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All Journal Jurnal Kebijakan Publik Publisia: Jurnal Ilmu Administrasi Publik Wacana, Jurnal Sosial dan Humaniora Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) JURNAL KOLABORASI Jurnal Noken: Ilmu-Ilmu Sosial JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Ganaya: Jurnal Ilmu Sosial dan Humaniora Cakrawala: Jurnal Litbang Kebijakan Musamus Journal of Public Administration Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Academia Praja : Jurnal Ilmu Politik, Pemerintahan dan Administrasi Publik Academia Open Indonesian Journal of Cultural and Community Development Indonesian Journal of Law and Economics Review Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jurnal Ilmu Sosial dan Ilmu Politik Malikussaleh (JSPM) GREENOMIKA Jurnal Administrasi Pemerintahan Desa Indonesian Journal of Public Policy Review Procedia of Social Sciences and Humanities JKMP (Jurnal Kebijakan dan Manajemen Publik) Web of Scientist: International Scientific Research Journal Indonesian Journal of Public Administration Review Journal Pemberdayaan Ekonomi dan Masyarakat Indonesian Journal Health Science and Medicine Proceeding of International Conference on Social Science and Humanity
Lailul Mursyidah
Universitas Muhammadiyah Sidoarjo
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Physics Public Health Social Sciences Veterinary Other

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Journal : Proceeding of International Conference on Social Science and Humanity

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EFFECTIVENESS OF PROPOSING SOCIAL ASSISTANCE THROUGH THE SIKS-NG APPLICATION IN IMPROVING THE WELFARE OF RURAL COMMUNITIES Akhsanur Rizqi, Muhammad Aqil; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.260

Abstract

Objective: This study analyzes the effectiveness of social assistance applications through the SIKS-NG application in improving community welfare in Ganggang-Panjang Village, Tanggulangin District, Sidoarjo Regency. The main focus is to explore how technology impacts the distribution of social assistance, accelerates access for those in need, and identifies factors that influence successful implementation at the village level. Method: The method used is a qualitative approach with descriptive analysis. The study adapted Richard M. Steers' effectiveness theory, which includes three main indicators: adaptation, goal achievement, and integration. Data was collected through in-depth interviews, participatory observations, and analysis of related documents to get an overview of the implementation of the SIKS-NG application in the field. The findings of this analysis will be compared with the theory of effectiveness to understand the extent to which this application can fulfill the objective of distributing social assistance in villages. Results: The results of the study show that although the SIKS-NG application facilitates the process of proposing social assistance, several challenges still hinder its effectiveness, such as discrepancies in the data of aid recipients, lack of training for operators, and discrepancies in the proposal procedures in the field. Novelty: This study makes a new contribution to analyzing the application of the SIKS-NG application in the context of village governance in Indonesia, especially regarding the challenges of implementing technology at the village level.
EFFECTIVENESS OF THE APPLICATION OF SOCIAL WELFARE INFORMATION SYSTEM – NEXT GENERATION (SIKS-NG) (STUDY IN BULUSIDOKARE VILLAGE, SIDOARJO REGENCY) Nur Qomariyah, Halimatus Laili; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.267

Abstract

Objective: This study evaluates the effectiveness of the Next Generation Social Welfare Information System (SIKS-NG) in managing Integrated Social Welfare Data (DTKS) at the village level, specifically in Bulusidokare Village, Sidoarjo Regency, as part of an e-government initiative by the Ministry of Social Affairs to improve the accuracy of social assistance targeting. Method: A qualitative descriptive approach with a case study design was employed, utilizing interviews, observations, and documentation, with analysis guided by Ricard M. Steers’ indicators of effectiveness: goal achievement, integration, and adaptation. Results: The findings indicate that SIKS-NG has been relatively effective in supporting accurate data updates and ensuring more targeted distribution of social assistance. The village government has demonstrated commitment through the appointment of competent operators and provision of adequate infrastructure. However, several challenges persist, including insufficient socialization from the Social Service, limited technical skills among some operators, and instances of inappropriate beneficiary proposals. Novelty: This research contributes a localized perspective by focusing on the implementation of SIKS-NG at the village level, an area that remains underexplored, thereby offering insights for strengthening e-government strategies in poverty alleviation at the grassroots level.
IMPLEMENTATION OF PELAKU PARA DEWI TO IMPROVE GOVERNMENT SERVICES IN TANJANGRONO VILLAGE Rokmahwati, Pungki; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.271

