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All Journal E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis The Asian Journal of Technology Management (AJTM) Agricore: Jurnal Agribisnis dan Sosial Ekonomi Pertanian Unpad Jurnal Mirai Management Widya Cipta : Jurnal Sekretari dan Manajemen Jurnal Manajemen Indonesia Jurnal Studi Manajemen dan Bisnis Journal of Economic, Bussines and Accounting (COSTING) JMM (Jurnal Masyarakat Mandiri) SEIKO : Journal of Management & Business Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Journal of Humanities and Social Studies Sosiohumanitas: Jurnal Ilmu-Ilmu Sosial dan Humaniora Jurnal Ilmu Sosial Politik dan Humaniora (Jisora) International Journal of Economics, Business and Accounting Research (IJEBAR) JSMA (Jurnal Sains Manajemen dan Akuntansi) Cakrawala Repositori Imwi Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences International Journal of Business, Management and Economics Sawala : Jurnal pengabdian Masyarakat Pembangunan Sosial, Desa dan Masyarakat Jurnal Abdi Masyarakat Indonesia Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan Prosiding Konferensi Nasional PKM-CSR Journal Of World Science Jurnal Locus Penelitian dan Pengabdian JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Economic Reviews Journal International Journal Management and Economic (IJME) International Journal of Entrepreneurship and Business Management Asean International Journal of Business eProceedings of Management Jurnal Pengabdian Kolaborasi dan Inovasi IPTEKS IIJSE Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah International Journal of Management and Business Applied CITACONOMIA : Economic and Business Studies International Journal of Digital Marketing Science Proceeding of Community Service and Engagement Journal of Indonesia Business Research (JIBR)
Ratih Hendayani
Universitas Telkom
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Nursing Public Health Social Sciences Other

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Pengaruh Kualitas Layanan dan Kepuasan Pelanggan terhadap Loyalitas Pelanggan pada Aplikasi Gopay Ferdy Ilham Muhammad Zam Zam; Ratih Hendayani
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 8 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i8.3635

Abstract

In the era of digitalization, Indonesians' internet consumption patterns increasingly drive the use of digital wallets for electronic payments. The popularity of digital wallets triggers competition in Indonesia's financial technology industry, encouraging companies to maintain customer loyalty to avoid brand-switching. This research provides insights into how service quality contributes to customer satisfaction and loyalty, addressing the research gap regarding digital wallets and inconsistencies in previous studies on service quality and customer loyalty. The objective is to identify whether the decline in customer satisfaction and service quality in the Gopay digital wallet application causes declining customer loyalty. This research uses quantitative methods with descriptive and causal aims. The research population is Indonesian Gopay users, with non-probability sampling of 385 respondents. Structural Equation Modeling (SEM) was used for data analysis with AMOS 24 software. Research findings show that user satisfaction with the Gopay application is significantly and positively influenced by service quality. In addition, contributing to overcoming the gap between previous research findings and service quality results has a significant and positive effect on customer loyalty to the Gopay application. Customer satisfaction is significant and positive on Gopay application loyalty. In addition, the service quality and customer loyalty of the Gopay application are positively influenced by the meaningful and constructive mediation function played by customer satisfaction. By selecting specific regions for a more thorough assessment of the financial results related to the Gopay application, future researchers may be able to use this research as a reference and point of reference.
The Impression of Logistic Management on Customer Satisfaction in Small and Medium Enterprises Nur Aisa, Riski Delfi; Hendayani, Ratih
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 4 No 1 (2021): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v4i1.1708

Abstract

Batam has its own regulations to regulate its area. It is part of the Free Trade Area making Batam a priority area for exports and imports. The purpose of this research is to find out whether there is an effect of Logistics Management on Customer Satisfaction in SMEs in the Free Trade Area during a decline in economic growth. In, collecting data, the researchers used an instrument in the form of a questionnaire whose respondents were business actors in Small and Medium Enterprises (SMEs) in Batam. There are 428 samples then used as data analysis, applying Simple Linear Regression Analysis Technique using SPSS as a data processing tool. The results shown in the form of Logistics Management have a significant effect on SME Customer Satisfaction in Batam when there is a decline in economic growth.
PENGARUH INOVASI E-COMMERCE DAN E-SERVICE QUALITY TERHADAP LOYALITAS PELANGGAN YANG DIMEDIASI OLEH KEPUASAN PELANGGAN (STUDI KASUS PADA APLIKASI SOCO BY SOCIOLLA) Putri, Salsa Vannesa; Hendayani, Ratih
JAMBURA: Jurnal Ilmiah Manajemen dan Bisnis Vol 7, No 3 (2025): JIMB - VOLUME 7 NOMOR 3 JANUARI 2025
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jimb.v7i3.30056

