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All Journal Jurnal Manajemen Pendidikan: Jurnal Ilmiah Administrasi, Manajemen dan Kepemimpinan Pendidikan Jurnal Pendidikan dan Pengajaran Dinamika Pendidikan Jurnal Promosi Pendidikan Ekonomi Sains: Jurnal Manajemen dan Bisnis JPBM (Jurnal Pendidikan Bisnis dan Manajemen) Jurnal Terapan Abdimas Jurnal Pendidikan Ilmu Sosial Economic Education Analysis Journal JSSH (Jurnal Sains Sosial dan Humaniora) Jurnal EMT KITA Jurnal Pendidikan Insan Mandiri Abdimas Talenta : Jurnal Pengabdian Kepada Masyarakat Pendas : Jurnah Ilmiah Pendidikan Dasar Journal of Socioeconomics and Development MATAPPA: Jurnal Pengabdian Kepada Masyarakat EQUILIBRIUM: Jurnal Ilmiah Ekonomi dan Pembelajarannya Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat Soedirman Economics Education Journal Edunesia : jurnal Ilmiah Pendidikan JURNAL PENDIDIKAN, SAINS DAN TEKNOLOGI Sekretari & Administrasi (Serasi) Jurnal Pengabdian UNDIKMA Jurnal Nuansa Akademik: Jurnal Pembangunan Masyarakat Jurnal Elastisitas : Kajian Pendidikan Ekonomi, Ilmu Ekonomi, dan Kewirausahaan Jurnal Kependidikan: Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran dan Pembelajaran Jurnal Ilmiah Wahana Pendidikan Jurnal Pengabdian kepada Masyarakat Jurnal Simki Pedagogia Jurnal Puruhita Mabsya: Jurnal Manajemen Bisnis Syariah Measurement In Educational Research Jurnal Informasi dan Komunikasi Administrasi (JIKAP) Jurnal Pengabdian kepada Masyarakat Jurnal Administrasi Perkantoran dan Kesekretariatan Journal of Mandalika Literature Jurnal Ilmiah Ekonomi dan Manajemen Aspirasi : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat Jurnal Social Society Economic Education Analysis Journal Business and Accounting Education Journal
Wisudani Rahmaningtyas
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Analisis Kinerja Aparatur Desa dalam Penyelenggaraan Pemerintahan Desa di Kantor Desa Tawangrejo Sariyanto, Ibnu; Rahmaningtyas, Wisudani
Business and Accounting Education Journal Vol. 6 No. 3 (2025): Business and Accounting Education Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/baej.v6i3.28661

Abstract

Penelitian ini bertujuan untuk menganalisis kinerja aparatur desa dalam penyelenggaraan pemerintahan di Desa Tawangrejo, Kecamatan Tunjungan, Kabupaten Blora. Pendekatan yang digunakan adalah kualitatif dengan metode studi kasus, melalui teknik wawancara mendalam, observasi partisipatif, dan dokumentasi. Informan dalam penelitian ini berjumlah delapan orang, terdiri dari Kepala Desa, Sekretaris Desa, dua Kepala Urusan (Keuangan dan Umum), dua Kepala Seksi (Pemerintahan dan Pelayanan), serta dua warga masyarakat yang aktif berinteraksi dengan pelayanan desa. Hasil penelitian menunjukkan bahwa kinerja aparatur desa belum berjalan optimal, ditandai dengan rendahnya kualitas dan kuantitas kerja, keterlambatan waktu pelayanan, minimnya efektivitas pelaksanaan tugas, serta rendahnya kemandirian dalam menjalankan fungsi masing-masing. Permasalahan tersebut diperparah oleh belum adanya sistem evaluasi kinerja formal, kurangnya pelatihan, serta minimnya transparansi informasi publik. Temuan ini mengindikasikan adanya ketidaksesuaian antara praktik lapangan dengan standar ideal pelayanan pemerintahan desa sebagaimana diatur dalam peraturan perundang-undangan. Penelitian ini merekomendasikan perlunya penguatan kapasitas aparatur desa, pembenahan sistem tata kelola, dan penanaman budaya kerja profesional untuk meningkatkan kualitas pelayanan publik di tingkat desa.
PENGARUH FASILITAS, KUALITAS PELAYANAN DAN KOLEKSI BUKU TERHADAP MINAT BACA SISWA DI PERPUSTAKAAN SMK SWADAYA TEMANGGUNG Desya Risti Riyani; Rahmaningtyas, Wisudani
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 1 (2026): Volume 11 No.1, Maret 2026.
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i1.42942

