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The Impact of Transformational Leadership on Organizational Performance in the Digital Government Era Ferry Siswadhi; Gampo Haryono; Anggia Ayu Lestari; Yelnim Yelnim
MIX: JURNAL ILMIAH MANAJEMEN Vol. 15 No. 3 (2025): MIX : Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2025.v15i3.010

Abstract

Objectives : This study explores the impact of transformational leadership on organizational performance in the digital government era using a qualitative research approach. The rapid advancement of digital government has reshaped organizational structures, decision-making processes, and leadership dynamics.Methodology : Through in-depth interviews with government officials, policy analysts, and digital transformation experts, this research examines how transformational leadership traits such as vision, motivation, intellectual stimulation, and individualized consideration enhance performance, innovation, and adaptability in public institutions. This study using a qualitative research approach.Finding : Findings indicate that transformational leaders play a crucial role in fostering a culture of digital innovation, encouraging employee engagement, and driving effective change management. Leaders who exhibit proactive strategies and inspire a shared vision significantly contribute to improved public service delivery, cross-sector collaboration, and institutional resilience in navigating digital transformation challenges. Additionally, this study highlights the barriers to leadership effectiveness, including bureaucratic inertia, resistance to change, and skill gaps in digital competencies. The analysis underscores the importance of continuous leadership development programs and a supportive digital infrastructure to maximize the benefits of transformational leadership in the public sector.Conclusion : This study contributes to the discourse on public administration modernization by providing insights into leadership strategies that enhance government efficiency, agility, and citizen-centric service delivery. Future research should explore quantitative models to measure the correlation between transformational leadership and key performance indicators in digital governance.
E-Government and Public Service Performance: The Role of Good Governance among Non-Metropolitan Local Governments in Jambi, Indonesia Ferry Siswadhi; Tri Widyatuti; Ni Nyoman Sawitri; Hadita
Ilomata International Journal of Management Vol. 7 No. 3 (2026): July 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i3.2442

Abstract

This study investigates the interplay between e-government initiatives and public service performance, focusing on the implications of good governance in non-metropolitan local governments in Jambi, Indonesia. The ongoing challenge of enhancing public service performance in decentralized governance is underscored, as many local governments struggle to provide efficient and effective services. While e-government has been widely adopted as a solution, its outcomes are inconsistent across different institutional settings, prompting an exploration of governance's role in facilitating digital transformation. This research delineates good governance as a moderating variable in the e-government-public service performance nexus, contrasting with previous studies that primarily viewed governance as a direct or mediating factor. Employing a quantitative methodology with an explanatory design, this study analyzes data from cross-sectional surveys conducted among 377 civil servants in Kerinci Regency and Sungai Penuh City, utilizing Partial Least Squares Structural Equation Modeling (PLS-SEM) for analysis. Findings reveal that e-government positively influences public service performance significantly, and good governance also exerts a significant direct impact. However, the moderating effect of good governance is found to be non-significant, indicating that both governance and e-government function as independent determinants of public service performance, rather than in concert. This research challenges the prevailing notion that governance universally enhances digital transformation efficacy within the public sector, particularly in non-metropolitan contexts. It is important to interpret these findings with caution due to limitations in measurement reliability, as indicated by relatively low alpha and marginal Average Variance Extracted values for certain constructs.
The Influence of Organizational Culture and Individual Characteristics on Teacher Performance through Organizational Citizenship Behavior as an Intervening Variable Ferry Siswadhi; Anggia Ayu Lestari; Mai Yuliza; Fitrina Afrianti
Ilomata International Journal of Management Vol. 6 No. 3 (2025): July 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v6i3.1569

Abstract

This study aims to examine the effect of organizational culture and individual characteristics on teacher performance, with Organizational Citizenship Behavior serving as a mediator. The research approach utilized in the article is a causal quantitative method. The sample consisted of 87 junior high school teachers from the Bukit Kerman District in Kerinci Regency, Jambi Province, and data was gathered through a questionnaire survey. The data were then analyzed using Structural Equation Modeling (SEM) with Smart PLS 3.2.9 software. The results show that both organizational culture and individual characteristics influence teacher performance, both directly and indirectly, through the mediation of Organizational Citizenship Behavior. This research contributes valuable insights into improving teacher performance by highlighting the importance of organizational culture and individual traits.