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Dian Indiyati
Universitas Telkom
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Influence of organizational commitment and employee engagement on employee readiness to change during PT. ABC Restiani, Tunas; Indiyati, Dian
Journal of Multidisciplinary Academic and Practice Studies Vol. 2 No. 2 (2024): May
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomaps.v2i2.2149

Abstract

Purpose: This study aimed to determine how organizational commitment, employee engagement, and readiness change during physical therapy (PT). ABC, and the extent to which organizational commitment and employee engagement influence readiness among PT. ABC partially or simultaneously. Method: This study used a quantitative research method with a causal relationship using a descriptive and verification approach. The study population comprised 452 individuals with PT. ABC. The sampling technique used a simple random sampling method, with the number of samples determined using the Solvin formula, which resulted in 212 respondents. The data collection technique consisted of 49 questions regarding the variables under study. Data analysis was performed using PLS structural equation modeling (SEM). Results: The results show that Employee Engagement has a significant effect on Organizational Commitment and Readiness to Change. The implication of the results of this research is that organizational leaders should maximize Organizational Commitment or Employee Engagement to influence the readiness of individuals in the organization to change direction for better outcomes. Conclusions: This study concludes that enhancing employee engagement and strengthening organizational commitment are essential strategies for increasing readiness for change. Employees with strong emotional bonds and active involvement are more likely to positively embrace transformation. Limitations: This study was limited to PT. ABC focuses only on permanent employees within one organizational context, which restricts the generalizability of the findings. Contribution: This study contributes to organizational behavior research by providing empirical evidence of the role of commitment and engagement in shaping change readiness. Practically, it offers insights for managers to foster engagement and loyalty as mechanisms to ensure a smoother organizational transformation.
Pengaruh Knowledge Sharing Terhadap Kinerja Karyawan Kantor Badan Pelaksana Kegiatan Yayasan Pendidikan Telkom Izzah, Wafa Nur; Indiyati, Dian; Ayuningtias, Hani Gita
eProceedings of Management Vol. 10 No. 2 (2023): April 2023
Publisher : eProceedings of Management

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Abstract

Kinerja karyawan memiliki andil penting bagi sebuah organisasi, sebab kinerja dari setiap karyawan memberikansumbangsih terhadap pencapaian kinerja dari setiap fungsi organisasi. Banyak faktor yang dapat berpengaruh terhadapkualitas kinerja karyawan, salah satunya adalah knowledge sharing. Sejumlah penelitian terdahulu menunjukkanbahwa knowledge sharing memiliki pengaruh terhadap kinerja karyawan. Tujuan dari penelitian ini adalah untukmengetahui bagaimana kondisi knowledge donating dan knowledge collecting sebagai dimensi knowledge sharing,kondisi kinerja karyawan, juga pengaruh knowledge donating dan knowledge collecting terhadap kinerja karyawansecara parsial dan simultan. Pengumpulan data dilakukan pada seluruh karyawan Kantor BPK YPT sejumlah 85 orang.Teknik analisis yang digunakan yakni analisis deskriptif, dan analisis regresi linier bergandamenggunakan softwareIBM SPSS Statistic 26. Hasil deskriptif pada penelitian menunjukkan bahwa knowledge donating ada pada kategoribaik, knowledge collecting ada pada kategori sangat baik, dan kinerja karyawan ada pada kategori di atas target.Selanjutnya hasil penelitian ini menunjukkan knowledge donating dan knowledge collecting berpengaruh secaraparsial dan simultan terhadap kinerja karyawan.Kata Kunci-knowledge sharing, knowledge donating, knowledge collecting, kinerja karyawan
Pengaruh Kompensasi Dan Motivasi Kerja Terhadap Kinerja Karyawan Pada UMKM Di Yogyakarta Arissa, Angela Adelia; Indiyati, Dian
eProceedings of Management Vol. 10 No. 2 (2023): April 2023
Publisher : eProceedings of Management

