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Analisis Faktor-Faktor Yang Berpengaruh Pada Loyalitas Pelanggan Klinik Saraf Rumah Sakit Jiwa Daerah Dr Rm Soedjarwadi Rima Hayu Sri Widadi; Muhammad Farid Wajdi; Ahmad Mardalis
Jurnal Admmirasi Vol 1 No 1 (2015): Desember
Publisher : Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47638/admmirasi.v1i1.21

Abstract

The Customer loyalty is absolutely necessary in this era of increasingly fierce competition, including in the health care business. Because of the absence of customer loyalty, the hospital will not grow well even be left by customers. The purpose of this study was to analyze the factors that affect customer loyalty in Clinical of Neurology RSJD Dr. RM Soedjarwadi. The total sample of 139 respondents in there with purposive sampling. Based on SEM analysis concluded that the impact of service quality on customer satisfaction. Service quality effect on patient or customef. The hospital image effect on patient or customer satisfaction. The hospital image effect on patient or customer loyalty. Patient satisfaction effect on patient or client. And the good service quality , the image of the hospital and the patient or the customer satisfaction significant effect on customer loyalty simultaneously in Clinical of Neurology RSJD Dr. RM Soedjarwadi. While based on the acquisition value of the direct effects and indirect effects of customer satisfaction can be inferred intervening variable for the relationship between service quality and customer loyalty, while for the relationship between the image of the hospital with customer loyalty cannot be termed as intermediate variable (intervening).
Effect of Supply Chain Innovation and Business Strategy Formulation in SME Clusters Muhammad Farid Wajdi; Anton Agus Setyawan; Syamsudin Syamsudin; Ihwan Susila; Muzakar Isa
International Journal of Supply Chain Management Vol 9, No 3 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Abstract— The purpose of this study is to analyze the effects of supply chain innovation and business strategy formulation to business performance. This study analyzes supply chain innovation and how SME compile their business strategy in industrial clusters.  Design of this study is quantitative. We develop a multivariate estimation model to analyze the relationship among constructs. We conduct surveys in 3 different SME clusters, they are shoes and sandals cluster in Mojokerto East Java, furniture cluster in Sukoharjo, Central Java and mushroom cluster in Yogyakarta. This survey includes 206 SME from three different clusters. Our result shows that supply chain innovation and business strategy formulation has positive effects on SME business performance. However, the result shows different magnitude on each of SME clusters. SME should improve their innovation in order to increase their business performance. Source of innovation is human capital, while empirically this is one of SME problems in Indonesia. Lack of qualified human capital encourages SME to conduct training with assistance from government and business partners. This study found that in Indonesia’s SME cluster there are difference business strategies. SME clusters uses two different strategies in their business policies, they are innovation and product development based on business partner strategies.
Orientation, Organizational Capability, Organizational Coordination and Cooperation as Predictor of Long-term Orientation: Examining the Mediating Role of Supply Chain Management M. Farid Wajdi; Achmad Aminudin; Basworo Dibyo
International Journal of Supply Chain Management Vol 9, No 4 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The main focus of this study was to explore the relationship between supply chain management, organizational coordination, cooperation, organizational capability and long-term orientation. Moreover, the study also evaluated the mediating impact of supply chain management between organizational coordination, cooperation and organizational capability and long-term orientation. The data for this study was collected from the workers working in restaurants in Indonesia. The data was collected through questionnaires. The response rate of the present study was 69%. The collected data was analysed through PLS-SEM. The findings of the study revealed that supply chain management and long-term orientation are directly impacted by organizational coordination, cooperation and organizational capability. Moreover, supply chain management also mediates among organizational coordination, cooperation and organizational capability. By using the findings of the study are important for the strategic and decision-makers of the supply chain industry. Moreover, the present study fills the gap of limited studies addressing the issue of long-term orientation in the restaurant industry of Indonesia.
Model Pengukuran Kinerja Karyawan Berdasarkankomitmen, Motivasi Kerja Dan Gaya Kepemimpinan Rahmat Basuki; Anton Agus Setyawan; M Farid Wajdi
Jurnal Manajemen Vol. 21 No. 1 (2017): February 2017
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jm.v21i1.153

