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All Journal FORUM Jurnal Administrasi Bisnis JURNAL SAINS PEMASARAN INDONESIA JURNAL ILMU SOSIAL Jurnal Ilmu Administrasi Bisnis Jurnal Bisnis dan Manajemen Jurnal Keuangan dan Perbankan JDM (Jurnal Dinamika Manajemen) Wacana, Jurnal Sosial dan Humaniora Journal of Indonesian Economy and Business Jurnal Manajemen Kesehatan Indonesia Graduasi: Jurnal Bisnis & Ekonomi HIGEIA (Journal of Public Health Research and Development) Fokus Ekonomi Journal of Public Health for Tropical and Coastal Region Medical Technology and Public Health Journal Jurnal Pendidikan dan Keluarga Ideas: Jurnal Pendidikan, Sosial dan Budaya International Journal of Educational Review, Law And Social Sciences (IJERLAS) Journal of Tourism Economics and Policy Journal of Applied Business, Taxation and Economics Reseach Prosiding Seminar Nasional Program Pengabdian Masyarakat Jurnal Pengabdian Vokasi ASEAN Marketing Journal

Naili Farida

Department Of Management Sciences Of The Doctoral Program Of Faculty Of Economics And Business Of University Of Diponegoro Semarang Central Java Indonesia

Author-ID : 263960

Religion Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Nursing Public Health Social Sciences Other

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PENGARUH IKATAN HUBUNGAN, CITRA PERUSAHAAN, NILAI PELANGGAN, KUALITAS DAN KEPUASAN NASABAH TERHADAP LOYALITAS NASABAH BANK PEMERINTAH DI JAWA TENGAH Naili Farida
Wacana Journal of Social and Humanity Studies Vol. 13 No. 2 (2010)
Publisher : Sekolah Pascasarjana Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (299.646 KB)

Abstract The study discusses about the integration of relational bonding, relational quality, customer satisfaction, and customer loyalty at the state-owned bank in Central Java. The locations of research include Semarang City, Surakarta City, and Cilacap City. Research method uses multi stage sampling. The sample of research counts to 278 customers of Regular Saving from Bank Negara Indonesia (BNI), Bank Mandiri, Bank Rakyat Indonesia, Bank Tabungan Negara, and Bank Pembangunan Jateng. The hypothesis test in this research employs descriptive analysis and Structural Equation Modeling (SEM). The descriptive analysis has loading factor and 5 % significance rate. The objective of research will be to understand and to analyze the relational bonding between the Bank customers through corporate image, customer value, and relational quality as well as customer satisfaction on customer loyalty. The state-owned banks in Central Java already use this model. Result of research in relative with the result of SEM analysis indicates that the relevancy of relational bonding, corporate image, customer value, and customer satisfaction has significant effect on customer loyalty. Therefore, this model should be developed by the state-owned banks to increase the customer loyalty. Keywords: Relational bonding, Corporate image, Customer value, Relational quality, Service quality, Customer loyalty

Pengaruh Kualitas Jasa Dan Nilai Pelanggan Terhadap Minat Kunjungan Ulang Melalui Kepuasan Pasien Di Poli Umum Di RSISA Semarang Retno Kusniati; Naili Farida; Sudiro Sudiro
Jurnal Manajemen Kesehatan Indonesia Vol 4, No 2 (2016): Agustus 2016
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Patient’s satisfaction is one of the indicators in assessing a service quality at a hospital. Fluctuations in number of total visit of patients and declining trend of old patient visit number at a general polyclinic at Sultan Agung Islam Hospital (SAIH) in Semarang during the period of 2010-2013 indicated that there were any problems at the polyclinic. The aim of this study was to comprehensively analyse a service quality and customer value that influenced towards willingness to revisit through patient’s satisfaction at outpatient/general polyclinic at SAIH in Semarang.This was an explanatory study using cross-sectional approach and an analytic method. Population was all patients at outpatient unit/general polyclinic at SAIH in Semarang who had visited the polyclinic at least two times. As many as 125 respondents were selected as samples using a method of purposive sampling. Data were collected using a structured questionnaire and measured using Likert scales of 1-5 and analysed using SEM performed by software of Smart PLS 2.0. The results of this research showed that the service quality and the customer value positively significantly influenced patient’s satisfaction. In addition, the patient’s satisfaction positively significantly influenced willingness to revisit. The patient’s satisfaction could be explained by the service quality and the customer value equal to 45.3%. Meanwhile, willingness to revisit could be explained by the service quality, the customer value, and the patient’s satisfaction equal to 45.0%. Overall, the service quality and the customer value at the general polyclinic of SAIH in Semarang are good. Notwithstanding, there still needs improvement in timeliness of service, availability of accurate service information, consistent and polite officers, greetings, and smiling to patients in order to improve patient’s satisfaction and to increase willingness to revisit at the general polyclinic of SAIH in Semarang.