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Abstract

Dalam perkembangan suatu usaha tidak luput dapat dinilai dari kinerja karyawannya.. Berdasarkan hasil wawancara,ditemukan fenomena yang terjadi di UMKM Yogyakarta berupa pemberian gaji yang belum sesuai dengan UMRserta. Selain itu kehadiran karyawan juga belum tercatat dengan baik. Tujuan penelitian ini untuk mengetahuipelaksanaan kompensasi, motivasi dan kinerja pada UMKM di Yogyakarta, serta pengaruh kompensasi dan motivasiterhadap kinerja karyawan pada UMKM di Yogyakarta baik secara parsial, maupun simultan. Penelitian inimenggunakan metode kuantitatif. Teknik pengumpulan data menggunakan kuisioner yang disebarkan kepadakaryawan UMKM di Yogyakarta. Sampel yang didapatkan dalam penelitian ini yaitu sebanyak 131 UMKM.Berdasarkan waktu pelaksanaan, peneliti menggunakan metode cross section dan teknik analisis data yang digunakanadalah analisis deskriptif dan analisis jalur atau path analysis dengan bantuan software IBM SPSS versi 24. Hasil daripenelitian ini menunjukkan besarnya pengaruh kompensasi dan motivasi terhadap kinerja karyawan secara simultanadalah sebesar 26,9% dan sebesar 73,1% dipengaruhi oleh faktor lainnya. Pengaruh kompensasi dan motivasi kerjasecara tidak langsung terhadap kinerja karyawan sebesar 7,18% pengaruh langsung kompensasi sebesar 4,62%sehingga total pengaruh kompensasi sebesar 11,8% sedangkan pengaruh langsung motivasi kerja sebesar 11,15sehingga total pengaruh motivasi kerja sebesar 11,33%. Sehingga motivasi kerja mempunyai pengaruh lebih dominanterhadap kinerja karyawan.Kata Kunci-kompensasi, motivasi kerja, kinerja karyawan
Peran Human Resource Information System (HRIS) Terhadap Kinerja Karyawan Pada Pt. Kereta Api Indonesia (Persero) Daop Vi Yogyakarta Wibowo, Bima Argo; Indiyati, Dian
eProceedings of Management Vol. 10 No. 2 (2023): April 2023
Publisher : eProceedings of Management

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Abstract

Semenjak memasuki Era Industri 4.0, banyak perusahaan di seluruh dunia yang menggunakan teknologi siberdalam aktivitas sehari-hari dan tujuannya adalah untuk meningkatkan efisiensi dan efektivitas. Human ResourcesInformation System (HRIS) merupakan bagian dari kolaborasi antara teknologi informasi dan manajemen sumberdaya manusia. Penelitian ini berujuan untuk mengetahui kinerja karyawan, mengetahui pelaksanaan HRIS di PT.Kereta Api Indonesia (Persero) Daop VI Yogyakarta, dan mengetahui pengaruh HRIS terhadap kinerja. Jenispenelitian yang digunakan adalah kuantitatif untuk mengukur pengaruh hubungan kausal terhadap variabelvariabelyang dibentuk dengan menyebar kuesioner dengan menggunakan skala Likert. Teknik pengambilansampel dalam penelitian ini menggunakan probability sampling dengan menggunakan teknik sampling area(cluster) sebanyak 332 karyawan PT. Kereta Api Indonesia (Persero) yang bekerja di DAOP VI Yogyakarta. Hasilpengujian hipotesis menunjukkan bahwa HRIS berpengaruh signifikan positif terhadap kinerja karyawan PT.Kereta Api Indonesia (Persero) yang bekerja di DAOP VI Yogyakarta. Hasil dari koefisien determinasi, pengaruhHRIS terhadap kinerja karyawan sebesar 0,816 atau 81,6%. Besaran nilai tersebut termasuk kuat. Hasil penelitianini diharapkan mampu menjadi bahan acuan bagi perusahaan dalam mengelola tingkat efektifitas HRIS dankinerja karyawan.Kata Kunci-HRIS, kinerja karyawan
Effect Of Work Stress During Pandemic Covid-19 On Employee Performance At Fuel Terminal Tasikmalaya Pratiwi, Tiara Maulidani; Indiyati, Dian
eProceedings of Management Vol. 10 No. 3 (2023): Juni 2023
Publisher : eProceedings of Management

