Article Per Year (5 Year)
p-Index From 2021 - 2026
2.693
P-Index
This Author published in this journals
All Journal Dinasti International Journal of Education Management and Social Science Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Ekonomica Sharia: Jurnal Pemikiran dan Pengembangan Ekonomi Syariah Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA) Joong-Ki : Jurnal Pengabdian Masyarakat Business and Entrepreneurial Review Joong-Ki Jurnal Siber Multi Disiplin Siber Journal of Transportation and Logistics Joong-Ki
Siti Maemunah
Institut Transportasi Dan Logistik Trisakti, Jakarta
Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

Published : 18 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 18 Documents
Search

 1   2 
Perahu Wisata di Pantai Ancol Siti Maemunah; Sarinah Sihombing; Dian Artanti Arubusman
Joong-Ki : Jurnal Pengabdian Masyarakat Vol. 1 No. 3: September 2022
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/joongki.v1i3.948

Abstract

Tujuan pengabdian ini adalah bagaimana menarik minat wisatawan mau berkunjung dan menikmati transportasi perahu wisata Ancol di pantai Ancol sebagai salah satu pemberdayaan usaha transportasi perahu wisata Ancol di tengah pandemi Covid-19 sehingga kehidupan ekonomi pelaku UMKM dapat meningkat dan mandiri dalam menjalankan usahanya. Ada dua (2) Permasalahan dari hasil wawancara dengan pelaku usaha perahu Ancol didapatkan adalah 1) Bagaimana meningkatkan wisatawan naik perahu wisata Ancol lebih banyak; 2) Bagaimana dapat menambah nilai ekonomi di tengah penyebaran virus Covid-19. Solusi dari permasalahan tersebut yang sudah disepakati oleh mitra adalah adalah 1) melakukan promosi (marketing) tentang keindahan pantai Ancol sebagai tempat pariwisata yang harus dikunjungi. 2) Memberikan penyuluhan, pelatihan dan pendampingan menggunakan teknologi informasi dan komunikasi (TIK) dengan menggunakan sarana internet, whatsapp atau instagram untuk menambah nilai ekonomi menarik wisatawan naik perahu wisata Ancol dimasa covid -19. 3) Penyuluhan untuk meningkatkan kinerja pelaku usaha UMKM perahu wisata dari segi sumber daya manusia dalam meningkatkan penghasilan dan pelayanan kepada pelangan untuk loyal dan senang naik perahu. 4) Perlunya memberian edukasi tentang bahaya virus covid-19, cara pencegahannya dan fungsi penerapan protokol kesehatan. 5) Perlunya sosialiasi keselamatan penumpang.
MEDIASI BRAND LOYALTY PADA BRAND IMAGE, BRAND PERSONALITY, BRAND AWARENESS DAN PERCEIVED QUALITY TERHADAP REPURCHASE INTENTION (TRAVEL AGENT KONVENSIONAL DI JAKARTA) Yuliantini Yuliantini; Siti Maemunah
Ekonomica Sharia: Jurnal Pemikiran dan Pengembangan Ekonomi Syariah Vol 8 No 2 (2023): Jurnal Ekonomica Sharia : Jurnal Pemikiran dan Pengembangan Ekonomi Syariah - Feb
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Syariah (STEBIS) Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36908/esha.v8i2.707

Abstract

Penelitian mengeksplorasi dan melakukan testing secara empirik pengaruh mediasi brand loyaty pada brand image, brand personality, brand awareness dan perceived quality terhadap repurchase intention. 310 kuesioner valid dari pelanggan 10 travel agent konvensional di DKI Jakarta. 32 item pernyataan kuesioner. 13 hipotesis diuji dengan Partial Least Square. Terdapat 10 hipotesis pengaruh positif dan 3 hipotesis tidak terdapat pengaruh positif. Implikasi manajerial travel agen konvensional mempertahankan brand loyalty dan mengembangkan repurchase intention pelanggan dengan memperhatikan peran brand dan kualitas berperilaku melayani. Model digunakan adalah mengembangkan model dan telah menghasilkan novelty baru yaitu perceived quality pada industry jasa. Travel agent konvensional belum banyak penelitian melakukan mengkombinasikan peran brand loyalty sebagai mediasi dalam pengaruh perceived quality Terhadap repurchase intention.
Perahu Wisata di Pantai Ancol Siti Maemunah; Sarinah Sihombing; Dian Artanti Arubusman
Joong-Ki : Jurnal Pengabdian Masyarakat Vol. 1 No. 3: September 2022
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/joongki.v1i3.948

