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All Journal Signifikan : Jurnal Ilmu Ekonomi Jurnal Siasat Bisnis Sosiohumaniora Jurnal Manajemen Teknologi JAM : Jurnal Aplikasi Manajemen The Asian Journal of Technology Management (AJTM) Gema Publica : Jurnal Manajemen dan Kebijakan Publik Journal of Business Management Education (JBME) Agricore: Jurnal Agribisnis dan Sosial Ekonomi Pertanian Unpad Ikonomika : Jurnal Ekonomi dan Bisnis Islam Jurnal Manajemen dan Bisnis Indonesia Jurnal Bisnis dan Manajemen Jurnal Manajemen Indonesia Jurnal Penelitian Pendidikan IPA (JPPIPA) Syntax Literate: Jurnal Ilmiah Indonesia AFEBI Management and Business Review IRJE (Indonesian Research Journal in Education) Agrisocionomics: Jurnal Sosial Ekonomi Pertanian Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial JURNAL LENTERA BISNIS Altasia : Jurnal Pariwisata Indonesia Jurnal Wacana Ekonomi Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer PINISI Discretion Review Jurnal Pembangunan dan Kebijakan Publik JESS (Journal of Education on Social Science) Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Bina Ekonomi: Majalah Ilmiah Fakultas Ekonomi Universitas Katolik Parahyangan Proceeding ISETH (International Summit on Science, Technology, and Humanity) International Journal of Applied Business and International Management Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Indonesia Sosial Teknologi Journal of Governance and Social Policy Research Horizon Journal of Knowledge Management Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Jurnal Pembangunan dan Kebijakan Publik INOVASI: Jurnal Ekonomi, Keuangan, dan Manajemen Jurnal Ilmiah Administrasi Publik
Dini Turipanam Alamanda
Univeritas Garut
Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Medicine & Pharmacology Physics Social Sciences Other

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From TED to Fintech: Mining Speaker Sentiments for Insights into The Future of Finance Cahyani, Virly; Alamanda, Dini Turipanam; Kusmiati, Eti
INOVASI: Jurnal Ekonomi, Keuangan, dan Manajemen Vol. 20 No. 3 (2024): Agustus
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jinv.v20i3.1796

Abstract

This research explores the diverse perspectives of TED Talks speakers on Fintech and its role in the future of finance. This study utilizes opinion mining and InfraNodus to identify trends, similarities, differences, and viewpoints that emerged in TED Talks talk's discussions about Fintech on YouTube. The methodology involves analyzing opinions expressed by TED Talks speakers on YouTube channels using opinion mining techniques and InfraNodus tools to structure and deepen understanding of the speaker’s point of view. By examining these perspectives, this study aims to enrich the understanding of how Fintech permeates culture and influences financial perspectives. The study results classified opinions into four main categories: Fintech Access, Banking Simplify, Trust Business, and AI Transaction, which helped identify critical themes in TED Talks discussions on Fintech. These findings reflect the importance of increased access to financial services, banking innovation, and positive changes in financing. The study's implications include insights for policymakers, regulators, and industry stakeholders to develop frameworks that support financial technology development while ensuring consumer protection and security.
Factors Affecting Tourists’ Destination Patronizing Intentions Toward Mount Papandayan Tourism, Indonesia Alamanda, Dini Turipanam; Suseno, Novie Susanti; Ramdhani, Abdullah; Desianti, Selsya
Proceeding ISETH (International Summit on Science, Technology, and Humanity) 2019: Proceeding ISETH (International Summit on Science, Technology, and Humanity)
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/iseth.1410