Abstract

Low reading interest among students in the school environment is a problem that needs to be addressed, considering that reading is the main foundation for improving learning quality and academic achievement. This study aims to determine the effect of facilities, service quality,and book collections on reading interest among students at SMK Swadaya Temanggung. This study uses a quantitative approach, with a research population of 1,741 students. The Simple Random Sampling method using the Slovin formula, resulting in 127 students as respondents. Data collection was conducted using a Likert scale questionnaire that had undergone validity and reliability testing. The collected data were analyzed using multiple linear regression testing with the help of SPSS 27, including Classical Assumption Testing, t-Test, F-Test, and Coefficient of Determination. The results of the study show that facilities and book collections have a positive and significant effect on reading interest, while service quality does not show a significant effect partially. Simultaneously, the three variables have a significant effect on reading interest with (R2) of 0.448.
PENGARUH KUALITAS LAYANAN, KOMPETENSI PEGAWAI DAN FASILITAS TERHADAP KEPUASAN MASYARAKAT DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA SEMARANG Rafi Alfaritzi, Muhammad; Rahmaningtyas, Wisudani
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 02 (2026): Volume 11 Nomor 02, Juni 2026 Public
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i02.47008

Abstract

This study aims to analyze the effect of service quality, employee competence, and facilities on public satisfaction at the Department of Population and Civil Registration of Semarang City. This research employed a quantitative approach with an associative method. The sample consisted of 96 respondents selected through random sampling. Data were analyzed using validity and reliability tests, classical assumption tests, multiple linear regression, t-test, F-test, and coefficient of determination using SPSS. The results showed that partially service quality had a positive and significant effect on public satisfaction with a regression coefficient of 0.437 and significance value of 0.000, employee competence had a positive and significant effect with a coefficient of 0.164 and significance value of 0.011, and facilities had a positive and significant effect with a coefficient of 0.293 and significance value of 0.000. Simultaneously, these variables significantly affected public satisfaction with an F-value of 41.924 and significance value of 0.000. The Adjusted R Square value of 0.564 indicates that 56.4% of the variation in public satisfaction is explained by the model. Service quality was found to be the most dominant variable affecting public satisfaction. These findings emphasize the importance of improving service quality, employee competence, and facilities to enhance public satisfaction in public services.
Unpacking the Link Between Work-Integrated Learning and Graduate Work Readiness: The Mediating Role of Student Commitment Wisudani Rahmaningtyas; Anna Kania Widiatami
Jurnal Kependidikan : Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran, dan Pembelajaran Vol. 12 No. 2 (2026): June
Publisher : LPPM Universitas Pendidikan Mandalika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/jk.v12i2.13022