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Abstract

The COVID-19 pandemic has had a terrible influence on Indonesia especially on human resource that termination ofemployment (LAYSOFF). PT PERTAMINA is an oil and gas mining company, one of the companies trying not tolay off employees during the COVID-19 pandemic for employees because the role of human resources is significantin the company. This study aimed to find out how the effect of work stress during the COVID-19 pandemic on theperformance of the Fuel Terminal Tasikmalaya employees. The method used in this study is a quantitative methodassisted by distributing questionnaires to 47 employees of the Fuel Terminal Tasikmalaya. The data analysis techniqueused is a simple regression analysis technique with SPSS 25 Software. Result of the hypothesis is H0 accepted, H0which shows Work Stress has no significant effect on Employee Performance. This research suggest the companiesshould conduct regular training to maximize the performance of employees who are still not in accordance with thecriteria of the company so as to minimize the occurrence of termination of employment (LAYOFFS) and for the futureresearch expected that the next researcher will conduct research with other independent variables that were not studiedin this study.Keyword: work stress, COVID-19, employee performance, SPSS 25 Software.
Pengaruh Stres Kerja Terhadap Kinerja Karyawan Pada Generrasi Z Di Jawa Barat Triyandhiningsih, Azzahra; Indiyati, Dian
eProceedings of Management Vol. 11 No. 2 (2024): April 2024
Publisher : eProceedings of Management

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Abstract

Penelitian ini bertujuan untuk menguji hubungan tingkat stres terhadap kinerja karyawan bekerja serta bagaimanastres kerja mempengaruhi kinerja karyawan generasi Z Jawa Barat. Penelitian ini menggunakan pendekatan kualitatifdan kuantitatif. Informasi dikumpulkan dari 400 responden Generasi Z di Jawa Barat. Kuesioner penelitian yangdigunakan dalam penelitian ini berjumlah 20 item dan menggunakan skoring berbasis ordinal.Penelitian ini menggunakan teknik non-probability sampling yang disebut purposive sampling. Analisis regresisederhana dan statistik deskriptif digunakan sebagai alat analisis data untuk membantu menjelaskan temuan penelitian.Dalam penelitian ini, data disusun dengan bantuan SPSS 29. Hasil penelitian menunjukkan bahwa terdapat hubunganberbanding terbalik yang signifikan secara statistik antara persalinan berat dan persalinan ringan. Pengaruh variabelbesar str kerja (X) hingga kinerja karyawan (Y) dalam nilai R atau R Square pada tabel 4.6, yaitu sebesar 0,187. Dapatdisimpulkan bahwa pada Generazi Z di Jawa Barat, Pengaruh Stres Kerja (X) vs Kinerja Karyawan (Y) sebesar 18,7%dan variabel lain dipengaruhi oleh variabel lain penelitian ini sebesar 81,3%. Kata Kunci-stres kerja, kinerja karyawan, generasi z
Pengaruh Gaya Kepemimpinan Transformasional Dan Motivasi Kerja Terhadap Kinerja Karyawan Pt Niaga Nusa Abadi Bandung Runi, Syifa Salsabila; Indiyati, Dian
eProceedings of Management Vol. 12 No. 5 (2025): Oktober 2025
Publisher : eProceedings of Management

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Abstract

Studi ini dilakukan untuk memperoleh pemahaman mengenai gaya kepemimpinan transformasional, motivasi kerja, dankinerja karyawan di PT Niaga Nusa Abadi Bandung, serta untuk menelaah pengaruh dari kepemimpinan dan motivasiterhadap kinerja karyawan.Latar belakang penelitian ini berangkat dari tren penurunan capaian kinerja selama tahun 2024.Kondisi tersebut menunjukkan perlunya evaluasi terhadap faktor internal organisasi, khususnya kepemimpinan danmotivasi kerja. Pendekatan dalam penelitian ini adalah kuantitatif, dengan jenis deskriptif-kausal. Seluruh karyawansebanyak 141 orang dijadikan responden menggunakan teknik sampel jenuh. Data diperoleh melalui instrumen kuesionerdan dianalisis menggunakan pendekatan SEM-PLS yang diolah dengan software SmartPLS. Temuan studi ini menunjukkanbahwa kepemimpinan transformasional (t-statistic 3,820; p-value 0,000) dan motivasi kerja (t-statistic 4,213; p-value 0,000)secara signifikan dan positif memengaruhi kinerja para karyawan. Gaya kepemimpinan berada pada kategori efektif(79,10%) dengan dimensi inspirational motivation paling dominan. Motivasi kerja tergolong tinggi (79,86%), dan kinerjakaryawan berada pada kategori baik (81,29%) dengan indikator tanggung jawab paling menonjol. Penemuan ini menyorotiperan strategis kepemimpinan yang inspiratif dan motivasi kerja yang konsisten dalam mendukung peningkatan kinerjakaryawan.Perusahaan disarankan terus mengembangkan kepemimpinan transformasional dan sistem kerja yang mendukungmotivasi karyawan.Kata Kunci: Gaya Kepemimpinan Transformasional, Motivasi Kerja, Kinerja Karyawan
THE INFLUENCE OF PRINCIPAL LEADERSHIP AND INTERNAL COMMUNICATION ON TEACHER PERFORMANCE AT SMK NEGERI 1 MAJALENGKA M Oktarifan Agung Nugroho; Dian Indiyati
Multidisciplinary Indonesian Center Journal (MICJO) Vol. 3 No. 1 (2026): Vol. 3 No. 1 Edisi Januari 2026
Publisher : PT. Jurnal Center Indonesia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62567/micjo.v3i1.1632