Abstract

Purpose: The study aimed to identify and analyze factors affecting tourists’ destination patronizing intentions toward Mount Papandayan Tourism, Indonesia. Methodology: This study applied quantitative methods with a descriptive explanation design. The survey was conducted by distributing questionnaires to 100 respondents who have visited Mount Papandayan Tourism more than once. Results: The collected data were analyzed by confirmatory factor analysis supported with SPSS. The result showed that two new factors namely testimony and loyalty were generated out of seven tested factors including telling experiences, giving recommendation to visit, desire to tell positive things, promoting tourism, desire to revisit, reluctance to changes, and not needing new experiences. Applications/Originality/Value: The research implication is that it can be utilized as consideration for developing Mount Papandayan Tourism. The proposed managerial implications were creating attractions that encouraging the tourists to give testimony on the tourism objects and providing services that attract the tourists’ intention to visit.
E-WOM In Urban Community Support Ariculture: Impact Of Customer Experience, Knowledge, And Involvement Utami, Hesty Nurul; Arini, Resti; Perdana, Tomy; Wiyono, Sulistyodewi Nur; Alamanda, Dini Turipanam; Kurniati, Dinar Mariam
Agrisocionomics: Jurnal Sosial Ekonomi Pertanian Vol 9, No 3 (2025): November 2025
Publisher : Faculty of Animal and Agricultural Science, Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/agrisocionomics.v9i3.25719

Abstract

The demand for organic vegetables is continuously increasing to support healthy lifestyles that more people follow. Digital technology has facilitated this product marketing to serve a larger market, including agri-food marketing using social media that explicitly targets online communities. The growing participation in Community-Supported Agriculture (CSA) as an  agricultural product direct selling initiative in Indonesia highlights the necessity to examine how customer experience, knowledge, and involvement stimulate electronic word-of-mouth (E-WOM) as a powerful promotion tool that consists of peer opinions and experiences aiming to foster sustainable consumer engagement and market expansion. This study aims to determine the effect of customer experience, product knowledge, and customer involvement on E-WoM on organic vegetable customers at an urban CSA in Bandung City that sells organic vegetables. The research employed a quantitative method with the Structural Equation Model – Partial Least Square (SEM-PLS). We sampled 60 respondents of the urban CSA customers. The results show that customer experience, product knowledge, and customer involvement significantly influence E-WoM. The research provides theoretical implications for consumer perceptions, engagement, and decision-making in shaping E-WoM impact, including practical implications on marketing organic products in online communities that support urban agricultural practices related to enhancing consumer trust, attracting new members, and promoting the sustainability of urban community-supported agriculture initiatives. 
Behavioural Insights into Digital Nudge Marketing: A Study of Consumer Behaviour and Digital Literacy in Healthy Food-Related Product Education Contexts Hesty Nurul Utami; Raihana Nanditha Zaky; Sulistyodewi Nur Wiyono; Dini Turipanam Alamanda; Dwi Novanda Sari; Koblarp Chandrasapth
Jurnal Penelitian Pendidikan IPA Vol 11 No 8 (2025): August
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v11i8.11872

Abstract

The jamu industry, the locally grown healthy beverage industry in Indonesia, embarks on the opportunity to support the consumer food lifestyle. This study examines a company producing Jamu products that uses a digital platform to market its offerings. Fluctuations in purchases have led the company to adopt a Nudge business strategy in its digital content marketing. This study surveys the role of digital nudges on consumers' purchase intentions and decisions regarding Jamu products. Nudging marketing proposes a selling technique by manipulating customer behaviour closer to the deal. This study applies a quantitative approach with a Partial Least Squares-based Structural Equation Modelling (SEM-PLS) method. Data collection techniques were conducted by surveying 124 customers of Jamu products manufactured by a Jamu company based in Bandung City. The results show that nudges do not directly influence purchasing decisions but significantly impact those decisions when mediated by purchase intention. This study contributes to digital marketing and consumer behaviour literature by providing insights into how nudging marketing can be strategically implemented to promote local and healthy food-related products in modern digital business environments.
Online Service Acceptance Model of Population and Civil Registration Agency in Indonesia using Technology Acceptance Model Wulan Safutri; Dini Turipanam Alamanda; Abdullah Ramdhani; Nadhira Fauziyyah
Jurnal Indonesia Sosial Teknologi Vol. 5 No. 5 (2024): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v5i5.1042