Abstract

Objective: This study aims to analyze the implementation of Pelaku Para Dewi, a digital innovation in population administration services, and its impact on improving the quality of government services in Tanjangrono Village, Mojokerto Regency. Method: Employing a qualitative approach with purposive sampling, data were collected through observation, interviews, and documentation, and analyzed using the Van Meter and Van Horn policy implementation model, which evaluates policy objectives, resources, implementers’ characteristics, and inter-organizational communication. Results: The findings reveal that Pelaku Para Dewi has significantly improved service efficiency and accessibility, with residents reporting convenience and enhanced data security as key benefits. The successful implementation was supported by trained operators and adequate infrastructure, although challenges persist in community socialization and limited digital literacy. Novelty: As the first empirical study to examine Pelaku Para Dewi at the village level, this research contributes new insights into rural digital service delivery in Indonesia and offers a valuable reference for formulating digitalization strategies in public service management, particularly in addressing local needs and fostering inclusive governance.
IMPLEMENTATION OF E-BUDDY IN THE ADMINISTRATIVE PROCESS IN PERMISAN VILLAGE, JABON Nugraeni, Annisa Cahyaning; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.275

Abstract

Objective: This study discusses the implementation of the E-Buddy application in the administrative process in Permisan Village, Jabon District. E-Buddy is a digital innovation for managing correspondence as part of e-Government. Method: The research method uses a qualitative descriptive approach with interviews, observation, and documentation. The analysis is based on George C. Edward III's policy implementation theory which includes communication, resources, disposition, and bureaucratic structure. Result: The results show that communication and resources are adequate. However, disposition is still not optimal due to manual procedures, as village heads have not actively used the E-Buddy application. The bureaucratic structure is in accordance with standard operating procedures (SOPs), but further commitment is needed. Overall, E-Buddy has had a positive impact on the effectiveness of village administration, although implementation challenges remain. Novelty: The novelty of this research lies in its focus on the implementation of the E-Buddy application in Permisan Village which has never been studied before, as well as the in-depth use of George C. Edward III's policy implementation theory and the presentation of periodic data.
THE EFFECTIVENESS OF REQUESTS FOR MOVING ARRIVALS TO SERVICES VIA ONLINE POPULATION AND CIVIL REGISTRATION ADMINISTRATION (PLAVON DUKCAPIL) SIDOARJO REGENCY Nuriyah, Rizky Sinta; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.294

Abstract

Objective: This study aims to examine the effectiveness of the PLAVON DUKCAPIL online service in managing relocation applications in Sidoarjo Regency, with a focus on improving efficiency, accessibility, and transparency in population administration. Method: The research employed a qualitative descriptive approach, using Richard M. Steers’ effectiveness model, which emphasizes goal achievement, integration, and adaptation. Data were collected through observations, interviews, and documentation to capture perspectives from service providers and users. Results: The findings reveal that PLAVON has been relatively effective in accelerating service processes and reducing physical queues, thereby enhancing public access to population administration services. Nonetheless, several challenges remain, including limited infrastructure, high application volume, low levels of digital literacy, incomplete system integration, and unstable internet connectivity, all of which hinder optimal service delivery. To address these issues, the Department of Population and Civil Registration (Disdukcapil) has conducted routine evaluations and collaborated with universities to strengthen implementation. Novelty: This study contributes by applying Steers’ organizational effectiveness model to assess digital population administration services at the regional level, providing new insights into how structural, technological, and human factors intersect to influence the success of e-government innovations.
THE IMPLEMENTATION OF E-GOVERNMENT BY MEANS OF THE ONLINE MONITORING APPLICATION FOR STATE TREASURY AND BUDGET (OMSPAN) IN SUMORAME VILLAGE, SIDOARJO REGENCY Anggraeni, Faradilla Dwi; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.299

Abstract

Objective: This study aims to analyze the implementation of the Online Monitoring System for State Treasury and Finance (OMSPAN) as an ICT-based innovation in improving village financial management, particularly addressing issues of inefficiency, data inconsistency, and potential misuse in fund disbursement and reporting. Method: A qualitative descriptive approach was employed, utilizing written and oral information obtained through field observations and interviews to provide in-depth insights into the system’s application. Results: Findings indicate that the adoption of OMSPAN in Sumorame Village, Sidoarjo Regency, has enhanced the transparency and efficiency of village fund management sourced from the State Budget (APBN), which has become the main revenue for villages. Supporting factors include increased regulatory support, the availability of financial data, and improved accountability mechanisms, while inhibiting factors involve limited technical capacity and infrastructural challenges. Novelty: This study contributes by highlighting the role of OMSPAN as an e-government innovation at the village level, demonstrating how ICT integration strengthens financial governance in rural contexts, while simultaneously exposing practical challenges that need to be addressed for sustainable implementation.
EFFECTIVENESS APPLICATION IDENTITY DIGITAL POPULATION (IKD) IN PUBLIC ADMINISTRATION SERVICES IN SIDOARJO REGENCY Ulhaq, Naufal Alwan Dhiya; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.300

