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Leadership Management in Delivering Educational Services in Higher Education Bendriyanti, Rita Prima; Suwarni, Suwarni; Dewi, Citra; Sukirdi, Sukirdi
Widyagogik Vol 12, No 2 (2024): Widyagogik
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/widyagogik.v12i2.28360

Abstract

This study aims to analyze the role of leadership management in improving the quality of educational services in higher education through a qualitative approach using literature study analysis. The research focuses on exploring transformational, situational, and participative leadership theories as the foundation for designing effective managerial strategies. The findings reveal that the implementation of adaptive and innovative leadership models not only enhances institutional internal performance but also strengthens academic service capacity through collaboration, human resource empowerment, and responsiveness to the dynamic needs of stakeholders. Further analysis demonstrates that integrating participative and transformational leadership principles fosters an inclusive educational environment oriented toward continuous improvement. These findings affirm the critical synergy between flexible leadership styles and structured management policies in driving the transformation of higher education services. The study provides practical recommendations for policymakers and higher education stakeholders to adopt holistic leadership approaches aligned with contemporary challenges, while opening avenues for further research on managerial innovations in the education sector.
Transformation of Principal Leadership in the Review of Supervisory Functions Rita Prima Bendriyanti; Citra Dewi; Sukirdi Sukirdi; Suwarni Suwarni
JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah Vol. 10 No. 4 (2025): October, Social Issues and Education Issues
Publisher : Universitas Syiah Kuala and Collaboration Yayasan Yusda Edu Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66052/sejarah.v10i4.642

Abstract

This study is grounded in the strategic role of the principal as the primary driver of educational quality improvement through effective supervisory leadership. In the context of rapid technological advancement, evolving educational policies, and increasing accountability demands, principals are required to transform their supervisory approaches from administrative and compliance-oriented practices toward participatory, visionary, and development-focused leadership. This study aims to analyze the level of principal leadership transformation in the supervisory function based on teachers’ and education personnel’s perceptions, and to identify the strongest and weakest implementation indicators. A descriptive quantitative design was employed using a total sampling technique involving 31 respondents at SDN 16 Bengkulu Selatan. Data were collected through a questionnaire consisting of 35 Likert-scale statements and analyzed using descriptive statistics to determine frequency distribution, percentages, and mean scores for each indicator. The findings reveal that most supervisory leadership indicators fall within the good to very good categories. The highest mean scores were observed in exemplary discipline and the principal’s role as an initiator of reform, while the lowest score was found in the indicator related to granting complete freedom without control. These results support Transformational Leadership and Managerial Role theories, highlighting the importance of vision, role modelling, participatory engagement, and structured supervision. The study concludes that supervisory leadership practices are generally aligned with modern leadership principles but require strengthening in post-supervision follow-up mechanisms and in balancing teacher autonomy with appropriate supervisory control. The study contributes a detailed mapping of supervisory indicators grounded in contemporary leadership theory.