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Business Development Strategy at PT BPRS ABC Alam Sentosa; Yudha Heryawan Asnawi; Zenal Asikin
Journal Research of Social Science, Economics, and Management Vol. 5 No. 7 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i7.1318

Abstract

PT BPRS ABC has recorded strong financing growth in the MSME sector; however, this expansion has not been matched by improved credit quality, as indicated by a persistently high Non-Performing Financing (NPF) ratio. This imbalance threatens the company’s financial stability and long-term sustainability, underscoring the need for a targeted and sustainable business strategy to strengthen performance and manage risk. This research aims to formulate the right business strategy for PT BPRS ABC to improve business performance, particularly through controlling the risk of non-performing financing. The study employed a qualitative case study design. Primary data were collected through in-depth interviews with management and relevant divisions, supplemented by secondary data from financial reports and internal documents. Analytical frameworks, including RBV, VRIO, Porter’s Five Forces, IFE, EFE, IE, SWOT, and QSPM, were integrated to identify internal and external factors influencing business performance and to formulate appropriate strategic alternatives. The results of the study show that PT BPRS ABC has several internal strengths, including a commitment to strengthening financing analysis based on the 5C principle, a focus on productive financing for MSMEs, and the support of a relatively experienced remedial department. On the other hand, there remain internal weaknesses in the form of a suboptimal Early Warning System (EWS), weak post-disbursement monitoring, and inadequate quality of customer data. Externally, the main opportunities stem from government policy support for MSMEs and the use of Financial Information Service Systems (FISS), while threats include competition from digital banks and fintech, regulatory pressures, and property sector risks.
The Impact of the Basel III Framework Implementation on Banking Performance in Indonesia Andri Tri Wibowo; Noer Azam Achsani; Zenal Asikin
Jurnal Ilmiah Akuntansi Kesatuan Vol. 14 No. 1 (2026): JIAKES Edisi Februari 2026
Publisher : Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jiakes.v14i1.4805

Abstract

Banking stability is crucial to Indonesia’s financial resilience. Following the 2008 global crisis, Basel III was introduced to reinforce banks’ capital, leverage, and liquidity frameworks. This study aims to analyze the impact of the implementation of the Basel III framework on the financial performance of Indonesian banks, particularly on profitability and operational efficiency during the 2018-2024 period. This study uses secondary quantitative data obtained from the annual financial statements and published reports of publicly listed conventional commercial banks. The collected data include information related to Basel III implementation. Data processing methods used descriptive analysis and dynamic common correlated effects panel data regression analysis. The research data are sourced from financial reports officially published by each bank. The results show that the success of Basel III implementation depends not only on compliance levels but also on each bank’s ability to balance stability, efficiency, and growth. For banks, capital optimization, leverage management, and adaptive liquidity strategies are key. Regulators require proportional policy calibration and risk-based supervision. With the right approach, Basel III can be a strategic instrument for sustainably strengthening the competitiveness and resilience of the national banking system.
Analysis of Internal and External Factors in the Business Development Strategy of Moringa SMEs in East Nusa Tenggara Niken Larasati Doko; Siti Jahroh; Zenal Asikin
Dinasti International Journal of Economics, Finance & Accounting Vol. 7 No. 3 (2026): Dinasti International Journal of Economics, Finance & Accounting (July - August
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v7i3.6880

Abstract

Growing consumer preference for healthier lifestyles has created both opportunities and challenges for micro, small, and medium enterprises (MSMEs) producing natural-based products. This study examines the moringa-based MSME industry in East Nusa Tenggara (NTT), Indonesia, to identify the internal and external factors influencing business development and to formulate appropriate strategies. Data were collected through interviews and questionnaires involving MSME owners, employees, and government representatives. The findings indicate that abundant raw material availability is the industry's primary strength, whereas limited financial capital and restricted access to financing remain major constraints. Externally, the healthy lifestyle trend presents significant market opportunities, while increasing quality requirements from consumers and business partners represent key challenges. The results suggest that strengthening regional product branding and developing innovative moringa-based products are the most appropriate strategies to enhance competitiveness, maintain market position, and support the long-term sustainability of moringa-based MSMEs.
Strengthening Indonesia’s Beef Supply Chain Resilience: Strategic Business Model Development For Cattle Fattening Wibisono Chandra; R. Nunung Nuryartono; Yandra Arkeman; Zenal Asikin
Jurnal Manajemen dan Agribisnis Vol. 22 No. 3 (2025): JMA Vol. 22 No. 3, November 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jma.22.3.331

