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All Journal Jurnal Ilmiah Widya Jurnal Pariwisata Widya Cipta : Jurnal Sekretari dan Manajemen Wanastra : Jurnal Bahasa dan Sastra Perspektif : Jurnal Ekonomi dan Manajemen Universitas Bina Sarana Informatika Moneter : Jurnal Akuntansi dan Keuangan Jurnal Ilmiah Manajemen "E M O R" Journal of Economic, Bussines and Accounting (COSTING) SENTRALISASI JURNAL EDUCATION AND DEVELOPMENT Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan IKRA-ITH EKONOMIKA YUME : Journal of Management Business Innovation and Entrepreneurship Journal Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Scientia Akrab Juara : Jurnal Ilmu-ilmu Sosial Jurnal Ekonomi dan Manajemen Jurnal AbdiMas Nusa Mandiri Jurnal Kependidikan: Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran dan Pembelajaran Jurnal Ilmu Ekonomi Manajemen dan Akuntansi Jurnal Impresi Indonesia Jurnal Ilmiah Multidisiplin (JUKIM) Madani: Multidisciplinary Scientific Journal Journal of Economics and Business (JECOMBI) Jurnal Informatika Ekonomi Bisnis Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset Socius: Social Sciences Research Journal Journal of Management and Informatics Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital
Desy Tri Anggarini
Universitas Bina Sarana Jakarta
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Kinerja Karyawan yang Dipengaruhi oleh Beban Kerja dan Stres Kerja Melalui Kepuasan Kerja Sebagai Variabel Intervening pada PT Bank Central Asia Tbk KCU Kedoya Jakarta Barat Nikmah, Wasilatun; Anggarini, Desy Tri; Siregar, Otto
Ilmu Ekonomi Manajemen dan Akuntansi Vol. 4 No. 2 (2023): Jurnal Ilmu Ekonomi Manajemen dan Akuntansi
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/ileka.v4i2.1987

Abstract

Tujuan penelitian ini adalah untuk menguji bagaimana kepuasan kerja sebagai variabel intervening mempengaruhi kinerja karyawan PT Bank Central Asia Tbk KCU Kedoya Jakarta Barat dalam kaitannya dengan beban kerja dan stres kerja. Penelitian ini bertujuan untuk memahami cara-cara di mana variabel-variabel ini berinteraksi dalam lingkungan kerja dan lingkungan perbankan yang dinamis. Kuesioner digunakan untuk mengumpulkan data dengan metode penelitian kuantitatif. Populasi penelitian adalah karyawan PT Bank Central Asia Tbk KCU Kedoya Jakarta Barat, dan sampel dipilih berdasarkan standar yang telah ditentukan. Kuesioner yang dibuat menggunakan kerangka konseptual penelitian untuk mengumpulkan data. SmartPLS digunakan untuk analisis data guna menilai hipotesis penelitian dan mengukur pentingnya dan kekuatan korelasi antar variabel. Hasil dari penelitian ini bahwa Beban Kerja berpengaruh positif signifikan terhadap Kepuasan Kerja, Beban Kerja berpengaruh positif signifikan terhap Kinerja Karyawan, Kepuasan  berpengaruh terhadap Kinerja Karyawan, Stress Kerja berpengaruh  terhadap  Kepuasan Kerja,  Kepuasan Kerja berperan sebagai partial control yang berarti untuk mengetahui hubungan antar variabel terdapat hubungan langsung seperti Beban Kerja terhadap Kineja karyawan,  Kepuasan Kerja sebagai partial control dalam hubungan stress kerja terhadap Kinerja Karyawan. Pengukuran ini memberikan nilai Q2 sebesar 0.9865 atau 98,65%, yang menunjukkan bahwa nilai tersebut lebih tinggi dari nol. Sehingga membuktikan bahwa bahwa Kinerja Karyawan secara utuh dipengaruhi oleh variabel Beban Kerja, Stress Kerja dan Kepuasan Kerja sebesar 98,65% dan sisanya oleh variabel lain di luar model penelitian.
SELEKSI SAHAM DENGAN MODEL CAPITAL ASSET PRICING MODEL (CAPM) Rakhman, Ani Rakhmanita; Nugraha; Maya Sari; Desy Tri Anggarini
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 4 No. 5 (2021): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (400.392 KB) | DOI: 10.32670/fairvalue.v4i5.686

