Claim Missing Document
Check
Articles

Evaluasi dan Perbaikan Proses Bisnis dengan Quality Evaluation Framework (QEF), Root Cause Analysis (RCA), dan Teknik Esia (Studi Kasus: Pelayanan Pasien BPJS Rawat Jalan Rumah Sakit Islam Aisyiyah Malang) Tirta Saraswati; Ismiarta Aknuranda; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 5 (2019): Mei 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1041.393 KB)

Abstract

Islam Aisyiyah Hospital Malang is the one of private hospitals that acccepted inpatient and outpatient BPJS services. The business process of outpatient BPJS patient services Islam Aisyiyah Hospital is a service for BPJS patients by providing examinations and medication in one day without hospitalization. The BPJS outpatient services can be done in two ways, through the UGD if the patient condition emergency and through the Polispesialis if the patient is referral from a clinic or health centre. During the implementation of the BPJS outpatient services there were still problems about the detection of the referral number, the poly destination, and the patient's hospital destination in the referral letter at BPJS application and the patient's file was exchanged during the registration process. Based on these problems, it is necessary to evaluate business processes using Quality Evaluation Framework (QEF) to knows the suitability of achieving the company's by the business processes that have been modeled using Business Process Modeling and Notation (BPMN). The next step is to find the root problems with Fishbone Analysis. After that, the next step is to improve business processes using ESIA techniques (Eliminate, Simplify, Integrate, and Automation). And then, the results of business process simulation the outpatient services of BPJS at Polispesialis increased by 16.69% and at the UGD the Islam Aisyiyah Hospital increased by 4.01%.
Evaluasi Proses Bisnis Produksi Area 3 (SRIKANDI) Pada PT Tirta Investama (AQUA) Pandaan Menggunakan Metode Value Chain Analysis, Quality Evaluation Framework (QEF) dan 5 Why's Analysis Kelvin Yabes Sitompul; Yusi Tyroni Mursityo; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 5 (2019): Mei 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (884.701 KB)

Abstract

PT Tirta Investama (AQUA) Pandaan is a company engaged in the production of Bottled Drinking Water. PT Tirta Investama (AQUA) Pandaan produces a variety of products, ranging from 220 ML, 600 ML, 1500 ML, 5 Gallon and Mizone packages. Manufacturing Area 3 (SRIKANDI) is one of the manufacturing divisions at PT Tirta Investama (AQUA) Pandaan that produces 220 ML bottled water. In carrying out the 220 ML packaging production process, there are problems that occur which cause the results of the business process to be carried out not in accordance with the expected targets and can affect the production business process in manufacturing area 3 (SRIKANDI). Based on these problems, it is necessary to conduct an evaluation of the current business processes by identifying current business processes using the Value Chain Analysis method to map the main activities and supporting activities, then determine the quality factors that exist and perform calculations at all quality factors by using the Quality Evaluation Framework (QEF). Then look for the root problem in quality factors that are not in accordance with method 5 Why Analysis. The evaluation results obtained obtained 4 quality factors that were not appropriate, namely in Q5, Q8, Q11 and Q12. The results of these quality factors become problems that can affect the production business processes that are applied.
Evaluasi Proses Bisnis Produksi Manufacturing Area 4 (SHINTA) Pada PT Tirta Investama (AQUA) Pandaan Menggunakan Metode Value Chain Analysis, Quality Evaluation Framework (QEF) dan Fault Tree Analysis (FTA) Dicky Ilham Mualfi; Yusi Tyroni Mursityo; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 5 (2019): Mei 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1155.356 KB)

