Article Per Year (5 Year)
p-Index From 2020 - 2025
6.824
P-Index
This Author published in this journals
All Journal Jurnal Mirai Management Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Jurnal Informatika Jurnal INSYPRO (Information System and Processing) SEIKO : Journal of Management & Business AkMen JURNAL ILMIAH Jurnal BISNIS & KEWIRAUSAHAAN EQIEN - JURNAL EKONOMI DAN BISNIS YUME : Journal of Management Journal Cerita: Creative Education of Research in Information Technology and Artificial Informatics International Journal of Economy, Education and Entrepreneurship (IJE3) Nobel Management Review Jurnal Manajemen Perbankan Keuangan Nitro International Journal of Multidisciplinary Research and Literature (IJOMRAL) Jurnal Aplikasi Manajemen & Kewirausahaan MASSARO Jurnal Bisnis dan Kewirausahaan Nobel Community Services Journal
Mashur Razak
STMIK Handayani Makassar
Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Physics Social Sciences Other

Published : 61 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Jurnal Manajemen Perbankan Keuangan Nitro

 1 
THE EFFECT OF DIGITAL SERVICES ON PENSION PARTICIPANTS' SATISFACTION WITH USER EXPERIENCE AND PERCEIVED VALUE AS MEDIATING VARIABLES AT PT ASABRI (Persero) PALU BRANCH. Maryanita, Maryanita; Razak, Mashur; Anshar, Ashary
Jurnal Manajemen Perbankan Keuangan Nitro Vol. 1 No. 3 (2025): Vol. 1 No. 3 (2025): Special Volume for International Collaboration
Publisher : LP2M IBK Nitro

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine the effect of digital services on pension participants' satisfaction with user experience and perceived value as mediating variables at PT ASABRI (Persero) Palu Branch. The research was conducted over one month, from May to June 2025. The population in this study includes all pension recipients at PT ASABRI Palu Branch, while the sample consists of 100 respondents selected using the Slovin method. Data analysis was carried out using the Smart PLS method. The results of this study indicate that (1) Digital Services have a positive and significant effect on Participant Satisfaction, (2) Digital Services have a positive and significant effect on User Experience, (3) Digital Services have a positive and significant effect on Perceived Value, (4) User Experience has a positive and significant effect on Participant Satisfaction, (5) Perceived Value has a positive and significant effect on Participant Satisfaction, (6) Digital Services have a positive and significant effect on Participant Satisfaction through User Experience, and (7) Digital Services have a positive and significant effect on Participant Satisfaction through Perceived Value.
Co-Authors Abdul jalil Abdul Wahab Achmad Gani achmadi achmadi achmadi Agunawan Agunawan Ahmad Firman Amir Amir Andi Indriapati Andi Muhammad Ridwan ANITHA NITA TAHIR Anshar, Muh. Ashary Arwien, Riswin Arwien Asri Asri Astik Martini Martini Badaruddin Bambang Suharnanto Barhaman Barhaman Djalante, Andi Djasim, A. Kachsyfur Fatmasari Fatmasari Fatmasari Fatmasari Fatmawati Fatmawati Fiqri Haikal Gusti, Didiek Handayani Haedar Dahing Haeruddin Harlinda Harniati Arfan Harlindah Harniati Harun, Rusni Haryono, Didi Hazriani, Hazriani Hengky Yasing Ibnu Munzier Hasri Gani Japaruddin Japaruddin Jeni Kamase Kamaluddin, La Ode Amijaya Kartini Jafar Khaeriah Khaeriah Khaerullah H Khaerullah H Khaerullah H, Khaerullah H Lili Handayani, Lili M. Ihsan Indra Jaya Maryanita, Maryanita Masdar J Pratama Maslim Maslim, Maslim Megawaty, Megawaty Mudinillah, Adam Muh. Ashary Anshar Muhammad Amin Muhammad Hdayatullah Rahman Muhammad Hidayat Muhammad Hidayat Muhammad Hidayat Muhammad Rizal Mukhtar Hamzah Muliana Muliana Mulyawan Amin Nadya Utari Gunawan Nur Ainun Alwi Nur Baya Nuraeni Nuraeni Nurbayati Nurbayati Nurjannah Nurjannah Qadri, Khaerul Rahmat Saleh Rahmawaty, Ika risman Umar Rosnaini Daga Safirah Syihab Salam, Erick Sarial Budi Saripuddin D Sry Devianty Subriah Subriah Suharnanto, Bambang Suharnanto, Bambang Sujatmiko Sujatmiko Surianti Surianti Surianto Surianto Sutiara, Sutiara Syamsul Alam Syarifuddin Syarifuddin Yusnani Yunus YUSRI YUNUS Yuyun Zainuddin Mustapa