Abstract

This research was motivated by the Covid-19 pandemic, where the pandemic had amajor influence on the condition of the Indonesian capital market. Investors arevery careful in deciding investments from the possibilities they will face. Thepurpose of this research is to select efficient property and consumer good stocksduring the COVID-19 pandemic by using the Capital Asset Pricing Model. Thisstudy uses a descriptive quantitative approach. The sample used is the monthlyshares of the largest property companies in Indonesia and food and beveragecompanies in the 2016 - 2020 period. The data used in this study is secondary datataken from the Indonesia Stock Exchange and Bank Indonesia. The results of thisstudy indicate that the 8 companies studied, 1 company is in an efficient conditionand 7 companies are in an inefficient condition. Investment decisions that must betaken during a pandemic require accuracy, sufficient knowledge, experience andbusiness instincts from investors in deciding which shares to buy, to sell, and tohold.
The Effect Of Job Satisfaction Mediating Organizational Culture And Compensation On Job Loyalty In Generation Z Nikmah, Wasilatun; Anggarini, Desy Tri; Armaniah, Henny
Jurnal Scientia Vol. 13 No. 03 (2024): Education and Sosial science, June - August 2024
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/scientia.v13i03.2559

Abstract

This research aims to determine the mediating effect of job satisfaction on the influence of organizational culture and compensation on work loyalty. This research method is quantitative descriptive. This research used a sample of 97 respondents by distributing online questionnaires. This research uses a Structural Equation Modeling (SEM) approach based on Partial Least Square (PLS) using SmartPLS 3.3 software. This research is census research. The research results show that all indicators used in this research are valid and reliable. Conclusion,Organizational culture, compensation and job satisfaction influence work loyalty. Also, job satisfaction has a role in mediating the influence of compensation on work loyalty. However, it does not mediate the influence of organizational culture on work loyalty.
The Influence Of Service, Price, And Product Quality On Consumer Purchase Intention For Mixue Ice Cream & Tea Fitri, Riskilia Aida; Anggarini, Desy Tri
Journal of Economics and Business (JECOMBI) Vol. 6 No. 01 (2025): Journal of Economics and Business (JECOMBI), January 2025
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examines the influence of service, price, and product quality on consumer purchase intentions for Mixue Ice Cream and Tea. Using a quantitative approach and multiple linear regression analysis, data were collected through online questionnaires from 40 respondents in Probolinggo City. The findings reveal that price and product quality significantly influence purchase intentions, while service does not show a significant impact when analyzed individually. However, collectively, these three variables positively and significantly affect purchase intentions. These results highlight the importance of integrating competitive pricing, consistent product quality, and excellent service in marketing strategies to optimize consumer appeal and market competitiveness.
ADAPTIVE HR: BALANCING TECHNOLOGY AND HUMANITY IN WORKFORCE MANAGEMENT Adi Robith Setiana; Desy Tri Anggarini; Wasilatun Nikmah
Journal of Economic, Bussines and Accounting (COSTING) Vol. 7 No. 6 (2024): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i6.14270

Abstract

This study examines the impact of humanistic approaches in human resources and the use of technology on work force management performance at GoTo (Gojek-Tokopedia) Padang, with adaptability serving as a mediating variable. Using a quantitative research design, the study collected data from a sample of 100 employees selected through random sampling. The research employed structural equation modeling (SEM) using Smart PLS to analyze relationships among variables. Results indicate that while humanistic approaches do not directly impact workforce management performance, they positively influence adaptability, which then significantly improves workforce performance. The use of technology demonstrates both direct and indirect positive effects on workforce management performance, underscoring technology’s dual role in enhancing operational efficiency and adaptability. The findings suggest that GoTo’s human resource strategy should integrate human-centered policies and technological innovation to foster an adaptable workforce, which is crucial for achieving optimal performance outcomes in a dynamic, digital ecosystem. This research contributes to the understanding of strategic human resource practices in digital environments and highlights adaptability as a key factor linking employee-centered approaches and technological advancement to workforce success.
APPLICATION OF QRIS (QUICK RESPONSE CODE INDONESIAN) as a PAYMENT TOOL IN DIGITIZING MSMEs Anggarini, Desy Tri
Jurnal Ilmiah Manajemen Emor (Ekonomi Manajemen Orientasi Riset) Vol. 6 No. 2 (2022): Desember
Publisher : Universitas Muhammadiyah Luwuk Banggai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32529/jim.v6i2.1288

