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<![CDATA[PENERAPAN METODE SERVICE QUALITY DALAM ANALISIS PERSEPSI KONSUMEN PADA PELAYANAN PEMESANAN BARANG E-COMMERCE DI UNIVERSITAS PRIMA INDONESIA ]]>
<![CDATA[Joelio, Gideon]]>;
<![CDATA[Nugrah, Lucky]]>;
<![CDATA[Saputra, Muhardi]]>
<![CDATA[ Jurnal Sistem Informasi dan Ilmu Komputer Vol. 5 No. 2 (2022): JURNAL SISTEM INFROMASI DAN ILMU KOMPUTER PRIMA (JUSIKOMP) ]]>
Publisher : <![CDATA[Fakultas Teknologi dan Ilmu Komputer Universitas Prima Indonesia ]]>
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DOI: 10.34012/jurnalsisteminformasidanilmukomputer.v5i2.2311
<![CDATA[Seiring berjalannya waktu, gaya hidup masyarakat semakin serba instan karena sebagian besar masyarakat memiliki mobilitas yang tinggi dalam menjalankan aktivitasnya, sehingga masyarakat seringkali mencari sesuatu yang nyaman dan mudah untuk memenuhi kebutuhan sehari-hari, diikuti dengan penyediaan berbagai layanan E-commerce yang membantu para pelakunya. bisnis menghasilkan penjualan. Layanan e-commerce yang semakin menarik, mudah diakses, dan dapat menguntungkan sistem penjualan bagi para pelaku bisnis dan pelanggan. Oleh karena itu, sistem penjualan e-commerce sangat penting untuk diperhatikan karena sistem penjualan barang suatu perusahaan tidak lepas dari perkembangan teknologi informasi. Kualitas pelayanan merupakan tingkat keunggulan yang diharapkan dapat memenuhi keinginan konsumen. Tujuan dari penelitian ini adalah untuk mengetahui tingkat kepuasan pada setiap atribut Service Quality, tanggapan pelanggan dari setiap atribut yang digunakan yaitu: Berwujud (Tangibles), Reliability (Excellence), Perceptive (Responsiveness), Jaminan (Assurance), Empathy (Empathy), dengan menggunakan metode Service Quality, dan memberikan saran untuk meningkatkan kualitas pelayanan pemesanan barang pada e-commerce.]]>
<![CDATA[Implementasi Data Mining Clustering Data Valuasi Ekspor Kertas Indonesia Menggunakan Algoritma K-Means ]]>
<![CDATA[Pooja, Netiya]]>;
<![CDATA[Saputra, Muhardi]]>;
<![CDATA[Aisyah, Siti]]>;
<![CDATA[Juanta, Palma]]>
<![CDATA[ Jurnal Sistem Informasi dan Ilmu Komputer Vol. 5 No. 2 (2022): JURNAL SISTEM INFROMASI DAN ILMU KOMPUTER PRIMA (JUSIKOMP) ]]>
Publisher : <![CDATA[Fakultas Teknologi dan Ilmu Komputer Universitas Prima Indonesia ]]>
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DOI: 10.34012/jurnalsisteminformasidanilmukomputer.v5i2.2372
<![CDATA[Indonesia merupakan salah satu negara pengekspor ke negara-negara maju dan berkembang. Eksportir bertujuan untuk memperoleh keuntungan demi menunjang perekonomian dan kemakmuran masyarakat. Jurnal ini membahas tentang penerapan data mining clustering pada nilai ekspor kertas berdasarkan pelabuhan asal di Indonesia menggunakan algoritma K-Means. Data yang digunakan dalam penelitian ini adalah data valuasi ekspor kertas dari tahun Januari 2014 sampai Juni 2021 yang diambil dari publikasi Badan Pusat Statistik (BPS). Data akan diolah dengan melakukan clustering dalam 3 cluster yaitu cluster ekspor dengan nilai tinggi, nilai ekspor sedang dan nilai ekspor rendah. Sehingga nantinya dapat diperoleh informasi cluster pelabuhan-pelabuhan yang menghasilkan transaksi ekspor kertas yang tinggi. Juga akan menghasilkan informasi cluster pelabuhan-pelabuhan yang berada di kategori menengah untuk dikembangkan atau diperdayakan oleh badan terkait di pemerintahan maupun perusahaan-perusahaan dibidang manufaktur kertas dan logistic. Diharapkan pelabuha-pelabuhan yang memiliki potensial ini bisa diperdayakan untuk membantu meningkatkan kegiatan ekspor kertas dari Indonesia. Proses clustering akan dihitung menggunakan tools RapidMiner yang merupakan salah satu tools terkemuka dalam bidang data mining.]]>
<![CDATA[ANALISIS TREND MOMENT PADA DATAMINING FORECASTING DALAM MEMPREDIKSI JUMLAH PERSEDIAAN OBAT HERBAL ]]>
<![CDATA[Meizar, Abdul]]>;
<![CDATA[Fahrozi, Wirhan]]>;
<![CDATA[Indra, Evta]]>;
<![CDATA[Saputra, Muhardi]]>
<![CDATA[ Jurnal Sistem Informasi dan Ilmu Komputer Vol. 5 No. 2 (2022): JURNAL SISTEM INFROMASI DAN ILMU KOMPUTER PRIMA (JUSIKOMP) ]]>
Publisher : <![CDATA[Fakultas Teknologi dan Ilmu Komputer Universitas Prima Indonesia ]]>
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DOI: 10.34012/jurnalsisteminformasidanilmukomputer.v5i2.2452