Abstract

The application of online services at the Population and Civil Registry Service (Disdukcapil) in Indonesia is important in increasing the efficiency and quality of public services. However, the success of reveiving online services is still a major concern for the government and public service managers. Therefore, this study aims to analyze the online service acceptance model at Disdukcapil in Indonesia using the Technology Acceptance Model (TAM). The data collection method was carried out through a survey of potential users of online services and using Partial Least Squares – Structural Equation Model (PLS – SEM) to analyze the data. The results showed that perceived ease of use, perceived usefulness, attitudes towards system, behavioural intention and the actual system usage which are the dimensions of the Technology Acceptance Model have a positive effect on acceptance of online services at Disdukcapil in Indonesia. The findings can be used as a guide for policy makers and public service managers to increase acceptance and adoption of online services in the government sector. In addition, this research is expected to provide a strong foundation in improving and improving public services effectively using technology.
Faktor-Faktor yang Mendorong Generasi Z Berdonasi melalui Platform Kitabisa.com Widyanti Qararullah; Wati Susilawati; Dini Turipanam Alamanda
Journal of Knowledge Management Vol 18 No 1 (2024): Journal of Knowledge Management
Publisher : Fakultas Ekonomi Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52434/jkm.v18i1.43616

Abstract

Penelitian ini bertujuan menganalisis faktor-faktor yang mendorong generasi Z dalam berdonasi melalui platform Kitabisa.com. Metode yang digunakan adalah deskriptif kuantitatif dengan teknik analisis faktor. Populasi penelitian adalah generasi Z pengguna Kitabisa.com yang jumlahnya tidak diketahui, dengan pengambilan sampel dilakukan secara insidental baik secara langsung maupun online menggunakan kuesioner. Hasil analisis menunjukkan lima faktor utama yang memengaruhi keputusan donasi. Faktor pertama adalah kerjasama dan motivasi, meliputi keyakinan, kenyamanan, ibadah, ajaran agama, kepedulian, pengalaman, pemahaman agama, motivasi, sistem pelayanan, media sosial, program layanan, pilihan donasi, jiwa sosial, toleransi, dan aksi sosial. Faktor kedua adalah kemudahan, mencakup kemudahan akses, komunikasi, fleksibilitas, dan kemudahan pemahaman. Faktor ketiga adalah solidaritas, meliputi inovasi, iklan, perubahan persepsi, dan ketertarikan. Faktor keempat adalah pesan yang mudah diterima, serta faktor kelima yaitu daya tarik.
Persepsi Masyarakat terhadap Program Makan Siang Gratis Menggunakan Text Network Analysis (TNA) Aziz, Muhamad Apriliana; Alamanda, Dini Turipanam; Fadhlurrohman, Mochammad Iqbal; Kurniati, Dinar Mariam
Jurnal Ilmiah Administrasi Publik Vol. 11 No. 2 (2025): Jurnal Ilmiah Administrasi Publik (JIAP)
Publisher : Badan Penerbitan Jurnal (BPJ) FIA-UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jiap.2025.011.02.8

Abstract

This study examines public perception of the Free Lunch program in Indonesia using Text Network Analysis (TNA). This research method uses a qualitative approach using the Infranodus platform. The use of Text Network Analysis helps identify key themes, relationships between ideas, and emotional patterns that emerge from audience responses. By analyzing public perception from the YouTube platform, this study found that perceptions of the free lunch program were divided between neutral, positive and negative. The results of the analysis through the Infranodus platform show that the majority of people on the media stated that they were neutral towards this program, namely 78%, with positive sentiment of 16% coming from social and health benefits, while negative sentiment of 6% was related to concerns about implementation and transparency. The majority of people in the comments column stated that they were neutral towards this program, namely 76%, with positive sentiment of 13% coming from the fields of direct benefits, social, education and health. While negative sentiment of 11% was related to concerns about the sustainability of the program and potential problems in its implementation. The results of this study are expected to help open insights in improving communication and strict monitoring for efficient and effective implementation.
PENGARUH KUALITAS LAYANAN DAN DIVERSIFIKASI BISNIS TERHADAP KEPUASAN PELANGGAN MELALUI PENGALAMAN PELANGGAN DENGAN TRUST SEBAGAI MODERASI PADA SPBU Sitorus, Victor Dean Rizky Maulana; Susilawati, Wati; Alamanda, Dini Turipanam
JURNAL LENTERA BISNIS Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i2.2208