Abstract

This study aims to investigate the relationship between Work-Integrated Learning (WIL) and graduate work readiness, with a particular focus on the mediating role of student commitment as a key psychological mechanism in the learning process. Employing a quantitative cross-sectional design, data were collected from 367 undergraduate students enrolled in economics-related study programs at universities in Indonesia who had completed recognized Work-Integrated Learning (WIL) programs. Respondents were selected using proportional random sampling, and the data were analyzed using PLS-SEM. The findings reveal that WIL positively influences student commitment (β = 0.52) and work readiness (β = 0.21). Student commitment also demonstrates a positive effect on work readiness (β = 0.47) and partially mediates the relationship between WIL and work readiness (β = 0.24). These findings indicate a positive and significant relationship between experiential learning and learning outcomes, emphasizing that the effectiveness of WIL depends on students’ active psychological engagement. This study contributes to the existing literature by providing empirical evidence that student commitment serves as a critical pedagogical mechanism in transforming experiential learning into meaningful learning outcomes and offers practical implications for the design of WIL-based learning models that foster engagement, reflection, and sustainable competence development.
Peran Strategis Sekretaris dalam Meningkatkan Produktivitas Melalui Ergonomi Kantor Pada PT Jasa Marga Jogja-Bawen Aulia Nisa Febriantika; Ghina Dwi Yunita; Sri Melani Risky Ayu Anggraini; Abhinaya Nabila Aflah; Wanda Anantivera; Wisudani Rahmaningtyas
Jurnal Ilmiah Wahana Pendidikan Vol 12 No 1.B (2026): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Lingkungan kerja yang nyaman dan produktif menjadi salah satu penentu utama efektivitas kerja karyawan dalam organisasi modern. Ergonomi kantor sebagai pendekatan ilmiah terhadap penyesuaian kondisi kerja dengan kemampuan fisik manusia berperan penting dalam hal ini. Penelitian ini bertujuan untuk mengkaji peran sekretaris dalam penerapan ergonomi kantor, dampaknya terhadap kenyamanan dan produktivitas kerja, serta tantangan dan strategi yang dilakukan dalam penggunaannya. Penelitian ini menggunakan pendekatan deskriptif kualitatif dengan teknik wawancara kepada sekretaris di PT Jasa Marga Jogja–Bawen sebagai subjek utama. Hasil penelitian menunjukkan bahwa sekretaris tidak hanya bertindak sebagai pengguna fasilitas kerja, melainkan berperan aktif dalam mengatur tata letak ruang kerja, menyesuaikan peralatan agar sesuai prinsip ergonomis, menyuarakan kebutuhan perbaikan fasilitas, serta menyebarkan kesadaran ergonomi secara informal. Penerapan ergonomi terbukti meningkatkan kenyamanan, mengurangi kelelahan, dan menunjang produktivitas kerja. Masih terdapat kendala seperti keterbatasan fasilitas dan belum adanya pelatihan formal, inisiatif dan strategi yang dilakukan sekretaris telah memberi kontribusi nyata dalam menciptakan ruang kerja yang lebih sehat dan efisien.
Studi Literatur: Efektivitas Peran Sekretaris dalam Manajemen Rapat dan Penanganan Perjalanan Dinas pada Sub Bagian Tata Usaha Sekretaris Jendral Ketenagakerjaan RI Jakarta Nabila Oktafiana; Irma Niswatul Aini; Binta Zulfa Nafisa; Hilma Sri Wahyuni; Aminah Yasin; Wisudani Rahmaningtyas
Journal Social Society Vol. 5 No. 1 (2025): Januari - Juni 2025
Publisher : Pustaka Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54065/jss.5.1.2025.694