Abstract

Perubahan perilaku dan pola belanja menyebabkan adanya pergeseran masyarakat ke arah belanja online, dimana produk kecantikan menjadi kebutuhan penting seiring dengan kemajuan teknologi yang telah meningkatkan persaingan dalam e-commerce. Oleh karena itu, Sociolla sebagai sebuah perusahaan ritel online yang bergerak di bidang produk kecantikan melakukan inovasi di bidang e-commerce dengan meluncurkan aplikasi baru bernama Soco by Sociolla. Aplikasi ini dibuat bertujuan untuk memudahkan pengguna berbelanja sambil membaca artikel dain ulaisain. Naimun, implementaisi aiplikaisi ini diyaikini memberikain tingkait e-service quaility aitaiu kuailitais laiyainain elektronik yaing tidaik memaidaii yaing aikain berdaimpaik negaitif paidai kepuaisain dain loyailitais penggunai. Keluhain tersebut daipait dilihait paidai Aipp Store, Plaiy Store dain Twitter. Keluhain yaing disaimpaiikain terkaiit kinerjai aiplikaisi, customer service kebijaikain pengembailiain dainai (refund), kemudaihain bernaivigaisi, efisiensi trainsaiksi, pelaicaikain bairaing dain keaimainain dailaim trainsaiksi paidai aiplikaisi. Aidainyai keluhain yaing diaijukain penggunai berdaimpaik paidai peringkait Socoby Sociollai yaing cenderung rendaih. Tujuain dairi penelitiain ini aidailaih untuk mengetaihui baigaiimainai cairai aiplikaisi Soco by Sociollai meningkaitkain loyailitais pelainggain dailaim berbelainjai online berbaisis Inovaisi E-Commerce dain E-Service Quaility yaing dimediaisi oleh Kepuaisain Pelainggain paidai aiplikaisi Soco by Sociollai. Metode penelitiain yaing digunaikain aidailaih metode kuaintitaitif dengain melaikukain penyebairain kuesioner melailui google form kepaidai 385 responden penggunai aiplikaisi Soco by Sociollai secairai online. Lebih lainjut, teknik ainailisis daitai yaing digunaikain paidai penelitiain ini aidailaih Structurail Equaition Modelling (SEM) yaing dibaintu oleh softwaire SmairtPLS 3.2.9 Menurut haisil pengujiain hipotesis ditemukain baihwai Inovaisi E-Commerce berpengairuh positif dain signifikain terhaidaip Kepuaisain Pelainggain. Selainjutnyai, Inovaisi E-Commerce berpengairuh positif dain signifikain terhaidaip Loyailitais Pelainggain. Kemudiain, E-Service Quaility berpengairuh positif dain signifikain terhaidaip Kepuaisain Pelainggain. Berikutnyai, E-Service Quaility berpengairuh positif dain signifikain terhaidaip Loyailitais Pelainggain. Lailu, Kepuaisain pelainggain berpengairuh positif dain signifikain terhaidaip Loyailitais Pelainggain. Lebih lainjut, Kepuaisain Pelainggain daipait memediaisi Inovaisi E-Commerce dengain Loyailitais Pelainggain. Dain yaing teraikhir, Kepuaisain Pelainggain daipait memediaisi E-Service Quaility dengain Loyailitais Pelainggain. Daipait disimpulkain baihwai setiaip hipotesis diterimai dairi tujuh pengujiain yaing dilaikukain untuk penelitiain ini. Dailaim hail Inovaisi E-Commerce, E-Service Quaility, Kepuaisain Pelainggain dain Loyailitais Pelainggain paidai aiplikaisi, penelitiain ini dihairaipkain daipait memberikain mainfaiait dain waiwaisain baigi pairai peneliti laiin maiupun perusaihaiain. Selaiin itu, penelitiain ini jugai daipait digunaikain sebaigaii baihain evailuaisi baigi Soco by Sociollai untuk lebih kreaitif dailaim menciptaikain fitur-fitur bairu, meningkaitkain konsistensi dailaim penyebairain informaisi, meningkaitkain kuailitais laiyainain yaing ditaiwairkain, sertai memberikain promosi yaing lebih menairik dain menaiwairkain vairiaisi produk yaing lebih beraigaim.
PENGARUH KESADARAN DAN KEBUTUHAN TERHADAP PERILAKU KONSUMEN TOKO SWALAYAN DI KOTA BANDUNG DALAM PENGELOLAAN SAMPAH PLASTIK Mentari, Alisya Fathia; Hendayani, Ratih
JAMBURA: Jurnal Ilmiah Manajemen dan Bisnis Vol 7, No 3 (2025): JIMB - VOLUME 7 NOMOR 3 JANUARI 2025
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jimb.v7i3.30014