Abstract

This study aims to measure the effect of leadership styles, organizational commitment to performance with the mediation of motivation in the civil service of the Faculty of Universities in Surakarta. The study population was a civil servant employees in the faculty. The sample is determined by the saturated sample technique, the entire employee staff respondents as many as 76 people. Methods of data collection techniques used are questionnaire. Data analysis method used is the method of path analysis (path analysis). From the results of this study concluded that the style of leadership, organizational commitment and motivation of jointly have a significant influence on employee performance. While the results of the t test of leadership style variable result that leadership style has no effect on the motivation and performance of the organization's commitment and motivation.Variabel partially have a significant influence on employee performance. With the result that the path analysis variables mediate motivational leadership style on employee performance. Motivation also mediate organizational commitment to employee performance. Judging from the coefficient (R Square) we can conclude that the motivation was influenced variable leadership style and organizational commitment of 0.46% while the rest influenced by other factors beyond the study variables. Performance is influenced by the motivation of employees by 44% and the rest influenced by other factors beyond the variables. Performance of employees affected by variables of leadership style and organizational commitment by 36% while 64% is variable - the other variables outside the study.
ANALISIS KETAHANAN DAN PERSAINGAN BISNIS UKM DALAM MENINGKATKAN KETAHANAN PANGAN DI DAERAH RAWAN BANJIR Muzakar Isa; M. Farid Wajdi; Liana Mangifera
Prosiding University Research Colloquium Proceeding of The 13th University Research Colloquium 2021: Kesehatan dan MIPA
Publisher : Konsorsium Lembaga Penelitian dan Pengabdian kepada Masyarakat Perguruan Tinggi Muhammadiyah 'Aisyiyah (PTMA) Koordinator Wilayah Jawa Tengah - DIY

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Abstract

Penelitian ini bertujuan menganalisis tingkat pemahaman pelaku UKM pangan terhadap banjir, menganalisis tingkat ketahanan UKM pangan terhadap banjir, menganalisis hubungan antara pemahaman pelaku UKM atas banjir dan ketahanan UKM pangan, serta menganalisis tingkat persaingan UKM dalam industri beras. Penelitian ini dilakukan di daerah rawan banjir di Kabupaten Klaten Provinsi Jawa Tengah. Populasi penelitian adalah semua pelaku usaha UKM yang berada dalam rantai pasok pangan yang pernah mengalami banjir minimal sebanyak 3 kali. Pengambilan sampel menggunakan metode purposive sampling, dan diambil sebanyak 100 responden. Penelitian ini menggunakan data primer yang dikumpulkan melalui wawancara terstruktur, indpeth interview dan FGD. Penelitian ini menggunakan beberapa alat analisis, yaitu analisis diskriptif, indeks dan chi square. Hasil penelitian menunjukkan Klaten merupakan kabupaten dengan indeks ketahanan wilayah atas banjir pada kategori sedang, dimana sensitivitas merupakan aspek pembentuk ketahanan wilayah paling rendah. Pendapatan dan kesehatan masyarakat menjadi penyebab utama rendahnya tingkat sensitifitas. UKM dalam rantai pasok pangan, baik itu usaha pertanian padi, penebas padi, pengepul padi, selepan, pedagang grosir dan pegadang eceran memiliki pemahaman banjir dalam kategori sedang. Tingkat ketahanan meraka berada pada kategori sedang, dimana pemasok menjadi aspek pembentuk ketahanan yang paling kuat dan aspek pembentuk paling lemah adalah tenaga kerja. Pemahaman pelaku UKM terhadap banjir berbanding lurus dengan ketahanan UKM pangan. Semakin tinggi tingkat pemahaman pelaku UKM terhadap banjir, maka semakin tinggi pula ketahanan UKM tersebut. Pelaku UKM pangan menghadapi persaingan bisnis paling lemah terhadap pemasok.
Does Profitability Mediate the Influence of Corporate Governance on Firm Value? Niken Wulandari; Imronudin Imronudin; M. Farid Wajdi; Ihwan Susila
Petra International Journal of Business Studies Vol. 5 No. 2 (2022): DECEMBER 2022
Publisher : Master of Management, School of Business and Management, Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/ijbs.5.2.217-226

