Article Per Year (5 Year)
p-Index From 2021 - 2026
4.325
P-Index
This Author published in this journals
All Journal JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS JOURNAL OF SCIENCE AND SOCIAL RESEARCH Jurnal E-Bis: Ekonomi Bisnis JURNAL ILMIAH SIMANTEK JURNAL ILMIAH KOHESI EKONOMI, KEUANGAN, INVESTASI DAN SYARIAH (EKUITAS) JOURNAL OF BUSINESS AND ECONOMICS RESEARCH (JBE) Jurnal Media Ekonomi ARBITRASE: JOURNAL OF ECONOMICS AND ACCOUNTING Journal of Trends Economics and Accounting Research Jurnal Pengabdian Masyarakat Inovasi BISMA Cendekia Adpebi Science Series Journal Boas : Business, Economics, Accounting And Management KAFEBIS Jurnal Ekonomi dan Manajemen ( JEMBATAN) Jurnal Ekonomi dan Manajemen (JEMBATAN)
Ngajudin Nugroho
Politeknik Cendana, Medan
Religion Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

Published : 32 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 32 Documents
Search

 1   2   3   4 
SERVQUAL MODEL DALAM MEMULIHKAN KEPUASAN MAHASISWA POLITEKNIK DI KOTA MEDAN PADA POST PANDEMIC WORLD Nugroho, Ngajudin; Ciamas, Elserra Siemin; Hutabarat, Fauzi Akbar Maulana
Jurnal Nusantara Aplikasi Manajemen Bisnis Vol 10 No 2 (2025): Jurnal Nusantara Aplikasi Manajemen Bisnis
Publisher : UNIVERSITAS NUSANTARA PGRI KEDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/nusamba.v10i2.21321

Abstract

Research Aim: This study aims to develop a SERVQUAL model to restore student satisfaction in polytechnic institutions in Medan City through campus facilities in the post-pandemic period. Approach: The research uses a quantitative approach with descriptive statistical analysis and Structural Equation Modeling–Partial Least Squares (SEM-PLS). Data were collected from polytechnic students in Medan City using purposive sampling techniques. Research Finding: The results indicate that SERVQUAL significantly influences polytechnic student satisfaction through campus facilities in the post-pandemic era. The quality dimensions of tangibility, reliability, responsiveness, assurance, and empathy contribute to improving overall satisfaction. Theoretical Contribution/Originality: This study extends the application of the SERVQUAL model in higher education by integrating post-pandemic contextual factors, offering new insights into the determinants of student satisfaction in vocational institutions. Practitioner/Policy Implication: Findings provide practical implications for educational managers to enhance academic service quality and campus facilities, thereby improving educational competitiveness and institutional reputation after the pandemic. Research Limitation: This study is limited to polytechnic institutions in Medan City, so future research should include broader geographic coverage and comparative analysis across various higher education institutions.
Penanaman Pohon sebagai Edukasi Publik untuk Pelestarian Lingkungan Shara, Yuni; Arif, Anggia; Nugroho, Ngajudin; Syahrizal, Muhammad
Jurnal Pengabdian Masyarakat Inovasi Vol. 4 No. 1 (2025): February 2025
Publisher : Sekolah Tinggi Ilmu Manajemen Sukma Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35126/jpmi.v4i1.787

Abstract

Land degradation and global climate change represent serious environmental challenges that require collaborative responses from various stakeholders. This community service program aims to mitigate the impacts of environmental damage through the concrete action of tree planting while providing comprehensive public education within the Faculty of Agriculture, Universitas Islam Sumatera Utara. The implementation method utilized a participatory approach involving 62 students from Politeknik Cendana, academic staff, local communities, and partners from national and international universities. The stages of the activity began with the identification of critical land, the selection of adaptive shade and productive tree species, followed by silvicultural technique workshops and a synchronized planting action. The results of this program led to the successful planting of 1,000 tree seedlings in areas experiencing land degradation, which is projected to increase green cover and improve the micro-climate within the campus environment. Beyond the physical impact, evaluations showed a significant increase in ecological awareness and practical environmental management skills among participants. The international synergy in this activity successfully broadened participants' perspectives on global responsibility for maintaining Earth's sustainability. The success of this program reinforces that the integration of field action and public education can create an effective and sustainable environmental conservation model. The implications of this activity emphasize the importance of using digital-based monitoring technology to ensure future tree survival rates. As a successful service model, this program is expected to be replicated in other regions by strengthening multilateral collaborations between academia, the private sector, and the government to achieve broader and more massive environmental impacts.
Co-Authors Angelina Elvina Arif, Anggia Arwin Arwin CHANDRA, WILI CHRISSYCA HALIM Christine, Derika CIAMAS, ELSERRA SIEMIN Cynthia Angelia DEWI ANGGRAINI Dewi Anggraini EFFENDI CHUA Elserra Siemin Ciamas Evi Febriana, Evi Fauzi Akbar Maulana Hutabarat Felicia Felicia Felicia Gea, Berkat D. Rahmat Putra HARTONO . Ivone Ivone Jagomos C Jansela Situmorang Lily Natalia Lisa Lubis, Tania Anggelina Meisanni, Meisanni Muhammad Syahrizal Ongko, Cindy Sundary Pratama, Maulana RITA WIDIANI Sanny Lonardi Shery Sidauruk, Airin Syekania Sukatin, Sukatin Supriyanto Supriyanto Supriyanto Susanto Susanto SUTARNO . Sutarno Sutarno TASIK UTAMA Timori Kansaki Wardayani Wardayani, Wardayani WENY . Weny, Weny Wili Chandra WILINNY . WILINNY . WILLIAM VINCENT Wirawan Candra Angkasa WONG PONG HAN Wong Pong Lan Yeni Rachmawati Yonata, Kelvien Yuliana Yuliana Yuliana Yuni Shara