Abstract

Abstrak  Globalisasi serta  inovasi teknologi informasi dan finansial teknologi  telah membuat  sistem keuangan yang lebih  kompleks, dinamis dan terkoneksi. E-Commerce  sehingga  memudahkan  akses pasar yang luas. Metode pembayaran elektronik yang menjadi kebiasaan masyarakat saat ini  secara praktis mudah dan cepat. Dalam era Finacial Technology (Fintech) mampu memudahkan konsumen  dalam  transaksi   online di   UMKM. Berdasarkan data  dari Kementerian Koperasi dan UKM,  persentasse UMKM RI mencapai 99,9% terhadap total dari jumlah usaha, UMKM menyerap tenaga kerja 97,05%, dan memiliki kontribusi  PDB sebesar 61%. Bank Indonesia selalu  mendorong pengembangan UMKM sebagai kekuatan perekonomian Indonesia  melalui program ada juga  digitalisasi UMKM, dan UMKM yang berorientasi ekspor. UMKM beradaptasi dan  bertransformasi dalam kebangkitan bagi UMKM menjadi akselerasi  transformasi digital. Metode penelitian yang digunakan pada penelitian Penerapan  QRIS  (Quick Response Code Indonesian)  sebagai Alat Pembayaran dalam digitalisasi  UMKM  adalah penelitian deskriptif kualitatif menggunakan metode penelitian lapangan   atau field research. Penelitian ini menggunakan metode  wawancara dengan 10  pedagang lapak dan  10 konsumen   UMKM yang  menggunakan QRIS lokasi penelitian adalah di Pasar Modern BSD, menggunakan teknik  non-probability. Data  primer yang diambil secara langsung dari objek penelitian. Dengan metode  pengamatan  langsung di Pasar modern BSD, Tangerang Selatan  dengan teknik wawancara baik konsumen dan pedangan yang menggunakan QRIS juga dengan data sekunder juga  diperoleh  dengan melalui berbagai literature. Hasil dari penelitian adalah QRIS sebagai alat pembayaran digital  bagi UMKM  adalah  pembayaran yaitu  non-tunai dengan digital menggunakan  Gopay,Ovo dan lainnya.  QRIS berpotensi memperluas  penjualan UMKM, dengan QRIS terjadi peningkatan traffic penjualan  secara digital dan penurun dalm uang cash, meminimalisir  risiko pembayaran  uang palsu, transaksi tercatat secara  otomatis, building credit profile bagi bank, mempermudah dalam mendapatkan  modal kerja, pembayaran restribusi, tagihan, pembelian barang secara non-tunai secara mudah. Kata Kunci: UMKM, digitalisasi, financial technology, QRIS  Abstract - Globalization and innovations  and information technology and financial technology have made the financial system more complex, dynamic and connected. E-Commerce making it easier to access a wide market. The electronic payment method that has become a habit of today's society is practically easy and fast. In the era of Financial Technology (Fintech) it is able to facilitate consumers in online transactions at MSMEs. Based on data from the Ministry of Cooperatives and SMEs, the percentage of Indonesian MSMEs reaches 99.9% of the total number of businesses, MSMEs absorb 97.05% of workers, and have a GDP contribution of 61%. Bank Indonesia has always encouraged the development of MSMEs as the strength of the Indonesian economy through programs including the digitization of MSMEs, and export-oriented MSMEs. MSMEs adapt and transform in the rise for MSMEs to accelerate digital transformation. The research method used in the research on the application of QRIS (Quick Response Code Indonesian) as a Payment Tool in digitizing MSMEs is a qualitative descriptive study using field research methods. This study uses interviews with 10 traders and 10 UMKM consumers who use QRIS. The research location is in BSD Modern Market, using non-probability techniques. Primary data taken directly from the object of research. With the direct observation method at the BSD modern market, South Tangerang with interview techniques for both consumers and traders who use QRIS as well as secondary data also obtained through various literatures. The result of the research is that QRIS as a digital payment tool for MSMEs is non-cash digital payment using Gopay, Ovo and others. QRIS has the potential to expand MSME sales, with QRIS an increase in digital sales traffic and a decrease in cash, minimizing the risk of paying counterfeit money, automatically recording transactions, building credit profiles for banks, making it easier to get working capital, payment of retribution, bills, purchasing goods in cash easily. Keywords: MSMEs, digitalization, financial technology, QRIS. 
Pengaruh Gaya Kepemimpinan dan Lingkungan Kerja Tehadap Produktivitas Kerja Pada Kantor Kelurahan Jati Asih Sani, Syika Putri; Syarif, Mahmud; Anggarini, Desy Tri
IKRAITH-EKONOMIKA Vol. 8 No. 2 (2025): IKRAITH-EKONOMIKA Vol 8 No 2 Juli 2025
Publisher : Universitas Persada Indonesia YAI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh gaya kepemimpinan dan lingkungan kerjaterhadap produktivitas kerja pada Kantor Kelurahan Jati Asih. Metode yang digunakan dalampenelitian ini adalah metode kuantitatif dengan pendekatan asosiatif. Sampel penelitian terdiri dari35 pegawai yang diambil dengan teknik sampel jenuh. Data dikumpulkan melalui kuesioner yangmengukur variabel gaya kepemimpinan, lingkungan kerja, dan produktivitas kerja. Hasil analisismenunjukkan bahwa gaya kepemimpinan memiliki pengaruh positif dan signifikan terhadapproduktivitas kerja dengan nilai signifikansi 0,000 < 0,05 dan thitung 4,069 > ttabel 2,036. Selainitu, lingkungan kerja juga berpengaruh positif dan signifikan terhadap produktivitas kerja dengannilai signifikansi 0,010 < 0,05 dan thitung 2,754 > ttabel 2,036. Secara simultan, gaya kepemimpinandan lingkungan kerja berpengaruh positif dan signifikan terhadap produktivitas kerja dengan nilaisignifikansi 0,000 < 0,05 dan fhitung 22,371 > ftabel 3,29. Penelitian ini menyimpulkan bahwapeningkatan gaya kepemimpinan dan perbaikan lingkungan kerja dapat meningkatkan produktivitaskerja pegawai di Kantor Kelurahan Jati Asih.
Pengaruh Kepemimpinan Transformasional dan Kepuasan Kerja terhadap Kinerja ASN di BKPSDM Bekasi Intan Indra Putri; Mahmud Syarif; Desy Tri Anggarini
Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital Vol. 2 No. 3 (2025): Agustus : Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jimakebidi.v2i3.680