Abstract

This study examines the effect of corporate governance on firm value with profitability as an intervening variable. This study uses a sample of banking companies listed on the Indonesia Stock Exchange in 2016-2020. The sampling technique used was the purposive sampling technique. This type of research is quantitative with path analysis using the software Eviews 9. The results of this study indicate that: 1) Independent commissioners and institutional ownership have no significant effect on the profitability variable, while the board of directors, public ownership, and managerial ownership have a significant positive effect on profitability. 2) Profitability has a significant positive effect on firm value. 3) Public ownership and managerial ownership have a significant positive effect on firm value, while independent commissioners, board of directors, and institutional ownership have no significant effect on firm value. 4) Independent commissioners and institutional ownership have no significant effect on firm value through profitability. Meanwhile, the board of directors, public ownership, and managerial ownership positively and significantly affect firm value through profitability.
SMEs Performance and Halal Food Supply Chain Ayuk Setiyawan; Muzakar Isa; M. Farid Wajdi
EKUILIBRIUM : JURNAL ILMIAH BIDANG ILMU EKONOMI Vol 18, No 1 (2023): March
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ekuilibrium.v18i1.2023.pp62-71

Abstract

The food and beverage business has a strategic role in the economy and food security, where 90% of national food products are provided by SMEs. SMEs also control 99.9% of the industrial market, absorb 97% of the national workforce and contribute 60% to GDP. On the other hand, food and beverage SMEs have the lowest resistance to the COVID-19 pandemic, so efforts need to be made to strengthen organizational resilience to the uncertainty of the business environment. This study aims to describe the food and beverage business supply chain, analyze the level of business efficiency and analyze the key variables of the performance of food and beverage SMEs in Surakarta City after the covid-19 pandemic. This research uses supply chain analysis, efficiency analysis and structural analysis. Supply chain analysis uses descriptive qualitative analysis. Efficiency analysis uses a non-parametric approach whose defeat uses DEAP. Analysis of determining the key variables of SME performance using structural analysis. The study used 20 variables to be processed into key variables for the performance of SMEs. The research involves academia, business, government, and the community (ABGC) in FGDs to obtain a comprehensive study. Data analysis using structural analysis using MICMAC.The results of the study explain that the performance of food and beverage SMEs was influenced by the product supply chain, there are still many food and beverage businesses that have not yet reached the level of efficiency, either in resource allocation or in achieving output. The results also explain 5 key variables out of 20 variables that are used to determine the main variables that have a high influence in supporting business performance, namely achievement-oriented, effective marketing, optimism, market understanding, and risk management. 
The Impact of Compensation, Organizational Commitment, and Job Satisfaction on Turnover Intention among Young Female Employees Muhammad Farid Wajdi; Arni Nafisa
JBTI : Jurnal Bisnis : Teori dan Implementasi Vol 14, No 2 (2023): August 2023
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jbti.v14i2.19590