Abstract

Permasalahan lingkungan hidup merupakan salah satu tantangan berkelanjutan yang terjadi di seluruh dunia, salah satunya disebabkan oleh pencemaran sampah plastik. Plastik sering terlihat digunakan di swalayan, dimana penggunaan dan pengelolaan yang tidak efektif oleh konsumen atau pekerja menyebabkan pembuangan yang tidak tepat dan menimbulkan tantangan lingkungan. Indonesia dikenal sebagai salah satu negara dengan jumlah penduduk terbesar yang menghadapi masalah pengelolaan sampah plastik. Penelitian ini bertujuan untuk mengetahui apakah kesadaran konsumen terhadap sampah plastik dan kebutuhannya dapat mempengaruhi perilaku mereka dalam pengelolaan sampah plastik dalam menggunakan plastik dan membuang sampahnya dengan benar sebagai upaya untuk terus mengurangi sampah plastik di swalayan atau lingkungan. Penelitian ini khusus berfokus pada 5 swalayan teratas dengan jumlah gerai terbanyak di kota Bandung, dengan menggunakan metode penelitian kuantitatif dengan mengumpulkan data primer dari 385 konsumen sebagai sumbernya. Pengumpulan data dilakukan melalui kuesioner dan dianalisis menggunakan alat dan metode SEM PLS. Studi ini menemukan bahwa konsumen tertarik untuk mempelajari lebih lanjut te ntang bioplastik dan melihat penerapannya secara langsung. Selain itu, berbeda dengan kontroversi harga plastik atau produk yang lebih ramah lingkungan, konsumen lebih berkomitmen untuk mengurangi sampah plastik dengan membeli dan menggunakan kantong plast ik ramah lingkungan seperti bioplastik, dibandingkan mengambil tindakan langsung terhadap sampah plastik yang mereka temukan. Hasil model struktural menunjukkan bahwa kesadaran konsumen mempunyai pengaruh yang paling besar terhadap kebutuhannya dalam menge lola sampah plastik dan tidak terdapat pengaruh mediasi kebutuhan terhadap hubungan kesadaran dengan perilaku maupun pengaruh langsung kebutuhan terhadapperilaku konsumen dalam pengelolaan sampah plastik. Oleh karena itu, penelitian ini merekomendasikan b antuan dan kolaborasi dari swalayan, pemerintah atau penegak hukum, dan masyarakat di Kota Bandung untuk meningkatkan kesadaran dan perilaku mereka terhadap pengelolaan sampah plastik.
Beyond Commercial ERP: A Mixed-Methods Analysis of Challenges and Efficiency Gains from an Internally Developed Kanban System in Pharmaceutical Production Faiz Ardani, Ahmad; Ratih Hendayani
CITACONOMIA : Economic and Business Studies Vol. 4 No. 04 (2025): Oktober - Desember
Publisher : CITACONOMIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/citaconomia.v4i04.2653

Abstract

This study examines the implementation and impact of an internally developed ERP-based Kanban system in a pharmaceutical company as a cost-effective alternative to commercial ERP. Utilizing a mixed-methods case study, the research first applied Interpretive Structural Modeling (ISM) to structure key implementation challenges, followed by a quantitative comparative analysis of operational efficiency. Findings reveal a six-level hierarchy of challenges, identifying "Lack of Top Management Vision and Leadership" as the fundamental driver. Equally important is the finding that “High initial investment cost” exhibited minimal driving power. The system achieved transformative efficiency gains, reducing data input time by 98.4% and data analysis time by 73.9%. The study provides an original, empirically validated model of implementation barriers and demonstrates that internal development is a viable, high-return strategy for SMEs in regulated industries, enabling enhanced compliance and data-driven decision-making.
Perspective on Blockchain Adoption Readiness at PT Soko Rindam Utama Ramadhan, Muhammad Justio; Hendayani, Ratih
Jurnal Locus Penelitian dan Pengabdian Vol. 4 No. 12 (2025): JURNAL LOCUS: Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v4i12.4582

