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All Journal JIP (Jurnal Industri dan Perkotaan) Jurnal Sains dan Teknologi Sosioinforma Jurnal Informatika dan Teknik Elektro Terapan JURNAL ILMIAH PENJAS (Penelitian, Pendidikan dan Pengajaran) Jurnal Teknik SainETIn Publikauma : Jurnal Administrasi Publik Universitas Medan Area Jurnal Administrasi Publik : Public Administration Journal DE LEGA LATA: Jurnal Ilmu Hukum Learning Community : Jurnal Pendidikan Luar Sekolah Jurnal Informatika Universitas Pamulang SEIKO : Journal of Management & Business Jurnal Kartika Kimia Gorontalo Journal of Public Administration Studies TELEKONTRAN: Jurnal Ilmiah Telekomunikasi, Kendali dan Elektronika Terapan Jurnal SITECH : Sistem Informasi dan Teknologi JPSI (Journal of Public Sector Innovations) Jurnal Pemerintahan dan Politik Khazanah Sosial JATI (Jurnal Mahasiswa Teknik Informatika) Acta Chimica Asiana J-3P (Jurnal Pembangunan Pemberdayaan Pemerintahan) Jurnal Politik Pemerintahan Dharma Praja Aspirasi : Jurnal Masalah-masalah Sosial Jurnal Darma Agung Sinteks Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences JIEP: Jurnal Ilmu Ekonomi dan Pembangunan BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Ikatan Penulis Mahasiswa Hukum Indonesia Law Journal COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat CHEMTAG Journal of Chemical Engineering Journal of Governance and Accountability Studies International Journal of Advanced Multidisciplinary Jurnal Pemberdayaan Umat JRAP (Jurnal Riset Akuntansi dan Perpajakan) Jurnal Vokasi Sains dan Teknologi Molekul: Jurnal Ilmiah Kimia Jurnal Inovasi Teknologi Manufaktur, Energi dan Otomotif JPM SMI JURNAL REKAYASA KIMIA & LINGKUNGAN Jurnal Gladiator ASEAN Journal for Science and Engineering in Materials JIEP: Jurnal Ilmu Ekonomi dan Pembangunan Jurnal Bahan Alam Terbarukan
Teguh Kurniawan
Universitas Indonesia
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Journal : Jurnal Pemerintahan dan Politik

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Implementasi Whistleblowing System dalam Meningkatkan Efektivitas Pengaduan Masyarakat (Studi Pada ACRC Korea) Muhammad Affandi; Kurniawan, Teguh
Jurnal Pemerintahan dan Politik Vol. 9 No. 2 (2024)
Publisher : Universitas Indo Global Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jpg.v9i2.3808

Abstract

In disclosing allegations of wrongdoings or corruption, an effective whistleblowing reporting and handling system is required as a form of implementing good corporate governance in public services carried out by the government. By conducting a study on the implementation of the complaint system and whistleblowing system at the Anti-Corruption & Civil Rights Commission of Korea (ACRC), this research aims to determine and analyze the implementation of the whistleblowing system and the factors that influence the effectiveness of complaint management. Through a systematic literature review using PRISMA 2020 and organizational capacity analysis by using Douglas Horton’s theory, it is concluded that a complaints system must be supported by policies and strategies from top management, human resources, technological infrastructure support, monitoring and evaluation processes, and networks as an effort to increase capacity in order to create a complaint handling system and effective policy. In addition, a policy of reward and protection for whistleblowers is needed which supported both internally and through collaboration with other agencies so that whistleblowers feel safe in reporting suspected wrongdoings.
Co-Authors Adityas Widjajarto Alwan, Hafid Anton Irawan Arihta, Michael Arnisa Stefanie Artanto, Galih Alif Asep Bayu Dani Nandiyanto Asep Kurniawan Asterina, Nina Aufar Ahmad, Syihan Bahari, Yunus Bakar, Muhammad Saifullah Abu Bilad, M. Roil Cahyadi, M Fikri Damanik, Vizny Grace Irene Darisman, Darisman Dessy Maulina Dian Eko Rini Erik, Muhammad Erlangga, Thyta Medina Salsabila Fadrizal Lubis Febriandhika, Ikke Hamzah, Teguh Saeful Hanafi, Zikri Hidayat, Fanni Athar Husni Rohman Ibnu Prabowo, Farhan Indar Kustiningsih Iqbal Syaichurrozi Irfan Ridwan Maksum, Irfan Ridwan K., Widya Ernayati Khomariah, Nur Khusrini, Ari Khusrini Kiram, Phill Yanuar Kusumajati, Kusumajati Labuda, Fitri Lammada, Ibrahim Lianawati, Maya Linda Fajarwati Mandalagiri, Nuryoto Levina Marsono Muhammad Affandi Mulyani, Gina Muraza, Oki Muslim, Ardila Ndaru, Felix Aglen Noorlela, Anisa Nuryoto Obie Farobie Patriana, Zia Prayogatama, Adhi Prihastuti, Hesti Pujianti, Dina Ragadhita, Risti Ramadhan, Sandi Rasdi, Didi Renti R. Budiman Rini, Dian Eko Risti Ragadhita Roesdianto, Rony Ronni Yenes Saepurahman, Saepurahman Sambudi, Nonni Soraya Samsudin, Samsudin Santoso, Dian Budhi Sari Mariati Sri Agustina, Sri Suliyani Sutianingsih, Yulis Syaifudin Zakir, Syaifudin Taulu, Richard Angelo Nathaniel Theresia Woro Damayanti Triase Triase, Triase Trisnawati Trisnawati Tulus Santoso Wahyudi Atmoko, Andreo Widhiantari, Sari Anindita Widiyatmoko, Fajar Ari Winayati Wisal Altafvian Deanis Ananta Yazid Bindar Yuliarman Saragih