Abstract

Objective: This study evaluates the effectiveness of implementing the Digital Population Identity (IKD) in improving the quality of public administrative services in Sidoarjo Regency as part of the government’s digital transformation agenda. Method: A qualitative descriptive approach was adopted, employing interviews, observations, and documentation, with data analyzed using the interactive model of Miles and Huberman to capture comprehensive insights. Results: Findings show that although IKD has been launched across all sub-districts, the activation rate remains relatively low at 13.55% of the total ID-obligated population. Using Budiani’s (2007) effectiveness indicators—program target, socialization, implementation, and evaluation—the study highlights that IKD implementation has yet to reach optimal effectiveness, especially in regions with limited digital infrastructure and low technological literacy. While outreach initiatives such as mobile services and community-based programs have been introduced, they have not sufficiently engaged all community groups. Novelty: This research provides a critical evaluation of IKD as a strategic innovation in population administration, offering new insights into the challenges of digital inclusion and underscoring the importance of equitable access, infrastructure development, and active community involvement for the sustainable success of e-government initiatives.
QUALITY OF MOVING SERVICES THROUGH THE PLAVON APPLICATION AT THE POPUBLATION AND CIVIL REGISTRATION SERVICE OF SIDOARJO REGENCY Rizqiyah, Nadya; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.303

Abstract

Objective: This study aims to evaluate the quality of outbound transfer services through the Online Service (PLAVON) application developed by the Sidoarjo Regency Population and Civil Registration Office as an e-government innovation to enhance efficiency and accessibility in population administration. Method: A qualitative descriptive approach was employed, guided by the SERVQUAL framework encompassing tangibles, reliability, responsiveness, assurance, and empathy. Results: Findings reveal that PLAVON effectively expedites document processing, reduces face-to-face queues, and improves service accessibility. Nevertheless, challenges persist in the form of technical disruptions, low digital literacy among the community, and limited human resources. In response, the Office implemented mitigation strategies such as offline service alternatives, digital literacy education, and collaboration with higher education institutions to strengthen capacity. Novelty: This study contributes by integrating SERVQUAL analysis into the assessment of a local e-government innovation in Indonesia, highlighting both the potential and limitations of PLAVON as a model for enhancing digital public services in regions facing infrastructural and literacy constraints.
LITERATURE STUDY: THE EFFECTIVENESS OF THE USE OF E-HDW APPLICATIONS IN INCREASING THE PREVALENCE OF STUNTING Riana, Arisma Desy; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.318

Abstract

Objective: This study aims to analyze the effectiveness of the e-HDW (Electronic Human Development Worker) application in accelerating the reduction of stunting rates in Indonesia. Method: A descriptive qualitative approach was employed, using literature studies from theses, scientific articles, and journals relevant to the research focus. The analysis was guided by Duncan’s (1985) organizational effectiveness theory, which emphasizes three indicators: goal achievement, adaptation, and integration. Results: The findings demonstrate that the e-HDW application has effectively supported stunting reduction efforts by improving data accuracy, accelerating nutrition interventions, and strengthening coordination among stakeholders. Nevertheless, challenges persist, including limited access to technology, low levels of user understanding, and technical constraints that hinder optimal implementation. Novelty: Unlike previous studies, this research applies Duncan’s organizational effectiveness framework to evaluate the e-HDW application, offering a comprehensive perspective on how digital tools contribute to public health initiatives, while underscoring the critical need for capacity building, infrastructure development, and continuous adaptation to ensure the sustainability of stunting reduction programs in Indonesia.
THE EFFECTIVENESS OF THE MARRIAGE MANAGEMENT INFORMATION SYSTEM (SIMKAH) IN IMPROVING THE QUALITY OF MARRIAGE ADMINISTRATION SERVICES AT THE OFFICE OF RELIGIOUS AFFAIRS (KUA) OF CANDI SUB-DISTRICT Zahraamadhani, Salsabila Az; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.334