<![CDATA[Penjualan merupakan hal yang penting pada suatu perusahaan, oleh sebab itu strategi dan penyusunan rencana terhadap suksesnya penjualan harus dilakukan. Salah satu strategi yang harus disusun adalah persedian jumlah barang. PT. Murni Indah Sentosa merupakan perusahaan yang bergerak di bidang penjualan obat herbal. Masalah yang sering dihadapi adalah persediaan jumlah obat herbal yang selalu over stock yaitu jumlah persediaan masih sangat banyak daripada yang terjual. Sehingga menimbulkan kerugian yang besar disebabkan terpacu pada expired obat hebal tersebut. Untuk itu diperlukan suatu perhitungan dalam memprediksi jumlah persediaan agar tidak terjadi over stock. Trend Moment merupakan salah satu metode datamining dalam memprediksi. Cocok pada kasus ini karena metode trend moment dapat memprediksi jumlah persediaan setiap bulannya. Data input dilakukan pada jumlah stok yang terdapat pada bulan Agustus 2019 hingga Maret 2021. Dan tujuan prediksi pada bulan April 2021 dan bulan berikutnya. Hasil yang di dapat yaitu pada hitungan prediksi yaitu 30 kg dan obat terjual 28 kg. presentase ketidaktepatan hanya 1.07%.]]>
<![CDATA[PELATIHAN PEMBELAJARAN AKTIF ABAD -21 YANG TERINTEGRASI PADA PROFIL PELAJAR PANCASILA BAGI GURU GURU SD IT PERMATA BERBASIS TEKNOLOGI DAN SAINTIFIK ]]>
<![CDATA[Palma Juanta]]>;
<![CDATA[Muhardi Saputra]]>;
<![CDATA[Anita Anita]]>;
<![CDATA[Siti Aisyah]]>;
<![CDATA[Sumita Wardani]]>
<![CDATA[ Jurnal Pemberdayaan Sosial dan Teknologi Masyarakat Vol 3, No 2 (2023): Desember 2023 ]]>
Publisher : <![CDATA[Smart Education ]]>
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DOI: 10.54314/jpstm.v3i2.1534
<![CDATA[Abstract: Learning is a process of interaction between students and educators in a learning environment that takes place in an educational manner, so that students can develop their attitudes, knowledge and skills to achieve the goals that have been set. The development of technology every year makes it difficult for teachers to keep up with developments so that almost every teacher still does not understand how to use Microsoft PowerPoint and Excel. Teachers only use the application as a tool. Therefore, there is a need for training for teachers to make learning plans, recap student learning outcomes, or create interesting teaching materials for students that are technologically and scientifically based so that they can improve professional competence, especially in the appropriate use of technology in the learning process.Keywords: teachers; technology; scienceAbstrak: Pembelajaran adalah proses interaksi antara peserta didik dan pendidik pada suatu lingkungan belajar yang berlangsung secara edukatif, agar peserta didik dapat membangun sikap, pengetahuan dan keterampilannya untuk mencapai tujuan yang telah ditetapkan. Berkembangnya teknologi setiap tahunnya membuat para guru kesulitan dalam mengikuti perkembangannya sehingga hampir setiap guru masih kurang paham menggunakan microsoft powerpoint dan excel. Guru hanya menggunakan aplikasi tersebut sebatas pada tools. Maka itu perlu adanya pelatihan bagi guru untuk membuat rencana pembelajaran, merekap hasil belajar peserta didik, atau membuat bahan ajar yang menarik bagi peserta didik yang berbasis teknologi dan saintifik sehingga dapat meningkatkan kompetensi profesional terutama dalam pemanfaatan teknologi pada proses pembelajaran secara tepat.Kata kunci: guru-guru; teknologi; saintifik]]>
<![CDATA[An Effective Open ERP System for Automation in Financial Reporting for SMEs based on Service Oriented Architecture ]]>
<![CDATA[Saputra, Muhardi]]>;
<![CDATA[Fadlila, Rafa Fadlila]]>
<![CDATA[ JOIV : International Journal on Informatics Visualization Vol 7, No 3-2 (2023): Empowering the Future: The Role of Information Technology in Building Resilien ]]>
Publisher : <![CDATA[Society of Visual Informatics ]]>
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DOI: 10.30630/joiv.7.3-2.2367
<![CDATA[Small-Medium Enterprises (SMEs) are currently in high demand and highly developed in many countries. However, several SMEs still do not yet have an information system to support their business processes. This causes the absence of a system that helps integrate data from each process and sector in SMEs. All data exchanges and transaction report generation are done manually and recorded using physical documents that reduce effectiveness and increase costs. This research uses the accounting module in Open ERP or Odoo Version 11.0 software and Service Oriented Architecture (SOA) methods to design ERP systems for general types of SMEs in the finance sector, specifically on the sales and purchase process. So the solution for recording financial transactions and making financial reports for SMEs is to design an ERP system based on Open Source using the Service Oriented Architecture methodology, namely Smart SMEs, by implementing the Automatic Reporting feature to create best practices on an integrated system, especially in recording transactions in the sales and purchase processes so that financial reports can be generated automatically and are real-time. The result of this research is the design of ERP systems in the finance section connected occurs especially in the financial recording of the purchase of goods, the sale of goods, and the creation of financial statements automatically. This system can help the finance sector record transactions and make automatic financial reports that can be generated in real-time.]]>
