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Analisis Sistem Manajemen dalam Pemeliharaan Sarana dan Prasarana di Rumah Sakit Umum Daerah Teluk Kuantan Tahun 2016 Candra, Leon; Widodo, M. Dedi; Tonis, Marian
KESMARS: Jurnal Kesehatan Masyarakat, Manajemen dan Administrasi Rumah Sakit Vol 1 No 1 (2018): Jurnal Kesehatan Masyarakat, Management dan Administrasi Rumah Sakit
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/kesmars.v1i1.150

Installation Maintenance Infrastructure Hospital is an organization of a technical nature and coordinating the implementation of improving existing facilities and equipment in hospitals. This research is descriptive qualitative method, by the number of informants 5 persons, the Hospital Director, Head Installation Maintenance of facilities and infrastructure Hospital, Head of Civil Service, Technician two people. This research was conducted by conducting in-depth interviews and observation. Data processing is done by triangulation, triangulation methods and triangulation of data, the data obtained will be analyzed and explained in accordance with existing theories. The result research shows that the organization has been running well but not maximum, because of human resources for the Installation Maintenance Facility Hospital is still inadequate and placement of human resources have not been in their respective fields, Installation Maintenance costs for Hospital Infrastructure is not maximized, and to methods already well underway. It is expected to be in management, human resources in order to be empowered again, costs and methods reevalu ated, so that the overall maintenance system can work better. Keyword : The management system, the maintenance of infrastrukture, hospital

HUBUNGAN MUTU PELAYANAN KESEHATAN DENGAN KEPUASAN PASIEN RAWAT INAP PESERTA BPJS KESEHATAN DI RSUD SELASIH PANGKALAN KERINCI KABUPATEN PELALAWAN TAHUN 2015 Marian Tonis; Ricky Wiranata Wiranata
Journal of Hospital Administration and Management Vol 1 No 1 (2020): Jurnal Administrasi Rumah Sakit dan Manajemen
Publisher : LPPM Universitas Awal Bros

Satisfaction is a key indicator of a standard health facility, which is a measure of patient care. Low patient satisfaction will have an impact on the number of visits that will affect provitabilitas health facilities. Based on data from hospitals selasih Pangkalan Kerinci, knowable Number bed Occupationcy Rate (BOR) in 2014 was 68.57%. The purpose of this study to determine Factors Associated With Care Inpatient Satisfaction Participants BPJS Healthcare In hospitals selasih Pangkalan Kerinci Pelalawan 2015. This research method is quantitative research design using cross sectional (cross-sectional) respondents are inpatients in June 2015. The entire sample of patients as many as 88 people, with sampling purposive sampling. The analysis is the analysis of univariate and bivariate with Chi-square test, measuring instruments used are questionnaires and using computerized data processing. The results were obtained with a tangible correlation between satisfaction in hospitals Selasih kerinci base with the results pvalue = 0.000 ≤ 0:05, there is a relationship reliability with satisfaction in hospitals selasih kerinci base with the results pvalue = 0.000 ≤ 0.05 responsiviness correlation with satisfaction in hospitals selasih base kerinci with the result pvalue = 0.000 ≤ 0:05, there is a relationship with the assurance of satisfaction in hospitals Selasih kerinci base with the results pvalue = 0.000 ≤ 0:05, there is a relationship of empathy with satisfaction in hospitals Selasih kerinci base with the results pvalue = 0.000 ≤ 0:05

Marian Tonis: ANALISIS SISTEM MANAJEMEN LOGISTIK OBAT DI INSTALASI FARMASI RUMAH SAKIT PROF. DR. TABRANI PEKANBARU Marian Tonis; Ani Riza Wati; Wiwik Suryandartiwi; Bobi Handoko
Journal of Hospital Administration and Management Vol 2 No 1 (2021): Jurnal Administrasi Rumah Sakit dan Manajemen
Publisher : LPPM Universitas Awal Bros

Drug logistics management in hospitals is the most important aspect that must exist in a hospital including the stages of planning, procurement, storage, distribution, elimination, evaluation and monitoring which are interrelated with each other. Prof. Hospital. Dr. Tabrani has several problems, especially in pharmacy installations, namely insufficient budget, insufficient human resources and SIMRS that are not optimal. The purpose of this study was to analyze the existing management system in the Pharmacy Installation of Prof. Hospital. Dr. Tabrani.This research uses a qualitative research type, conducted at Prof. Hospital. Tabrani, using in-depth interviews, observation and document review methods with 4 informants, namely the Head of Medical Support, Head of Pharmacy Installation, Person in Charge of Pharmacy Warehouse, and Pharmacy Staff. Data processing is done by reducing data, presenting data, and drawing conclusions. For data validation used source triangulation, method triangulation, and data triangulation.The results showed that the management of drug logistics in the Pharmacy Installation of Prof. Hospital. Dr. Tabrani has not been effective. This can be seen from the input components, namely inadequate human resources, budget costs that have not been understood by all parties responsible for the management of pharmaceutical preparations, pharmaceutical warehouses that still do not meet the standards properly.It is recommended that the Hospital Pharmacy Installation of Prof. Dr. Tabrani pays more attention to the drug logistics management system at the Pharmacy Installation of Prof. Hospital. Dr. Tabrani especially regarding the quantity and quality of human resources and infrastructure.

