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All Journal Jurnal Inovasi Bisnis (Inovbiz) Sketsa Bisnis eCo-Buss Prosiding National Conference for Community Service Project Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Ekonomi dan Manajemen Indonesia JWM (JURNAL WAWASAN MANAJEMEN) Media Bina Ilmiah Conference on Management, Business, Innovation, Education and Social Sciences (CoMBInES) Conference on Community Engagement Project (Concept) Asian Journal of Management, Entrepreneurship and Social Science
Renny Christiarini
Universitas Internasional Batam
Aerospace Engineering Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

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Analysis Of Service Quality, Food Quality, Atmosphere Against Revisit Intention and Positive Word Of Mouth at Casual Dining Restaurant in Batam City Ho Gefi Lee; Renny Christiarini
eCo-Buss Vol. 4 No. 2 (2021): eCo-Buss
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/eb.v4i2.274

Abstract

The purpose of this study is to analysis the impact of three elements of service quality dimensions (reliability, responsiveness and tangible), food quality and atmosphere on satisfaction, and to analysis if customer satisfaction have an impact to customer revisit intention and positive word of mouth. Data were collected from customers who had visited casual dining restaurants in Batam city through a self-administered questionnaire. Research questionnaires were distributed by researchers via google form, and have collected 359 (three hundred and fifty-nine) respondent data. This study shows that the three dimensions of service quality and food quality were significant to customer satisfaction. Also, the customer satisfaction were significant to positive word of mouth. But this study also shows that atmosphere was found not significant to customer satisfaction, and customer satisfaction not significant to revisit intention. This research conjectured that factors that influence the customers to be more satisfaction and do revisit to the casual dining restaurant are worthy of repeat research because of the decrease COVID-19 cases in batam city.
PENINGKATKAN KESADARAN & KEPEDULIAN MASYARAKAT DALAM NEW NORMAL Amanda Rosentia; Renny Christiarini; Nur Hidayati; Devin Tan; Elvin Whang; Rahel Nurhamidah; Hendri Gunawan; Cindy Ellysa; Dina Talantu; Nertivia Nertivia; Delfi Aurelia Kuasa
National Conference for Community Service Project (NaCosPro) Vol 2 No 1 (2020): The 2nd National Conference of Community Service Project 2020 (Accepted Papers)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/nacospro.v2i1.1179

Abstract

At the beginning of 2020, almost all the countries are being renown in the case of Coronavirus (Covid-19), no exception to Indonesia. Indonesia is also currently facing Coronaviruses, as well as other countries. But the difference is that Indonesia is one of the countries with a lot of differences, ranging from the differentiation of tribes, cultures, races, religions, and many more. One of the ways Coronavirus prevention done by the Government of Indonesia is by issuing a new policy to prevent the spread of Coronavirus in the way of New Normal Life. Of course, there are many obstacles faced by Indonesians. One of the obstacles faced by Indonesian society is how can the people of Indonesia stay solid and together to fight the Covid-19 and run this New Normal policy. Therefore, in this program of Community Empowerment (Sepora 2020), we invite the people all to remain united with the effectiveness of differences by means of various information related to it, which aims to be united against COVID 19 and forget the difference as according to the motto of Indonesia, Bhinneka Tunggal Ika.
Implementasi Company Profile Pada Sekolah Yehonala Renny Christiarini; Evelyn Tanza; Hardy Winata; Septriana Septriana; Rena Rena; Intan Feronika
National Conference for Community Service Project (NaCosPro) Vol 3 No 1 (2021): The 3rd National Conference of Community Service Project 2021
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/nacospro.v3i1.5983