Abstract

This study meticulously examined the impact of compensation and organizational commitment on turnover intentions among young female employees, with job satisfaction as a mediating factor. The study's subject pool comprises young female employees aged between 19 and 25 in private healthcare institutions. Data collation entailed employing a Likert scale questionnaire, while the ensuing analysis adopted the Partial Least Squares Structural Equation Modelling (PLS-SEM) approach. The conclusions study proffered that compensation exerted a non-significant negative impact on turnover intentions, concurrently exerting a significant positive influence on job satisfaction. Organizational commitment yielded a notable and negative impact on turnover intentions, simultaneously engendering a marked positive impact on job satisfaction. Curiously, job satisfaction evinced a non-significant negative impact on turnover intentions. Further nuanced analyses revealed that compensation yielded a non-significant negative impact on turnover intentions via the intermediary of job satisfaction. Similarly, organizational commitment's influence on turnover intentions was insignificant when mediated through job satisfaction. This study's seminal contribution discovered that contrary to prevalent assumptions, especially for young female employees, when compensation could provide job satisfaction and is combined with organizational commitment, it will not affect turnover intentions directly or indirectly.
MINAT BERKUNJUNG ULANG DAN WORD OF MOUTH PENGUNJUNG PADA DE TJOLOMADOE Mahmudi Nur Arifin; M. Farid Wajdi; Kussudyarsana
Jurnal Cakrawala Ilmiah Vol. 3 No. 2: Oktober 2023
Publisher : Bajang Institute

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Abstract

This study aims to determine the effect of responsibility (reliability), tangible (direct evidence), responsivenes (responsiveness), assurance (guarantee), empathy (empathy), tourist satisfaction on tourist satisfaction in de Tjolomadoe through visitor quality service as a mediating variable. The population in this study were de Tjolomadoe visitors who had visited. A sample search was carried out by distributing questionnaires online or offline in December 2021 and getting 180 respondents. After the selection was made, 100 samples were obtained that met the requirements and criteria in this study. Then data analysis was carried out using the Partial Least Square (PLS) – SEM approach with the help of SmartPLS version 3.0 software. The results of the study show that: (1) tangible has no significant effect on tourist satisfaction, so the first hypothesis is rejected. (2) reliability has no significant effect on tourist satisfaction, so the second hypothesis is rejected. Based on the results obtained reliability does not prove a positive influence on tourist satisfaction. (3) responsiveness has no significant effect on tourist satisfaction, so the third hypothesis is rejected. Based on the results obtained, responsiveness does not prove a positive influence on tourist satisfaction. (4) assurance has a significant effect on tourist satisfaction, so the fourth hypothesis is accepted. (5) empathy has a significant effect on tourist satisfaction, so that the fifth hypothesis is accepted. (6) tourist satisfaction has a significant effect on word of mouth, so that the sixth hypothesis is accepted. (6) tourist satisfaction has a significant effect on intention to revisit, so the seventh hypothesis is accepted. (7) Tourist satisfaction has a direct, positive and significant influence on the intention to revisit de Tjolomadoe tourists. (8) Tourist satisfaction does not mediate the direct effect of service quality on word of mouth tourists from de Tjolomadoe. (9) Tourist satisfaction does not mediate the direct effect of service quality on tourists' intention to revisit de Tjolomadoe
Pengaruh Motivasi Kerja, Disiplin Kerja, Dan Lingkungan Kerja Terhadap Kinerja Karyawn Di Perusahaan J&T Express Cabang Solo Timur Surakarta Muhammad Jimmi Asmoro Putro; M Farid Wajdi
Jurnal Ekuilnomi Vol. 5 No. 1 (2023): Jurnal Ekuilnomi Vol 5 No 1 Mei 2023
Publisher : Program Studi Ekonomi Pembangunan Fakultas Ekononomi Universitas Simalungun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36985/ekuilnomi.v5i1.834