Abstract

Background: Indonesia’s beef feedlot industry plays a strategic role in national food security; however, it remains constrained by persistent feed shortages, fragmented supply chains, and inconsistent regulatory frameworks. Existing studies have examined these challenges separately but have not produced an integrated strategic business model that aligns policy, technology, markets, and multi-stakeholder collaboration to address them.Purpose: This study aims to develop a Strategic Business Model Canvas (SBMC) to improve the resilience, sustainability, and competitiveness of Indonesia’s feedlot industry by integrating policy coherence, technological adoption, market strengthening, and Quadruple Helix collaboration.Design/methodology/approach: A qualitative, field-based design was employed using expert interviews, open-ended questionnaires, field observations, and policy document analysis. Data were collected from 20 key stakeholders representing government, industry, academia, and farmer groups across East Java. Open and axial coding were used to identify systemic bottlenecks, which were then mapped into the SBMC framework and validated through methodological triangulation.Findings/Result: Four structural constraints were identified—feed availability gaps, supply chain inefficiencies, regulatory fragmentation, and weak stakeholder coordination. The proposed SBMC introduces strategic levers including local feed innovation, digital traceability, improved breeder–feedlot integration, and cross-sector partnerships. These mechanisms enhance value creation, reduce import dependency, and strengthen system resilience in line with ESG-oriented agribusiness transformation.Conclusion: The SBMC developed in this study provides a theory-informed and stakeholder-validated framework that bridges policy design and operational realities in Indonesia’s feedlot sector. It offers a practical roadmap for achieving a more inclusive, resilient, and sustainable beef supply chain.Originality/value (State of the art): This study is the first to develop an empirically grounded SBMC for the Indonesian feedlot industry by integrating the Quadruple Helix model with strategic dimensions of policy, market, technology, and governance. It provides a comprehensive transformation framework with clear operational implications for achieving national food sovereignty. Keywords: food sovereignty, inclusive agribusiness, Indonesia beef cattle industry, strategic Business Model Canvas (SBMC), quadruple helix collaboration
Operational Risk Management in Coffee Shop Business: an ISO 31000 Approach From Indonesia Muhammad Zikri Akbar; Zenal Asikin; Raden Isma Anggraini
Indonesian Journal of Accounting, Risk and Governance Vol. 1 No. 1 (2026): IJAR Vol. 1 No. 1, April 2026
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/ijar.1.1.18

Abstract

Background: The rapid growth of the coffee shop industry in Indonesia has intensified competition and increased operational complexity for small and medium-sized enterprises in the food and beverage sector. Coffee shops rely heavily on daily operational processes involving human resources, equipment, supply chains, and service interactions. These operational dependencies create various risks that may disrupt business continuity if not managed systematically. Despite the growing number of coffee shop businesses, many small enterprises still lack structured operational risk management practices.Purpose: This study aims to analyze operational risk management in a coffee shop business by identifying operational risks, assessing their severity, and formulating appropriate risk mitigation strategies using the ISO 31000:2018 risk management framework.Design/methodology/approach: This research employs a qualitative descriptive approach using a case study of Kanca Coffee, a coffee shop located in Bogor, Indonesia. Data were collected through in-depth interviews, direct observation, and questionnaire surveys involving six internal respondents selected through purposive sampling. The analysis follows the ISO 31000 risk management process consisting of risk identification, risk assessment, and risk treatment. Risk assessment was conducted using the probability–impact method proposed by Godfrey, while risk treatment strategies were formulated based on the framework developed by Flanagan and Norman.Findings/Result: The results identified fifteen operational risks categorized into four main areas: internal process risks, human resource risks, system and technology risks, and external event risks. Risk assessment indicates that three risks fall into the low-risk category, six risks are categorized as medium risk, four risks as high risk, and two risks as extreme risk. The most critical risks include espresso machine malfunction, employee turnover, and raw material supply disruption. Risk treatment strategies proposed in this study include preventive equipment maintenance, employee training and retention programs, improved inventory management procedures, and the development of alternative supplier partnerships.Conclusion: The study demonstrates that the implementation of structured operational risk management can significantly improve operational resilience and service quality in coffee shop businesses. The application of the ISO 31000 framework provides a systematic approach for identifying operational vulnerabilities and developing effective mitigation strategies in small service enterprises.Originality/value (State of the art): This research contributes to the limited literature on operational risk management in the coffee shop industry by integrating ISO 31000 risk management principles with practical operational analysis in a small food and beverage enterprise. The findings provide managerial insights that may assist coffee shop managers in improving operational efficiency and long-term business sustainability. Keywords:operational risk management, coffee shop, ISO 31000, risk assessment, food and beverage SMEs
Determinants of Digital Banking Adoption Among Generation Z: The Role of Social Media and Influencers in Jakarta Ameera Danish Arista; Zenal Asikin; Anggi Mayang Sari
Indonesian Journal of Fintech, Banking and Financial Services Vol. 1 No. 1 (2026): IJF, Vol. 1 No. 1, April 2026
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/ijf.1.1.11