Abstract

Tirta Investama Company (AQUA) Pandaan is a company that manufactures in the bottling of drinking water. In the process of drinking mineral water production, this company produces some brands in various kinds of the size, such as AQUA 5 Galloon, AQUA 220 ml, Mizone 500 ml, AQUA 600 ml, and AQUA 1500 ml. Manufacturing Area 4 (SHINTA) has cooperated with a manufacturing division which focuses on producing AQUA 600 ml. In the production process of AQUA 600 ml, it often experiences the achievement of activities that are not in accordance with the target of the company which can cause the achievement of production targets to go up and down based on the OE (Operational Efficiency) indicator on the PRS (Production Reporting System) information system. Based on these problems, it is necessary to evaluate the current production business processes. The first step is identifying business processes using the Value Chain Analysis method and modeling using Business Process Model and Notation (BPMN). The result will be an evaluation of the production business process using the Quality Evaluation Framework (QEF) method and known 16 quality factors with 4 quality factors that are not in accordance with the target company. The incompatibility of quality factors will be analyzed using the Fault Tree Analysis (FTA) method to find the root cause of the problem. FTA results from a quality factor mismatch are the skills of operators in recognizing the condition of machine parts differently and the level of product standards is higher.
Pengembangan Sistem Informasi Kehadiran Siswa Berbasis Web (Studi Kasus: SMA Suluh Jakarta) Ade Ayu Puspitasari; Ismiarta Aknuranda; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 5 (2019): Mei 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1044.112 KB)

Abstract

Suluh Jakarta High School is a private school under the auspices of the Horticulture Foundation with one of its subdivisions namely BK. BK has a role to recapitulate student attendance data, the results of recapitulation are used to monitor the percentage of student attendance. In managing the presence of students the school has not utilized technology to the fullest. Every week BK needs to recapitulate data on the attendance of students. In addition, data is not always available when needed and data is not mutually integrated. To overcome these problems, we need a technology that can help manage student attendance data, namely information systems. The information system developed can help stakeholders not need to do the recording of student attendance data because the data entered into the system will be stored and recorded automatically. The stored data will also be integrated with the data entered by the picket teacher so that data can continue to be updated. The method used to develop a Student Attendance Information System uses the waterfall model with the steps taken, namely requirements analysis, design, implementation, and testing. In order to be accessible in various places, the system developed is web-based. The results of validation testing on Student Attendance Information System obtained valid results and compatibility testing contained critical issues in the system security section in the Chrome browser and Firefox due to the use of HTTP protocol.
Evaluasi Dan Perbaikan Proses Bisnis Menggunakan Quality Evaluation Framework (QEF), Root Cause Analysis (RCA) dan Business Process Improvement (BPI) (Studi Kasus: Pelayanan BPJS Rawat Inap Rumah Sakit Islam Aisyiyah Malang) Muhammad Ibrahim Al Ghazi Saragi; Ismiarta Aknuranda; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1067.131 KB)

Abstract

Aisyiyah Islamic Hospital is one of the hospitals in Malang that collaborates with BPJS Kesehatan to provide health services, one of which is the inpatient BPJS service. In carrying out inpatient BPJS services, Aisyiyah Islamic Hospital has several problems that hinder the running of services such as lack of human resources, unbalanced workloads, inter-division miscommunication, and poor computer quality. To solve existing problems, it is necessary to evaluate the current business processes by modeling business processes using Business Process Model and Notation (BPMN). The next step is to evaluate business processes using the Quality Evaluation Framework (QEF) to determine the quality factor and the suitability of achieving the company's targets. From the results of the evaluation, an analysis was conducted to find the root of the problem using one of the Root Cause Analysis (RCA) techniques, namely Fishbone Analysis. The next step is to improve business processes using one of the methods of Business Process Improvement (BPI), namely streamlining. The results of the business process time analysis simulation of BPJS service inpatient care through the Polispesialis have a time reduction percentage of 26.69%. In addition, the business process of registering BPJS inpatient services through the UGD has a percentage reduction in time of 11.91% and in the business process of inpatient BPJS patient care has a time reduction percentage of 4.22%.
Aplikasi Data Mining Untuk Memprediksi Kelulusan Mahasiswa Menggunakan Algoritme C4.5 Febrian Pandu Widhianto; Ahmad Afif Supianto; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1027.038 KB)