Abstract

Internet ialah sebuah alat fungsional yang mengubah cara seseorang berinteraksi dengan individu lain ,maupun dalam menemukan informasi. Sekolah Yehonala telah mengikuti perkembangan teknologi informasi seperti membuat Website Sekolah Yehonala yang mana Website itu berisi profil sekolah,visi dan misi sekolah,fasilitas yang tersedia, dan informasi terkait aktivitas sekolah. Namun, terdapat permasalahan yaitu siswa-siswi Sekolah Yehonala ataupun para orang tua yang ingin mendaftakan anaknya merasa sangat lama untuk mengakses website ini pada waktu yang bersamaan. Untuk menyelesaikan permasalahan ini,solusi yang dapat kami bantu ialah membuat Company Profile Sekolah Yehonala dalam bentuk video dan file PDF.Metode yang digunakan yaitu pengumpulan data dan terdapat 3 tahap dari proses pembuatan rancangan hingga mengimplementasikan yaitu Tahap persiapan,Tahap pelaksanaan ,dan Tahap penilaian. Hasil dari implementasi ini Feedback dari para orang tua dan masyarakat luar menyatakan bahwa file PDF Company Profile Sekolah Yehonala yang berisi foto-foto sangat jelas serta penjelasannya yang lengkap. Kemudian dengan mengakses file PDF Company Profile melalui tautan atau link Google Drive mempermudah dalam mengakses dan membagikan file PDF Company Profile kepada orang lain dimana hanya perlu melalui link atau tautan
TOUR VIRTUAL SEBAGAI SARANA PENGGANTI LIBURAN DI MASA PANDEMIC COVID 19 Renny Christiarini; Amanda Rosetia; Nur Hidayati; Nicky Adi Putra; Chicha Rosha; Estina Sativa; Dea Punjung Sari; Dewirahayu Sad Wijaya; Getri Bela Saputri; Raka Prasetya; Sherly Marlina
National Conference for Community Service Project (NaCosPro) Vol 2 No 1 (2020): The 2nd National Conference of Community Service Project 2020 (Accepted Papers)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/nacospro.v2i1.1180

Abstract

Due to the pandemic COVID-19, the government made a regulation called lockdown. This aims to decrease the spreading of COVID-19. Since lockdown had started, people felt so bored where stayed at home for a quiet long period. As a consequence, we realized that people need to go on holiday. We tried to solve the problem by making a virtual tour video. In this case, a virtual tour video is a video recording in which the content is about the tourist attraction that could be watched by viewers. The methods which relevant we used are interview and observation. After doing the survey, we found that the interviewers had pretty satisfied with the video. The implication of the next survey is to increase the virtual tour video’s quality.
SOSIALISASI HILANGKAN PRANK OJEK ONLINE MENJADIKAN INDONESIA NEGARA KEMANUSIAAN Renny Christiarini; Amanda Rosetia; Nur Hidayati; Billy Shevriyanto; Eva Noorliana; Febry Supriyanto; Nico Dwi Putra; Ellin Ellin; Agika Wasinta Br Sembiring; Octa Villa; Febri Tegar Siswoyo
National Conference for Community Service Project (NaCosPro) Vol 2 No 1 (2020): The 2nd National Conference of Community Service Project 2020 (Accepted Papers)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/nacospro.v2i1.1181

Abstract

COVID-19 has a real impact on the Indonesian economy, this makes it difficult to meet daily needs, especially for the lower middle class. In the midst of the difficulty of finding income to meet daily needs, the sense of humanity in Indonesia actually looks fading. The online motorcycle taxi prank is real proof that human values ​​in Indonesia have started to cause concern. Difficult to meet the needs of life that depends on orders from the para­customer­ at this time COVID19, it was made worse by the actions of prank deliberately carried out by the customers. This research was conducted to overcome this. Campaigns related to the socialization of invitations to eliminate the presence of prank on online motorcycle taxi through videos and also posters that are inviting are prototypes used to solve problems. This socialization is intended to help rebuild human values ​​in Indonesia from a scope that is not realized by many people. Through this activity, it is hoped that it can help the creation of humanity's value again in Indonesia, specifically helping to create mutual understanding between online motorcycle taxis and customers.
PEMBUATAN MAJALAH PEMBELAJARAN BAGI ANAK – ANAK Amanda Rosetia; Renny Christiarini; Nur Hidayati; Yongkie Yongkie; La Ode Agung Prastiyo; Muhammad Dimas Pramudya; Alfrets Yohanes Kodoatie; Winson Leon; Krisnayanti Krisnayanti; Edi Tan Sopian; Lili Yanti
National Conference for Community Service Project (NaCosPro) Vol 2 No 1 (2020): The 2nd National Conference of Community Service Project 2020 (Accepted Papers)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/nacospro.v2i1.1175