Abstract

Background: The rapid growth of digital banking in Indonesia is driven by increasing internet penetration and the widespread adoption of digital platforms, particularly among Generation Z. As digital natives, Generation Z relies heavily on social media and digital information sources, which play a crucial role in shaping their financial decision-making and adoption of digital banking services.Purpose: This study aims to analyze the role of social media and influencers in influencing Generation Z’s intention to use digital banking services, specifically SeaBank, in DKI Jakarta.Design/methodology/approach: A quantitative approach is employed using survey data collected from 100 Generation Z respondents. The data are analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) to examine the relationships between social media, influencers, and intention to use digital banking.Findings/Result: The results indicate that social media has a positive and significant effect on intention to use digital banking, while influencers show a positive but statistically insignificant effect. These findings suggest that platform-based information exposure plays a more dominant role than individual endorsements in shaping behavioral intention.Conclusion: Digital banking adoption among Generation Z is primarily driven by the relevance, accessibility, and usefulness of information delivered through social media platforms rather than by influencer credibility alone. This reflects a shift toward platform-driven engagement in financial decision-making.Originality/value (State of the art): This study contributes to the literature by integrating social media and influencer variables within the Information Adoption Model (IAM) in the context of digital banking. It highlights the evolving role of digital information sources in financial behavior, particularly among Generation Z, and provides new insights into the relative effectiveness of platform-based versus influencer-based communication. Keywords:behavioral finance, digital banking adoption, Generation Z, intention to use, information adoption model
SELECTING PRIORITY STRATEGY IN A TRADING FOR COOKING OIL IN INDONESIA USING ANALYTICAL HIERARCHY PROCESS Yudhiawan Wibisono; Mohammad Syamsul Maarif; Budi Yulianto; Zenal Asikin
International Journal of Business Studies Vol. 10 No. 2 (2026): International Journal of Business Studies
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/ijbs.v10i2.426

Abstract

Indonesia continues to face recurring challenges in ensuring the availability and affordability of cooking oil, one of its most essential household commodities. Fluctuating prices, supply chain inefficiencies, weak distribution monitoring, and limited stakeholder coordination often lead to market instability and public discontent. Existing mechanisms have not fully addressed issues of equity, transparency, and resilience, risking national food security, environmental sustainability, and socio-economic justice. The Analytical Hierarchy Process (AHP) is widely recognized as a decision-support tool, yet it has faced criticism due to the inconsistency of its pairwise comparison scale and its inability to fully capture uncertainty and complexity. To address this issue in the context of cooking oil trade, a questionnaire was administered to 12 experts with substantial knowledge of Indonesia’s cooking oil sector. To strengthen the effectiveness and resilience of Indonesia’s cooking oil trading system, a strategic assessment using AHP compared four alternatives. The combined approach of targeted subsidies and digitalized distribution emerged as the most promising, offering a data-driven solution to ensure fair and efficient allocation. This strategy integrates economic equity with operational efficiency, requiring a shift toward digital infrastructure, multi-sectoral collaboration, and proactive, real-time decision-making.
Organizational Transformation in Hybrid Contexts: Integrating Ambidexterity and Dynamic Capabilities – A Systematic Literature Review Kurniana Kurniana; Bambang Juanda; Anny Ratnawati; Zenal Asikin
Greenation International Journal of Economics and Accounting Vol. 4 No. 3 (2026): Greenation International Journal of Economics and Accounting (July - August 202
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijea.v4i3.1155