Abstract

Tujuan pengabdian ini adalah bagaimana menarik minat wisatawan mau berkunjung dan menikmati transportasi perahu wisata Ancol di pantai Ancol sebagai salah satu pemberdayaan usaha transportasi perahu wisata Ancol di tengah pandemi Covid-19 sehingga kehidupan ekonomi pelaku UMKM dapat meningkat dan mandiri dalam menjalankan usahanya. Ada dua (2) Permasalahan dari hasil wawancara dengan pelaku usaha perahu Ancol didapatkan adalah 1) Bagaimana meningkatkan wisatawan naik perahu wisata Ancol lebih banyak; 2) Bagaimana dapat menambah nilai ekonomi di tengah penyebaran virus Covid-19. Solusi dari permasalahan tersebut yang sudah disepakati oleh mitra adalah adalah 1) melakukan promosi (marketing) tentang keindahan pantai Ancol sebagai tempat pariwisata yang harus dikunjungi. 2) Memberikan penyuluhan, pelatihan dan pendampingan menggunakan teknologi informasi dan komunikasi (TIK) dengan menggunakan sarana internet, whatsapp atau instagram untuk menambah nilai ekonomi menarik wisatawan naik perahu wisata Ancol dimasa covid -19. 3) Penyuluhan untuk meningkatkan kinerja pelaku usaha UMKM perahu wisata dari segi sumber daya manusia dalam meningkatkan penghasilan dan pelayanan kepada pelangan untuk loyal dan senang naik perahu. 4) Perlunya memberian edukasi tentang bahaya virus covid-19, cara pencegahannya dan fungsi penerapan protokol kesehatan. 5) Perlunya sosialiasi keselamatan penumpang.
Perahu Wisata di Pantai Ancol Siti Maemunah; Sarinah Sihombing; Dian Artanti Arubusman
Joong-Ki : Jurnal Pengabdian Masyarakat Vol. 1 No. 3: September 2022
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/joongki.v1i3.948

Abstract

Tujuan pengabdian ini adalah bagaimana menarik minat wisatawan mau berkunjung dan menikmati transportasi perahu wisata Ancol di pantai Ancol sebagai salah satu pemberdayaan usaha transportasi perahu wisata Ancol di tengah pandemi Covid-19 sehingga kehidupan ekonomi pelaku UMKM dapat meningkat dan mandiri dalam menjalankan usahanya. Ada dua (2) Permasalahan dari hasil wawancara dengan pelaku usaha perahu Ancol didapatkan adalah 1) Bagaimana meningkatkan wisatawan naik perahu wisata Ancol lebih banyak; 2) Bagaimana dapat menambah nilai ekonomi di tengah penyebaran virus Covid-19. Solusi dari permasalahan tersebut yang sudah disepakati oleh mitra adalah adalah 1) melakukan promosi (marketing) tentang keindahan pantai Ancol sebagai tempat pariwisata yang harus dikunjungi. 2) Memberikan penyuluhan, pelatihan dan pendampingan menggunakan teknologi informasi dan komunikasi (TIK) dengan menggunakan sarana internet, whatsapp atau instagram untuk menambah nilai ekonomi menarik wisatawan naik perahu wisata Ancol dimasa covid -19. 3) Penyuluhan untuk meningkatkan kinerja pelaku usaha UMKM perahu wisata dari segi sumber daya manusia dalam meningkatkan penghasilan dan pelayanan kepada pelangan untuk loyal dan senang naik perahu. 4) Perlunya memberian edukasi tentang bahaya virus covid-19, cara pencegahannya dan fungsi penerapan protokol kesehatan. 5) Perlunya sosialiasi keselamatan penumpang.
Early Medical Technology in Reducing The Mortality Rate in Toll Road Accidents Reza Aditya Digambiro; Rully Indrawan; Siti Maemunah; Tjuk Sukardimand
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 4 (2024): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i4.2632

Abstract

Purpose: The research aims to know whether the technological system is effective in bringing improvement to early medical response toward traffic accidents on toll roads in Indonesia, particularly in an attempt to bring down the mortality rate caused by traffic accidents on toll roads.  Methods: The current study holds a research design of a mixed-methods approach that mainly adopts the use of qualitative and quantitative measures of structural equation modeling (SEM. Data collected involved survey, interviews, and field observations that focused on perception of accident risk on toll roads and the effect of technology on early medical handling.  Result: The findings have therefore confirmed that the traffic accident risk perception on the toll roads is generally perceived low, with a mean perception score averaging at 2.65. On the other side, a positive picture is painted regarding the role of technology in improving timeliness and effectiveness of medical responses: its contribution to early medical handling (3.06) and the impact it can have on the reduction in rates of deaths (2.96). Conclusion: The findings highlight the urgent need for increased public awareness and the development of technology-based emergency strategies. Targeted technological interventions, particularly those enhancing early medical response, could significantly reduce toll road accident fatalities.
Logistics Service Quality, Logistics Cost, and Customs Clearance on Delivery Service Loyalty in the Indonesian Holtikura Industry Nofrisel Nofrisel; Tiya Gusti Karina; Siti Maemunah; Sri Raharjo; Euis Saribanon
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 5 (2024): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i5.2742