Abstract

This study aims to analyze the influence of job satisfaction and transformational leadership on the performance of State Civil Apparatus (ASN) employees at the Bekasi City Personnel and Human Resources Development Agency (BKPSDM). The background of this study is based on the importance of leadership and job satisfaction as key factors in improving employee performance to support optimal public services. The study used a quantitative approach with data collection through distributing questionnaires to 53 respondents. The analysis technique used was multiple linear regression to measure the extent of the influence of the independent variables (transformational leadership and job satisfaction) on the dependent variable (employee performance). The results of the analysis showed that both independent variables had a positive and significant influence on ASN performance. Transformational leadership had a coefficient of 0.415 with a significance value of 0.001, while job satisfaction showed a coefficient value of 0.372 and a significance value of 0.001. The coefficient of determination (R²) value of 0.652 indicates that 65.2% of the variation in employee performance can be explained by transformational leadership and job satisfaction. The remaining 34.8% is explained by other variables outside the model. Based on the results of the hypothesis testing, all alternative hypotheses (Ha1, Ha2, and Ha3) were accepted. This means that, both partially and simultaneously, transformational leadership and job satisfaction significantly influence employee performance. This finding reinforces the importance of an inspirational leadership style, capable of providing motivation, vision, and individual attention to subordinates, as well as the importance of creating a supportive and satisfying work environment for employees. These two aspects have proven to be effective strategies for improving ASN performance, particularly within the Bekasi City BKPSDM environment.  
Pengaruh Motivasi dan Disiplin Kerja Terhadap Kinerja Karyawan PT. Gunung Semesta Elektrika Sadeli, Melly Silviany; Syarif, Mahmud; Anggarini, Desy Tri
Madani: Jurnal Ilmiah Multidisiplin Vol 3, No 7 (2025): Agustus 2025
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.16949296

