manajerial, dan operasional untuk menciptakan layanan yang efektif, efisien, equal, dan equity.
Implementasi Kurikulum Merdeka pada SMP Negeri 1 Karangtanjung Kabupaten Pandeglang Rozikin; Nugroho, Kandung Sapto
PANDITA: Interdisciplinary Journal of Public Affairs Vol. 8 No. 2 (2025): Juli - Desember
Publisher : Fakultas Ilmu Administrasi Universitas Krisnadwipayana Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61332/ijpa.v8i2.373

Abstract

This study aims to examine the process of implementing the Merdeka Curriculum at SMP Negeri 1 Karangtanjung, to identify the challenges faced by teachers and the school in its implementation, as well as the strategies applied to overcome these challenges in order to improve the quality of learning. The research method used is qualitative with an in-depth interview approach involving various key informants, such as the principal, the vice principal in charge of curriculum, cross-subject teachers, administrative staff, the school committee, and school supervisors. The results show that the implementation of the Merdeka Curriculum is carried out collaboratively and in a structured manner with the principal playing a central role in facilitating training, coordination, and supervision. However, there are several main challenges including teacher readiness and adaptation, limited facilities and infrastructure, administrative obstacles, and a shift in school culture. Several strategies have been implemented, including enhancing teacher capacity through continuous training, improving coordination among stakeholders, simplifying administration, and strengthening an adaptive work culture. Synergistic implementation among school stakeholders is considered crucial in improving the quality of learning in accordance with the values of the Profile of Pancasila Students.