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All Journal JDM Jurnal Manajemen Terapan dan Keuangan Jurnal Ilmiah Universitas Batanghari Jambi EKONOMIS : Journal of Economics and Business International Journal of Supply Chain Management Jurnal Ilmiah Dikdaya JURNAL INOVASI EDUKASI Jurnal Ekonomi Manajemen Sistem Informasi SERAMBI: Jurnal Ekonomi Manajemen dan Bisnis Islam Jurnal Ilmu Manajemen Terapan (JIMT) Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Jurnal Perspektif Pembiayaan dan Pembangunan Daerah Jurnal Karya Abdi Masyarakat Journal of Business Studies and Management Review EJOIN : Jurnal Pengabdian Masyarakat Innovative: Journal Of Social Science Research Jurnal Pengabdian Masyarakat Pinang Masak NAJAHA IQTISHOD : Journal of Islamic Economic and Finance Jurnal Penelitian Pendidikan Indonesia
Sigit Indrawijaya
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Religion Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Mathematics Physics Public Health Social Sciences Transportation Other

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Optimasi Kualitas Kerja Melalui Kecerdasan Emosional : Sebuah Pendekatan pada Pengaruh Uraian Pekerjaan Studi pada Bagian Seksi Pengawasan KPP Pratama Jambi Pelayangan W, Chandra Wijaya.; Adriani, Zulfina; Indrawijaya, Sigit
Innovative: Journal Of Social Science Research Vol. 4 No. 3 (2024): Innovative: Journal Of Social Science Research (Special Issue)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i3.11971

Abstract

Penelitian ini dilakukan pada Bagian Seksi Pengawasan Kantor Pelayanan Pajak Pratama Jambi Pelayangan untuk mengetahui pengaruh uraian pekerjaan terhadap kualitas kerja melalui kecerdasan emosional. Penelitian ini merupakan penelitian kuantitatif dengan jumlah responden sebanyak 33 pegawai. Kemudian data diolah dengan menggunakan aplikasi Partial Least Squre (PLS). Proses pengujian dilakukan dalam tiga tahapan, yaitu outer model, inner model dan pengujian hipotesis. Berdasarkan hasil pengujian diperoleh hasil yaitu 1)terdapat pengaruh positif dan signifikan antara uraian pekerjaan terhadap kualitas kerja dengan nilai signifikan sebesar 0,010, 2)terdapat pengaruh positif dan signifikan antara uraian pekerjaan terhadap kecerdasan emosional dengan nilai signifikan sebesar 0,000, 3)terdapat pengaruh positif dan signifikan antara kecerdasan emosional terhadap kualitas kerja dengan nilai signifikasi sebesar 0,000 dan 4)terdapat pengaruh uraian pekerjaan terhadap kualitas kerja melalui kecerdasan emosional dengan nilai signifikan sebesar 0,000 serta seluruh hipotesis diterima. Dapat disimpulkan bahwa uraian pekerjaan yang jelas mampu membantu pegawai dalam mengelola kecerdasan emosionalnya sehingga pegawai dapat meningkatkan kualitas kerjanya.
The INFLUENCE OF MARKET ORIENTATION AND ENTREPRENEURSHIP ORIENTATION ON MODERATED COFFEE SHOP PERFORMANCE (M) SOCIAL MEDIA IN COFFEE SHOP IN JAMBI CITY Zuhri, Almuluk Fajar; Fitriaty, Fitriaty; Indrawijaya, Sigit
Journal of Business Studies and Management Review Vol. 7 No. 2 (2024): JBSMR, Vol 7 No.2 June 2024
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v7i2.35216