Abstract

From the results of a survey of children we have done, the most vital issue of the topic of humanity in children is about access to education and equal opportunities to explore their potential. Therefore we agreed to Society Empowerment Program (SEPORA) project for neglected children by making a children's learning magazine that can be consumed at any time, of course, packaged with as attractive as possible. The children’s learning magazine called Nusantara, with the content about nationalism. Hopefully that they will be helped with literacy access and of course hopefully they will be motivated by the contents of the magazine.
PENTINGNYA MENJAGA KEHARMONISAN DAN KESEHATAN PADA ERA NEW NORMAL Renny Christiarini; Amanda Rosetia; Nur Hidayati; Jason Jerico; Willy Antonio; Joy Celyn; Estefan Estefan; Try Monica; Andi Andi; Shintia Dewi; Fibiyani Fibiyani
National Conference for Community Service Project (NaCosPro) Vol 2 No 1 (2020): The 2nd National Conference of Community Service Project 2020 (Accepted Papers)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/nacospro.v2i1.1182

Abstract

Covid-19 is a new type of virus that has hit countries around the world. Therefore, to combat this pandemic, it is health workers who have a major role in combating the spread of this virus. So this review was conducted to sensitize the public to help health workers in maintaining personal health and encouragement to eliminate negative views for health workers by interviewing and distributing questionnaires to collect data, which will then be processed and will be presented in the form of videos as a result of the project. Through the video will contain true, proper, and important information with moving animation which can attract everyone's attention. Through this video, people will know the importance of self-awareness on health that will have an impact on those around them and health workers at the time of this Covid-19 pandemic.
STEREOTIP DAN DAMPAKNYA DITENGAH KEHIDUPAN SOSIAL MASYARAKAT Amanda Rosetia; Renny Christiarini; Nur Hidayati; Jevin Tan; Muhammad Fadhil Karuniansyah; Kelvin Hendra Lim; Nurhafnil Hayati; Sarah Lena Mariosta; Davin Davin; Aviany Yanti; Erni Erni
National Conference for Community Service Project (NaCosPro) Vol 2 No 1 (2020): The 2nd National Conference of Community Service Project 2020 (Accepted Papers)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/nacospro.v2i1.1178

Abstract

Indonesia is famous for its cultural diversity. Living among these cultural diversity causes many conflicts. One of the main reasons is stereotype, which is a prejudice carried out by other individuals or groups without facts. And was very often found in the community environment people who were kind, was judge rude just because of the intonation of a rough speech. Therefore, through the Social Empowerment program, SEPORA 2020, we use social media as an educational media to build awareness in the community to avoid stereotypical views. From the results obtained through the media named we.changeit, it made the public enthusiastic in preventing stereotypes. For the next prototype, we plan to podcast-related speakers.
MENANGKAL RASISME DI ERA DIGITAL Nur Hadiyati; Renny Christiarini; Amanda Rosetia; Violina Anastasya; Tiara Sonita; Evita Kordinata; Habeebanisya Habeebanisya; Kelven Liong; Nurliana Dwi Putri; Ameilia Cantikasari; Sofia Lorence; Ricky Hartanto
National Conference for Community Service Project (NaCosPro) Vol 2 No 1 (2020): The 2nd National Conference of Community Service Project 2020 (Accepted Papers)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/nacospro.v2i1.1183

Abstract

Racism is an attitude created by humans towards humans to create a degree of limitation among humans through culture, skin, or anything that they think is strange/different in their groups. In this article, we want to emphasize the people's awareness of racism that occurs starting from among young people. According to the Central Statistics Agency, in Indonesia alone there are 1340 ethnic groups in Indonesia. Because there are so many ethnic groups in Indonesia, Indonesia is called a plural state. The method used is qualitative, namely interviews and quantitative questionnaires because the writer needs to get resources from people who are experts in their fields and also need to know the situation about racism in the vicinity.
Analisa Daya Tarik Pembelian di Social Commerce Melalui Video Streaming Studi pada Masyarakat Batam dan Tanjung Pinang Renny Christiarini; Kelvin Hendra Lim

Publisher : Universitas Yudharta Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (872.492 KB) | DOI: 10.35891/jsb.v9i2.3168