Analysis of Management Systems in Wastewater Processing at Regional Public Hospital in Teluk Kuantan 2018: Analisis Sistem Manajemen Dalam Pengolahan Air Limbah di Rumah Sakit Umum Daerah Teluk Kuantan Tahun 2018 Marian Tonis; Henni Djuhaeni; Arnawilis Arnawilis
Jurnal Kesehatan Komunitas Vol 6 No 1 (2020): Jurnal Kesehatan Komunitas
Publisher : STIKes Hang Tuah Pekanbaru

Instalasi Pengolahan Air Limbah (IPAL) adalah bangunan air yang berfungsi untuk mengolah air buangan yang berasal dari kegiatan yang ada di fasilitas pelayanan kesehatan. Di Rumah Sakit Umum Daerah (RSUD) Teluk Kuantan pengolahan air limbah sempat tidak berjalan sesuai dengan prosedur yang ada, karena adanya suatu kebocoran pada perpipaan IPAL. Tujuan penelitian yaitu diperolehnya informasi yang mendalam tentang analisis unsur manajemen dan fungsi manajemen dalam Pengolahan Air Limbah di RSUD Teluk Kuantan Tahun 2018. Penelitian ini menggunakan jenis penelitian kualitatif dengan pendekatan eksploratif, dilaksanakan di RSUD Teluk Kuantan dengan jumlah informan sebanyak 5 orang yaitu, Kepala Seksi Sarana Prasarana, Karu IPSRS, Staf manajemen dan Staf IPAL 2 orang. Penelitian ini dilaksanakan dengan metode wawancara mendalam, observasi dan telaah dokumen. Pengolahan data dilakukan dengan melakukan reduksi data, penyajian data dan penarikan kesimpulan. Untuk validitasi data digunakan triangulasi sumber, triangulasi metode dan triangulasi data. Hasil penelitian diperoleh tema-tema penting yaitu : Sumber Daya Manusia yang belum mencukupi (kekurangan 2 tenaga khusus) dan belum sesuai dengan basic ilmu (tidak adanya tenaga sanitasi dan kesehatan lingkungan, perencanaan dari manajemen terhadap unsur manajemen dan fungsi manajemen dalam IPAL belum terlaksana keseluruhannya, serta pengorganisasian di Instalasi Pengolahan Air limbah belum dilaksanakan, sehingga terjadi kerja rangkap yang menyebabkan kerugian kurang optimalnya pekerjaan yang dilakukan. Disarankan dalam pengelolaan air limbah agar dilakukan penataan manajemen terhadap unsur manajemen dan fungsi manajemen yang ada. Supaya pengelolaan terhadap air limbah dapat tertata dan berjalan dengan lebih baik.

HUBUNGAN MUTU PELAYANAN KESEHATAN DENGAN KEPUASAN PASIEN RAWAT INAP PESERTA BPJS KESEHATAN DI RSUD SELASIH PANGKALAN KERINCI KABUPATEN PELALAWAN TAHUN 2015 Marian Tonis; Ricky Wiranata Wiranata
Journal of Hospital Administration and Management Vol 1 No 1 (2020): Jurnal Administrasi Rumah Sakit dan Manajemen
Publisher : LPPM Universitas Awal Bros

Satisfaction is a key indicator of a standard health facility, which is a measure of patient care. Low patient satisfaction will have an impact on the number of visits that will affect provitabilitas health facilities. Based on data from hospitals selasih Pangkalan Kerinci, knowable Number bed Occupationcy Rate (BOR) in 2014 was 68.57%. The purpose of this study to determine Factors Associated With Care Inpatient Satisfaction Participants BPJS Healthcare In hospitals selasih Pangkalan Kerinci Pelalawan 2015. This research method is quantitative research design using cross sectional (cross-sectional) respondents are inpatients in June 2015. The entire sample of patients as many as 88 people, with sampling purposive sampling. The analysis is the analysis of univariate and bivariate with Chi-square test, measuring instruments used are questionnaires and using computerized data processing. The results were obtained with a tangible correlation between satisfaction in hospitals Selasih kerinci base with the results pvalue = 0.000 ≤ 0:05, there is a relationship reliability with satisfaction in hospitals selasih kerinci base with the results pvalue = 0.000 ≤ 0.05 responsiviness correlation with satisfaction in hospitals selasih base kerinci with the result pvalue = 0.000 ≤ 0:05, there is a relationship with the assurance of satisfaction in hospitals Selasih kerinci base with the results pvalue = 0.000 ≤ 0:05, there is a relationship of empathy with satisfaction in hospitals Selasih kerinci base with the results pvalue = 0.000 ≤ 0:05