Abstract

This research aims to analyze the influence of Market Orientation and Entrepreneurship Orientation on Coffee Shop Performance, with Social Media as a moderating variable. This research was conducted at 49 Coffee Shops in Jambi City, using a questionnaire method to collect data. The analysis tool used is SmartPLS. The research results show that Market Orientation has no significant effect on Coffee Shop Performance, with a T-statistics value of 0.059 and a P-value of 0.477. On the other hand, Entrepreneurial Orientation has a positive and significant influence on Coffee Shop Performance, with a T-statistics value of 1.797 and a P-value of 0.036. Social Media has also been proven to have a positive and significant influence on Coffee Shop Performance, with a T-statistics value of 2,276 and a P-value of 0.011. In addition, this research found that Social Media does not moderate the influence of Market Orientation on Coffee Shop Performance, with a T-statistics value of 0.039 and a P-value of 0.484. However, Social Media moderates the influence of Entrepreneurial Orientation on Coffee Shop Performance, with a T-statistics value of 2.019 and a P-value of 0.022. These findings indicate that Entrepreneurial Orientation and the use of Social Media play an important role in improving Coffee Shop Performance. Therefore, Coffee Shop owners are expected to increase their entrepreneurial orientation and utilize social media more effectively to achieve better performance. Keywords: Market Orientation, Entrepreneurship Orientation, Social Media and Coffee Shop Performance.
Dukungan Pimpinan dan Dampaknya Terhadap Perilaku Kerja Proaktif yang Dimediasi oleh Budaya Kerja (Studi pada PT. PLN (Persero) Unit Layanan Pelanggan (ULP) Muara Sabak) Sutopo, Tri; Amin, Shofia; Indrawijaya, Sigit
Jurnal Ilmiah Universitas Batanghari Jambi Vol 24, No 2 (2024): Juli
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v24i2.5345

Abstract

This research aims to describe leadership support, work culture and proactive work behavior at PT. PLN (Persero) Muara Sabak Customer Service Unit (ULP), as well as testing the influence of leadership support on proactive work behavior, both directly and indirectly, work culture. The population in this study were employees at PT. PLN (Persero) ULP Muara Sabak, totaling 60 employees. Meanwhile, to determine the sample in this research, the census technique was used. The research uses a quantitative approach with survey methods and uses Partial Least Square (PLS) data analysis. The research results show that the support from the leadership of PT. PLN (Persero) ULP Muara Sabak directly or indirectly through work culture has a significant influence on employee proactive work behavior. These results indicate that strong leadership support creates a work culture so that employees can adapt and behave proactively in facing challenges.
IMPLEMENTASI SISTEM INFORMASI WISATA ALAM DANAU TANGKAS SEBAGAI STRATEGI PENGUATAN PROMOSI PARIWISATA DI DESA LABORATORIUM TERPADU TANJUNG LANJUT KECAMATAN SEKERNAN MUARO JAMBI Indrawijaya, Sigit; Sari, Novita; Suprayogi, Dawam; Suhartini, Sugih; Utomo, Pradita Eko Prasetyo
Jurnal Pengabdian Masyarakat Pinang Masak Vol. 6 No. 2 (2025): Vol 6 No 2 (2025) Desember 2025
Publisher : Fakultas Sains dan Teknologi, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jpm.v6i2.41928

Abstract

Pelayangan sub-district is a sub-district in Jambi City where the average income of the population is obtained from small and medium industries (IKM). The product produced is one of the typical products of the Jambi region, including crackers, batik, food, and others. Product marketing that has been carried out so far is still fixated using conventional methods. This is due to the limited knowledge of IKM managers in the Pelayangan District area in utilizing information technology to support the marketing process for the products they produce. With the use of social media and the development of video advertisements on social media, it is possible to expand market share and the resulting product sales transactions. For this reason, in order to expand market share, a community service program for the application of science and technology is carried out. Where in this service program, the development and implementation of assistance in the use of promotional media will be carried out in the form of product videos that are advertised premium on social media in order to expand market share in product sales to small and medium industries (IKM) in Pelayangan Kota District. Assistance activities will be carried out in 3 activity sessions located in Pelayangan District, namely 1 session of delivering material, ideas and ideas about product marketing through advertising services on social media and 2 sessions of making, implementing and mentoring the use of the media. The output resulting from this community service activity is an increase in community understanding and skills about promotion using social media and IKM product videos that are promoted through advertising services on social media.
Kewirausahaan Islam di Selatan Thailand: Integrasi Etika Islam, Koperasi Syariah, dan Literasi Keuangan dalam Penguatan Ekonomi Umat Bado, Abdunmumin; Indrawijaya, Sigit; Zamzami, Zamzami
Journal of Business Studies and Management Review Vol. 9 No. 1 (2025): JBSMR, Vol 9 No.1 December 2025
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v9i1.51434