Abstract

Blockchain and smart contract technologies are recent digital innovations that offer advantages in terms of security, efficiency, and transaction effectiveness by eliminating the need for third-party intermediaries through automation mechanisms. The adoption of these technologies requires an in-depth analysis of various factors influencing organizational readiness. This study aims to analyze the readiness model for blockchain adoption at PT Soko Rindam Utama by examining variables such as trialability, security, complexity, innovativeness, cost, facilitating conditions, market dynamics, regulatory support, and partner readiness. A quantitative research method was employed, with data collected through questionnaires distributed to all 35 respondents using a saturated sampling technique. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The findings are expected to provide a comprehensive understanding of the key factors influencing blockchain adoption readiness within the organization and to serve as a basis for future strategic decision-making.
TRANSFORMATION OF THE DRUG MONITORING SYSTEM THROUGH LEAN SIX SIGMA (LSS) Mojaza Sirait; Ratih Hendayani
International Journal Management and Economic Vol. 4 No. 3 (2025): September: International Journal Management and Economic
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/ijme.v4i3.2162

Abstract

Drug distribution oversight in Indonesia faces recurring violations, weak regulatory enforcement, and inefficiencies in post-inspection follow-ups. This study investigates the root causes of these issues and evaluates the effectiveness of Lean Six Sigma (LSS) in improving the supervision system at the Indonesian Food and Drug Authority Regional Office in Serang. A qualitative approach using the DMAIC (Define, Measure, Analyze, Improve, Control) framework was applied to analyze inspection reports, institutional performance data (2019–2024), and in-depth interviews with key stakeholders. The findings reveal that repeated violations stem from ineffective CAPA processes, limited human resource capacity, fragmented regulations, and the absence of integrated digital systems. Implementing LSS led to faster follow-up actions, standardization of inspection procedures, and improved coordination. The study concludes that LSS can serve as a strategic method to enhance data-driven, collaborative, and risk-based drug surveillance. This research contributes to the development of digital public health supervision models and highlights the need for regulatory harmonization across institutions
Tourism Packaging untuk Peningkatan Minat Kunjungan Wisata ke Desa Sugihmukti, Kabupaten Bandung Astrie Krisnawati; Ratih Hendayani; Setiadi
The Proceeding of Community Service and Engagement (COSECANT) Seminar Vol. 4 No. 2 (2024): The Proceeding of Community Service and Engagement (COSECANT) Seminar
Publisher : Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/cosecant.v4i2.8514

Abstract

Abstrak Desa Sugihmukti yang telah ditetapkan sebagai Desa Wisata Rintisan memerlukan berbagai pengembangan untuk mengatasi beberapa permasalahan yang masih dihadapi saat ini. Masalah utama yang sering dihadapi adalah masih kurang nya kunjungan wisatawan dan juga kesadaran masyarakat Desa wisata SugihMukti dalam mengemas potensi wisata di desa mereka. Sementara, potensi wisata yang dimiliki oleh Desa Sugihmukti sangat besar, terutama yang berkaitan dengan alam, yaitu wisata trekking dan birdwatching. Selain itu, Desa Sugihmukti juga memiliki kearifan lokal berupa keahlian pandai besi tradisional yang dimiliki oleh masyarakatnya sehingga dapat dikembangkan menjadi sebuah ide bisnis wisata tematik dengan memberikan paket pengalaman wisata yang menarik bagi wisatawan dengan menghasilkan produk peralatan dari lempeng besi yang sangat berguna. Untuk itu, diperlukan perumusan paket wisata yang sesuai bagi Desa Sugihmukti agar dapat mencapai tujuan untuk mewujudkan Desa Sugihmukti sebagai Desa Wisata yang berkelanjutan. Dengan demikian, kegiatan pengabdian masyarakat dalam bentuk pelatihan yang berjudul “Peningkatan Minat Kunjungan wisatawan melalui Packaging Paket Wisata di Desa Sugihmukti, Kecamatan Pasirjambu, Kabupaten Bandung” ini diharapkan dapat memberikan solusi bagi permasalahan yang dihadapi.. Keywords: desa wisata, minat wisata, tourism packaging
Provincial Road Management under Fiscal Stress and Post-Disaster Conditions: A Multi-Criteria Approach Raedi Alwafi Isril; Ratih Hendayani
International Journal of Entrepreneurship and Business  Management Vol. 5 No. 1 (2026)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia (ADPEBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijebm.v5i1.1833

