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Journal : Journal of Educational Sciences

Total Quality Management in the Utilization of Educational Reports at SMAS Santo Yosef and SMAN 4 Mandau, Bengkalis Regency Christine, Jene; Raharja, Setya
Journal of Educational Sciences Vol. 9 No. 6 (2025): Journal of Educational Sciences
Publisher : FKIP - Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jes.9.6.p.6447-6463

Abstract

This study analyzes: (1) the implementation of Total Quality Management (TQM) principles in the utilization of Education Reports, (2) school strategies for integrating Education Report results into planning and TQM-based quality improvement, and (3) supporting and inhibiting factors in the application of TQM related to the use of Education Reports as tools for sustainable and systematic quality enhancement at SMAS Santo Yosef and SMAN 4 Mandau, Bengkalis Regency. This research employs a descriptive qualitative approach with principals, teachers, education staff, school committee members, and students as subjects. Data were collected through interviews, observations, and document analysis, with source and technique triangulation used to ensure credibility. Data were analyzed through data condensation, data display, and conclusion drawing/verification. The findings show that both schools use Education Report data as a basis for planning and designing quality improvement programs, supported by strong collaboration among school stakeholders. Annual evaluations and follow-ups based on Education Reports help maintain consistency in quality improvement and strengthen a culture of continuous quality. However, limited time, resources, and uneven understanding of quality management roles hinder optimal TQM implementation, indicating the need for more systematic integration of TQM and more intensive evaluation cycles.
The Principal’s Role in Motivating Teachers to Improve Their Pedagogical Competence Through Information Technology Putra, Budhi Andi; Raharja, Setya
Journal of Educational Sciences Vol. 9 No. 6 (2025): Journal of Educational Sciences
Publisher : FKIP - Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jes.9.6.p.6533-6546

Abstract

This study analyzes the role of school principals in enhancing teachers' pedagogical competencies through the use of Information Technology (IT) in public elementary schools in Bukit Batu District. The main focus is on how principals motivate teachers and integrate IT to improve the quality of pedagogical competencies. A qualitative phenomenological approach was used to explore the experiences of principals and teachers related to motivation and the strengthening of competencies through IT. Data were collected through in-depth interviews, participatory observation, and document studies at SD Negeri 005 and SD Negeri 009 in Bukit Batu during the period from May to November 2025. The findings show that principals play a crucial role in enhancing pedagogical competencies through IT, such as initiating training and mentoring. However, challenges such as limited devices, unstable internet access, and teachers' readiness remain major obstacles. Supporting factors include regular training and support from the Education Office, while the main barriers are limited IT facilities, varied teacher skills, and differing motivation levels. To optimize the use of IT, improvements in facilities, more intensive training, and adequate technical support are needed.