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Dini Turipanam Alamanda
Univeritas Garut
Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Medicine & Pharmacology Physics Social Sciences Other

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Journal : E-Journal of Tourism

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Analysis of Perceived Factors Affecting Tourist Satisfaction in Mountain Tourism: A Study in Mount Papandayan, Indonesia Afina Putri Vindiana; Santi Novani; Lidia Mayangsari; Dini Turipanam Alamanda
E-Journal of Tourism Volume 7 Number 1 (March 2020)
Publisher : Centre of Excellence in Tourism Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (269.251 KB) | DOI: 10.24922/eot.v7i1.55878

Abstract

Although the mountain is a popular tourist destination, research regarding mountain tourism is still limited. Over the years, researches on tourist satisfaction covered a more general context of tourism, without specifically analyzing mountain tourism. Therefore, this research aims to investigates factors influencing tourists’ satisfaction on mountain tourism, with Mount Papandayan, Garut Regency, West Java, Indonesia, as a case. Eleven variables regarding tourist satisfaction were derived from several interviews with Mount Papandayan’s management staff and 30 tourists that were hiking and camping on Mount Papandayan. A sample of 100 respondents, who were the Mount Papandayan’s tourists that had been hiking and camping, completed questionnaires. Exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) was used to analyze the data. The results show that there are three factors that affect tourist’s satisfaction in mountain tourism, which are ‘infrastructure and facilities’, ‘natural resources’, and ‘mountain area’s atmosphere’, while CFA validated the model fit. The results also indicated a significant relationship between the three factors. This research provides an opportunity for broader research opportunities in mountain tourism, especially in tropical countries. Keywords : mountain tourism, satisfaction, EFA, CFA
Co-Authors Abdullah Ramdhan Abdullah Ramdhani Abdullah Ramdhani Abdullah Ramdhani Adiatma, Dani Adinda Khoeru Nisa Agus Maoludin Ahmad Kurniawan Ai Miman Nurdiaman Aji Abdul Wahid Akbar, Gugun Geusan Akbar, Gugun Geusan Albie Rivaldi Putra Amalia, Vieny Marita Annisa Deliana Putri Arif Partono Arif Partono Partono Arif Partono Prasetio Arif Partono, Arif Aulia, Sendi Ayu Maspupah Budi S Purnomo Cahyani, Virly Cupiadi, Hedi Della Pebriyanti Desianti, Selsya Dewi Riani Dhanan Sarwo Utomo Disman, Disman Dwi Novanda Sari Fajar Sidiq Adi Fajar Sidiq Adi Prabowo Fajri, Siti Galfanny Rahmanillahi Sabitri Fauziyyah, Nadhira Gamal Argi Gamal Argi, Gamal Grisna Anggadwita Hadum Hadiansyah Harisana, Muhammad Husna Harisana, Muhammad Husna Harrie Lutfie Helga Meizhura Hermawan, Pri Hesty Nurul Utami Hidayat, Yusuf Murtadlo Ikeu Kania Ikin Solikin Intan Fahira Munawar Intan Setiani Jumiati Kijima, Kyoichi Koblarp Chandrasapth Kurniati, Dinar Mariam Kusmiati, Eti Lidia Mayangsari Lili Adi Wibowo Maoludin, Agus Mariam, Dinar Mila Karmila Mila Karmila Muchtar Muhammad Arief Mulyani, Sani Munawar, Intan Fahira Munawar, Soviyan Mutiana Budiman Nirmala, Shena Nadya Novani, Santi Nurhasan, Rohimat Pebriyanti, Della Permatasari, Anggraeni Pri Hermawan Profityo, Werda Bagus Profityo Bagus Purnomo, Budi Supriatono Putro, Utomo Sarjono Raihana Nanditha Zaky Ramadani, Veland Ramdhani, Abdullah Ratih Hendayani Raynaldi, Mochammad Resti Arini Restu, Mawar Sugi Riska Sukmawati Risma Muhamad Ramdani Safutri, Wulan Santi Novani Selvi Silfiani Rahayu Setiawan, Idzhar Inzaghi Setiawan, Rahyuniati Siallagan, Manahan solikin, ikin Sulistyodewi Nur Wiyono Sulistyodewi Nur Wiyono Sunarya, Agi Hendrawan Suseno, Novie Susanti Tatang Mulyana Tia Rosalina Tomy Perdana Ubaidillah Zuhdi Utomo Sarjono Putro Utomo Sarjono Putro Utomo, Dhanan Sarwo Veland Ramadani Vieny Marita Amalia Vindiana, Afina Putri Wahid, Aji Abdul Wati Susilawati Wati Susilawati, Wati Wildan Wahyu Nurpalah Yulia, Hanna Zati Woro Shabrina