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Noor Latifah
Universitas Muria Kudus
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Journal : Journal of Information Systems and Informatics

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Integrating the PIECES Framework with Human Computer Interaction to Evaluate User Acceptance of E-Marketplace Information Systems Fiati, Rina; Zahro, Nafi Inayati; Latifah, Noor
Journal of Information System and Informatics Vol 7 No 4 (2025): December
Publisher : Asosiasi Doktor Sistem Informasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63158/journalisi.v7i4.1354

Abstract

This study evaluates user acceptance of E-Marketplace information systems by integrating the PIECES Framework with a Human–Computer Interaction (HCI) approach. This integration offers a comprehensive view of both technical system performance and user-centered interaction, particularly for users with disabilities. The PIECES Framework assesses system quality and operational effectiveness, while the HCI approach emphasizes usability, user experience, and interaction patterns that influence acceptance and satisfaction. Using an action research design, data were collected via questionnaires from a sample of 30 respondents. The findings indicate that user interest has a partial yet significant effect on behavior, while other variables jointly influence user engagement. Notably, there was a marked increase in user understanding of internet tools—from 27% initially not understanding application use to 91% demonstrating improved comprehension. This progress underscores the importance of accessible and user-friendly design in enhancing trust and perceived security. The results highlight the critical role of consistent interface design, clear navigation, and inclusive visual elements in promoting usability and satisfaction. The study offers valuable insights for system developers and researchers to improve E-Marketplace platforms by aligning technical performance with inclusive, user-centric design—ensuring accessibility for all users, including persons with disabilities, and driving greater digital inclusion in the evolving digital economy.
Co-Authors - Supriyono Achmad Fauzi Adiyono, Soni Adzani Ghani Ilmannafian Agus Tiyo, Muhammad Savra Ahyudiya, Higan Nanda Ainur, Ghefira Al Maududi, Abul A'la Al-Maududi, Abul Ala Andi Agus Setyawan Andinie, Lilian Bunga Andriawan, Yogi Andriawan, Yogi Andy Prasetyo Utomo Anggraeny, Wahyu Kartika Annas Fatia, Imelda Anteng Widodo Anwar Mallongi Aprilia, Tyas Ardila, Septiyani Arfiyan, Farel Dani Arif Setiawan Arinda, Yosi Duwita Ariyanto, Januar Asih, Erny Atik Rokhayani Budi Cahyo Wibowo Dermawan, Fariz Dian Aditya Diana Laily Fithri Diana Laily Fithri Dihartawan, Dihartawan DWI RAHMAWATI Effendi, Luqman Eko Darmanto Elsya Vera Indraswari Erlina Nofianti Ernyasih, Ernyasih Fajar Nugraha FAJAR NUGROHO Fajrini, Fini Fatmala, Indah Fauzi, Sa'ad Fauzia, Ghina Zahrotul Fawwaz, Muhammad Taufiq Ferry Ferdiansyah, Ferry Ghufriyyah, Shinta Gilang Anugerah Munggaran Gudnanto Hakim, Chaerul Wisnu Handayani, Rosmawati Herdiansyah, Dadang Herlina Sari, Nurya Hidayat, Hilmi Bayu Higan Nanda Ahyudiya Ida Ayu Putu Sri Widnyani Ika Friscila, Ika Imam Abdul Rozaq Iman, Hadad Karsa Nur Irawati, Diana Izzatul Wahyuningsih Jaksa, Suherman Juhazty, Meti Brendha Kharisma, Dayu Swasti Kristiana, Isha Desty Kurniasari, Nita Kurniawan, Rizky Dwi Kusumawardhana, Muhammad Anton Laily Fithri, Diana Lina Anjelina Lisa Rachmawati Lubis, Anwar Lukito, Aji Lusida, Nurmalia Madiana, Tiara Septya Mariatul Kiptiah Marlina Oktaviani Maulidiawati, Chyntia Melviani, Melviani Mochammad Imron Awalludin Mubarrizi, Nor Muhammad Muhammad Muhammad Arifin Muhammad Firdaus, Ricko Muhammad Indra Darmawan muhammad rizky, muhammad Muhammad Shofiyuddin Munawaroh, Vika Aulia Munaya Fauziah Nadiva Naifa Najla Nafi’ Inayati Zahro Nastiti, Kunti Natashia, Dhea Noor Yulita Dwi Setyaningsih Novanto, Ilham Setyo Nujulla, Puspa Odang, Maulidina Salsabilla Pawestri, Hasna Pratomo Setiaji Purwanto, Ari Joko Putri Kurnia Handayani Putri, Vivinda Trisnowati R Rhoedy Setiawan Rahman, Nisa Aulia Rayhana, Rayhana Restu Prayoga, Hendrika Rike Syahniar Rina Fiati Rina Saputri Rohama, Rohama Romadhon, Zainur Romdhona, Nur Setyawan, Andi Agus SG, Hardiman Shofiani Dwi Natalia Slametiningsih, Slametiningsih Sofian, Ahmad Srisantyorini, Triana Suherman, Suherman Sulistina Rini Supriyono Supriyono Supriyono Suryaalamsah, Inne Indraaryani Sutono Sutono Sutono Syafiul Muzid Triya Adzani Maulidina Tutik Khotimah Viki Muliawati Wulandari Wahdah, Rabia Wiwit Agus Triyanto Wulandari, Berliana Adya Yudie Irawan Zakaria Mubarok, Adhi Zen, Azizah Zulfa Himmatul Ulya