Abstract

This study aims to analyze the effect of service quality and business diversification on customer satisfaction through customer experience, with trust as a moderating variable at gas stations (SPBU) operated by PT Pangandaran Putra. A quantitative approach was employed using a survey method involving 150 respondents selected through purposive sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that service quality and business diversification have a positive and significant effect on customer satisfaction, both directly and indirectly through customer experience. Customer experience is proven to act as a significant mediating variable, while trust has a positive effect on customer satisfaction but shows a negative moderating effect on the relationship between customer experience and satisfaction. These findings highlight that customer satisfaction is not only determined by service quality and business diversification but also by customer experience as a key mechanism, supported by customer trust.
Technological Innovation and Market Governance forTrader Satisfaction in Traditional Markets: Evidence fromGarut Regency INTAN ALYA KHOERUNNISA; DINI TURIPANAM ALAMANDA; DWI NURHAYATI
The Asian Journal of Technology Management (AJTM) Vol. 18 No. 3 (2025): (In Progress Issue)
Publisher : Unit Research and Knowledge, School of Business and Management, Institut Teknologi Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12695/ajtm.2025.18.3.4

Abstract

Abstract. Traditional markets in non-metropolitan regions need to adapt to changing service expectations, retail competition, and digital transaction practices. However, previous studies have often examined market revitalization, service quality, digital payment adoption, or governance separately, while limited attention has been given to how these factors explain trader satisfaction as an evaluation of market management practices. This study examines the influence of infrastructure quality, service quality, government support, technological innovation, and market governance on trader satisfaction in traditional markets in Garut Regency. Market governance is defined in this study as the clarity of rules, fair treatment, transparency, complaint mechanisms, and communication between traders and market managers. Data were collected from 100 active traders using purposive sampling and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 3. The results show that infrastructure quality, service quality, technological innovation, and market governance significantly influence trader satisfaction, while government support does not show a significant effect. Market governance has the strongest effect, and the model explains 64.4% of the variance in trader satisfaction. These findings provide empirical insight that trader satisfaction is shaped by the alignment of physical facilities, service delivery, technological practices, and governance mechanisms. Practically, local governments and market managers should translate support programs into concrete improvements that traders can directly experience. Keywords: Infrastructure quality, market governance, service quality, technological innovation, trader satisfaction
PENGARUH PERSEPSI RISIKO DAN CITRA DESTINASI TERHADAP KEPUTUSAN BERKUNJUNG WISATAWAN PADA SAWAH LEGA HEGAR RESOR GARUT Agi Hendrawan Sunarya; Dini Turipanam Alamanda; Hedi Cupiadi
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 9 No 2 (2025): Edisi Mei - Agustus 2025
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v9i2.5863

