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All Journal Signifikan : Jurnal Ilmu Ekonomi Jurnal Siasat Bisnis Sosiohumaniora Jurnal Manajemen Teknologi JAM : Jurnal Aplikasi Manajemen The Asian Journal of Technology Management (AJTM) Gema Publica : Jurnal Manajemen dan Kebijakan Publik Journal of Business Management Education (JBME) Agricore: Jurnal Agribisnis dan Sosial Ekonomi Pertanian Unpad Ikonomika : Jurnal Ekonomi dan Bisnis Islam International Journal of Artificial Intelligence Research Jurnal Manajemen dan Bisnis Indonesia Jurnal Bisnis dan Manajemen Jurnal Manajemen Indonesia Jurnal Penelitian Pendidikan IPA (JPPIPA) Syntax Literate: Jurnal Ilmiah Indonesia AFEBI Management and Business Review IRJE (Indonesian Research Journal in Education) Agrisocionomics: Jurnal Sosial Ekonomi Pertanian Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial JURNAL LENTERA BISNIS Altasia : Jurnal Pariwisata Indonesia Jurnal Wacana Ekonomi Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer PINISI Discretion Review Jurnal Pembangunan dan Kebijakan Publik JESS (Journal of Education on Social Science) Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jurnal Ekonomi Bisnis, Manajemen dan Akuntansi (JEBMA) Bina Ekonomi: Majalah Ilmiah Fakultas Ekonomi Universitas Katolik Parahyangan International Journal of Management Science and Information Technology (IJMSIT) Proceeding ISETH (International Summit on Science, Technology, and Humanity) International Journal of Applied Business and International Management Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Indonesia Sosial Teknologi Journal of Governance and Social Policy Research Horizon Journal of Knowledge Management Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Jurnal Pembangunan dan Kebijakan Publik EKOBIMA Ekonomi Bisnis dan Manajemen INOVASI: Jurnal Ekonomi, Keuangan, dan Manajemen Jurnal Ilmiah Administrasi Publik
Dini Turipanam Alamanda
Univeritas Garut
Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Medicine & Pharmacology Physics Social Sciences Other

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Pengaruh Destination Image dan Aktivitas Media Sosial terhadap Minat Berkunjung melalui Destination Personality pada Taman Wisata Alam Gunung Papandayan Rinda Sekar Arum; Dini Turipanam Alamanda; Husni Muharam
Jurnal Ekonomi Bisnis dan Manajemen Vol. 4 No. 1 (2026): EKOBIMA: Jurnal Ekonomi Bisnis dan Manajemen - Juni 2026
Publisher : POLITEKNIK LP3I

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38204/ekobima.v4i1.2980

Abstract

This study investigates the influence of destination image and social media activities on tourists’ intention to visit through the mediating role of destination personality at Gunung Papandayan Nature Tourism Park. A quantitative explanatory approach was applied in this research. The study involved 200 respondents selected through purposive sampling, consisting of individuals who were familiar with or had received information about Gunung Papandayan from social media platforms. Data were collected using Likert-scale questionnaires and analyzed through Structural Equation Modeling–Partial Least Squares (SEM-PLS) supported by SmartPLS software. The findings indicate that both destination image and social media activities have a positive and significant effect on destination personality. Furthermore, destination personality significantly enhances tourists’ intention to visit. In contrast, destination image and social media activities do not directly affect visit intention in a significant way. Mediation analysis reveals that destination personality acts as an intervening variable linking destination image and social media activities with tourists’ visit intention. These results suggest that establishing a strong destination personality can effectively strengthen tourists’ interest in visiting Gunung Papandayan Nature Tourism Park.
Peran Kepercayaan Konsumen dalam Memediasi Pengaruh Live Streaming, Online Customer Review, dan Influencer Credibility terhadap Purchase Decision pada Pengguna TikTok Shop Bilqis Aulia Nafasya; Dini Turipanam Alamanda; Dwi Nurhayati
Jurnal Ekonomi Bisnis, Manajemen dan Akuntansi (Jebma) Vol. 6 No. 2 (2026): Article Research Juli 2026
Publisher : Yayasan Cita Cendikiawan Al Khwarizmi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/jebma.v6i2.9131

