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The Influence of Customer Relationship and Reference Groups on Customer Loyalty and Customer Satisfaction as Intervening Variables at Pt Bank Syariah Tengku Syarifah; syaifuddin syaifuddin; Rusiadi Rusiadi
Maslahah : Jurnal Manajemen dan Ekonomi Syariah Vol. 1 No. 3 (2023): Juli : Jurnal Manajemen dan Ekonomi Syariah
Publisher : STAI YPIQ BAUBAU, SULAWESI TENGGARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59059/maslahah.v1i3.273

Abstract

PT Bank Syariah Indonesia has become one of the banking companies which currently has problems that have reduced public distrust. Therefore, this study will look for the influence of customer relationships and reference groups on customer loyalty and customer satisfaction as intervening variables at PT Bank Syariah. Collecting data in this study using quantitative methods. The results of the research show that Customer Relationship has a very large influence on Customer Loyalty. Likewise, Reference Groups also have a very significant influence on Customer Loyalty. So it can be said that Customer Relationship and Reference Groups are very important to be maintained by Pt. Islamic Bank.
The Influence of Procurement of Human Resources on Work Productivity with Soft Skills and Social Relations as Intervening Variables in PDAM Tirta Silau Piasa Employees Rosmaida Rosmaida; Syaifuddin Syaifuddin; Sofiyan Sofiyan
Maslahah : Jurnal Manajemen dan Ekonomi Syariah Vol. 1 No. 3 (2023): Juli : Jurnal Manajemen dan Ekonomi Syariah
Publisher : STAI YPIQ BAUBAU, SULAWESI TENGGARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59059/maslahah.v1i3.277

Abstract

The number of employee performance that is considered not in accordance with the target causes a decrease in the quality of the company. So it takes an in-depth approach to what causes it to happen. Therefore, this study wants to test whether there is an effect of motivation and work supervision on work productivity with soft skills and social relations as intervening variables on the employees of PDAM Tirta Silau Piasa. This type of research uses causal research which aims to test hypotheses on a causal relationship between one variable and another, then determines the implications for confirmation of theoretical and empirical models built from Work Motivation and Supervision. The results of the study show that the procurement of human resources has a very large influence on the work productivity of employees at PDAM Tirta Silau Piasa. This is because with quality human resources, PDAM Tirta Silau Piasa will be more consistent in carrying out its functions. In addition, procurement of human resources will create improved performance results compared to previous results.
Hubungan Penggunaan Gadget dengan Pekembangan Motorik pada Anak Pra Sekolah Usia 4-6 Tahun di TK Anggrek 97 Kabupaten Jember Syaifuddin Syaifuddin; Rizka Rizka; Ro’isa Ro’isa
Jurnal Mahasiswa Ilmu Kesehatan Vol. 2 No. 4 (2024): Oktober: Jurnal Mahasiswa Ilmu Kesehatan
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/jumkes.v2i4.1719

Abstract

Children who spend their play time playing with gadgets will tend to be lazy and reluctant to move around, so that their motor development process will be hampered. Motoric development in children also goes hand in hand with their physical maturity. Motor development is a physical activity that is centered on the brain, to acquire skills and increase the movement abilities of children to adults which are very necessary for controlling the body. This research aims to determine the correlation between gadget use and motor development in pre-school children aged 4-6 years at Anggrek 97 Kindergarten, Jember. This research method used correlational analysis with a cross sectional approach. The population was 45 students at Kindergarten Angrek 97 Jember, the sample size was 40 respondents, the sampling was determined using a purposive sampling technique. The instruments used questionnaire sheets for using gadgets and observation sheets for motor development. Then analyzed using Spearman rank test. The results of this study showed that 15 respondents (37.5%) had high gadget use and 22 respondents (55%) were starting to develop. The results of the analysis test p value = 0.000 < α 0.05. This means there is the correlation between gadget use and motor development in pre-school children aged 4-6 years at Anggrek 97 Kindergarten, Jember The role of parents has an important influence on the formation of character and the development of children, especially on their motor development and also to increase awareness of children in applying gadgets.
Co-Authors Abdul Haris Ade Kosasih Akhmad Fauzi Akhmad Rizalli Saidy Al Mawardi Alfiqriansyah Hs Alit Hindri Yani Andi Amir Muhammad Yusuf Mukhtar Andika Ari Saputra Anggi Fitralaila Nasution Anies Fuady Ardelina Ramadhani Arizal Iswara Arni Agusta BadrilIlham BadrilIlham Bahtiar Senung Binti Khoiriyah Bustari Bustari Cakranegara, Pandu Adi Caswita Caswita Catur Supriyanto Christia Dharma Putra Capah Cindy Aldrina Anjella Dara Ayu Wulansari Deny Martha Dian Dolani Simanjuntak Dian Wahyuni Diana Putri Pertiwi Dira Ayu Miranda Rusnady Endah Widiantoro Endang Dian Setioningsih Fahmi, Muhammad Febriyanti Sitorus Fina Zumrotul Mupidah Fitri Dini Sukmawati Halimatu Saddiah Marpaung Hamzah, Pratiwi Hanik Alfiyah Haninda Bharata Harapan Panjaitan Hartina Beddu Hayatun Nupus Hotmaia Harahap Ibrahim Ibrahim Ilham Caniago Ilun Mualifah Ismed Fachruzi Jati Nurcholis Jonny Zain Juita Rodiarni Sitorus Kartika Ekasari Khairul Fadhli Lila Bismala Luh Putu Ratna Sundari M. Elvan Ihza Rasyid M. Havera Maisa Dela Putri Mas Hudi Saputra Monalisa Berliana Sibarani Muhammad Alfalyzi Muhammad Mahbub Muhammad Wahyudi Muslimah Nagian Toni Nia Kurnia Nirwana Nofrizal Nofrizal Nur Azimatul Hasanah Nuralfira Alfiana Nurdan Nurdan Pareng Rengi Pipit Yerma Yernis Polaris Nasution Pratiwi Hamzah Pratiwi Hamzah Purwanto Purwanto Rachmat Adiputra Rachmat Rachmat Rachmat Rachmat Rahel Angel R. Silaban Rahmawati Rahmawati Randi Rasmulia Sembiring Renti Astuti Ridho Taufiq Subagio Rizka Rizka Romie Jhonnerie Ronald Mangasi Hutauruk Rosmaida Rosmaida Ro’isa Ro’isa Saefiana Saefiana Safiyan Safiyan Salamiah . Salman Salman Siti Aja Aulia Siti Asna Rodliyah Sofiyan Sofiyan Sri Turatmiyah Sudirman Sujianto Sukatin Sukatin Sulaiman AR Syafri Riki Syahbian Syahbian Syamsul Bahri TENGKU SYARIFAH Thamrin Thamrin Timur Priono Tri Candra Wulandari Usman Usman Vidya Dwi Amalia Zati Wisnu Bayu Ahadin Yayan Eryk Setiawan Yohanes Vyn Amzar Zainal Abidin Zamah Sari Zulkifli Lubis