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Journal : OPERATION EXCELLENCE: Journal of Applied Industrial Engineering

Perbaikan Metode Kerja Menggunakan Maynard Operation Sequence Technique (MOST) dan Metode 5S Untuk Meningkatkan Kapasitas Produksi Muhammad Dahlan; Arfandi Ahmad; Andi Pawennari; Yan Herdianzah
Operations Excellence: Journal of Applied Industrial Engineering Vol. 14, No. 3, (2022): OE NOVEMBER 2022
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2022.v14.i3.063

Abstract

Industrial competition in the era of increasingly fierce globalization forces the industry to struggle to maintain competition. In order to be able to compete in the modern industrial era, not only in terms of the products that will be sold in the market in a short estimated time, but also in terms of all aspects of the industry in it. In this research, the problem that arises is the production process that has not been effective and efficient so that it affects the production time, which is slightly hampered, causing consumer demand not to be fulfilled at CV. Bewrsama's Noble Grace. This study aims to determine the ineffective movements performed by the operator when doing work. Calculating the standard work process time using the Maynard Operation Sequence Technique (MOST) method, to calculate the resulting standard output. Reduction in ineffective processes with 5S work methods. Research was conducted in several divisions starting from the process of receiving milk, processing, milling, and packaging by comparing the effects of MOST between before and after the implementation of 5S. The results obtained are that there are several ineffective movements such as searching, selecting and inspecting which can be reduced by implementing 5S. There was a decrease in the receiving division by 4.7%, processing 0.67%, milling 4.2% and packaging 14.17%. The resulting raw output increased by 4.96% in the packaging division, 2.04% in the processing division, 6.02% in the milling division, and 15.2% in the packaging division.
Planning to improve the quality of public services using servqual and Quality Function Deployment integration Anis Saleh; Yan Herdianzah; Andi Pawennari; Arfandi Ahmad
Operations Excellence: Journal of Applied Industrial Engineering Vol. 15, No. 1, (2023): OE March 2023
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2023.v15.i1.068

Abstract

Service is any activity that is intended or intended to provide satisfaction to customers, but in fact, there are still several service systems that are always complained about by the community, including the problem of family cards (KK) and identity cards (KTP) because these services are the most dominant in the Sepee District Office. This study aims to obtain the quality of service in the district so that it can be repaired or improved the service system. This study uses the integration of Service Quality (Servqual) with a 5-dimensional approach to service quality, namely Tangibles, Reliability, Assurance, Responsive, and Empathy with the integration of Quality Function Deployment (QFD) to create a development and planning process in setting specifications for community needs and evaluating strengths and weaknesses on the service process. The results of Servqual and QFD integration in this study can be seen from the Q value which is not in accordance with service quality standards, the Q value shows 0.86 meaning that service quality cannot be said to be good because 0.86 ≤ 1. Based on the Cartesian diagram, 8 attributes are found. In quadrant A high-expectation value and low-performance value). According to the community, the highest attribute whose perceived value is low but whose expectation value is high is that service facilities and infrastructure are complete and sophisticated.
Analysis of cement raw material control using the min-max stock method in the PT semen bosowa maros Ahmad, Arfandi; Safutra, Nur Ihwan; Herdianzah, Yan; Dahlan, Muhammad; Mutmainnah, Mutmainnah
Operations Excellence: Journal of Applied Industrial Engineering Vol. 15, No. 2, (2023): OE July 2023
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2023.v15.i2.085

Abstract

Inventory of raw materials is one of the crucial problems in the company. Errors in determining the size of raw material inventory is very influential for the smooth production of the company. PT Semen Bosowa Maros is a private company that focuses on cement production. This study aims to avoid excess and shortage of raw materials by calculating the amount of raw material inventory at PT Semen Bosowa Maros. This study uses the Min-Max Stock method. The research data was obtained from the company's annual data with related parties. The results of the study obtained safety stock values of Silica Sand 166.46 ton’s, Gypsum 1482.96 ton’s, Fly Ash 33.71 ton’s, and Trass 30.76 ton’s. Then, the minimum inventory calculation is carried out, it is known that the minimum inventory results are found in Trass raw materials of 260.18 ton’s while the results for maximum inventory are in Gypsum of 22117.18 ton’s. After calculating the min-max, an order policy can be obtained for each material, Silica Sand 1074.85 ton’s, Gypsum 9575.63 ton’s, Fly Ash 217.68 ton’s, and Trass 198.65 ton’s.