THE FACTORS WHICH INFLUENCE THE RELATIONSHIP BETWEEN A NETWORK’S SYNERGIZING CAPABILITY AND THE INCREASE IN A SALESPERSON’S PERFORMANCE Ida Bagus Nyoman Udayana; Naili Farida
Journal of Indonesian Economy and Business (JIEB) Vol 34, No 2 (2019): May
Publisher : Faculty of Economics and Business, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jieb.29221

Introduction: This research aims to explore the concept of customer networks in the context of sales. A research model is proposed to explain how a salesperson’s performance is increased by synergizing the network. Background Problems: There are inconsistent research findings on the relationship between adaptive selling and salespeople’s performance. The proposed research question is whether adaptive selling has an effect on a salesperson’s performance through his/her customer networking capability or not? Novelty: the novelty of this research is the analysis of the capabilities of customer networking, based on information sharing, promotion sharing, and knowledge sharing. Research Methods: This research involved 266 salespeople from the soft drinks’ industry. The hypotheses were tested using structural equation modeling. Findings: The results of the study show that adaptive selling is able to increase a salesperson’s performance through their customer networking capability. The customer’s order quality, adaptive selling and communication quality have significant positive effects on the capability of the customer network. Furthermore, the customer’s order quality, retention, and communication quality have significant positive impacts on the salesperson’s performance. The variable which has the most influence on the increase in the salesperson’s performance is communication quality. Conclusion: This study concludes that the ability of the customer networking capability to link between adaptive selling and the salesperson’s performance is real. Additionally, the quality of the customer’s orders, retention and the quality of their communications give significant positive effects to a salesperson’s performance. Therefore, companies should pay special attention to the salespeople who perform best, particularly those who can broaden new networking customers.

LITERASI PERANGKAT DIGITAL UNTUK KOMUNIKASI PASAR PADA USAHA OLAHAN SINGKONG “KAMPOENG TELO” Hari Susanta Nugraha; Naili Farida; Widayanto; Sari Listiyorini
Prosiding Seminar Nasional Program Pengabdian Masyarakat 2020: 3. Kapasitas Daya Saing UMKM dan BUMDES
Publisher : Universitas Muhammadiyah Yogyakarta

Penurunan yang signifikan terjadi pada pembelian produk olahan singkong dari “Kampoeng Telo”, akibatadanya pandemi Covid-19. Pada Maret 2020 daya serap produk olahan singkong mulai berkurang sebesar35% dan terus mengalami penurunan sampai dengan pertengahan 2020. Perajin olahan singkong di“Kampoeng Telo” yang mengandalkan area pasar Kota Semarang kesulitan untuk memperluas jangkauanpasar disebabkan oleh pembatasan sosial. Hal tersebut mendorong perajin untuk memperluas jangkauanpasar menggunakan perangkat digital berbasis jaringan internet. Peningkatan kemampuan memperluasjangkauan pasar olahan singkong dilakukan dengan pendampingan implementasi modul literasi digitalberbasis perangkat android kepada 20 pelaku usaha olahan singkong di “Kampoeng Telo”, KelurahanKandri. Terdapat peningkatan kemampuan literasi digital berbasis perangkat android pada pelaku usahaolahan singkong yang diukur dari meningkatkan kuantitas jejaring di akun media sosial yang dimilikiperajin. Daya serap pasar yang berasal dari jejaring baru mengalami peningkatan yang cukup signifikan.

DETERMINASI PELANGGAN BERKUNJUNG KEMBALI PADA POLIKLINIK EKSEKUTIF NUSA INDAH RSUD TUGUREJO SEMARANG Aditya Nugraha; Naili Farida; Septo Pawelas Arso
Fokus Ekonomi : Jurnal Ilmiah Ekonomi Vol 17, No 1: Juni 2022
Publisher : STIE Pelita Nusantara Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/fe.17.1.81-100

