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Student’s Perception of the Use of English in Internship Programs: Real-life Reflections Wicaksono, Julien Arief; Indrastana, Nodistya Septian; Novawan, Adriadi; Rinda, Renata Kenanga
International Journal of Studies in Social Sciences and Humanities (IJOSSH) Vol. 2 No. 2 (2025): November
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v2i2.6677

Abstract

Internship programs are expected to give many benefits to the students with the real-work experience. For students from English department, this program will be a perfect time to practice and sharpen their English proficiency as well as their capabilities in interacting and communicating with other. This recent study is trying to elicit and elaborate the students’ perspectives toward the use of English during their internship programs. A qualitative case study method was used in this research by interviewing two students who had finished doing internship program in international resorts. Moreover, their internship journal reports were used as secondary data to complete the interview. Then, the analysis of the data was done using thematic analysis. The analysis of the findings has revealed four themes regarding with their opinions on: (1) real-life English use, (2) communication challenges and strategies, (3) gaps between classroom instruction and workplace realities, and (4) suggestions in English instruction.
Inisiasi Pelatihan Basic English for Tourism sebagai Upaya Peningkatan Kesiapan Komunikasi Masyarakat Desa Karangpring, Kecamatan Sukorambi Meiga Rahmanita; Firda Diartika; Nodistya Septian Indrastana; Renata Kenanga Rinda; Titik Ismailia
ASPIRASI : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat Vol. 4 No. 4 (2026): Juli : ASPIRASI : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat
Publisher : Asosiasi Periset Bahasa Sastra Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/aspirasi.v4i4.2848

Abstract

Karangpring Village, Sukorambi District, Jember Regency, has considerable natural and cultural tourism potential that continues to be developed. However, the local community's readiness to communicate in English as part of tourism services remains limited. This community service program aimed to describe the implementation of a Basic English for Tourism training program and examine its role in improving the community's communication readiness to support village tourism development. The training involved 12 participants representing the Youth Organization (Karang Taruna), Village-Owned Enterprise (BUMDes), village facilitators, and Micro, Small, and Medium Enterprises (MSMEs). The program was conducted through four stages: material presentation, guided practice, communication practice through role play, and evaluation. The training focused on giving directions, greeting visitors, and introducing oneself and the tourist destination by using local tourism attractions as learning contexts. The results showed that participants were highly engaged and gradually became able to use basic English expressions in simulated tourism service situations. Although many participants were initially hesitant and struggled to communicate, continuous guidance through role play helped improve their confidence and willingness to speak English. The evaluation results also indicated positive participant responses regarding the training materials, delivery, and overall benefits. Therefore, the Basic English for Tourism training can serve as an initial step in strengthening the communication capacity of local communities to support the development of Karangpring Village as a tourist destination.
Needs analysis of professionalism in tourism education: Students’ perceptions in vocational higher education Peni Arianita Wardani; Muhamad Farhan; Nodistya Septian Indrastana; Meiga Rahmanita; Nur Afni Rachman; Mutika Andadari
International Journal of Studies in Social Sciences and Humanities Vol. 1 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v1i2.5568

Abstract

Professionalism is a cornerstone of success in the tourism industry, underscoring the need for targeted skill development among students pursuing tourism-related education. Recognising this, Politeknik Negeri Jember (Polije) launched the Edu tourism teaching factory. This innovative initiative integrates Tourism Destination Study Program students into real-world industry environments, fostering professionalism through experiential learning. This effort aligns with Polije’s outcome-based education framework, emphasising the production of industry-ready graduates. A critical component of this initiative is the development of structured teaching materials that address the specific aspects of professionalism required in the tourism sector. However, identifying these components necessitates comprehensive research into students’ perceptions and industry needs. Grounded in the context of global tourism, where professionalism directly impacts service quality and customer satisfaction, this qualitative study explores the requirements for teaching materials that promote professionalism. Using simple random sampling, 125 students were surveyed, complemented by interviews with program managers, Edu tourism administrators, and student representatives. The Miles and Huberman technique was employed for data analysis, integrating triangulated survey and interview data. Key findings revealed that students prioritise politeness, communication skills, and respect, followed by attention to detail, helpfulness, and consideration. Preferred teaching tools include bilingual video tutorials on service excellence, reflecting the industry’s global nature. This study has significant implications for global tourism education and practice. It addresses the critical need to standardise professionalism training. By aligning teaching materials with real-world industry demands, this research supports enhancing service standards and fostering a globally competitive tourism workforce.
Bridging Cultures through Language: Examining the Linguistic and Cultural Experiences of IISMA Awardees Julien Arief Wicaksono; Renata Kenanga Rinda; Nodistya Septian Indrastana; Meiga Rahmanita; Nur Afni Rachman; Degita Danur Suharsono
International Journal of Studies in Social Sciences and Humanities Vol. 1 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v1i2.5574

Abstract

This study explores the pivotal role of language in fostering cross-cultural appreciation among Indonesian International Student Mobility Awards (IISMA) awardees. We examined the experiences of two awardees of prestigious international exchange programs to understand how language acquisition and use influenced their cultural perceptions and interactions. Using a mixed-methods approach, we conducted in-depth interviews and administered surveys to gather data on the participants’ language learning journeys, intercultural communications, and shifts in cultural perspectives. The selected participants represented diverse linguistic and cultural backgrounds and completed exchanges in countries where they needed to navigate a foreign language. Our findings reveal that language proficiency significantly enhanced the awardees’ ability to appreciate and engage with host cultures. Key themes emerged, including: 1) the role of language as a gateway to deeper cultural understanding; 2) Challenges and breakthroughs in intercultural communication; 3) The impact of idiomatic expressions on cultural insight; 4) Changes in self-perception and cultural identity through language learning; and 5) The development of empathy and cultural relativism. Quantitative data indicated a strong positive correlation between language proficiency and measures of cultural appreciation. Qualitative analysis provided rich insights into the nuanced ways language shaped the awardees’ cross-cultural experiences. This research contributes to our understanding of the intricate relationship between language and culture in international education contexts. It offers valuable implications for enhancing student exchange programs and promoting global citizenship through targeted language and cultural learning strategies.
Ecoliteracy in English for Tourism: Exploring lecturers’ perspectives and challenges in an Indonesian vocational higher education setting Nodistya Septian Indrastana; Adriadi Novawan; Julien Arief Wicaksono; Renata Kenanga Rinda
International Journal of Studies in Social Sciences and Humanities Vol. 2 No. 3 (2026): March
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v2i3.6690

Abstract

Environmental sustainability is becoming increasingly significant in tourism education. However, incorporating ecoliteracy into English for Specific Purposes (ESP) courses remains limited within vocational settings. This qualitative case study explored how English for Tourism lecturers at an Indonesian vocational college perceive ecoliteracy integration and the challenges they encounter. Three lecturers participated in semi-structured interviews, which were supplemented with analysis of course materials. The results showed four positive perspectives: ecoliteracy enhances practical learning, encourages a comprehensive understanding of the interconnectedness between society, economy, and environment, aligns with industry sustainability expectations, and develops 21st-century skills. Nonetheless, three major challenges were identified: difficulty aligning the curriculum, limited time for developing materials, and insufficient content knowledge in sustainability education. The study highlights that although lecturers see the value of ecoliteracy, institutional support, such as curriculum reform, resource availability, and ongoing professional development, is crucial for effective integration. These insights contribute to understanding teacher cognition in ESP and have implications for policy and professional growth in vocational training.