Abstract

Objective: This study aims to evaluate the effectiveness of the implementation of the Marriage Management Information System (SIMKAH) in improving the quality of marriage administrative services at the Office of Religious Affairs (KUA) in Candi District. Method: A descriptive qualitative approach was employed, utilizing data collection techniques such as in-depth interviews, direct observation, and document analysis, and data were analyzed using the interactive model of Miles and Huberman, with triangulation applied to ensure data validity. Result: The findings reveal that SIMKAH enhances service responsiveness by improving time efficiency and digital access, reinforces transparency through the disclosure of costs and procedures, and strengthens internal accountability via auditable digital records, however, the implementation still faces several challenges, including limited infrastructure, low digital literacy among the community, and suboptimal functionality of interactive features such as data revision and complaint tracking. Novelty: These findings suggest that SIMKAH holds significant potential as a form of digital transformation in public services, nevertheless, further development is needed to ensure greater inclusiveness and public participation, and this study contributes to the formulation of digital policy improvements in marriage service administration, particularly at the sub-district level.
Co-Authors Abiyyah, Eka Azhar Agnes Tri Mahnolita Agustin, Tiara Agustina, Isna Ahmad Fikri Alif Muzakki Ahzana, Irma Fa'ada Aini, Muwaffiq Lailatul Ainurrohman, Muhammad Alief Akhsanur Rizqi, Muhammad Aqil Alfi, Lisa Dwi Amalia, Rikha Andini, Flosovi Anggraeni, Faradilla Dwi Anggraeni, Risa Prasasti Arydianti, Fadila Putri Audy Arilia, Syavira Aviyah, Aviyah Ayu Purbasari Balqis, Diana Bambang Pujianto Bambang Pujianto Bambang Santoso Haryono Baskoro, Deny Indra Bhaskara, Gasti Dias Choiriyah, Ilmi Dea Marista Devi Novitasari, Devi Dian Rahma Santoso Dwi Novia, Santi Dwi Putri, Novia Elisa Indah Suryani Eni Rustianingsih Faizin, Moh. Fatthurahman, M. Aditya Fauziah, Lusi Indri Firda Anggi Prianka Fitria Rizki Wijaya Gusti Ilman Akbar Haditiya, Dwi Meliyarosa Hary Putra Wibowo Hendra Sukmana Heri, Mohammad Hermawan, Irdani Hidayahtullah, Ananda Putri Ida Ayu Putu Sri Widnyani Ikhsan Setiawan Ikhsan Setiawan Ilmi Usrotin Choiriyah Ilmi Usrotin Choiriyah, Ilmi Islamic Nurfajriyah Isna Fitria Agustina Isnaini Rodiyah Istanto, Hadi Iva Mareta Dewi Kartikasari, Trisnaning Khikmawati, Nurul Khilmi, Lailatul Khirom, Zitni Syifa’al Kornelia, Bella Anggun Kozin LAILATUL FITRIAH Lestari, Dita Dwi Lestari, Wahyu Indah Madinah, Charisma Eka Mai Puji Lestari Makhfud Mardiyono Mardiyono Masithah, Laila Maylita, Betari Rus Mediawati , Noor Fatimah Monicha, Mawar MUFIDAH, LAILATUL MUSLIMIN Mutrafidah, Rizky Marriery Muzakki, Ahmad Fikri Alif Nada, Silvi Qothrun Naini , Kusnul Khuluqin Ningtias, Mala Nuraif Tri Nofi, Nofi Noor Fatimah Mediawati Novianigsih, Erisa Permadani Bella Novinda Pricilia Novita Dwi Herlina Nugraeni, Annisa Cahyaning Nur Fadillah, Nur Nur Maghfirah Aesthetika Nur Qomariyah, Halimatus Laili Nur, Muhammad Sofyan Nurfajriyah, Islamic Nurisnain, Mahdarizky Muhammad Nuriyah, Rizky Sinta Nurlitha, Rahma Ayu Omega Puspita Pamungkas, Tri Yan Putra Pane, Chairunnas Parwestri, Diana Pitaloka, Icha Octavia Dyah Pramita, Emy Dewi Prasiwi, Safira Diah Pujo, Pujo Purnomo, Fellita Intan Putri Putra Wibowo, Hary Putri, Desi Diana Putry, Hanny Pradany Rachmawati, Dyah Febri Radita Andriana Madjid Rafsanjani, Moch. Jalaluddin Rahmadani, Rafdiah Iftisyah Riana, Arisma Desy Ridwan Ridwan Rizqiyah, Nadya Rokmahwati, Pungki Romadhona, Ferina Rostania, Cici Mei Nur Ruci Arizanda R Sabila, Nauly Sabrina, Bella Ayu Sakti Tia Salsabillah, Ni’matus Hilda Sentifolia, Shendya Rossi Setyoningasih, Ari Shenia Agustin Shintya Kurniawati Shobakh, Nur Izzatus Silvia Rahmawanti, Mada Siswapranata , Fadiana Zahra Sri Budi Purwaningsih, Sri Budi Sukmono, Rita Sulistiya, Gita Nanda Sutanto, Slamet Hari Suwanti, Julia Eka Cesar Suwardi Suwardi Suwito, Anggara Tri Tinara, Ella Triebuana Dewi Hayuningtyas U.B, Ahmad Riyadh Ulhaq, Naufal Alwan Dhiya Utami, Fitria Rochma Wahyu Taufiq Waluyo, Ahmad Didit Winarko, Arief Dwi Wirahayu, Choif Puspa Wiwit Hariyanto Yuda, Satya Arya Yulianto, Jovanca Lintang Arwana Yusuf Hariyoko Zahraamadhani, Salsabila Az Zahran, Evan Dwi Zuhri, Muchamad Syaifuddin