ANALISIS SISTEM MANAJEMEN LOGISTIK OBAT DI INSTALASI FARMASI RUMAH SAKIT PROF. DR. TABRANI PEKANBARU Marian Tonis; Ani Riza Wati; Wiwik Suryandartiwi; Bobi Handoko
Journal of Hospital Administration and Management Vol 2 No 1 (2021): Jurnal Administrasi Rumah Sakit dan Manajemen
Publisher : LPPM Universitas Awal Bros

Drug logistics management in hospitals is the most important aspect that must exist in a hospital including the stages of planning, procurement, storage, distribution, elimination, evaluation and monitoring which are interrelated with each other. Prof. Hospital. Dr. Tabrani has several problems, especially in pharmacy installations, namely insufficient budget, insufficient human resources and SIMRS that are not optimal. The purpose of this study was to analyze the existing management system in the Pharmacy Installation of Prof. Hospital. Dr. Tabrani.This research uses a qualitative research type, conducted at Prof. Hospital. Tabrani, using in-depth interviews, observation and document review methods with 4 informants, namely the Head of Medical Support, Head of Pharmacy Installation, Person in Charge of Pharmacy Warehouse, and Pharmacy Staff. Data processing is done by reducing data, presenting data, and drawing conclusions. For data validation used source triangulation, method triangulation, and data triangulation.The results showed that the management of drug logistics in the Pharmacy Installation of Prof. Hospital. Dr. Tabrani has not been effective. This can be seen from the input components, namely inadequate human resources, budget costs that have not been understood by all parties responsible for the management of pharmaceutical preparations, pharmaceutical warehouses that still do not meet the standards properly.It is recommended that the Hospital Pharmacy Installation of Prof. Dr. Tabrani pays more attention to the drug logistics management system at the Pharmacy Installation of Prof. Hospital. Dr. Tabrani especially regarding the quantity and quality of human resources and infrastructure.

OPTIMASI PENJADWALAN PRAKTEK DOKTER INSTALASI GAWAT DARURAT (IGD) MENGGUNAKAN METODE PEWARNAAN GRAF DI RUMAH SAKIT UMUM DAERAH PETALA BUMI PROVINSI RIAU Ade Novita Andriani; Marian Tonis; Abdul Zaky
Journal of Hospital Administration and Management (JHAM) Vol 3 No 2 (2022): Journal of Hospital Administration and Management (JHAM)
Publisher : LPPM Universitas Awal Bros

Doctor scheduling at the Emergency Installation (IGD) of the Petala Bumi Regional General Hospital, Riau Province, is carried out in three shifts, namely the morning shift, afternoon shift and night shift. Each shift is scheduled for three to four doctors, with a total of 14 doctors. There are quite a lot of doctors in the emergency room at the Petala Bumi Hospital, Riau Province, so it will require at least a fee. This can be optimized by doing a simpler schedule so that the costs incurred can be reduced. The results of the observations concluded that each shift only needed two doctors to practice in the emergency room at the Petala Bumi Hospital. Optimal Scheduling will greatly reduce or minimize the number of Doctor HR in Petala Bumi Hospital, Riau Province. This research is a type of quantitative researcher with an experimental research design of Development Research (development). The graph coloring is done for four days because, in the matrix the graph coloring pattern repeats itself after the fourth day. Scheduling for four days, graph coloring has 10 colors or chromatic numbers assuming three shifts and two doctors in one shift, so optimizing the preparation of the doctor's schedule at the emergency room of the Petala Bumi Hospital can be done with a minimum of 10 doctors. The impact obtained from the results of optimizing the number of existing doctors is the cost or cost at the hospital, one of which is the doctor's salary can be reduced. The workload carried out also remains in accordance with the number of doctors owned and the preparation of the doctor's schedule can be more optimal.