Abstract

The background of this research is based on the need to improve the quality of education and the demand for teacher professionalism in facing the dynamic challenges of school management. At SMK Negeri 1 Majalengka, the effectiveness of the principal’s leadership and the quality of internal communication are considered two important factors that may play a strategic role in enhancing teacher performance. These conditions highlight the need for empirical analysis to determine the extent to which these two aspects contribute to the achievement of teacher performance. This study aims to examine the description of principal leadership, internal communication, and teacher performance at SMK Negeri 1 Majalengka, as well as to analyze the influence of principal leadership on teacher performance, the influence of internal communication on teacher performance, and the influence of both variables on teacher performance. Thus, this research not only describes the actual conditions but also tests the relationships between the variables under study. The research employed descriptive and correlational methods. The study population consisted of all 141 teachers at SMK Negeri 1 Majalengka. The sample was determined using the Slovin formula, resulting in 104 respondents selected through proportional sampling. The research instrument was a questionnaire that had undergone validity and reliability testing. Data analysis was carried out to determine the strength of the relationships between variables and to test the research hypotheses. The results indicate that principal leadership falls into the very competent category, internal communication is carried out high effectively, and teacher performance is categorized as very high. Correlational analysis findings show that principal leadership (X₁) has a significant influence on teacher performance, and internal communication (X₂) also has a significant influence on teacher performance. Simultaneously, both independent variables have a meaningful effect on improving teacher performance at SMK Negeri 1 Majalengka. The implications of this study show that improving teacher performance can be achieved through strengthening principal leadership and implementing effective internal communication. Therefore, schools are advised to continuously build open and collaborative communication patterns and optimize leadership roles in providing direction, support, and exemplary behavior for teachers.
Influence of organizational commitment and employee engagement on employee readiness to change during PT. ABC Restiani, Tunas; Indiyati, Dian
Journal of Multidisciplinary Academic and Practice Studies Vol. 2 No. 2 (2024): May
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomaps.v2i2.2149

Abstract

Purpose: This study aimed to determine how organizational commitment, employee engagement, and readiness change during physical therapy (PT). ABC, and the extent to which organizational commitment and employee engagement influence readiness among PT. ABC partially or simultaneously. Method: This study used a quantitative research method with a causal relationship using a descriptive and verification approach. The study population comprised 452 individuals with PT. ABC. The sampling technique used a simple random sampling method, with the number of samples determined using the Solvin formula, which resulted in 212 respondents. The data collection technique consisted of 49 questions regarding the variables under study. Data analysis was performed using PLS structural equation modeling (SEM). Results: The results show that Employee Engagement has a significant effect on Organizational Commitment and Readiness to Change. The implication of the results of this research is that organizational leaders should maximize Organizational Commitment or Employee Engagement to influence the readiness of individuals in the organization to change direction for better outcomes. Conclusions: This study concludes that enhancing employee engagement and strengthening organizational commitment are essential strategies for increasing readiness for change. Employees with strong emotional bonds and active involvement are more likely to positively embrace transformation. Limitations: This study was limited to PT. ABC focuses only on permanent employees within one organizational context, which restricts the generalizability of the findings. Contribution: This study contributes to organizational behavior research by providing empirical evidence of the role of commitment and engagement in shaping change readiness. Practically, it offers insights for managers to foster engagement and loyalty as mechanisms to ensure a smoother organizational transformation.
Analysis of factors that are the challenges of digital transformation in public service complaint management through the SP4N-LAPOR! Application in the Ombudsman of the Republic of Indonesia Utama, Dana; Indiyati, Dian
Global Academy of Business Studies Vol. 2 No. 2 (2025): October
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/gabs.v2i2.3616

