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STRATEGI DINAS PENANAMAN MODAL PELAYANAN TERPADU SATU PINTU DALAM MEMPERTAHANKAN PREDIKAT PELAYANAN PRIMA Abdjul, Moh. Agung Saputra; Mendo, Andi Yusniar; B. Biki, Syamsul
JAMBURA: Jurnal Ilmiah Manajemen dan Bisnis Vol 8, No 3 (2026): JIMB - VOLUME 8 NOMOR 3 JANUARI 2026
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jimb.v8i3.36542

Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana Dinas Penanaman Modal Pelayanan Terpadu Satu Pintu (DPM-PSTP) Provinsi Gorontalo dalam memperoleh Predikat Pelayanan Prima dan untuk mengetahui perspektif pengguna jasa tentang kelebihan dan kekurangan strategi pelayanan Dinas Penanaman Modal Pelayanan Terpadu Satu Pintu (DPM-PTSP) Provinsi Gorontalo serta cara meningkatkannya. Penelitian ini menggunakan peneliti jenis penelitian deskriptif dengan pendekatan kualitatif. Metode pengumpulan data dilakukan dengan metode observasi,wawancara dan dokumentasi. Responden dalam penelitian ini yaitu Kepala Bidang Pelayanan Pengaduan, Informasi dan Pelaporan, PLT Program dan Perencanaan, PLT Perencanaan Ahli Muda dan Kasubbagian Umum, Kepegawaian dan Aset DPM PTSP Provinsi Gorontalo. Hasil penelitian menunjukkan bahwa strategi DPM-PTSP Provinsi Gorontalo dalam mempertahankan predikat pelayanan prima dilakukan dengan memenuhi seluruh aspek, indikator, instrumen, dan bobot indeks penilaian sesuai Peraturan Menteri PAN-RB Nomor 17 Tahun 2017. Keberhasilan ini didukung oleh penerapan sistem monitoring dan evaluasi secara berkala, sehingga mampu mengatasi keterbatasan sumber daya manusia. Dampaknya, DPM-PTSP Provinsi Gorontalo berhasil memperoleh penghargaan Pelayanan Prima Grade A yang berdampak positif terhadap peningkatan standar pelayanan, kejelasan informasi, profesionalitas SDM, serta penyediaan sarana dan prasarana. Peningkatan kualitas ini juga memberikan kepuasan langsung bagi masyarakat sebagai pengguna layanan.
PELATIHAN, KOMPETENSI, DAN KINERJA PEGAWAI DINAS PENDIDIKAN KOTA GORONTALO Katili, Moh. Alwi; Machmud, Rizan; Mendo, Andi Yusniar
JAMBURA: Jurnal Ilmiah Manajemen dan Bisnis Vol 8, No 3 (2026): JIMB - VOLUME 8 NOMOR 3 JANUARI 2026
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jimb.v8i3.36543

Abstract

Penelitian ini bertujuan mengetahui seberapa besar pengaruh pelatihan dan pengembangan kompetensi terhadap kinerja pegawai ASN pada Dinas Pendidikan Kota Gorontalo. Teknik pengambilan sampel yang diambil dalam penelitian ini menggunakan non probability sampling, yaitu sampel jenuh. Teknik pengumpulan data dalam penelitian ini menggunakan kuesioner dengan populasi pegawai ASN yang terdapat pada Dinas Pendidikan Kota Gorontalo. Alat uji analisis yang digunakan dalam menguji penelitian ini yaitu regresi linier berganda. Metode analisis data menggunakan aplikasi SPSS 23. Berdasarkan penelitian hasil uji analisis regresi berganda menunjukan bahwa hasil uji baik parsial maupun simultan (bersama sama) variabel pelatihan dan pengembangan kompetensi berpengaruh positif signifikan terhadap kinerja pegawai. Dalam menjelaskan variabel kinerja pegawai pelanggan sebesar 90% sedangkan sisanya 10% dipengaruhi oleh variabel lain yang tidak diteliti dan jelaskan dalam penelitian ini.
ECONOMIC POTENTIAL BY MSMES AT COASTAL AREA: EVIDENCE OF BONE BALANGO REGENCY IN INDONESIA Andi Yusniar Mendo; Idris Yanto Niode; Rahmawati Hasim; Vivin R. Daud
Dinasti International Journal of Education Management And Social Science Vol. 3 No. 1 (2021): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v3i1.1013

