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MANAJEMEN BACK OFFICE BERBASIS TEKNOLOGI INFORMASI PADA PT. BANK CENTRAL ASIA, TBK Jamil, Abdul; Bachtiar, Syamsul; Widyastuti, Dewi Dyah
JSI (Jurnal sistem Informasi) Universitas Suryadarma Vol 9 No 1 (2022): JSI (Jurnal sistem Informasi) Universitas Suryadarma
Publisher : Universitas Dirgantara Marsekal Suryadarma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jsi.v9i1.844

Abstract

Agar meningkatkan pelayanan terhadap nasabah maka petugas Back Office Bank BCA harus mendukung petugas Front Liner dengan baik. Namun dengan banyaknya data yang masih tersimpan manual di lembaran kertas dan buku tulis menyebabkan kinerja petugas Back Office kurang maksimal. Proses pencarian data menjadi kurang efektif dan tidak efisien sehingga waktu dalam melayani nasabah menjadi kurang cepat. Dari hasil pengamatan dan wawancara maka untuk menyelesaikan kendala ini diperlukan suatu aplikasi yang dapat menyimpan data secara komputerisasi, sehingga data yang tersimpan diharapkan mampu menampilkan informasi sesuai dengan kebutuhan petugas Back Office.  Kata kunci: layanan, data, system, informasi,
Dasar Penemuan Hukum Hakim Pengadilan Agama Yogyakarta Dalam Mengabulkan Dispensasi Izin Kawin Anak di Bawah Umur Pasca Berlakunya Undang-Undang Nomor 16 Tahun 2019 Tentang Perkawinan (Studi Tentang Legal Reasoning) Indra Dwi Cristianto; Abdul Jamil
Prosiding Seminar Hukum Aktual Fakultas Hukum Universitas Islam Indonesia Vol. 3 No. 6 NOVEMBER 2025
Publisher : Fakultas Hukum Universitas Islam Indonesia

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Abstract

This study aims to analyse the basis for the Yogyakarta Religious Court Judges in making legal reasoning in granting dispensations for permission to underage marriage and find out the tendency of Yogyakarta Religious Court Judges to grant dispensations for underage marriage. The problem this research is what is the basis for the Yogyakarta Religious Court Judges in making legal reasoning in granting dispensations for underage marriage after the enctment of Law Number 16 of 2019, and why the Yogyakarta Religious Court Judges tend to grant dispensatons for marriage. This Research uses empirical legal research with an empirical and sociological approach. The data source of this research uses primary data through interviews and secondary data through library studies, document studies, and analysis qualitative. The results of this study indicate that the considerations of Yogyakarta Religious Court Judges in making legal reasoning are more likely to protecting children, but never consider how its relates to divorce data. The reason for the tendency of Yogyakarta Religious Court Judges to grant marriage dispensations is that only consider pity, only take one aspect of the maqasid sharia elements, namely the benefit of protecting children.
MENELUSURI FUNGSI SOSIAL SURAU NAGARI DI KEHIDUPAN MASYARAKAT BATIPUAH BARUAH Nurfarhanah Nurfarhanah; Abdul Jamil; Manda Tri Syakila; Maysa Fadhila; Rafaldi Rafaldi
Jurnal Intelek Dan Cendikiawan Nusantara Vol. 2 No. 6 (2025): Desember 2025 - Januari 2026
Publisher : PT. Intelek Cendikiawan Nusantara

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Abstract

Surau Nagari, khususnya di Minangkabau, telah lama menjadi pilar penting dalam kehidupan sosial, keagamaan, dan budaya masyarakat. Penelitian ini mengkaji fungsi sosial Surau Nagari Lubuak Bauak di Batipuah Baruah, Sumatera Barat, yang telah menjadi bagian integral dari identitas lokal dan keagamaan. Meskipun surau secara tradisional berfungsi sebagai pusat ibadah, pendidikan agama dan adat, serta tempat musyawarah, peran sosialnya sering kali tidak terdokumentasi dengan baik. Penelitian kualitatif ini menggunakan pendekatan sejarah dan sosial, didukung oleh wawancara mendalam dengan tokoh masyarakat dan pengamatan langsung, untuk menelusuri sejarah, fungsi awal, pergeseran peran, serta revitalisasi Surau Lubuak Bauak di tengah modernisasi. Hasil penelitian menunjukkan bahwa Surau Lubuak Bauak, yang didirikan antara tahun 1884-1901, awalnya berperan sebagai pusat pendidikan karakter pemuda, lembaga pendidikan Islam terkemuka, pusat musyawarah, dan benteng pelestarian budaya lokal. Namun, seiring waktu, fungsinya bergeser menjadi pusat kegiatan keagamaan yang lebih terbatas dan simbol sejarah serta objek wisata budaya. Meskipun demikian, surau ini telah merevitalisasi perannya sebagai penanda identitas kultural, pusat pendidikan Al-Qur'an dan karakter anak, ruang publik multifungsi untuk kegiatan komunitas, serta aset wisata budaya berbasis komunitas. Transformasi ini menunjukkan adaptasi Surau Lubuak Bauak dalam menjaga relevansinya di tengah tantangan zaman, sekaligus menegaskan pentingnya surau sebagai lembaga sosial yang dinamis dalam masyarakat Minangkabau
The Qualitative Study of Information System Utilization in Organizational Decision-Making Sarono, Joko; Jamil, Abdul; Fatkhunnajah, Emmie; Hidaya, Nurkomar; Purwanto, Purwanto
Jurnal Indonesia Sosial Sains Vol. 7 No. 3 (2026): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v7i3.2282