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This study aims to examine and integrate the perspectives of ambidexterity and dynamic capabilities in explaining organizational transformation, particularly within hybrid organizational contexts. Although both perspectives have been widely applied in strategic management literature, prior studies tend to treat them separately, resulting in a limited understanding of the mechanisms underlying organizational transformation. This study employs a systematic literature review approach following the PRISMA protocol. Data were collected from Scopus and Web of Science databases, focusing on peer-reviewed journal articles published between 2010 and 2025. The selection process involved identification, screening, eligibility assessment, and inclusion stages to ensure the quality and relevance of the selected studies. The findings indicate that ambidexterity plays a critical role in balancing exploration and exploitation, while dynamic capabilities function as key mechanisms through sensing, seizing, and transforming processes. The integration of these perspectives provides a more comprehensive framework for understanding how organizations achieve sustained transformation, particularly in managing the complexity of institutional logics within hybrid contexts. This study contributes to the literature by developing an integrated conceptual framework linking ambidexterity and dynamic capabilities in organizational transformation. It also identifies key research gaps and proposes a future research agenda, particularly in the context of hybrid organizations and dynamic institutional environments.
Influential Factors of Sustainability in Indonesia Wealth Tech Sector Priscilla Maulina Juliani Siregar; Noer Azam Achsani; Zenal Asikin; Dikky Indrawan
Aptisi Transactions On Technopreneurship (ATT) Vol 8 No 3 (2026): November
Publisher : Pandawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/att.v8i3.712

Abstract

This study investigates the key factors influencing the competitiveness of wealth tech firms in Indonesia, a sector that remains underdeveloped compared to global counterparts such as Toss, SoFi, Ping An. While global players leverage integrated platforms and internal data capabilities to drive user loyalty and value creation, Indonesian wealth tech companies primarily function as digital distribution channels. Using a combined approach of Porter’s Diamond Model, Value Rarity Inimitability Organization (VRIO) analysis, and Structural Equation Modeling Partial Least Squares (SEM PLS), this research analyzes data from 317 financial industry respondents. Results reveal that only two internal resources existing customer base and corporate branding offer sustainable competitive advantages. External factors such as government regulation, supporting industries, and firm strategy also significantly shape competitiveness, though internal innovation, data integration, and personalized user engagement remain limited. The findings highlight the need for Indonesian wealth tech firms to invest in organizational readiness, ecosystem collaboration, and regulatory engagement to transition from support platforms to fully autonomous digital financial ecosystems. This study offers theoretical and practical implications for enhancing strategic positioning within Indonesia’s digital finance sector.
Developing an Integrated Historical and Predictive Customer Profitability Model for Customer Acquisition in the Banking Industry Rudianto Suryo Binantoro; Syamsul Ma’arif; Linda Karlina Sari; Zenal Asikin
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 8 No. 3 (2026): INKUBIS Jurnal Ekonomi Dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v8i3.409

Abstract

Background: Banking customer acquisition is often assessed using volume-based indicators, which may encourage growth without adequately considering customer profitability. Although Customer Profitability Analysis (CPA) provides a more comprehensive basis for evaluating customer economic value, its application in banking remains fragmented and predominantly historical, limiting its use in acquisition decision-making. Objective: This study aims to develop an integrated historical and predictive Customer Profitability Analysis model to support value-based customer acquisition decisions in the banking sector. Methods: A qualitative approach was employed using Soft Systems Methodology (SSM) and a comparative case study of two national commercial banks. Data were collected through document analysis and stakeholder insights, focusing on three critical acquisition stages: prospect identification and qualification, needs analysis and solution design, and proposal presentation and negotiation. Results: The findings indicate that CPA implementation remains partial and is constrained by the absence of standardized profitability frameworks, limited predictive capabilities, fragmented data integration, and silo-based decision-making. These limitations result in suboptimal customer acquisition and package-deal decisions. The study therefore develops an integrated conceptual model combining historical and predictive CPA, supported by real-time profitability simulation and cross-functional integration. Conclusion: Integrating historical and predictive CPA into the customer acquisition process can strengthen data-driven, value-oriented decision-making. The proposed model contributes a corporate-level CPA framework, a profitability-based approach for evaluating package deals, and a customer profitability mapping mechanism for acquisition prioritization, supporting more sustainable growth and improved customer portfolio quality.