Abstract

The main aim of this research is to implement an application of the management models; micro, small, and medium-sized enterprises based on economic potential. The research applies a qualitative descriptive approach and the Analytic Hierarchy Process (AHP). This research has taken place at Bone Bolango Regency, Sulawesi, Indonesia. The result of the study shows that variable human resources and production operation are effective other three variables’ marketing, financial management, and institution are shows not that effective yet through the management model. This research finding shows that these fish farming enterprises have several challenges but through ability mind set increasing networking (AMIN) strategy, which is an effort in increasing the capacity and the ability of the businessmen in managing the productions, operational, administration management, financial and digital modernizations, and marketing network that will factually implicate in increasing the Micro, Small, and Medium-Sized Enterprises’ performance.
PENGARUH KOMPENSASI DAN MOTIVASI KERJA TERHADAP TURNOVER INTENTION PADA KARYAWAN DI RUMAH HIJAB UMMU HAFIDZ KOTA GORONTALO Usman, Sitti Nurfatimah; Podungge, Robiyati; Mendo, Andi Yusniar
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 15 No. 1 (2026)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v15i1.3547

Abstract

Introduction: This study aims to analyze the effects of compensation and work motivation on turnover intention among employees at Rumah Hijab Ummu Hafidz in Gorontalo City. Compensation in this study includes direct compensation, such as salaries and incentives, and indirect compensation, such as allowances and work facilities. Methods:  This study involved 50 respondents among employees at Rumah Hijab Ummu Hafidz, Gorontalo City. The research method is quantitative, using data collection techniques through questionnaires. The sample in this study comprises all active employees at Rumah Hijab Ummu Hafidz, using a census method. The data analysis tools used include classic assumption tests, multiple linear regression, t-tests, F-tests, and the coefficient of determination (R²), using SPSS 27.Results: The research shows that, in part, the variables of compensation and work motivation have a positive and significant effect on turnover intention. Simultaneously, both have a considerable effect, accounting for 93.7% of turnover intention, while 6.3% is influenced by factors outside this research model, such as work environment conditions, psychological pressure, or family factors. Thus, improving fair compensation and creating good work motivation can reduce employees' intention to leave their jobs. Keywords: Compensation, Turnover Intention, Work Motivation
The Role of Training Needs Assessment and Off-the-Job Training Methods on the Performance of Employees at the Investment and One-Stop Integrated Services Office of Gorontalo Province Suronoto, Mohammad Dimas; Mendo, Andi Yusniar; Biki, Syamsul B.
Jurnal Manajemen Bisnis Vol. 13 No. 1 (2026): March
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v13i1.1171

Abstract

Optimal employee performance is crucial for the effectiveness of public service organizations; however, empirical evidence regarding specific influencing factors such as training needs assessment and off-the-job training methods remains limited in the Indonesian context. This quantitative study addresses this gap by examining the impact of both variables on the performance of 46 Civil Servants, using questionnaires and multiple linear regression analysis. The results show that both training needs assessment (t-value=3.458) and off-the-job training (t-value=2.024) have a significant positive effect on performance, both partially and simultaneously (F-value=11.958), with the regression model Y = 21.212 + 0.313X₁ + 0.155X₂ explaining 26.6% of the variance in performance. These findings contribute practical empirical evidence that strategic investment in both training aspects can be an effective measure to enhance human resource performance in public organizations, while also highlighting the need to explore other factors for more comprehensive interventions.
Generation Z Job Preferences in the MSME Sector: An Analysis of Herzberg's Hygiene-Motivator Factors with Compensation as a Mediating Variable in Gorontalo Province Biki, Syamsul B.; Mendo, Andi Yusniar; Pilomonu, Mentari Rizki Sawitri; Suronoto, Mohammad Dimas
IJIP : Indonesian Journal of Islamic Psychology Vol. 8 No. 1 (2026)
Publisher : Da'wa Faculty of Islamic State University Salatiga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18326/ijip.v8i1.6536