The hospital is a health service unit for the community, a complete health service that provides inpatient, outpatient and emergency services. The research objective was to determine and analyze the effect of brand image and service quality on customer loyalty through customer value and intention to return to the Nusa Indah Executive Polyclinic, Tugurejo Hospital, Semarang City. Methodology of this research was a quantitative analytic observational study. The research subjects were patients who were treated at the outpatient installation of the Nusa Indah Executive Polyclinic, Tugurejo Hospital, Semarang City. The results showed First, the quality of service has an effect on customer value at the executive polyclinic of RSUD Tugurejo Semarang. Second, the results obtained that brand image has a positive effect on customer value at the Nusa Indah executive polyclinic, Tugurejo Hospital, Semarang. Third, the results showed that customer value had a positive effect on the interest in repeat visits at the Nusa Indah executive polyclinic, Tugurejo Hospital, Semarang. Fourth, the results showed that customer value had a positive effect on customer loyalty at the Nusa Indah Executive Polyclinic, Tugurejo Hospital, Semarang. Fifth, the results of the intention to revisit have a positive effect on loyalty. In sum, service quality and brand image assessed by customers (patients) are very good so that they have an interest in revisiting for treatment if they are sick, this is a form of patient loyalty to the Nusa Indah executive polyclinic, Tugurejo Hospital Semarang.keywords: service quality, customer value, brand image, repeat interest, customer loyaltyRumah Sakit merupakan unit pelayanan kesehatan bagi masyarakat, pelayanan kesehatan secara paripurna yang menyediakan pelayanan rawat inap, rawat jalan dan gawat darurat. Tujuan penelitian adalah untuk mengetahui dan menganalisis pengaruh citra merek dan kualitas layanan terhadap loyalitas pelanggan melalui nilai pelanggan dan niat berkunjung kembali di Poliklinik Eksekutif Nusa Indah RSUD Tugurejo Kota Semarang. Metode penelitian ini merupakan penelitian observasional analitik kuantitatif. Subyek penelitian adalah pasien yang berobat di instalasi rawat jalan Poliklinik Eksekutif Nusa Indah RSUD Tugurejo Kota Semarang. Hasil yang didapatkan, pertama didapatkan kualitas layanan berpengaruh terhadap nilai pelanggan di poliklinik eksekutif RSUD Tugurejo Semarang. Kedua didapatkan hasil citra merek berpengaruh positif terhadap nilai pelanggan di poliklinik eksekutif Nusa Indah RSUD Tugurejo Semarang. Ketiga didapatkan hasil nilai pelanggan berpengaruh positif terhadap minat kunjungan ulang di poliklinik eksekutif Nusa Indah RSUD Tugurejo Semarang. Keempat didapatkan hasil nilai pelanggan berpengaruh positif terhadap loyalitas pelanggan di poliklinik eksekutif nusa indah RSUD Tugurejo Semarang. Kelima didapatkan hasil niat berkunjung kembali berpengaruh positif terhadap loyalitas. Kualitas layanan dan citra merek dinilai pelanggan (pasien) sangat baik sehingga mereka mempunyai minat kunjungan ulang untuk berobat jika sakit, hal ini sebagai wujud loyalitas pasien ke poliklinik eksekutif Nusa Indah RSUD Tugurejo Semarang.Katakunci: kualitas layanan, nilai pelanggan, citra merek, minat kunjungan ulang, loyalitas pelanggan

Improving Marketing Performance Through Competitive Advantage in Phase Two Of The Covid-19 Pandemic Maulana Ichsan; Naili Farida; Sari Listyorini
JURNAL PENDIDIKAN DAN KELUARGA Vol 14 No 1 (2022): Jurnal Pendidikan dan Keluarga
Publisher : Fakultas Pariwisata dan Perhotelan Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jpk/vol14-iss1/1049

The marketing performance of small and medium businesses in the Ancol tourism area is influenced by an effective market strategy so that they are able to realize a competitive advantage. The purpose of this study is to examine market strategies in competitive advantage, and their implications for marketing performance in small and medium businesses in the Ancol tourism area. The sample research technique uses Probability Sampling. The sample selection technique in this study used Proportional Random Sampling with the sample in this study amounting to 235 small and medium businesses in the Ancol area during the Covid-19 pandemic from 70 small and medium businesses with a scale of 1 to 10 questionnaires to find out the interpretation of market strategies, competitive advantage, and marketing performance. The data technique was analyzed using multiple linear regression with the intervening test. Research statement: "that the problem stems from the marketing performance of small and medium enterprises in the Ancol tourist area as a dependent variable which is influenced by competitive advantage as an intervening variable and market strategy, as well as research that is new in nature which is a research topic that has never been done by previous researchers. Research findings indicate that marketing performance is influenced by market strategy through competitive advantage. Based on the results of the study, it can be concluded that market strategy has an effect on competitive advantage. Alignment of market strategy produces a greater influence on competitive advantage. Market strategy affects marketing performance through ineffective competitive advantage in its role as an intervening variable between market strategy and marketing performance. From this phenomenon, the research looks at the relationship of variables through literature review and the marketing performance literature approach. This paper provides definitions, dimensions, and determinants of market strategies to improve marketing performance through optimizing competitive advantage.