Abstract

Abstrak: Perkembangan social commerce telah mengubah perilaku konsumen dalam proses pengambilan keputusan pembelian. Berbagai strategi pemasaran digital seperti live streaming, online customer review, dan influencer credibility dipandang mampu memengaruhi purchase decision namun peran kepercayaan konsumen sebagai variabel mediasi masih memerlukan kajian lebih lanjut. Penelitian ini bertujuan untuk menganalisis pengaruh live streaming, online customer review, dan influencer credibility terhadap purchase decision melalui kepercayaan konsumen pada pengguna TikTok Shop di Indonesia. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei terhadap 313 responden yang dipilih menggunakan purposive sampling. Data analisis menggunakan Structural Equation Modeling-Partial Least Squares (SEM-PLS) dengan bantuan SmartPLS 3. Hasil penelitian menunjukkan bahwa live streaming, online customer review, dan influencer credibility berpengaruh positif dan signifikan terhadap kepercayaan konsumen. Selain itu, kepercayaan konsumen serta ketiga variabel tersebut juga berpengaruh terhadap purchase decision. Hasil pengujian mediasi menunjukkan bahwa kepercayaan konsumen mampu memediasi pengaruh ketiga variabel tersebut terhadap purchase decision. Kepercayaan konsumen memiliki peran penting dalam menjelaskan mekanisme pembentukan keputusan pembelian pada TikTok Shop. Penelitian ini berkontribusi terhadap pengembangan literatur perilaku konsumen digital dan social commerce, serta memberikan implikasi praktis bagi pelaku usaha dalam meningkatkan efektivitas strategi pemasaran melalui optimalisasi live streaming, pengelolaan ulasan konsumen, dan pemanfaatan influencer yang kredibel. Kata kunci: Influencer Credibility, Kepercayaan Konsumen, Live Streaming, Online Customer Review, Purchase Decision
Exploration of The Determining Factors of Attraction Situ Bagendit I Tourism Object Using Analytic Hierarchy Process (AHP) Wati Susilawati; Athiya Noura; Dini Turipanam Alamanda; Syntia Apriani
International Journal of Artificial Intelligence Research Vol 6, No 1.2 (2022)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (323.128 KB) | DOI: 10.29099/ijair.v6i1.390

Abstract

This study aims to explore the determinants of the attractiveness of the Situ Bagendit I tourist attraction by using the analytic hierarchy process (AHP). This research uses mixed methods, exploratory type. The survey was conducted by observing and interviewing informants to obtain primary data. Further data by distributing questionnaires and analyzing the data using the analytic hierarchy process (AHP) technique. While secondary data or data obtained from articles, textbooks, research, online news, and articles on websites and other sources. Data analysis using Expert Choice technique based on Analytic Hierarchy Process (AHP) and data verification using triangulation. The findings show that based on the results of the highest assessment criteria, namely ease of access (0.463), exciting attractions (0.398), and modern facilities (0.139). As an alternative factor, equestrian tourism (0.206) is an important part of the attraction of Situ Bagendit I attractions, while parks (0.196), tracking tours (0.188), amphitheater shows (0.153), children's playgrounds (0.133), and water tourism ( 0.124) becomes a supporting role in increasing the attractiveness of the Situ Bagendit I tourist attraction. It can be concluded that equestrian tourism is an attractive factor for the Situ Bagendit I tourist attraction where tourists can travel and see the view around the tourist attraction while riding.
E-WOM In Urban Community Support Ariculture: Impact Of Customer Experience, Knowledge, And Involvement Hesty Nurul Utami; Resti Arini; Tomy Perdana; Sulistyodewi Nur Wiyono; Dini Turipanam Alamanda; Dinar Mariam Kurniati
Agrisocionomics: Jurnal Sosial Ekonomi Pertanian Vol 9, No 3 (2025): November 2025
Publisher : Faculty of Animal and Agricultural Science, Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/agrisocionomics.v9i3.25719

Abstract

The demand for organic vegetables is continuously increasing to support healthy lifestyles that more people follow. Digital technology has facilitated this product marketing to serve a larger market, including agri-food marketing using social media that explicitly targets online communities. The growing participation in Community-Supported Agriculture (CSA) as an  agricultural product direct selling initiative in Indonesia highlights the necessity to examine how customer experience, knowledge, and involvement stimulate electronic word-of-mouth (E-WOM) as a powerful promotion tool that consists of peer opinions and experiences aiming to foster sustainable consumer engagement and market expansion. This study aims to determine the effect of customer experience, product knowledge, and customer involvement on E-WoM on organic vegetable customers at an urban CSA in Bandung City that sells organic vegetables. The research employed a quantitative method with the Structural Equation Model – Partial Least Square (SEM-PLS). We sampled 60 respondents of the urban CSA customers. The results show that customer experience, product knowledge, and customer involvement significantly influence E-WoM. The research provides theoretical implications for consumer perceptions, engagement, and decision-making in shaping E-WoM impact, including practical implications on marketing organic products in online communities that support urban agricultural practices related to enhancing consumer trust, attracting new members, and promoting the sustainability of urban community-supported agriculture initiatives. 
The Mediating Role of Perceived Value in the Relationship Between Service Quality and Customer Satisfaction: Evidence from a Tourism Souvenir Store in Garut Regency Sani Vira Febriani; Dini Turipanam Alamanda; Wufron Wufron
International Journal of Management Science and Information Technology Vol. 6 No. 2 (2026): July - December 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i2.7671