Abstract

Abstract: Horticultural companies in Indonesia have links with shipping service companies. Relationships to support vegetable production activities that will be marketed to various places. Problems often experienced by horticultural companies are delays in delivery to the destination, price of goods, quality of logistics services, logistics costs, custom clearance, satisfaction of horticultural companies, and loyalty of delivery services. This research method is a quantitative method with data processing using the Structural Equation Modeling (SEM) method, namely Partial Least Square (PLS)-SEM. The research results of the Logistic Service Quality, Logistic Cost and Custom Clearance variables have a direct effect on Horticultural Company Satisfaction. Logistic Service Quality and Custom Clearance have a positive influence on delivery service loyalty, while Logistic Cost and Horticultural Company Satisfaction do not have a positive influence on delivery service loyalty. It is hoped that further research will not only focus on Indonesia but can be developed to developing or developed countries. Keyword: quality of logistics services, logistics costs, custom clearance, horticultural companies, satisfaction with shipping service loyalty
The Effect of Internet of Things (IoT) and CEISA 4.0 System Reliability on Logistics Company Performance: The Mediating Role of Service Quality in Freight Forwarding Companies in Jakarta Jusuf Roni Siahaan; Siti Maemunah; Sofwan Farisyi; Eduard Alfian Syamsya; Rohana Sitanggang
Siber Journal of Transportation and Logistics Vol. 4 No. 1 (2026): (SJTL) Siber Journal of Transportation and Logistics (April - June 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v4i1.712

Abstract

This study analyzes the effect of Internet of Things (IoT) and CEISA 4.0 system reliability on logistics company performance, with service quality as a mediating variable in freight forwarding companies in Jakarta. A quantitative approach was applied using data from 288 CEISA 4.0 users, analyzed through SEM-PLS. The results show that IoT has a significant positive effect on both service quality and company performance. Meanwhile, CEISA 4.0 reliability has no significant direct effect on company performance but positively affects service quality. Furthermore, service quality mediates the relationship between IoT and company performance but does not mediate the effect of CEISA 4.0 reliability. These findings indicate that IoT plays a more critical role in improving logistics performance, while the effectiveness of CEISA 4.0 is still limited. Therefore, improving system reliability and service quality is essential to enhance company performance in the logistics sector.
Analysis of The Influence of Web Trace and Tracking, Delivery Timeliness, and Tracking System Facilities on Customer Satisfaction at PT JNE Kalimalang Branch, East Jakarta Okin Ringan Purba; Siti Maemunah; Dhaffa Fadillah Wepta; Petronela Violetta
Jurnal Siber Multi Disiplin Vol. 3 No. 4 (2026): Jurnal Siber Multi Disiplin (Januari - Maret 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jsmd.v3i4.826

Abstract

The purpose of this study is to analyze the influence of web trace and tracking facilities, delivery timeliness, and tracking system facilities on customer satisfaction of JNE Kalimalang East Jakarta branch. This study uses the SPSS program. The data were evaluated using t-test, f-test, determination coefficient test, validity test, reliability test, classical assumption test, multiple regression analysis and multiple correlation. The participants in this study are customers who use JNE delivery services as many as 150 respondents. The results of the research on the influence of web trance and tracking on customer satisfaction can maximize the features in the JNE application and the website is easier to use with a simpler, more communicative, and user-friendly design. The results of the research on the timeliness of delivery to customer satisfaction can be checked directly on the JNE application. The punctuality of package delivery is according to the estimate provided by the company so that customers feel satisfied. As a result of the research of tracking system facilities on customer satisfaction, the company is able to provide online tracking services with high accuracy that can increase consumer satisfaction.
Co-Authors Anisa Mahadita Candra Rahayu Anthony Arif Priadi Dhaffa Fadillah Wepta Dian Artanti Arubusman Dian Artanti Arubusman Dicky Virgiawan Rukmana Edhie Budi Setiawan, Edhie Budi Eduard Alfian Syamsya Eduard Alfian Syamsya Sijabat Euis Saribanon, Euis Jusuf Roni Siahaan Laurentius Bagus Permana Mudjiarjo Mudjiarjo Muhammad Andika Firmansyah Nofrisel Nofrisel Okin Ringan Purba Petronela Violetta Ram Agustina Manurung Renny Risqiani Reza Aditya Digambiro Reza Digambiro Rezha Rahandhi Rio Batista Rully Indrawan Rully Indrawan Sarinah Sihombing Sitanggang, Rohana Sofwan Farisyi Sri Rahardjo Sri Raharjo Tiya Gusti Karina Tjuk Sukardimand Vivin Marthalina Yuliantini Yuliantini