Marketing Strategy, Competitive Advantage and Marketing Performance : Study of Small Medium- Size Enterprises At Ancol Maulana Ichsan; Naili Farida; Sari Listyorini
Journal of Applied Business, Taxation and Economics Research Vol. 1 No. 3 (2022): February 2022
Publisher : PT. EQUATOR SINAR AKADEMIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54408/jabter.v1i3.53

This study aims empirical evidence regarding the performance of the marketing effect by the management strategy of the market through the competitive advantages that the statement is sourced from the marketing performance of small medium-size enterprises in the Ancol area as the dependent variable which is influenced by the competitive advantage as an intervening variable and market strategy, as well as research that are new this is the topic under study has never been done by previous researchers. Thus the intent of this research can be called a novelty. The population of this study amounted to 235 of small medium-size enterprises in the region Ancol on the pandemic of Covid-19 by using the formula sample slovin to 70 small medium-size enterprises with a scale of 1 to 10, the Information of the questionnaire to know the interpretation of the market strategies, competitive Advantage and marketing performance. Analysis techniques for data use regression linear with testing intervening.This research is the implementation of the strategy management market mehasilkan a greater influence on competitive advantage. Strategy management market affect the marketing performance through competitive advantage effective in his work as an intervening variable between the management strategies of the market and marketing performance.

Pelatihan Kerajinan Tangan untuk Meningkatkan Kreativitas Pelaku Usaha sebagai Sumber Pendapatan Masyarakat Robetmi Jumpakita Pinem; Naili Farida; Agung Budiatmo; Sari Sulistyorini; Widayanto Widayanto
Ideas: Jurnal Pendidikan, Sosial dan Budaya Vol 7 No 4 (2021): Ideas: Jurnal Pendidikan, Sosial, dan Budaya (November)
Publisher : Ideas Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32884/ideas.v7i4.490

In the era of growing globalization, people's mindsets are getting more creative, one of which is developing handicrafts from recycled materials as a source of income because the materials come from the surrounding environment. Glagah Wangi Beach in Demak has views of white sand and mangrove forests making this beach the most popular destination in 2020 with an average of 5,000 visitors in one week. The number of visitors and natural beauty can be a high potential for the demand for souvenirs. The service team of the Department of Administration provides training on handicrafts from mangrove trees. When there are no souvenir sellers from Glagah Wangi Beach, Istanbul, Tambakbulusan Village, it becomes a high opportunity for business actors to get additional sources of income and can become memories for tourists. Di era globalisasi yang semakin berkembang, pola pikir masyarakat semakin kreatif, salah satunya mengembangkan kerajinan tangan bersumber bahan daur ulang sebagai sumber pendapatan karena bahan berasal dari lingkungan sekitar. Pantai Glagah Wangi di Demak memiliki pemandangan pasir putih dan hutan mangrove menjadikan pantai ini sebagai destinasi terpopuler di tahun 2020 dengan rata-rata 5.000 pengunjung dalam satu minggu. Banyaknya pengunjung dan keindahan alam dapat menjadi potensi yang tinggi untuk permintaan oleh-oleh. Pengabdian masyarakat memberikan pelatihan kerajinan tangan dari pohon bakau sebanyak 20 orang dengan metode ABCD. Saat tidak adanya penjual oleh-oleh dari Pantai Glagah Wangi, Istambul, Desa Tambakbulusan, maka menjadi peluang yang tinggi bagi para pelaku usaha untuk mendapatkan sumber pendapatan tambahan dan dapat menjadi kenangan bagi wisatawan.