Abstract

Urgensi dalam penelitian ini yaitu untuk menganalisis efektivitas peran sekretaris dalam pengelolaan rapat dan perjalanan dinas pada Subbagian Tata Usaha Sekretariat Jenderal Ketenagakerjaan RI Jakarta. Penelitian ini menggunakan metode studi literatur yang mendalam, dengan menelaah sumber pustaka, meliputi buku akademik, jurnal ilmiah, artikel terpercaya, dan laporan penelitian terdahulu. Kriteria literatur yang digunakan mencakup relevensi topik, kredibilitas sumber, dan keterkinian data. Metode analisis yang diterapkan adalah analisis isi kualitatif, dengan tahapan pengumpulan, penyaringan, pengkodean, serta penyimpulan data berdasarkan konteks tematik. Validasi data dilakukan melalui triangulasi sumber dan diskusi antarpeneliti untuk menjaga objektivitas dan konsistensi interpretasi. Hasil kajian menunjukkan bahwa efektivitas sekretaris dipengaruhi oleh tiga faktor utama, yaitu kompetensi teknis (pengelolaan jadwal, notulen, dan dokumentasi), ketelitian administratif (akurasi dan ketepatan waktu dalam administrasi), serta kemampuan adaptasi terhadap teknologi (penggunaan sistem digital dalam rapat dan perjalanan dinas). Kendala yang diidentifikasi mencakup keterlambatan pengiriman undangan, ketidakakuratan dalam notulen rapat, serta rendahnya pemahaman prosedur perjalanan dinas sesuai regulasi. Untuk mengatasi tantangan tersebut, disarankan pelatihan rutin, digitalisasi sistem administrasi, serta transformasi peran sekretaris sebagai mitra strategis organisasi. Dukungan kelembagaan dan penguatan kompetensi SDM juga dinilai krusial dalam mendorong peran sekretaris yang lebih proaktif dan adaptif. Studi ini menyimpulkan bahwa efektivitas peran sekretaris sangat menentukan efisiensi operasional instansi pemerintah, khususnya dalam era transformasi digital dan reformasi birokrasi.
Peran Pengadaan Sarana dan Prasarana dalam Meningkatkan Kompetensi Kejuruan Siswa di SMK N 1 Demak Syalaisha Amani; Wisudani Rahmaningtyas
Jurnal Manajemen Pendidikan : Jurnal Ilmiah Administrasi, Manajemen dan Kepemimpinan Pendidikan Vol. 7 No. 2 (2025): October Issue
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/jump.v7i2.87079

Abstract

Sarana dan prasarana yang memadai merupakan komponen krusial dalam sistem pendidikan kejuruan untuk memastikan lulusan memiliki kompetensi yang relevan dengan dunia kerja. Penelitian ini bertujuan untuk menganalisis peran pengadaan sarana dan prasarana tersebut di SMK N 1 Demak dalam menunjang kompetensi siswa. Metode yang digunakan pendekatan deskriptif-evaluatif dengan membandingkan data kuantitatif profil sekolah dan data kualitatif laporan observasi dengan standar nasional dalam Permendikbudristek No. 22 Tahun 2023. Hasil penelitian menunjukkan adanya dualisme peran yang kontras. Sekolah memiliki keunggulan signifikan pada fasilitas praktik kejuruan yang sangat lengkap dan terawat, yang secara langsung mengakselerasi perolehan kompetensi teknis. Namun, ditemukan kesenjangan pada fasilitas dasar, termasuk defisit ruang kelas yang menyebabkan sistem shift, rasio toilet yang tidak memenuhi standar kesehatan, dan tingkat kelayakan perabot yang belum optimal. Penelitian ini menegaskan bahwa pengadaan sangat efektif untuk hard skills, tetapi memerlukan pendekatan yang lebih seimbang untuk menciptakan lingkungan belajar pengembangan kompetensi siswa secara utuh.
Analysis of Village Government Service Quality in Efforts to Improve Community Satisfaction Aprilia Sri Mulyaningsih; Wisudani Rahmaningtyas
Economic Education Analysis Journal Vol. 14 No. 3 (2025): Economic Education Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/eeaj.v14i3.28679

Abstract

This study is motivated by the unsatisfactory quality of public services provided by the village government, which is perceived as lacking in promptness and responsiveness. Additionally, there is limited availability of information regarding the requirements and procedures for managing population-related documents. This research adopts a descriptive qualitative approach. The focus of the study is the quality of public services in Tutup Village, Tunjungan Sub-district, Blora Regency, particularly in efforts to improve community satisfaction. Data were collected through interviews, documentation, and observation. To assess service quality, five dimensions were employed: (1) Tangible, referring to the condition of infrastructure and room comfort; (2) Reliability, related to staff competence and service appropriateness; (3) Responsiveness, covering service duration and operating hours; (4) Empathy, which includes the provision of solutions and the level of public education and outreach; and (5) Assurance, referring to staff friendliness and service costs. The findings indicate that the quality of services provided by the government of Tutup Village has been implemented adequately. However, improvements in supporting facilities and infrastructure are still needed to optimize the outcomes of the services delivered to the community.
Administrative staff roles in enhancing service efficiency at a vocational high school Findy Cahya Isca Sari; Agung Kuswantoro; Wisudani Rahmaningtyas
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 10, No 2 (2026): Maret
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v10i2.112865