ANALISIS KUALITAS PELAYANAN VAKSINASI COVID-19 TERHADAP KEPUASAN PESERTA VAKSINASI DI PUSKESMAS LIRIK KABUPATEN INDRAGIRI HULU Hanna Zarah Natasya; Bobi Handoko; Marian Tonis
Journal of Hospital Administration and Management (JHAM) Vol 3 No 2 (2022): Journal of Hospital Administration and Management (JHAM)
Publisher : LPPM Universitas Awal Bros

In Indonesia, the implementation of vaccination has been carried out according to presidential instructions through Presidential Decree No. At Pukesmas Lirik Indragiri Hulu Regency, the implementation of the Covid-19 vaccination has been carried out, but there are still complaints about the registration flow, waiting room, queues that are not in accordance with arrivals and have not prioritized the elderly in queues and post-vaccination administration that is not in line with the queue. The purpose of the study was to determine the performance of officers, the level of satisfaction of Covid-19 vaccination patients, and the effect of service quality and patient satisfaction. This research uses quantitative research with descriptive method, conducted at Puskeamas Lirik Indragiri Hulu Regency with 98 respondents, namely patients who have vaccinated adults 26-45 years. The research was carried out by observation, data collection, and questionnaires. Data analysis in this study used univariate analysis, bivariate analysis, validity test, reliability test, normality test, and linearity test. Data processing using SPSS 16.0 data processing application. The results obtained based on the data processing in this study indicate that the quality of service has a positive and significant effect on patient satisfaction which is strengthened by the test results which show that it is supported by the linearity test which produces a linearity significance value of 0.000 < 0.05 obtained from data processing through the application SPSS 16.0 .

HUBUNGAN KENYAMANAN DENGAN EKONOMI KESEHATAN PADA PASIEN BPJS KESEHATAN DI RUANG RAWAT INAP RSUD ARIFIN ACHMAD PROVINSI RIAU Refila Fazira; Bobi Handoko; Abdul Zaky; Marian Tonis
Jurnal Kesehatan Vol. 1 No. 4 (2023): Oktober
Publisher : CV. ADIBA AISHA AMIRA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Health financing still relies heavily on private money, causing most of the population to be less protected. The purpose of this study was to determine the relationship between patient comfort and BPJS health economy in the inpatient room of Arifin Achmad Hospital, Riau Province. This study was conducted using quantitative method with Cross Sectional research design. The sample in this study were patients or families of inpatients participating in the Health BPJS who did not upgrade the class of inpatient room nurses at Arifin Achmad Hospital in 2022. Sampling in this study used Non-Probability Sampling technique. The dimensions of service quality evaluated include Tangible, Reability, Responsiveness, Assurance, and Emphaty. The results show that income and education have a significant relationship with most dimensions of service quality, including Tangible, Reability, Assurance, and Emphaty. However, the number of family members is not significantly related by Responsiveness and Assurance variables. To determine the relationship of inpatient room patient comfort to health economics. The subjects in this study were BPJS Health patients in the inpatient room. The object of this study, the relationship of patient comfort to service quality which includes Tangibles (tangible form), Reability (reliability), Responsiveness (readiness), Assurance (guarantee), and Emphaty (empathy) to the Health Economy. In this study, the results of the assessment of respondents regarding each indicator on the health economy and service quality variables were obtained.

PENGARUH PENGETAHUAN DAN SIKAP PERAWAT TERHADAP STANDAR KESELAMATAN PASIEN DI RUANG RAWAT INAP RUMAH SAKIT UMUM DAERAH ARIFIN ACHMAD PROVINSI RIAU Lilik Istikhairyah; Marian Tonis; Anastasya Shinta Yuliana; Agus Salim
Jurnal Kesehatan Vol. 1 No. 4 (2023): Oktober
Publisher : CV. ADIBA AISHA AMIRA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Patient safety standards include efforts to improve patient safety, namely being able to educate staff about patient safety and communication being the key to patient safety. The research used was quantitative research with a sample size of 38 nurses in inpatient wards and the sampling technique in this research used Probability Sampling. Meanwhile, to determine the sample to be studied using Simple Random Sampling. The results of the research show that knowledge and attitudes have a significant effect on patient safety standards in the inpatient room at the Arifin Achmad Regional General Hospital. This is supported by the F test which shows that the significance value is 0.000 which is smaller than 0.05, which means that Accurate patient identification, Increased effective communication, Increased safety of drugs that need to be alert (high-alert), Certainty of the right location, right procedure, right patient operation, Reduction of the risk of health care related infections and Reduction of the risk of patient falls all together (simultaneous) has a significant influence on Knowledge and Attitude. The conclusion of this research is that knowledge and attitudes have a significant effect on patient safety standards in the inpatient room at the Arifin Achmad Regional General Hospital. This is supported by the F test which shows that the significance value is 0.000 which is smaller than 0.05, which means that these variables together (simultaneously) have a significant influence on Knowledge and Attitude. The suggestion of this research is to further improve patient safety standards both in the inpatient room and all services in the hospital.

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