PENGARUH E-TRUST DAN E-SERVICE QUALITY TERHADAP ONLINE REPURCHASE INTENTION MELALUI E-SATISFACTION (Pada Mahasiswa S1 FISIP yang Pernah Berbelanja di Lazada) Agustina Cahya Kusmita; Naili Farida; Saryadi Saryadi
Jurnal Ilmu Administrasi Bisnis Vol 10, No 3 (2021)
Publisher : Universitas Diponegoro

Abstract : Lazada is one of the major e-commerce in Indonesia, but then have a problem of decreasing online repurchase intention which is known from the data on the number of Lazada e-commerce visitors which decreased in 2017-2020 and data on the level of engagement which decreased in 2017-2019. This study aims to determine the effect of e-trust and e-service quality on online repurchase intention through e-satisfaction on active students of SI FISIP UNDIP who had shopped at Lazada. This research is an explanatory research and using purposive sampling method. The research sample was 100 respondents of active undergraduate students of FISIP UNDIP class of 2017-2020 who had shopped at Lazada. Data were analyzed by quantitative methods and using SPSS to determine the direct and indirect effects of exogenous variables on endogenous variables. The results show that e-trust doesn’t affect e-satisfaction, e-service quality affects e-satisfaction, e-trust doesn’t affect online repurchase intention, e-service quality affects online repurchase intention, e-satisfaction affects on online repurchase intention, e-trust does not have an indirect affect on online repurchase intention through e-satisfaction, and e-service quality does not have an indirectly affect online repurchase intention through e-satisfaction. Suggestions for Lazada are to improve aspects of service quality and satisfaction in order to increase consumer online repurchase intention in Lazada.Keywords : E-Trust; E-Service Quality; Online Repurchase Intention; E-SatisfactionAbstrak: Lazada merupakan salah satu e-commerce besar di Indonesia, namun kemudian mengalami masalah penurunan pada online repurchase intention yang diketahui dari data jumlah pengunjung e-commerce Lazada yang menurun tahun 2017-2020 dan data tingkat engagement yang mengalami penurunan di tahun 2017-2019. Tujuan penelitian adalah mengetahui pengaruh e-trust dan e-service quality terhadap online repurchase intention melalui e-satisfaction pada mahasiswa aktif SI FISIP UNDIP yang pernah berbelanja di Lazada. Tipe penelitian ini adalah explanatory research dan penentuan sampel menggunakan metode purposive sampling. Sampel penelitian sebanyak 100 responden mahasiswa aktif S1 FISIP UNDIP angkatan 2017-2020 yang pernah berbelanja di Lazada. Data dianalisis dengan metode kuantitatif dan menggunakan bantuan SPSS untuk mengetahui pengaruh langsung dan tidak langsung variabel eksogen terhadap variabel endogen. Hasil penelitian menunjukkan bahwa e-trust tidak berpengaruh terhadap e-satisfaction, e-service quality berpengaruh terhadap e-satisfaction, e-trust tidak berpengaruh terhadap online repurchase intention, e-service quality tidak berpengaruh terhadap online repurchase intention, e-satisfaction berpengaruh terhadap online repurchase intention, e-trust tidak berpengaruh secara tidak langsung terhadap online repurchase intention melalui e-satisfaction, dan e-service quality tidak berpengaruh secara tidak langsung terhadap online repurchase intention melalui e-satisfaction. Saran bagi Lazada adalah meningkatkan aspek pada kualitas pelayanan dan kepuasan supaya dapat meningkatkan minat beli ulang konsumen di Lazada.Kata Kunci : E-Trust; E-Service Quality; Online Repurchase Intention; E-Satisfaction

PENGARUH NILAI PELANGGAN DAN HAMBATAN BERPINDAH TERHADAP LOYALITAS PELANGGAN SERTA IMPLIKASI PADA PERPINDAHAN MEREK Studi Pada Mahasiswa FISIP Undip Semarang Pengguna Kartu Prabayar IM3 PT. Indosat Tbk. Naili Farida
Jurnal Administrasi Bisnis Vol 1, No 1 (2012)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v1i1.4318