Abstract

Brawijaya University Faculty of Computer Science had many students. The Information system study program from the generation 2011 to 2018 has 1817 college students, but the number of students who graduate and enter is disproportionate, so that students who do not graduate on time can reduce accreditation from major, faculty or university. Based on that, the amount of data available can be used as an algorithm in data mining to predict students graduates. The C4.5 algorithms are one of the algorithms that can be used in predicting students graduation by producing a rule in the form of a decision tree. The data used in this study is student academic data from semester 1 - 4. Using the algorithm C4.5 generated accuracy by 90.9%, while ROC's curve of AUC values is 0.8232. the usability value produced from SUS is 67.5. The output generated by a dashboard display with some graphic that contains the graduation percentage, the graduation recapitulation of each generation and the value details of students, is also a form for data input that can be used by the head of program information system study program to predict by uploading collective data or linear data.
Aplikasi Data Mining Untuk Klasifikasi Kesiapan Skripsi Menggunakan Algoritma Apriori Mohammad Malik Abdul Azis; Ahmad Afif Supianto; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (673.214 KB)

Abstract

Thesis is a mandatory thing that must be done by a student to get a bachelor's degree. Based on the PSIK data from the Faculty of Computer Science, Brawijaya University, from 192 data, 96 students completed the thesis according to the specified time 95 other students did not complete the thesis according to the specified time span of 6 months. So based on these problems a system is needed that can explore knowledge - new knowledge and can help make decisions using data mining. In this study using one of the data mining tasks namely Association Rule Mining using the Apriori algorithm produces rule patterns that can be used as parameters for the prediction of thesis readiness. The collected data supports 540 academic program data records of 2013 - 2014 Information System study students and 192 FILKOM APPS data records that contain progress data for student thesis in 2018, then pre-processing to use the usage pattern using Apriori with WEKA tools. The results of testing the system using a black box show valid results so that it can be concluded that the system is made according to requirements. Then to test usability obtained a value of 67.5 which belongs to the predicate D for Scale Scale and Marginal Height for the Acceptance Range.
Pengembangan Sistem Informasi Tracer Study Alumni Berbasis Web Menggunakan Metode RUP (Studi Kasus : SMA Suluh Jakarta Selatan) Mega Isma Juwita; Satrio Agung Wicaksono; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (627.643 KB)

Abstract

Learning outcomes received by high school graduates will influence the mindset of alumni when studying at a university, based on this, an evaluation of ongoing learning is needed. Suluh High School is a private high school in Jakarta which currently has problems in managing alumni data. The BK teacher as the person in charge of the alumni data was unable to track the existence of alumni as a whole, so the process of contacting alumni to attend the Suluh High School activities was ineffective due to lack of alumni information. Therefore, it is necessary to develop an information system for tracer study alumni who can assist BK teachers in overcoming these problems. The system to be developed is a website-based information system developed using the RUP method, with the average percentage of user acceptance testing test results from the transition stage being 91.4%, so it can be concluded that the developed tracer study information system of alumni can be accepted by users. Keywords: information system tracer study alumni, RUP, User Acceptance Testing, website
Evaluasi Proses Bisnis Divisi Material Requirement Planning (MRP) Menggunakan Metode Quality Evaluation Framework (QEF) dan Root Cause Analysis (RCA) (Studi Pada PT. Xacti Indonesia) Dorothy Gabriel Sihombing; Yusi Tyroni Mursityo; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (782.972 KB)

