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All Journal Jurnal Kolaborasi Resolusi Konflik Indonesian Journal of Social Work Jurnal ABDIMAS (Pengabdian kepada Masyarakat) UBJ Jurnal Ilmiah Rehabilitasi Sosial (Rehsos) Jurnal Ilmiah Kebijakan dan Pelayanan Pekerjaan Sosial (Biyan) Jurnal Pengabdian Multidisiplin Jurnal Pengabdian Tri Bhakti Peksos: Jurnal Ilmiah Pekerjaan Sosial
Rini Hartini Rinda Andayani
Politeknik Kesejahteraan Sosial Bandung
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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EFEKTIVITAS PROGRAM KOMUNITAS KEPROFESIAN BMKA SALMAN ITB sw, Salwa; Nulhaqim, Soni Akhman; Irfan, Maulana; Andayani, Rini Hartini Rinda
Jurnal Ilmiah Kebijakan dan Pelayanan Pekerjaan Sosial (Biyan) Vol 7 No 1 (2025): BIYAN
Publisher : Politeknik Kesejahteraan Sosial (Poltekesos) Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31595/biyan.v7i1.1417

Abstract

This study aims to evaluate the effectiveness of the Komunitas Keprofesian(Professional Community) program organized by Masjid Salman ITB in preparing participants, especially alumni cadres, to face the professional world after graduation. The program is designed to provide training in various fields, including academia, business, social, professional, and statesmanship, focusing on enhancing technical skills and developing soft skills. The research method used is a qualitative approach with semi-structured interview techniques. Participants consisted of 7 informants selected purposively based on their active involvement in the program. Data analysis was carried out using the service effectiveness framework from Rino J. Patti (1988), which measures three main dimensions: client change, service quality, and client satisfaction. The results of the study indicate that this program is effective in bringing positive behavioral changes to participants, improving skills, and helping them set career goals. However, several challenges were found related to accessibility and the implementation of the hybrid format in the program's execution. Overall client satisfaction was achieved, but improvements are needed in practical application aspects. This study recommends improvements in the program structure to better meet the specific needs of participants and adjust training methods to be more inclusive and practical. Keywords: program effectiveness, professional community, Masjid Salman ITB, professional services.
Co-Authors Adi Fahrudin Adi Fahrudin Adi Fahrudin Almera Nestyan Faemy Azlinda Azman Dayne Trikora Wardhani Dorang Luhpuri Dorang Luhpuri Dorang Luhpuri Dwi Heru Sukoco Ella Nurlela Eunkeu Agiati Hanna Rahmi Jhon Raphael Saragih Laela Aini Maulana Irfan, Maulana Moch Zaenal Hakim NIKE VONIKA Nulhaqim, Soni Akhman Nur Aini, Erisa Dwi Puspa Sari Muraidandini Puspitasari Nurul Darojati Prayoga Rahmat Syarif Hidayat Rahmi, Kus Hanna Rosdiana Rosdiana Sri Ratna Ningrum Supriatna, Ecep Susilawati, Susilawati sw, Salwa