<![CDATA[Utilization of Service Oriented Architecture to Customize Accounting Business Process in Open ERP System for Smart SME’s ]]>
<![CDATA[Muhardi Saputra]]>;
<![CDATA[Sanny Putra Hendarsyah]]>;
<![CDATA[R. Wahjoe Witjaksono]]>
<![CDATA[ International Journal of Innovation in Enterprise System Vol. 4 No. 2 (2020): International Journal of Innovation in Enterprise System ]]>
Publisher : <![CDATA[School of Industrial and System Engineering, Telkom University ]]>
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DOI: 10.25124/ijies.v4i02.63
<![CDATA[Small and medium enterprises or commonly referred to as SMEs in Indonesia are business activities that are in great demand after the economic crisis which resulted in the termination of employment (PHK) experienced by most companies. The role of SMEs in the Indonesian economy has now been recognized by the wider community. However, many SMEs in Indonesia are still running their business processes separately, especially in the accounting system, so that the business processes are running poorly, financial transactions that are still recorded and reported manually and separately, sales/purchase account items that are still recorded manually, and there's no system that supports the accounting process for SMEs.The output from this research is an Open Source ERP-based Smart SME system design in the accounting module by embedding the "smart" feature, namely analytic accounting. This design expected to be the standard and best practice in the SME accounting system so that SME's actors can create and get more structured financial reports and can design an integrated system that supports a real-time data management system.The research method used in this research uses the Service Oriented Architecture (SOA) approach. This method also refers to certain services on one platform such as services for making payments, transferring payments, and checking the status of a bank account in one application. In general, all the research processes carried out refer to the step by step of SOA and there must be input and output in designing the business model. This method is used to design business process models and services based on the accounting system problems experienced by SMEs.]]>
<![CDATA[How to Create E-Purchasing Based on Open ERP for Integrated Hospital Service System Using QuickStart Methodology ]]>
<![CDATA[Nesya Irianis]]>;
<![CDATA[Warih Puspitasari]]>;
<![CDATA[Muhardi Saputra]]>
<![CDATA[ International Journal of Innovation in Enterprise System Vol. 4 No. 2 (2020): International Journal of Innovation in Enterprise System ]]>
Publisher : <![CDATA[School of Industrial and System Engineering, Telkom University ]]>
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DOI: 10.25124/ijies.v4i02.78
<![CDATA[In this research, the researcher carries out the health Industry of public hospitals in Indonesia.One of the main processes in company business processes is the purchasing of goods. One ofthe problems in purchasing is the absence of the system that Integrates business processesbetween the Inventory Department and the Purchasing Department. Hence, interfere with dailyoperational in RSUD XYZ like due to notification’s update delay of the goods causesunavailability stock in the warehouse, so will affect the late purchase of goods at RSUD XYZ.Odoo is a software of Enterprise Resource Planning opensource used by various types ofcompanies. Odoo provides solutions package for Purchase Management to overcome theproblem in the company. The researcher used the QuickStart Methodology to implement ERPsystems. Odoo implementation with QuickStart needs through five main stages. The result ofthis research is the design of a planning model for Enterprise Resource Planning system ofpurchasing in RSUD XYZ. Moreover, Odoo makes business processes in the RSUD XYZ canbe automated with real-time information, this automation and real-time data will support theRSUD XYZ to make better decision in the future]]>
<![CDATA[Enterprise Resource Planning of Procurement Process with SAP MM Module ]]>
<![CDATA[Dhuhadmya Anggiya Kirana]]>;
<![CDATA[Muhardi Saputra]]>;