Abstract

This study aims to develop a multi-criteria prioritization framework for provincial road maintenance and rehabilitation under conditions of fiscal stress and post-disaster recovery needs in Aceh Province, Indonesia. A Multi-Criteria Decision Making (MCDM) approach was applied by integrating the Analytic Hierarchy Process (AHP) for criteria weighting and the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) for ranking 84 provincial road segments across six main criteria: road technical condition, traffic volume, economic importance, accessibility and social aspects, development policy, and strategic area value, based on aggregated expert judgments from nine respondents representing three key agencies. The results indicate that development policy, road technical condition, and accessibility and social aspects emerged as the most influential criteria, with priority segments concentrated along corridors requiring recovery-oriented interventions. Validation against expert judgment yielded a high Spearman rank correlation (ρ = 0.9021), confirming the consistency and stability of the model. This study contributes by integrating fiscal pressure indicators and post-disaster damage variables into a single AHP-TOPSIS framework at the provincial government level in a developing country, offering a transparent and context-sensitive reference for recovery-oriented budgeting and annual road program planning.
Digital Transformation, Procurement Capability, and Competitive Advantage : The Mediating Role of Procurement in Turbulent Markets Safira Meisya Pramudhita; Ratih Hendayani
International Journal of Management and Business Applied Vol. 5 No. 1 (2026)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijmba.v5i1.1499

Abstract

This study aims to analyze the influence of digital transformation on the procurement process in order to drive the achievement of competitive advantage, by taking into account the factors of multi-supplier, digital capabilities, and market turbulence in Telkomsigma. This study employs a quantitative and explanatory approach to examine the relationships between variables. Hypothesis testing is conducted using the Structural Equation Modeling (SEM) method based on Partial Least Squares (PLS) using SmartPLS. The results show that digital transformation has a positive effect on procurement, procurement has a positive effect on competitive advantage, and procurement plays a significant mediating role between digital transformation and competitive advantage. In addition, multi-supplier strategies positively influence digital capabilities, and market turbulence positively affects competitive advantage. However, digital transformation, multi-supplier, and digital capabilities do not have a significant direct effect on competitive advantage. Lastly, digital capability does not have a significant mediating role between multi-supplier and competitive advantage. This study contributes to the procurement literature by highlighting the implementation of digital transformation and multi-supplier approaches to enhance competitive advantage in highly turbulent markets. It also provides recommendations for advancing digitalization and strengthening digital capabilities in procurement processes and optimizing the role of procurement functions.
Co-Authors Adhi Prasetio Adimah, Nurul Ahmad, Mokhtarrudin Akhmad Yunani Alamsyah, Rachel Anggraini Amira Lalitya Ekhaputri Amira Lalitya Ekhaputri Anggun Permata Sari Anita Silvianita Annisa Nurbaiti Ariel Axton Emmanuel Arlisa, Berliana Rizki Ashari, Fatur Rohmat Astrie Krisnawati Aulia Fariha Fauzi, Putri bin Abu Sujak, Aznul Fazrin Bondatama, Nofrizal Chalarhena, Novinda Cut Tamara Falajunah Danial, Jihan Nabilah Deannes Isynuwardhana Dedi Iskamto Dini Turipanam Alamanda Dudi Pratomo Dwi Fitrizal Salim Dwi Fitrizal Salim Elvara Hana Salsabila Kusbiantara Fadhilah Fadhilah Faiz Ardani, Ahmad Fajra Octrina Farah Alfanur Fauzi, Putri Aulia Fariha Ferdy Ilham Muhammad Zam Zam Ganesan, Yuvaraj Grisna Anggadwita Habiba Putri Amelia Hani Gita Ayuningtias Indira Rachmawati Irwana, Randi Jimmy Julio Ratu Edo Johan, Petrus Kiki Sudiana Luthfi Albern Liharto Mahendra Fakhri Mahir Pradana Mangsor, Miza Maya Ariyanti Mentari, Alisya Fathia Mochamad Shahbaz Van Ahsen Mojaza Sirait Muh. Fadhel G Bata Ilyas Naufal Setiawan Nissa Rawindadefi Nora Amelda Rizal Nur Aisa, Riski Delfi Nurhasan, Rohimat Nurida Dhatin Afiza Rachman Oktavian, Fadhlan Dinan Puspita Kencana Sari Putri Linggasari Sofi Putri, Salsa Vannesa Putu Nina Madiawati R. Amalina Dewi Kumalasari R. Nurafni Rubiyanti Raedi Alwafi Isril Rafidah, Ghina Raja Razali, Raja Razana Ramadhan, Muhammad Justio Ratu Edo, Jimmy Julio Rayhan, Maulida Martyra Ridho Pramudita Ridwan Purwanadita Riska Sukmawati Riski Delfi Nur Aisa Riski Taufik Hidayah Rizqi Aina ruben shosa shobura Rustana, Anisa Putri Ryhans Arliansyah Sabilla, Rilla Umaya Safira Meisya Pramudhita Setiadi Setiadi Setiadi Surya Pangestika Tatang Mulyana Taufani, Arfian Husni wiji safitri Wira Pramana Putra Yalviolita, Cantika Zahid, Azham Zahra Athaluthfi Zansabila Yustika Putri