Abstract

Background: The use of information systems has become a crucial element in supporting organizational decision-making amidst the complexity of the business environment and demands for efficiency. Objective: This study aims to explore how information systems are utilized in organizational decision-making processes, as well as to identify the benefits, challenges, and factors contributing to their success. Methods: The study used a qualitative approach with a case study method in an organization that has implemented an integrated information system. Data were collected through in-depth interviews, observations, and analysis of internal organizational documents. Results: The results indicate that information systems play a significant role in improving decision quality by providing accurate, timely, and relevant data. However, the use of information systems has not been fully optimized due to limited user competency, resistance to change, and data integration constraints. Conclusion: This study provides a conceptual contribution to understanding the role of information systems in organizational decision-making and provides practical implications for system managers and organizational leaders in improving the effectiveness of information technology utilization.
Employee Engagement, Komitmen Organisasi, dan Budaya Organisasi Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Sebagai Variabel Mediasi (Suatu Kajian Studi Literatur Manajemen Sumberdaya Manusia) Catur Wahyuningsih; Maswanto; Suhendar Sulaeman; Abdul Jamil
Reslaj: Religion Education Social Laa Roiba Journal Vol. 7 No. 6 (2025): RESLAJ: Religion Education Social Laa Roiba Journal
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v7i6.6894

Abstract

Previous research and relevant research are very useful for research or literature review of scientific work, whether studying the influence between variables or other factors that influence a variable itself. This article discusses a literature review of factors that influence employee performance, namely job satisfaction which is used as an intervening variable, employee engagement, organizational commitment, and organizational culture. This article was written to design hypotheses that influence variables so that they can be used in subsequent studies. The results of this study are: 1) Employee engagement has a positive and crucial influence on job satisfaction; 2) organizational commitment has a positive or crucial impact on job satisfaction; 3) organizational culture has a positive or crucial impact on job satisfaction; 4) Employee engagement has a positive and crucial influence on employee performance; 5) Organizational culture has a positive and crucial influence on employee performance; 6) Job satisfaction has a positive and crucial influence on employee performance. 7) Job satisfaction can mediate employee engagement which influences employee performance. 8) Job satisfaction can mediate organizational culture which influences employee performance.
Peningkatan Performa Classification and Regression Tree Menggunakan Bagging pada Diagnosis Penyakit Jantung Fitriyana, Kokom Hera; Tyas, Fitri Ayuning; Jamil, Abdul
Jurnal Teknik Informatika dan Sistem Informasi Vol 12 No 1 (2026): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v12i1.12439

Abstract

Heart disease is one of the leading causes of death worldwide, necessitating fast and accurate diagnostic methods for effective prevention. One approach that can be used is data mining, particularly classification methods to analyze health data. The Classification and Regression Tree (CART) algorithm is known for its interpretability but has a drawback in terms of model stability against data variation. To address this issue, the Bootstrap Aggregating (Bagging) technique is applied to improve the model’s stability and accuracy. This study aims to implement and evaluate the effectiveness of the Bagging technique in enhancing the performance of the CART algorithm for heart disease diagnosis. The data used in this study consists of three datasets available on the Kaggle platform: Heart Disease, Heart Disease Cleveland, and Heart Disease Prediction. The model is built under two conditions: using default parameters and using parameters optimized through the Grid Search method. The research process includes data preprocessing (data type adjustment, handling missing values, and outlier detection), training of two types of classification models (single CART and CART with Bagging), and evaluation based on accuracy metrics. The results show that the application of the Bagging technique consistently improves the accuracy of the CART algorithm. Under default parameters, accuracy increased from 72.89% to 78% (Heart Disease), 81.89% to 85.78% (Heart Disease Cleveland), and 77.44% to 82.44% (Heart Disease Prediction). With tuned parameters, accuracy increased from 75% to 84% (Heart Disease), 77% to 83% (Heart Disease Cleveland), and remained at 83% (Heart Disease Prediction). Therefore, the Bagging technique is proven effective in enhancing the accuracy and stability of the CART model for heart disease diagnosis.