<![CDATA[Warih Puspitasari]]>
<![CDATA[ International Journal of Innovation in Enterprise System Vol. 5 No. 1 (2021): International Journal of Innovation in Enterprise System ]]>
Publisher : <![CDATA[School of Industrial and System Engineering, Telkom University ]]>
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DOI: 10.25124/ijies.v5i01.120
<![CDATA[PT XYZ is one of the mining companies in Indonesia that has many subsidiaries. From userinterviews, there’s a problem in carrying out daily transactions in the procurement process. There isno integration between departments when using existing applications, lots of inappropriate data, andsome documents with missing files. Thus causing data not on time and working time. The analysiswas carried out using a conceptual model to see the problems and needs in PT XYZ. ERP systemneeds to be implemented, coordinating the company’s business processes and reset the company’sinfrastructure and standardization. The ERP system in the material management module will beimplemented using the ASAP method because this method is tailored to the company. The ASAPmethod can describe implementation activities to support project management and data migrationfaster than other implementation methods.]]>
<![CDATA[Identification and Indicators of ERP Implementation Success Factor – a Literature Review ]]>
<![CDATA[Warih Puspitasari]]>;
<![CDATA[Muhardi Saputra]]>;
<![CDATA[R. Wahjoe Witjaksono]]>
<![CDATA[ International Journal of Innovation in Enterprise System Vol. 5 No. 2 (2021): International Journal of Innovation in Enterprise System ]]>
Publisher : <![CDATA[School of Industrial and System Engineering, Telkom University ]]>
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DOI: 10.25124/ijies.v5i02.132
<![CDATA[Enterprise Resources Planning has become one of the business and management applications that arebelieved to be able to improve the performance of companies and or organizations to be more efficientand effective. However, based on much research, the success rate of ERP implementation isquestionable. Although the success of ERP implementation is often published in research, the failurerate of ERP system implementation is relatively high. Therefore, this study is to find out the problemsand challenges faced by organizations in implementing ERP, by reviewing the existing literature onresearch on factors that influence the success of ERP implementation. The approach taken is to reviewseveral related research articles published in the 2015-2020 period from several publishers, namelyEmerald Online, Science Direct, IEEE, and SAGE. The sample size for the last 5 years is expected toshow the up-datedness of the data taken from the research article. New ideas that will emerge fromthis discussion are the main factors causing the success of ERP implementation for organization, sothat they can be used to reduce the failure rate of ERP implementation in the future by proposing anERP implementation model.]]>
<![CDATA[Customization in Standard Hierarchy Report for Improving Activity Based Costing Process ]]>
<![CDATA[Taufiq Maulana Firdaus]]>;
<![CDATA[Muhardi Saputra]]>;
<![CDATA[Tien Fabrianti Kusumasari]]>
<![CDATA[ International Journal of Innovation in Enterprise System Vol. 6 No. 2 (2022): International Journal of Innovation in Enterprise System ]]>
Publisher : <![CDATA[School of Industrial and System Engineering, Telkom University ]]>
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DOI: 10.25124/ijies.v6i02.164
<![CDATA[Activity based costing process is a process to accurately manage the cost allocation process for aproduct. With the development of technology, the activity-based costing process has been integratedwith the ERP system so that it can relate to all business processes as a whole and can reduce expensesto manage the flow of information systems within the company. It is necessary to determine a fastbusiness process for the allocation of these costs so that a product can be produced. A standardhierarchy is needed which serves as the center of the business process for determining the activitybased costing process. This process is still done manually so that it slows down the businessdetermination process in the activity-based costing process. This research will implement the searchfunction in the ABC system by creating a reporting system that can search business processes in thestandard hierarchy in SAP S/4HANA. This research will use SEEM embed with SDLC method wherethis method pays attention from the perspective of the user and the company to produce an efficientABC process with the company's objectives.]]>