Prepaid card Indosat IM3 is widely used by costumers to communicate. The many providers of SIM card results in the expectation of the provider to have loyal customers that will not switch to the other providers. The result of this research demonstrates that the variable of customer value and switching barrier have significant and positive impact toward customer loyalty; customer loyalty significantly influences brandswitching.The researcher suggests the followings to the company: (a) improving customer value by improving the benefit of the product by offering new inovative product with high speed access and lower error rate, (b) increasing the barrier to brandswitching by, for example, providing higher value product compared to that of the competitor, (c) creating cost barrier which is different from the competitor’s and having a variety of products offered to the customers; (d) increasing customers’ loyalty by providing products or service that meets customers’ need and creating harmonious relationship between the customers and the service provider. Kartu Prabayar Indosat IM3 banyak digunakan oleh pelanggan untuk berkomunikasi. Banyak provider yang menawarkan produkkepada konsumen melalui kartu SIM, sehingga penyedia jasa selain mengharapkan pelanggan yang sudah ada memiliki loyalitas yang tinggi, juga hambatan beralih yang tinggi untuk berpindah ke operator lain. Hasil penelitian menunjukkan bahwa variabel nilai pelanggan dan hambatan berpindah berpengaruh positif dan signifikan terhadap loyalitas pelanggan; loyalitas pelanggan berpengaruh positif dan signifikan terhadap Perpindahan Merek. Peneliti menyarankan perusahaan untuk: (a) meningkatkan nilai pelanggan melalui peningkatan manfaat produk dengan memberikan tawaran produk baru yang inovatif, kecepatan akses yang tinggi, dan tingkat kesalahan semakin kecil; (b) meningkatkan hambatan berpindah pelanggan antara lain adalah produk yang mampu memberikan nilai lebih tinggi bagi pelanggan dibanding pesaing; (c) menciptakan hambatan biaya yang berbeda dengan provider pesaing, memiliki keanekaragaman produk yang ditawarkan kepada pelanggan; (d) peningkatan loyalitas pelanggan dengan cara memberikan produk atau jasa sesuai dengan kebutuhan pelanggan dan menciptakan hubungan yang harmonis di antara pelanggan dengan provider penyedia jasa.Keywords:Customer Value, Switching Barriers, Customer Loyalty and Brand Switching Nilai Pelanggan, Hambatan Berpindah, Loyalitas Pelanggan dan Perpindahan Merek

Co-Authors Aditya Nugraha Agung Budiatmo Agung Budiatmo Agus Naryoso S.Sos, M.Si, Agus Naryoso Agustina Cahya Kusmita ahmad yani Ahyar Yuniawan Ali Djamhuri Alifa Nasyahta Rosiana Amelinda, Talitha Apoina Kartini Ari Pradhanawati Asa Ridho Nursinggih Bill Ovid Panjaitan Bintang Yuniar, Bintang Br. Sembiring Depari, Ame Angelique Bulan Prabawani Damas Ade Priambodo Dyah Primasari Edi Sudrajat Errisa Dila Ayunda Faizal Luthfi Fatin, Sania Khairunissa Fipit Alam Pratama Widian Sari Fitria, Difa Nur Fitriandini Dwi Parastiwi Fitriandini Dwi Parastiwi Giska Ova Gradistya, Giska Ova Hardi Warsono Hari Susanta Nugraha Hari Susanta Nugraha Heppy Widya Antika Ida Bagus Nyoman Udayana Intan Nur Maharani Ishmah Parameswari Hafi, Ishmah Parameswari Jay Satriadi Danendra Khurita Desi Harsanti Lesmanawati, Diana Lintang Tyas Kristanti Marcelo, Stephen Hammel Mardikawati Woro Marten Hanura, Marten Maulana Ichsan Maulana Ichsan Mia Yuristika, Mia Muhammad Fadhli Muhammad Ivan Aliyan Muhammad Taufan R Prakoso Ngatno Ngatno Ngatno Ngatno Nikmatul Afiyah Nisrina Kamilah Noor Septi Lestari Noviasari Dewi Eka Nuha, Zahrotun Ulin Paramitha Agdina Pusparini Prasanti, Safira Amanda Prasetya, Dony Eka Puspita Dewi, Aulia Nurputtik Putri, Della Anisa Putri, Maria Novencia Dwi Armita Rahmanda, Fakhri Rani, Wina Widya Reni Shinta Dewi Retno Kusniati Ridho Rahman Rintasari, Dias Rizkyta, Anastassya Robetmi Jumpakita Pinem Rossi, Figo Fadlillah Sabrina Rahma Cipta SAFITRI, Retno Vivi Sakti, Sandi Yudha Salsabila Az Zahra Santoso, Verensia Audre Sari Listiyorini Sari Listyorini Sari Listyorini Sari Listyorini Saryadi Saryadi Septianing, Aldilla Dwi Septo Pawelas Arso Sudharto P Hadi Sudiro Sudiro Susan, Alexandra Devaraell Tri Yuniningsih Triyani Rahmadewi, Triyani Vanny Fajryanti Verissa Rana Khansa Wahid Abdulrahman, Wahid Wibowo, Sugeng Widayanto Widayanto Widayanto Widayanto Widayanto Widayanto Widayanto Widiartanto Widiartanto

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