Abstract

English Version The purpose of this study is to determine the relationship between the variables of social interactions, perceived economic benefits, brand awareness, consumer engagement, social media marketing, and trust towards purchase intention on social commerce streaming video subscriptions in Tanjungpinang and Batam city. The research was conducted by utilizing 273 data obtained through the distribution of questionnaires. The sample in this study is people who have subscribed to video streaming between Netflix or VIU in social commerce and are residing in Tanjungpinang and Batam city. The total sample in this study is based on the Hair et al., 2019 method, which is parameter 1:10. The software used in this study is Smart PLS version 26. The results show that there is a significant positive effect on every variable towards purchase intention, except for brand awareness and social media marketing variables. The results of this study will be useful for Social Commerce entrepreneurs in increasing consumer purchase intention toward video streaming. Versi Indonesia Tujuan dilakukan penelitian ini yaitu untuk mengetahui hubungan antara variabel social interactions, perceived economic benefit, brand awareness, consumer engagement, social media marketing, dan trust terhadap purchase intention pada video streaming social commerce di Kota Tanjungpinang dan Batam. Penelitian dilakukan dengan memanfaatkan 273 data yang didapatkan melalui pembagian kuesioner. Sampel pada penelitian ini berupa masyarakat yang pernah berlangganan video streaming Netflix atau VIU di social commerce dan berdomisili di Kota Tanjungpinang dan Batam. Total sampel pada penelitian ini berpatokan pada metode Hair et al., 2019 yaitu parameter 1:10. Software yang digunakan pada penelitian ini yaitu dengan memanfaatkan Smart PLS versi 26. Hasil penelitian menunjukkan terdapat pengaruh signifikan positif pada setiap variabel terhadap purchase intention, kecuali variabel brand awareness dan social media marketing. Hasil penelitian ini akan bermanfaat bagi pengusaha social commerce dalam meningkatkan daya tarik beli konsumen terhadap video streaming.
Co-Authors Agika Wasinta Br Sembiring Alfrets Yohanes Kodoatie Alifia Lisda Zetty Aqmi Amanda Rosentia Amanda Rosetia Ameilia Cantikasari Andi Andi Anggellia Anggellia Anjela Rini Febiana Ardila Ardila - Aviany Yanti Billy Shevriyanto Chicha Rosha christy angeline Cindy Ellysa Davin Davin Davin Ewaldo Dea Punjung Sari Delfi Aurelia Kuasa Devin Tan Dewirahayu Sad Wijaya Dina Talantu Edi Tan Sopian Ellin Ellin Elvin Whang Erilia Kusumahati Erni Erni Estefan Estefan Estin Rose Eviyani Estina Sativa Eva Noorliana Evelyn Tanza Evita Kordinata Febri Tegar Siswoyo Febry Supriyanto Fernanda Yeronica Fibiyani Fibiyani Getri Bela Saputri Habeebanisya Habeebanisya Hardy Winata Hellena Risvi Hendri Gunawan Hendy Wiliyan Ho Gefi Lee Inda Meyllya Putri1 Intan Feronika Jason Jason Jason Jerico Jenny Yang Jesslyn Jesslyn Jevin Tan Joven Alfando Chang Joy Celyn Jumi Liana Kelven Liong Kelvin Hendra Lim Kelvin Hendra Lim Krisnayanti Krisnayanti La Ode Agung Prastiyo Lili Yanti Melissa Michael Iken Bonar Anju Sibagariang Michelle Go Muhammad Dimas Pramudya Muhammad Donal Mon Muhammad Fadhil Karuniansyah Nabila Arinov Mey Nertivia Nertivia Nicky Adi Putra Nico Dwi Putra Nur Hadiyati Nur Hidayati Nurhafnil Hayati Nurliana Dwi Putri Octa Villa Oktris Susanti Ory Dwiputra Pradino Kusumo Rahel Nurhamidah Raka Prasetya Rena Rena Rensia Ester Herdinasari Ricky Hartanto Rince Monica Hutagalung Rio Fernando Rizky Adi Mahendra Rizni Aulia Qadri Sarah Lena Mariosta Septriana Septriana Sherly Marlina Sherlyca Styvani Shintia Dewi Sofia Lorence Tiara Sonita Try Monica Verliana Elzagi Violina Anastasya Willy Antonio Winson Leon Yohana Juwitasari Hulu Yongkie Yongkie