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Journal : Journal of the Community Development in Asia

The Impacts of Covid-19 on Unilever Rudresh Pandey; Ajay Massand; Victor Teja Mulya; Liem Gai Sin; Vadlamudi Prudhvi Naresh; Faizah Binti Zamara; Daisy Mui Hung Kee; Siti Khadijah Binti Zamri; Nur Ain Syamira Binti Azmi; Noor Najihah Binti Mohd Hamdan; Aditi Aditi
Journal of the Community Development in Asia (JCDA) Vol 4, No 1 (2021): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (175.353 KB) | DOI: 10.32535/jcda.v4i1.996

Abstract

Unilever is a global consumer goods company which provides daily products such as soap and snacks. It is one of the oldest multinational companies distributing its products to more than 190 countries. During Covid-19 pandemic, the demand for products and services has greatly decreased, and Unilever has shown a great reaction towards the situation. The purpose of this study is to explore how Covid-19 affected Unilever and how Unilever improved the company welfare. The data collected from news, websites and other reviews. This study found that Unilever instant food products decreased as consumers focus on purchasing household products.
Building Trust and Quality of Customer Service Through Customer Satisfaction (Study of Gojek’s Customers in Malang City) Raga Etsenna Wattimena; Liem Gai Sin
Journal of the Community Development in Asia (JCDA) Vol 3, No 3 (2020): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (235.139 KB) | DOI: 10.32535/jcda.v3i3.892

Abstract

Transportation services are a substantial in people's lives due to its widespread in the community to facilitate their daily activities as working, traveling and others. A leading online ride-hailing company, Gojek, was founded by a Indonesian man, Nadiem Makarim in March 2014. It aims to reduce unemployment in Indonesia and provide solutions to congestion in the capital. Online application-based transportation services have been chosen by the public due to its easiness, more transparent cost calculation, and more satisfying service. Customers do not need to leave the house to order the service since they are highly possible to order it online with their smartphone devices.
The Effect of Experiential Marketing on Customer Satisfaction in Malang Customer Products Ijlal Setyoviyon; Liem Gai Sin
Journal of the Community Development in Asia (JCDA) Vol 3, No 3 (2020): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (142.759 KB) | DOI: 10.32535/jcda.v3i3.893

Abstract

Recently, people's increasing interest in business has encouraged them to try their luck in it. The more similar businesses are established, the tighter competition in, especially for similar businesses. Company leaders must not be careless and need to continue to strive to keep the company remain superior and compete with other companies. To win the competition, the company must have a competitive advantage to continue to survive. One effort is focusing on the consumers by providing the experience that is felt from these contacts. Companies must be able to influence consumers by creating products or services that win over their heart. They will have unforgettable good memories; in exchange they will come back or make repeat purchases.
Changes and Development in Marketing and Strategies - Study on ASUS Computer Inc. Rudresh Pandey; Liem Gai Sin; Shreyas Agnihotri; Utkarsh Chaudhary; Natasha Tiffany; Ahmad Usamah; Daisy Mui Hung Kee; Hafiz Zikri; Muhammad Hafizudin; Mohamad Zulfaqar
Journal of the Community Development in Asia (JCDA) Vol 4, No 1 (2021): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (276.902 KB) | DOI: 10.32535/jcda.v4i1.999

Abstract

Computers have highly evolved and a lot of companies, such ASUS, have consistently improving and innovating computers and other products. ASUS stands as the world’s 6th largest PC Vendor in 2020, mission of which is to deliver innovative and spectacular IT solutions. This research investigates how ASUS developed into a tech giant and what techniques and strategies they used to capture such great market share. The research will also contain certain additional ideas that Asus can work upon to be the no. 1 Tech giant in the world and the USP (Unique Selling Proposition) of Asus product line of and the advantages and disadvantages over competitors. Furthermore, comparison of Asus’s major rivals will give a better understanding of their decisions taken in the last 10 years.
Effective/Differentiating Marketing Strategies of McDonald’s in Malaysia And Indonesia Dilip D; Rupesh Sinha; Ooi Ler Wei; Daisy Mui Hung Kee; Oh Jia Leei; Pua Ke Shuang; Teoh Jia En; Velia Nofira Permatasari; Liem Gai Sin; Eugene Boadu; Junaid Saifi
Journal of the Community Development in Asia (JCDA) Vol 4, No 1 (2021): Journal of The Community Development in Asia (JCDA)
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (258.729 KB) | DOI: 10.32535/jcda.v4i1.995