Abstract

The progress of digital cameras today is able to attract the interest of people from various circles to buy it. As one of the Original Equipment Manufacturer (OEM) based companies that produce digital cameras, PT. Xacti Indonesia needs to develop business processes that run on the company effectively and efficiently. This study focuses on the evaluation of business processes in the Material Requirement Planning (MRP) division of PT. Xacti Indonesia. The current business process in the MRP division has a number of problems, where when updating the amount of material stock to the system it must take longer than planned and within one week there are still 3 to 4 failures in the system which result in some material data updated by the MRP operator is not stored by the system. Through this research, the author evaluates business processes using the Quality Evaluation Framework (QEF) and Root Cause Analysis (RCA) methods. The QEF method is able to combine various needs related to quality factors (quality factors) and help evaluate business processes objectively, quantitatively, and based on facts. And, the RCA method is used to analyze the root causes that occur in the MRP division process. The results of the MRP division business process evaluation using QEF were found Q12 (Frequency Failure) and Q13 (Time Efficiency) which were not in accordance with the planning, then the results of the appropriate root analysis using RCA with the 5 Analysis Why tool.
Evaluasi Dan Perbaikan Proses Bisnis Pengelolaan Siswa Menggunakan Business Process Improvement (Studi Pada: Lingua Institute) Devita Widyasari; Nanang Yudi Setiawan; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (779.444 KB)