Abstract

Purpose: This study aims to analyze the challenging factors in the digital transformation of public service complaint management through the SP4N-LAPOR! Application at the Ombudsman of the Republic of Indonesia. Methodology/approach: The research adopts a quantitative approach, collecting data through interviews and questionnaires from employees/assistant managers of SP4N-LAPOR! at the Ombudsman of the Republic of Indonesia. Exploratory Factor Analysis (EFA) serves as the analytical method to identify the primary factors influencing difficulties and challenges in the digital transformation process. Results/findings: The analysis reveals several challenging factors in the digital transformation of managing public service complaints through the SP4N-LAPOR! Application at the Indonesian Ombudsman. The identified challenge factors, ranging from the most dominant to less prominent, include Digital Capability, Information Network Systems, Complaint Management, Digital Solutions, Leadership 4.0, Business Ecosystem, Integrated Regulation, Digital Talent, Digital Conversion and Digital Implementation. Conclusion: Digital transformation of complaint management at the Ombudsman of Indonesia faces major challenges, notably limited digital capability (34.93%), hindering SP4N-LAPOR! implementation effectiveness and overall public service efficiency. Limitations: This research aimed to identify factors challenging the digital transformation of public service complaint management, providing a foundation for future studies to develop effective strategies for improvement. However, the study’s respondents were limited to employees or assistants of the Ombudsman of the Republic of Indonesia, restricting broader generalization. Contribution: This article contributes to a comprehensive understanding of critical aspects essential for improving the implementation of digital transformation in managing public service complaints.
Co-Authors Adelia Farhani Romadhona Aditya Fathur Rohman Agus Supriyadi Aida Fauzia Rahmatika Aldilla Iradianty Alifah, Qattrunnada Amir Nuyman Anita Fitriaturrohmah Arien Arianti Gunawan Arif Partono Prasetio, Arif Partono Arissa, Angela Adelia Asep Kurniawan Astri Ghina Atyoko Utomo Carlos Soares Ribeiro Devika Herowijayanti Dian Puteri Ramadhani Dwi Andayani Fahreza Nasril Farida Titik Kristanti Fetty Poerwita Sary Firdausi, Waritsa Gadang Ramantoko Ganjar Mohamad Disastra Hani Gita Ayuningtias Indira Rachmawati Irfan Fitriansyah, Moh. Izzah, Wafa Nur Januario Soares Kinasih, Florentina Tri Lovei Miftahul Jannah M Oktarifan Agung Nugroho Medina Choirunnisa Meri Mayang Sari Milleniartha Moslem Mohammad Zaldhi Rizkiandi Muhamad Agus Masrukhin Mulyawan, Irwan Natalia Christy Nidya Dudija Nur Arifyanto, Aziz Nuraini Nuraini Nurikhsan, Yuniarti Paramitha, V Santi Paulus Yustinus Maria Wibowo Ndaruhadi Pratiwi, Tiara Maulidani Putra Pertama, Jibril Putu Nina Madiawati Rahmansyah, Ezra Raisha Ameliza Az’zahra Randy Satria Ratna Komala Putri Rejeki Amalia Yubairi Restiani, Tunas Rijal Asy'ari, Muhammad Runi, Syifa Salsabila Shanti Ramdhani Suhendrawan, Suhendrawan Syah Fanissa, Raina Sylvia Meristika Rachman Triaji Prio Pratomo Triyandhiningsih, Azzahra Utama, Dana V. Santi Paramitha Veronika Santi Paramita Viya Ermaulandari Wibowo, Bima Argo Widyastuti, Syifa’ Pri Williams, Jack Yao, Goh Yoyoh Sofiah Zahwa, Pandan