Abstract

Abstrak: Penelitian ini mengkaji peran tata usaha dalam meningkatkan efisiensi layanan administrasi sekolah, dengan fokus pada tuntutan organisasi yang khas di lembaga pendidikan kejuruan. Dilatarbelakangi oleh masih maraknya pengelolaan administrasi manual di sekolah-sekolah Indonesia dan terbatasnya kajian pada konteks ini, penelitian menggunakan pendekatan kualitatif deskriptif. Data dikumpulkan melalui wawancara mendalam, observasi langsung, dan analisis dokumen di SMK Widya Praja Ungaran pada November 2025. Dua belas informan dipilih secara purposive: satu kepala tata usaha, satu staf, lima guru, dan lima siswa. Analisis menggunakan model interaktif Miles dan Huberman; validitas dijamin melalui triangulasi sumber dan metode. Temuan menunjukkan bahwa tata usaha menjaga efisiensi di empat domain: pengelolaan persuratan, pengelolaan arsip, layanan warga sekolah, dan dukungan manajemen sekolah. Efisiensi tetap terjaga meski sistem sepenuhnya manual dan hanya ditopang dua tenaga, menunjukkan bahwa efisiensi administrasi tidak semata ditentukan digitalisasi, tetapi juga oleh keteraturan prosedur, kompetensi staf, dan koordinasi organisasi. Penelitian merekomendasikan penguatan kapasitas SDM dan pengembangan sistem digital untuk peningkatan berkelanjutan. Kata kunci: kinerja administrasi; kualitatif deskriptif; layanan administrasi sekolahAbstract: This study examines the role of the administrative office in improving school administrative service efficiency, with focus on the organizational demands unique to vocational education. Motivated by the prevalence of manual administrative management in Indonesian schools and limited research on this context, the study employed a descriptive qualitative approach. Data were collected through in-depth interviews, direct observation, and documentary analysis at SMK Widya Praja Ungaran in November 2025. Twelve informants were selected via purposive sampling: one administrative head, one staff member, five teachers, and five students. Analysis followed the Miles and Huberman interactive model; validity was ensured through source and methodological triangulation. Findings show that the administrative office sustains efficiency across four domains: correspondence management, records management, community services, and school management support. Efficiency was maintained despite a fully manual system and a two-person workforce, suggesting that administrative efficiency is shaped not only by digitization but equally by procedural regularity, staff competence, and organizational coordination. The study recommends strengthening human resource capacity and developing digital systems for sustainable improvement. Keywords: administrative performance; qualitative descriptive; school administration services
KETERAMPILAN KOMUNIKASI EFEKTIF SEKRETARIS SEBAGAI KUNCI PELAYANAN PRIMA DI ERA DIGITAL Anggun Myssiliyana Putri; Ayu Tri Lestari; Ine Damayanti; Nadjwa Salsabila; Rifani Yulianti; Wisudani Rahmaningtyas
Jurnal Administrasi Perkantoran dan Kesekretariatan Vol 4 No 1 (2025): JURNAL ADMINISTRASI PERKANTORAN dan KESEKRETARIATAN
Publisher : LPPM Politeknik Pajajaran ICB Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59820/apk.v4i1.347