Abstract

This article examines the dynamics of Islamic entrepreneurship in Southern Thailand, particularly in the provinces of Pattani, Yala, and Narathiwat, which are predominantly inhabited by Malay Muslims. This study employs a qualitative descriptive method through a literature review approach, integrating findings on the business practices of Muslim entrepreneurs, the role of Islamic cooperatives, Islamic financial literacy, and community access to halal financing. The results indicate that while the community demonstrates a strong commitment to conducting business in accordance with Islamic principles, Islamic entrepreneurship in the region faces several structural challenges. These include a limited understanding of Islamic jurisprudence (Fiqh Muamalah), low levels of Islamic financial literacy, restricted access to formal Islamic financial institutions, and external economic shocks such as the COVID-19 pandemic. However, the existence of the Pattani Islamic Cooperative, community-based business initiatives, and the optimization of Islamic social finance instruments such as zakat, waqf, and sadaqah provide significant opportunities to strengthen the ecosystem. This article concludes that the sustainable development of Islamic entrepreneurship in Southern Thailand requires a strategic integration of ethical reinforcement, institutional support from cooperatives, and enhanced financial literacy.
MEMBANGUN LOYALITAS PELANGGAN KLINIK KECANTIKAN MYRII JAMBI: ANALISIS STRATEGI COST LEADERSHIP DENGAN KEPUASAN SEBAGAI MEDIATOR Fajri, Irham; Dahmiri; Indrawijaya, Sigit
Journal of Business Studies and Management Review Vol. 9 No. 1 (2025): JBSMR, Vol 9 No.1 December 2025
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v9i1.53445

Abstract

The primary objective of the development of beauty clinics is to attract and maintain customer loyalty toward the services offered. This study aims to analyze the effect of cost leadership strategy on customer loyalty at MyRii Beauty Clinic Jambi, both directly and indirectly through customer satisfaction as a mediating variable. In addition, this research examines the effect of cost leadership strategy on customer satisfaction, as well as the effect of customer satisfaction on customer loyalty. This study employs a quantitative approach and is classified as explanatory research. The sampling technique used was purposive sampling, with the sample size determined using the Slovin formula, resulting in 359 respondents. The findings indicate that cost leadership strategy have a positive effect on customer loyalty at MyRii Beauty Clinic Jambi. Affordable and efficient pricing are able to enhance customer satisfaction, which in turn encourages customer loyalty. Furthermore, customer satisfaction is proven to play a crucial role in strengthening the relationship between cost leadership strategy with customer loyalty, both through direct effects and as a partial mediating variable. These findings confirm that customer satisfaction is a key factor in building sustainable customer loyalty.
Co-Authors . NIKMATURROHMAH . ROSIFILAYANTI . WIDAYANTI Ade Octavia Ade Octavia Agus Solikhin Ahmad Sobirin Ajizah, Nur Amelia, Mellisa Aminuyati Anggraeni, Joli Anjastanara Pasae ARBET IRAWAN NASUTION Asep Machpudin Asrini Asrini Bado, Abdunmumin Bestina Sri Juniar Candra Mustika Dahmiri Dawam Suprayogi Deldi Abdilah Deva Budyawan DianMala Fithriani Aira Dwiyatma, Rahman Edward Edward Edward Edward Eka Purnama Enjanita, Sanci erida erida Fajri, Irham Fitri, Lucky Enggraini Fitriaty, Fitriaty Frans A. Indrianawati Usman Jabbar, Raden Abdul Johannes johannes johannes Kiki Widyasari Laras Wati Lucky Enggraini Fitri Lutfi M. Jihadi Mufaddhal, Zaidan Muhammad Arif Muhammad Fadly Hasibuan Muraddin, Zulkifli musnaini musnaini Musnaini Musnaini Novita Ekasari Novita Sari Nur Ajizah Nurida Isnaeni Octora, Shinta Putra, Faris Mahadika Rado Permata Rahmadi, Alfa Reza Revia Setiani Ridhwan Ridhwan Ridhwan Ridhwan, Ridhwan Rista Aldilla Syafri Rista Aldilla Syafri Rosif Rohman Roziani, Riza Semi Semi Shofia Amin Siregar, Ade Perdana Sry Rosita Suhartini, Sugih Sutopo, Tri Syahmardi Yacub Syaifudin, Alfi Tialonawarmi, Feny Tona Aurora Lubis Utomo, Pradita Eko Prasetyo W, Chandra Wijaya. Wati, Ayu Ulya Yacub, Syahmardi YENI EVRIANI Yudi Yudi Yuzerizal Yuzerizal Zamzami Zamzami Zamzami Zamzami Zuhri, Almuluk Fajar Zulfina Adriani Zulkifli Muraddin