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All Journal J@TI (TEKNIK INDUSTRI) Jurnal Sumberdaya Alam dan Lingkungan Abdimas Universal Abdimas Galuh : Jurnal Pengabdian Kepada Masyarakat JURNAL AGROINDUSTRI HALAL INDONESIAN JOURNAL OF URBAN AND ENVIRONMENTAL TECHNOLOGY Jurnal AKAL: Abdimas dan Kearifan Lokal JURNAL TEKNIK INDUSTRI JURNAL ABDI MASYARAKAT INDONESIA (JAMIN) Jurnal Pengabdian Masyarakat Tapis Berseri Journal of Engineering and Technological Sciences (Journal of Environmental Sustainability Management)
Emelia Sari
Program Studi Teknik Industri, Universitas Trisakti, Jakarta, Indonesia
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Transportation Other

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Journal : INDONESIAN JOURNAL OF URBAN AND ENVIRONMENTAL TECHNOLOGY

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SUSTAINABLE PERFORMANCE INDICATORS IN IMPROVING SUSTAINABLE PERFORMANCE IN URBAN DRINKING WATER SERVICES Agustin, Meilan; Moengin, Parwadi; Sari, Emelia; Rinanti, Astri; Goni, Feybi A.; Abu, M.Y.
INDONESIAN JOURNAL OF URBAN AND ENVIRONMENTAL TECHNOLOGY VOLUME 8, NUMBER 2, OCTOBER 2025
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/urbanenvirotech.v8i2.23037

Abstract

Although 71% of the Earth is covered by water, only 1% is accessible for human use, creating increasing challenges in urban areas. Population growth, urbanization, climate change, and pollution intensify the difficulty of providing safe drinking water. While SDG 6 highlights universal access and sustainable management, urban water services face not only supply and demand gaps but also social equity, service reliability, and environmental sustainability. Addressing these requires integrated approaches that balance quality, quantity, efficiency, and long-term resilience. Aim: This study aimed to determine the indicators of sustainable performance in drinking water services in urban areas. Methodology and results: First, a systematic literature review was conducted using Scopus-indexed publications from 2013–2023, comprising 437 journal articles and 66 conference papers, to analyze themes and content. Next, a general urban water management model was identified, followed by the definition of sustainability factors and perspectives for urban water services. Finally, sustainable performance indicators were developed for each perspective to ensure comprehensive evaluation and implementation. Conclusion, significance, and impact study: The study identifies 20 economic, 8 environmental, and 18 social performance indicators. They measure affordability, continuity, quantity, carbon emissions, pollution, behavior, accessibility, and policy, evaluating urban water services sustainability and efficiency comprehensively.
Co-Authors Abu, M.Y. Abu, Mohd Yazid Agung Sasongko Agustin, Meilan Ahmad Farhan Ahmad Farhan, Ahmad Ahsan Khalfani Sabara Amal Witonohadi Amran, Tiena Andi Arni Soraya Annisa Dewi Akbari, Annisa Dewi Ardilla Jefri Karista Ari Saputro, Ari Aris, Nurul Haziyani Auliya Dewi Oktriana Bambang Rahadi Widiatmono Dadan Umar Daihani Dadang Surjasa, Dadang Dedy Sugiarto Dewayana, Triwulandari Satitidjati Dewi Nilamsari Didien Suhardini Djohar Tjintamani Docki Saraswati Dorina Hetharia Dorina Hetharia Fani Puspitasari Febriana Lestari Ghani, Nadiatul Adilah Ahmad Abdul Goni, Feybi A. Gusni Muharam Habyba, Anik Nur Hartini Hartini Harudin, Nolia Idriwal Mayusda Ilham, Ahmad Indah Permata Sari Isnaeni Nabilah Isnaeni Nabilah Iveline Anne Marie Jaafar, Nur Najmiyah Jamil, Muhammad Arieffuddin Mohd Juliana Josephina Alexsandra KHOMSIYAH Krismantan, Thalia Putri Marendra, Sheilla Megagupita Putri Muhammad, Wan Zuki Azman Wan Mustaqim, Daffa Akiel Nabila, Shadrina Putri Nora Azmi Nora Azmi Nur Azizah Putri Utami Parwadi Moengin Pinueh, Nur Syafikah Pudji Astuti PUDJI ASTUTI Rahayu Setiawati Arifin Rambung, Richard Ramlie, Faizir Ratnaningsih Ruhiyat Ratnaningsih Ruhiyat Richy Wijaya Ridha Satria Rina Fitriana Ruhiyat , Ratnaningsih Ruhiyat, Ratnaningsih Siska Herliana Suryana, Yunita Friscilia Tiena Gustina Amran Tiena Gustina Amran Tono Sukarnoto Triwulandari Satitidjati Dewayana Triwulandari SD, Triwulandari Wawan Kurniawan Winnie Septiani Yarra Sutadiwiria Yudha Melianto Zaini, Sri Nur Areena Mohd