Abstract

Lingua Institute is a course institution that provides foreign language education and training. Student Management is the main service carried out by cross-functional divisions at Lingua Institute. This service focuses on student data as an object and includes matters relating to collecting, processing, storing, and distributing student data information. But Lingua Institute still has problems when running its business processes, such as the absence of rules and standard business process flow, therefore business processes run less effectively and efficiently; data recording and data storing are still manual so it is vulnerable to data loss; and delays in making learning modules. Therefore, analysis, evaluation and improvement of business processes are needed to solve these problems and to maximize the running of business processes. In this study, business processes are modeled using Business Process Modeling and Notation (BPMN), then analyzed and evaluated using the Failure Mode and Effect Analysis (FMEA) and Five Whys Analysis and finally improved by Business Process Improvement (BPI) method. Afterward, the current business process model and recommended business process model are simulated to validate and to indicate the time efficiency of the recommended business process. In a simulation of one business process, it is found that each activity is valid and there is a time reduction of 1 hour 2 minutes 16 seconds or an increase in time efficiency of 13.93%. This happens because of improvements such as changing some activities and utilizing Information System.
Co-Authors Achmad Nofandi Ade Ayu Puspitasari Adeyaksa Galuh Waluyo Adha Apriliosusworo Adhitira Febrieztha Ramadhan Adilla Widyandhana Nuriman Aditya Rachmadi Adityo Dwirahmawan Agustinus Ryan Wicaksono Ahmad Afif Supianto Ahmad Afif Supianto Ain Nur Anisa Akbar Ilham Aldhila Meykasari Alfian Hakim Alya Paramitha Ayuningsih Amanda Puti Wibawa Ananda Risqi Amalia Andhika Akbar Saputra Andhika Mifta Alauddin Andi Reza` Perdanakusuma Anggara Cahya Nugraha Anggie Tamara Blanzesky Annisa Arifa Sesyazhade Apriyanti Apriyanti Arieftia Wicaksono Aulia Dwi Fitriani Ayu Pramadita Dewi Azhari Arsyad Azri Putri Rahmatika Bayu Rahayudi Bella Karina Sari Buce Trias Hanggara Budi Santoso Cahyaningtyas Sekar Wahyuni Carellia An-nisa Monik Citra Hemas Jati Inayu Claudio Canigia Guntara Daniel Austin Dominicus Deafinansia Nurido Andiyani Dedi Romario Desy Miladiana Devi Septiani Devita Widyasari Diah Priharsari Dian Eka Ratnawati Dicky Ilham Mualfi Dimas Hariyanto Sudarpi Dimounitif Nelaspaba Dinar Fairus Salsabillah Dinar Indah Dwi Utami Dinda Agnes Putri Dinda Ayu Rudyana Putri Dio Hilmi Habibi Dio Rahmat Putra Dion Ricky Saputra Djoko Pramono Djoko Purnomo Dorothy Gabriel Sihombing Dwi Asri Nuryulianti Dwija Wisnu Brata Dzurriyatul Iflahah Ellen Yanuarti Endang Suryawati Erni Dwi Hartini Erzhal Risan Wikata Fajar Ubaidillah Ahmad Faqih Hidayatur Rahman Faris Wibowo Putro Farisa Aidilla Alfas Fawwaz Roja Mahardika Fawwaz Roja Mahardika Febiko Ramadina Febrian Pandu Widhianto Fitra A. Bachtiar Fitra Abdurrachmad Bachtiar Fitra Abdurrachman Bachtiar Frydo Tio Fernando Hafizh Yuwan Fauzan Hamim Nizar Yudistira Hanifah Muslimah Az-Zahra Haris Surya Wijayanto Harisul Ikrom Amin Heraspati Yudha Pratama Herman Tolle Hetty Mukammilah Higam Saiful Sadzali Hilmi Rezkian Aziz Dama Hilwa Aminatus Sholihah Ibnu Irawan Pratama Iffa Aulia Ulwani Ihza Razan Alghifari Ilma Bunga Sahara Imam Setyo Wibowo Indra Fahrizal Inggrid E. A. Siahaan Inka Setya Anggraini Intan Rumaysha Intan Sartika Eris Maghfiroh Iqbal Taufiq Ahmad Nur Ismiarta Aknuranda Istania Salma Jesy Thesalonica Mononimbar Juara Hutagalung Kartika Utami Kelvin Yabes Sitompul Kevin Gusti Farras Fari' Utomo M. Iqbal Farras Pratama Mega Isma Juwita Merlien Yuliana Permatasari Moch. Rosul Zein Mochamad Chandra Saputra Mohammad Malik Abdul Azis Muhamad Fauziawan Agung Rewanda Muhammad Aswin Muhammad Averous Mahdafikiyah Muhammad Ferdyandi Muhammad Hanif Hasanain Muhammad Ibrahim Al Ghazi Saragi Muhammad Indra Firdaus Muhammad Iqbal Muhammad Rasyad Fauzan Muhammad Rayhan Ravandika Muhammad Rizqi Ramadhan Muhammad Taufik Dharmawan Muhammad Tri Hermawan Mumtazah Rizti Arini Nabilah Iftah Nella Nadhif Mahendra Putra Nafiani Nafiani Nanda Petty Wahyuningtyas Nashihul Ibad Al Amin Nasita Ratih Damayanti Nazva Abiya Niken Hendrakusma Wardani Niken Hendrakusma Wardani Nourman Hajar Novira Azpiranda Novriani Dewi Anwar Nur Fatimah Nur Laita Rizki Amalia Prakoso Adi Bagaskara Prasetyo Iman Nugroho Priyambadha, Bayu Putera Iga Arrahma Putri Puspitasari Raden Sandra Yuwana Raditya Rizky Putra Rafi Audian Retno Indah Rokhmawati Rista Yasin Lamohammad Hende Rizal Halim Adirasyid Rois Yanuar Rahman Wahyudi Rokhmah Vira Santi Ryan Dwi Pambudi Salsabilla Syafta Sandrian Yulian Firmansyah Noorihsan Sarah Anggina Satrio Agung Wicaksono Satrio Arif Budiman Satrio Dwiartono Satrio Hadi Wijoyo Sheila Maulidia Sholachuddin Al Ayubi Syifa Basyasyah Bysi Theresia Emiliana Boleng Tirta Saraswati Tito Rhenaldi Priono Topan Prakoso Tri Afirianto Tri Susanto Victor Axelius Kristianto Siren Welly Purnomo Whita Parasati Wildan Arrizal Wahyu Sutomo Wildan Dery Rahadi Wira Kumara Wiratama Ahsani Taqwim Yoga Tika Pratama Yusi Tyroni Yusi Tyroni Mursityo Zaenal Kurniawan Zulfiar Ryanda Putra