Abstract

In tourism-related retail, customer satisfaction is a critical determinant of business competitiveness and sustainability. Souvenir stores are particularly vulnerable to fluctuations in tourist arrivals, which may affect service quality during peak demand periods. This study examines the effect of service quality on customer satisfaction and investigates the mediating role of perceived value. The research was conducted at “S” Souvenir Store in Garut Regency, Indonesia, a tourist destination characterized by seasonal visitor fluctuations. An explanatory quantitative approach was employed, with data collected from 110 customers through a structured questionnaire. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results indicate that service quality has a significant positive effect on both perceived value and customer satisfaction. In addition, perceived value has a significant positive effect on customer satisfaction and partially mediates the relationship between service quality and customer satisfaction. These findings suggest that customer satisfaction is influenced not only by service performance but also by the perceived value derived from the exchange. Theoretically, this study contributes to tourism retail literature by positioning perceived value as a mediating mechanism in the relationship between service quality and customer satisfaction. Practically, souvenir retailers should focus not only on improving service delivery but also on enhancing customers’ perceived value to strengthen satisfaction outcomes.
Co-Authors Abdullah Ramdhan Abdullah Ramdhani Abdullah Ramdhani Abdullah Ramdhani Adiatma, Dani Adinda Khoeru Nisa Agi Hendrawan Sunarya Agus Maoludin Ahmad Kurniawan Ai Miman Nurdiaman Aji Abdul Wahid Akbar, Gugun Geusan Akbar, Gugun Geusan Albie Rivaldi Putra Amalia, Vieny Marita Annisa Deliana Putri Arif Partono Arif Partono Partono Arif Partono Prasetio Arif Partono, Arif Athiya Noura Aulia, Sendi Ayu Maspupah Aziz, Muhamad Apriliana Bilqis Aulia Nafasya Budi S Purnomo Cahyani, Virly Della Pebriyanti Desianti, Selsya Dewi Riani Dhanan Sarwo Utomo Dinar Mariam Kurniati Disman, Disman Dwi Novanda Sari DWI NURHAYATI Fadhlurrohman, Mochammad Iqbal Fajar Sidiq Adi Fajar Sidiq Adi Prabowo Fajri, Siti Galfanny Rahmanillahi Sabitri Fauziyyah, Nadhira Gamal Argi Gamal Argi, Gamal Grisna Anggadwita Hadum Hadiansyah Harisana, Muhammad Husna Harisana, Muhammad Husna Harrie Lutfie Hedi Cupiadi Helga Meizhura Hesty Nurul Utami Hesty Nurul Utami Hidayat, Yusuf Murtadlo Husni Muharam Ikeu Kania Ikin Solikin INTAN ALYA KHOERUNNISA Intan Fahira Munawar Intan Setiani Jumiati Kijima, Kyoichi Koblarp Chandrasapth Kurniati, Dinar Mariam Kusmiati, Eti Lili Adi Wibowo Maoludin, Agus Mariam, Dinar Mayangsari, Lidia Mila Karmila Mila Karmila Muchtar Muhammad Arief Munawar, Intan Fahira Munawar, Soviyan Mutiana Budiman Nadhira Fauziyyah Nirmala, Shena Nadya Nurhasan, Rohimat Pebriyanti, Della Permatasari, Anggraeni Pri Hermawan Profityo, Werda Bagus Profityo Bagus Purnomo, Budi Supriatono Putro, Utomo Sarjono Raihana Nanditha Zaky Ramadani, Veland Ramdhani, Abdullah Ratih Hendayani Raynaldi, Mochammad Resti Arini Restu, Mawar Sugi Rinda Sekar Arum Riska Sukmawati Risma Muhamad Ramdani Sani Mulyani Sani Vira Febriani Santi Novani Selvi Silfiani Rahayu Setiawan, Idzhar Inzaghi Setiawan, Rahyuniati Siallagan, Manahan Sitorus, Victor Dean Rizky Maulana solikin, ikin Sulistyodewi Nur Wiyono Sulistyodewi Nur Wiyono Suseno, Novie Susanti Syntia Apriani Tatang Mulyana Tia Rosalina Tomy Perdana Ubaidillah Zuhdi Utomo Sarjono Putro Utomo Sarjono Putro Utomo, Dhanan Sarwo Veland Ramadani Vieny Marita Amalia Vindiana, Afina Putri Wahid, Aji Abdul Wati Susilawati Wati Susilawati, Wati Widyanti Qararullah Wildan Wahyu Nurpalah Wufron Wufron Wulan Safutri Yulia, Hanna Zati Woro Shabrina