Abstract

Tujuan penelitian ini adalah menganalisis pengaruh Motivasi Kerja, Disiplin Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan di Perusahaan J&T Express Cabang Solo Timur Surakarta. Penelitian ini termasuk kedalam penelitian kuantitatif. Populasi penelitian ini adalah karyawan divisi gudang sortir dan admin yang bekerja di J&T Express Cabang Solo Timur Surakarta. Sampel yang terkumpul dalam penelitian ini yaitu sebanyak 74 responden. Data yang digunakan adalah data primer dimana data diperoleh dari jawaban responden melalui kuesioner yang telah diberikan. SmartPLS 3.0 digunakan dalam penelitian sebagai alat bantu analisis. Hasil penelitian ini menunjukkan bahwa Motivasi Kerja memiliki pengaruh positif dan signifikan terhadap Kinerja Karyawan, Disiplin Kerja memiliki pengaruh positif dan signifikan terhadap Kinerja Karyawan, Lingkungan Kerja memiliki pengaruh positif dan signifikan terhadap Kinerja Karyawan. Besarnya pengaruh variabel motivasi kerja, disiplin kerja, dan lingkungan kerja terhadap kinerja karyawan yaitu dengan nilai 0,674 atau 67,4%.
Co-Authors A.A. Ketut Agung Cahyawan W Adji, Iwan Setiadi Aflit Nuryulia Praswati Afrila Kurnia Dhani Afrilia Mahanani Erti Astuti Agustin Luthfiyani Rahmawati Ahmad Mardalis Alamsyah, Febrian Irhwyn Aliza Najwah Salsabila Amelia Cindy Cahya Adisty Amelia, Latifah Rizky Amin Mustofa Amin Mustofa, Amin Aminudin, Achmad Amir, Rafiq Arkana Andreas Sang Aji Purbokusumo Andrian Sakti Wibowo Anggorowati, Luki Sri Anggraeni, Nur Azizah Anggrianni, Silvia Anton Agus Setyawan Antoni Antoni Antoni Antoni Antoni Antoni Ardari Ara Zirinita Arni Nafisa Assegaf, Doni Akbar Ayu Satiti, Saltsa Woro Ayuk Setiyawan Badat Muwakhid Basworo Dibyo Candra Kusuma Wardana Cinta Natasya Aprilia Citra Cantika, Briliana Anggun Denny Adi Prasetya Dewi Uswatun Khasanah Elvina Rosida Evita Ayu Septiyaningrum Ezat Indra Saputra Fadloli Fadloli Fadloli, F Farrel Putra Artantyo Febrianto, Gilang Arif Firdausi, Jaannatul Guridno, Novita Hari Wujoso Helmy Nurcahyo Wibowo Helmy Nurcahyo Wibowo Husna Ghoida Ihsan Agung Prakosa Ihwan Susila Imron, Alwin Achmad Imronudin Imronudin Iwan Setiadi Adji Jati Waskito Kartiko, Chandra Hendro Kussudyarsana Liana Mangifera M, Adiyono M. Ghusni Ridho M. Sholahuddin Mahmudi Nur Arifin Marwan Effendy Miftakhul Huda Muhammad Jimmi Asmoro Putro Muhammad Jimmi Asmoro Putro Muhammad Sholahuddin Muhammad Wahyuddin Muhammad Wahyuddin, Muhammad Muzakar Isa Nabil Adli Multazim Nada Ulayya Martaningtyas Nadela Ajeng Widyaningrum Ngafwan Niken Wulandari Nisa’us Sholikah Norain Mod Asri Norain Mod Asri Norain Mod Asri, Norain Mod Nuzul Alfirizqy Azzahra Pegi Pradana Purbokusumo, Andreas Sang Aji Putri, Alfina Salma Radhitya Auzora Rahma Vinannada Nurjian Rahmat Basuki Rahmawati, Agustin Luthfiyani Rahmawati, Wahyuningtyas Rania Salsabila Reka Mawaddah Harisandi Ridho, M. Ghusni Rima Hayu Sri Widadi Ririn Ayuandira Rosida, Elvina Salsabilla, Syifa Aisya Silvia Anggrianni Sinta Permatas Sari Siti Alifia Khoir Az-zah Roo Sukidi Sukidi Sukma Windhu Aji Surono, Arif Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syifa Aisya Salsabilla Tri Nur Wahyudi Viriani Noviasari Dewi Warnanti Arie Luthfiani Yulianis Fitriani Zulkefly Abdul Karim Zulkefly Abdul Karim Zulkefly Abdul Karim