Abstract

This study aims to examine the influence of motivation and work discipline on employee performance at PT. Gunung Semesta Elektrika. The population in this research consists of 36 employees of the company. Data collection techniques involved observations and questionnaires distributed to all employees to obtain valid and reliable information from the field. The data were analyzed using multiple linear regression with the assistance of SPSS version 24.The results of this study indicate that the motivation variable does not have a significant effect on employee performance, as shown by the value of t = 1.003 < t table = 2.03452. In contrast, the work discipline variable has a positive and significant effect on employee performance, with a t value of 4.235 > t table = 2.03452. Simultaneously, motivation and work discipline have a positive and significant effect on employee performance, as shown by the F value of 77.180 > F table = 3.28. These findings suggest that the company should continue to maintain and improve employee motivation and work discipline to achieve faster and more efficient organizational progress in the future.
Omnichannel Marketing Strategies: Enhancing Customer Experience in the Digital Marketplace Susbiyantoro, Susbiyantoro; Anggarini, Shinta Rahmani, Desy Tri
YUME : Journal of Management Vol 8, No 2 (2025)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v8i2.9163

Abstract

As digital technologies transform consumer behavior, businesses increasingly adopt omnichannel marketing strategies to meet rising expectations for seamless, personalized experiences. This qualitative study investigates how omnichannel strategies enhance customer experience by analyzing in-depth interviews with customers and marketing professionals across various industries. Thematic analysis revealed four core dimensions influencing experience quality: seamless channel integration, personalization through data synergy, perceived convenience and flexibility, and trust reinforcement via channel consistency. These findings suggest that successful omnichannel strategies depend not only on technological capabilities but also on organizational alignment, data integration, and customer empowerment. The study provides theoretical contributions to experiential marketing and offers practical guidance for businesses seeking to improve engagement and loyalty in the digital marketplace. Recommendations for future research include longitudinal and mixed-method approaches to examine evolving consumer expectations and industry-specific challenges. Keywords: Omnichannel Marketing, Customer Experience, Digital Marketplace, Channel Integration, Personalization, Qualitative Research  
Co-Authors Achmad Syahlani Adi Robith Setiana Andang Prihasnowo Anggraini Anggraini Ani Rakhmanita Ani Rakhmanita Arief Fahruri Arifin, Arifin Aspari Aspari Diana Tambunan Eigis Yani Pramularso Endang Suparni endang suparni, endang Eria Prajayanti Ferdiansyah, Rama Fitri, Riskilia Aida Handoko, Melyani Hendra Kurniawan Henny Armaniah Hidayat, Danny Intan Indra Putri Kartika Mariskhana Mahmud Syarif Mahmud Syarif Maya Sari Melyani Melyani, Melyani Muhammad Hasby Muhammad Taufik Nikmah, Wasilatun Nining Suharyanti Nugraha Otto Siregar Paramitha Kusumawardhani Prihasnowo, Andang Rahmadianti, Rosi Novita Rakhman, Ani Rakhmanita Reni Widyastuti Rizkiana Karmelia Shaura S, Sariah Sadeli, Melly Silviany Sani, Syika Putri Santo Dewatmoko Susbiyantoro, Susbiyantoro Swastika, Rahayu Udayat Udayat Wasilatun Nikmah Wirdha Hardiyanti Yangcen, Ronald Rose Yudiana, Eka Mega Putri