Abstract

This study aims to analyze the factors influencing young job seekers' preferences in the MSME sector of Gorontalo Province, specifically examining the role of work environment, work flexibility, and compensation. A quantitative approach with a descriptive-correlational design was employed, involving 189 Generation Z respondents aged 18-28 years who reside in Gorontalo Province and have intentions or are currently seeking employment in the MSME sector. Data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results reveal that work environment and compensation significantly influence job seeker preferences, while work flexibility does not have a direct significant effect. However, work flexibility influences job preferences indirectly through compensation as a mediating variable. Of the seven hypotheses tested, six were accepted, and one was rejected. The study concludes that compensation and work environment are primary factors attracting Gen Z to the MSME sector, whereas flexibility offerings require adequate compensation to be effective. These findings reinforce Herzberg's Two-Factor Theory and provide practical implications for MSME stakeholders in developing strategies to attract young talent.
Co-Authors Abas, Chandra Abd Rahman Pakaya Abd Rahman Pakaya Abd Rahman Pakaya Abd. Rahman Pakaya Abdjul, Moh. Agung Saputra Abdullah, Femilia Abdurrahman, Nur Sellawati Agus Hakri Bokingo Ahmad, Andi Ahmad, Sri Siska Wati M. Akbar Akbar Ali, Delia Deswanty Andi Juanna Anjelina Yuli Ratnasari Arif Ramadhan Humulungo Asi, Lisda L Asi, Lisda S. Asnawi, Melan Angriani Ayu Anggita Putri B. Biki, Syamsul Bau, Hadidja Bhella Pratiwi Laiko Biki, Syamsul B Biki, Syamsul B. Boby Rantow Payu Chandra Priya Gunawan Abas Endi Rahman Exzalin Hilala Given Ray T. Yahya Hais Dama Hapsawati Taan Hasim, Rahmawati Heldy Vanni Alam Herlina Rasjid Herwin Mopangga Ibura, Sri Devi Idris Yanto Niode Indri Maruf Irawati Abdul Irawaty Abdul Irfan Bandu Irwan Yantu Iyit Haris Moha Jullia Jumein Asuna Kadir, Adwiyah Katili, Moh. Alwi Kuuna, Sri Yulana Latif, Putri Ariyanti Limbotu, Sri Widyawaty M. Lisda L. Asi Lisda L. Asi Mahabi, Maimun Mahajani, Meldi Kasim Marlinda Anwar mattoasi mattoasi Mattoasi, Mattoasi Mendo, Ramlan Amir Isa, Andi Yusniar Mentari Rizki Sawitri Pilomonu Moh. Rifky P. Kadullah Mohamad Agus Salim Monoarfa Mohammad Dimas Suronoto Mooduto, Sri Agustiranda N. Muchtar Ahmad Muhammad Celvin Ibrahim Mulyadi, Dwiandra Venayla Putri Mustaki, Taufik Nadila Septiani Putri Niswatin Nur Ain S. Usman Nurul Rahmatia Adju Putri, Ayu Anggita R. Daud, Vivin Rahmawati Hasim Rahmawaty Hasim Rahmayanti R Buyongi Regian Sofyananda Alim Rezkiawan Tantawi Rizan Machmud Robiyati Podungge Rulli Febriana Harun Saputra, Dimas Eko Saskia Ramadanti Tubagus Selvi Selvi Senen, Dwi Mutiara Srie Isnawaty Pakaya Suaib, Eka Putri Suronoto, Mohammad Dimas Syamsul B Biki Syamsul B. Biki Syamsul B. Biki Thantri Bakari Tolinggi, Tiwi Saputri Tri Handayani Amaliah Usman Usman, Ariesandy Rianto Usman, Sitti Nurfatimah Vivin R. Daud Wahyuni Bahua Yanti Aneta Yasin, Arif Afriyanto Yusuf, Putri Anggraini Zufraya Yusuf Zulfia K. Abdussamad