Abstract

McDonald's has become one of the world's most known fast-food companies. The success of McDonald's in growing business makes some individuals genuinely curious as to how McDonald's developed their marketing process and strategy as marketing strategies perform crucial roles for businesses to grow eventually. This case study aims to determine the effective marketing strategies of McDonald in Malaysia compared to with those in other countries such as Indonesia and provide recommendations to deal with the situation McDonald's is faced with. This research, using comparative analysis and focusing on 4P marketing mix components, focuses on the analysis of products, prices, places, and promotions.
Co-Authors A.A. Gde Satia Utama Abigael Brilliana Christanti Abishek Singh Adinda Dessy Indriana Safitri Aditi Aditi Agus Sukoco Ahmad Ariq Rabbani Ahmad Usamah Aisha Bader Alotaibi Ajay Massand Ajay Massand Albertus Gondokusumo Alodya Agustina Elsam Andre Jesilla Jones Andre Wijaya Apurv Gupta ARDION COKRODEWO Astrelia Crisentya Linardi Bayu Setyawan Chai Yeong Jin Chan Weng Hoo Chin Kah Hui Chin Pei Wen Chong Chiew Ling Chong Li Yin Choong Shu Ching Christofer Alimwijono Christopher Suputro Ch’ng Kelvin Daisy Mui Hung Kee Daisy Mui Hung Kee Damayanti, Elok Dave Hoo Sheng David Rivaldy Hermanto Decesta Kelcya Valentine Dennis Mahendra Putra Dewi Purnamasari Salim Dilip D Dilip. D Ditarosa Taurista Eka Perdana Eugene Boadu Faizah Binti Zamara Ferry Setianto Fong Kai Ling Foung Hann Hui Fransiscus Danny Aguswahyudi Fransiskus Xaverius Viorentino Gerald Reynaldo Tandra Glenn Evorius Pattiata Go Sin Yee Goh Kai Wen Hafiz Zikri I Gede Arimbawa I.G.N.A.A. Bhakta Narayana Ijlal Setyoviyon Jed Abner Jeevendra A/L Rajendran Jelita Sparta Jeremy Kenny Jeremy Tou Jia Hao Jessica Berta Joewono Jhonathan Whiryawan Joel Chen Tai Soon Joseph Tan Soo Heng Juan Jose Zuluaga Junaid Saifi Jurisa Jonathan Koh Jhee Qing L. Sudershan Reddy Law Sin Leng Lee Chiew Ying Leni Cynthia Dewi Leonaldo Yogi Gunawan Leonardo Hanriyanto Leong Kar Chun Lew Ke Er Liew Pei Wei Liew Siaw Wee Lim Sin Chen Lim Xin Wee Lim York Ying Liow Yue Jin Majdi Anwar Quttainah Majdi Anwar Quttainah Mochammad Hilmy Tamala Putra Mohamad Fikri Bin Azhar Mohamad Zulfaqar Mohammed Shammas Muhammad Firdaus Bin Ibrahim Muhammad Hafizudin Muhammad Khairul Amali Bin Mohd Ghazali Muhammad Zulhusni Bin Ahmad Fadzeil Mustika Putri Fatimah Mu’tamaria Mu’tamaria Natasha Tiffany Neng Mei Fei Ng Pui Yan Nico Setiawan Noor Najihah Binti Mohd Hamdan Norazwa Binti Abdullah Nur Ain Syamira Binti Azmi Nur Amiera Sofea Binti Mohd Azlan Nur Azwanie Binti Mohamed Nur Shafiqah Binti Kama’Aziri Obaja Elka Kurniawan Oh Jia Leei Oh Zi Jian Ooi Ler Wei Ooi Xin Gee Ooi Yu Wei Padmalini Singh Padmalini Singh Phuan Mun Zhin Pooja Chawla Prachi Kadam Priyanka Verma Pua Ke Shuang Purvika Pawar Putri Nur Illya Balkhis Binti Ibrahim Qonitah Lutfatullaili Raga Etsenna Wattimena Rajesh Kumar Nair Reinaldo Gerald Sentosa Rudresh Pandey Rupesh Sinha Rupesh Sinha Rupesh Sinha Ryan Eleazar Sabillah Alfarisi Ristiansyah Sahil Verma Shreyas Agnihotri Shweta Pandey Sienly Yuwono Siti Khadijah Binti Zamri Siti Nur Madhiah Binti Ahmad Somya Agarwal Srishti Srishti Stevi Jimry Poluan Tammy Wong Shao Ing Tan Chi Yi Tan Hui Min Tan Pei Yu Teoh Jia En Theofilus Welyna Putra Utkarsh Chaudhary Vadlamudi Prudhvi Naresh Varsha Ganatra Varsha Ganatra Varsha Ganatra Velia Nofira Permatasari Venny Tezaryning Widyawati Victor Teja Mulya Vidush Chaudary Wenny Gilliany Wong Sin Yue Wong Yun Qi Yalla Satya Sai Venkata Sri Harsha Yap Wen Yan Yip Jia Hui