Abstract

The development of digital technology requires the role of secretaries to not only master administrative skills, but also effective communication skills as a key in realizing excellent service. This research aims to analyze the role of secretary communication skills in supporting excellent service in the digital era, identify relevant forms of communication skills, and formulate development strategies. The method used is a literature study from various scientific sources such as journals, books, and related articles. The study results show that secretaries are required to have verbal and nonverbal communication skills, mastery of digital technology, interpersonal skills, and sensitivity to context and audience. The main challenges faced include limited digital literacy, lack of ethical communication training, and cross-generational communication gaps. Suggested development strategies include blended learning-based training, cross-generational mentoring, and enhancing adaptive culture in the work environment. The integration of communication skills and technology utilization is the main foundation in creating professional and highly competitive service excellence in the digital era.
Co-Authors Abdullah Arif Nurhikmah Abhinaya Nabila Aflah Ade Rustiana Adinda Dwi Rahma Afita Nurhandasah Agung Kuswantoro Agung Kuswantoro Ahmad Saeroji Ahmad Saiful Mukmin Ajeng Mutiarananda Ajeng Syifa Ajie Pangestu Alda Bernika Ifada Alfina Rahma Dewi Alvi Mukhifudin Aminah Yasin Anggun Myssiliyana Putri Anggun Myssiliyana Putri Anna Kania Widiatami Aprilia Sri Mulyaningsih Apriliana Khulasatul Mutoharoh Apriliana, Shalum Rizki Astuti, Malinda Listia Astuti, Malinda Listia Atika Nurdiana Aulia Nisa Febriantika Ayu Tri Lestari Ayu Tri Lestari Badriyah, Siva Faizatul Baedhowi Baedhowi Baswara, Satsya Yoga Binta Zulfa Nafisa Chandra Alifian Syah Desvita Kirani Sekar Putri Desya Risti Riyani Dewi, Luthfiani Puspita Djoko Santoso Th Dwi Endah Kusumaningtias Eka Namira Findy Cahya Isca Sari Galih Citra Kumala Ghina Dwi Yunita Hana Netti Purasani Hanna Netti Purasani Harnanik Harnanik, Harnanik Hengky Pramusinto Hilma Sri Wahyuni Indrawati Indrawati Indri Murniawaty Ine Damayanti Ine Damayanti Ira Riyani Irma Niswatul Aini Ismiyati, Ismiyati Kartika Nur Alfaeny Kharisma Ayu Maharani, Bella Kristiani Kristiani Kurniaziz, Septian Bagas Panji Lambort Dhika, Vera Leni Noviani Lintang Ramadhani Maharani, Hcusna Marsin Marsin Masfufati Azizah Masruroh, Nurholifatu Melati, Inaya Sari Meylitasari, Rizki Minhatul Maula Mudrikah, Saringatun Muhammad, Faaza Asykar Muhsin, Muhsin Muslimah, Jaza’ul Nabila Oktafiana Nadifa, Chilma Nadjwa Salsabila Nadjwa Salsabila Nanik Suryani Nazhifah Zulfa Isnania Nina Farliana Nina Oktarina Nurhandasah, Afita Octaviani, Widya Tatalia Octhaviana, Yaula Oktavia, Citra Hansen Parascha, Lina Pradana, Galih Pramusinto, Hengki Purasani, Hana Netti Putri Della Ramadhani5 Rafi Alfaritzi, Muhammad Ratieh Widhiastuti Rifani Yulianti Rita Budiyarti Rozalina Umami Rusdiana Rusdiana Safira, Mei Arum Sariyanto, Ibnu Soetarno Joyoatmojo Sri Melani Risky Ayu Anggraini SRI UTAMI Sri Utami Supriyatno, Teguh Syalaisha Amani Tazkiyah Eka Wulandari Tiara Puspa Tri Murwaningsih Tusyanah Tusyanah Wanda Anantivera Wardani, Sukma Dwi Indah Widagdo, Putri Restyananda Widiyastuti, Maulina Wijang Sakitri Winarni Winarni Yahya Nur Ifriza Yaula Octhaviana Zakkya Mar’a S