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh persepsi risiko dan citra destinasi terhadap Keputusan Berkunjung wisatawan ke Sawah Lega Hegar Resort Garut. Latar belakang penelitian ini didasarkan pada fenomena meningkatnya kekhawatiran wisatawan akibat isu keamanan dan aksesibilitas menuju destinasi, serta pentingnya peran citra destinasi dalam memengaruhi niat berkunjung. Pendekatan penelitian menggunakan metode kuantitatif dengan teknik analisis Partial Least Squares Structural Equation Modeling (PLS-SEM). Sampel penelitian berjumlah 105 responden yang dipilih menggunakan teknik purposive sampling, dengan kriteria pernah mengunjungi destinasi minimal satu kali dalam satu tahun terakhir. Instrumen penelitian berupa kuesioner tertutup dengan skala Likert lima poin. Analisis data dilakukan melalui pengujian outer model dan inner model untuk mengukur validitas, reliabilitas, dan hubungan antarvariabel. Hasil penelitian menunjukkan bahwa persepsi risiko dan citra destinasi berpengaruh positif dan signifikan terhadap Keputusan Berkunjung. Menariknya, persepsi risiko menunjukkan pengaruh yang lebih dominan dibandingkan citra destinasi, yang mengindikasikan bahwa kepercayaan wisatawan dapat terbentuk apabila destinasi dinilai memiliki pengelolaan risiko yang baik, termasuk keamanan, transparansi informasi, dan kesiapsiagaan. Temuan ini memperkuat pentingnya strategi pemasaran destinasi yang menekankan sinergi antara manajemen risiko dan pencitraan berbasis nilai-nilai lokal untuk meningkatkan daya saing destinasi pariwisata yang sedang berkembang.
Co-Authors Abdullah Ramdhan Abdullah Ramdhani Abdullah Ramdhani Abdullah Ramdhani Adiatma, Dani Adinda Khoeru Nisa Agi Hendrawan Sunarya Agus Maoludin Ahmad Kurniawan Ai Miman Nurdiaman Aji Abdul Wahid Akbar, Gugun Geusan Akbar, Gugun Geusan Albie Rivaldi Putra Amalia, Vieny Marita Annisa Deliana Putri Arif Partono Arif Partono Partono Arif Partono Prasetio Arif Partono, Arif Aulia, Sendi Ayu Maspupah Aziz, Muhamad Apriliana Budi S Purnomo Cahyani, Virly Della Pebriyanti Desianti, Selsya Dewi Riani Dhanan Sarwo Utomo Disman, Disman Dwi Novanda Sari DWI NURHAYATI Fadhlurrohman, Mochammad Iqbal Fajar Sidiq Adi Fajar Sidiq Adi Prabowo Fajri, Siti Galfanny Rahmanillahi Sabitri Fauziyyah, Nadhira Gamal Argi Gamal Argi, Gamal Grisna Anggadwita Hadum Hadiansyah Harisana, Muhammad Husna Harisana, Muhammad Husna Harrie Lutfie Hedi Cupiadi Helga Meizhura Hermawan, Pri Hesty Nurul Utami Hidayat, Yusuf Murtadlo Ikeu Kania Ikin Solikin INTAN ALYA KHOERUNNISA Intan Fahira Munawar Intan Setiani Jumiati Kijima, Kyoichi Koblarp Chandrasapth Kurniati, Dinar Mariam Kusmiati, Eti Lili Adi Wibowo Maoludin, Agus Mariam, Dinar Mayangsari, Lidia Mila Karmila Mila Karmila Muchtar Muhammad Arief Munawar, Intan Fahira Munawar, Soviyan Mutiana Budiman Nadhira Fauziyyah Nirmala, Shena Nadya Novani, Santi Nurhasan, Rohimat Pebriyanti, Della Permatasari, Anggraeni Pri Hermawan Profityo, Werda Bagus Profityo Bagus Purnomo, Budi Supriatono Putro, Utomo Sarjono Raihana Nanditha Zaky Ramadani, Veland Ramdhani, Abdullah Ratih Hendayani Raynaldi, Mochammad Resti Arini Restu, Mawar Sugi Riska Sukmawati Risma Muhamad Ramdani Sani Mulyani Santi Novani Selvi Silfiani Rahayu Setiawan, Idzhar Inzaghi Setiawan, Rahyuniati Siallagan, Manahan Sitorus, Victor Dean Rizky Maulana solikin, ikin Sulistyodewi Nur Wiyono Sulistyodewi Nur Wiyono Suseno, Novie Susanti Tatang Mulyana Tia Rosalina Tomy Perdana Ubaidillah Zuhdi Utomo Sarjono Putro Utomo Sarjono Putro Utomo, Dhanan Sarwo Veland Ramadani Vieny Marita Amalia Vindiana, Afina Putri Wahid, Aji Abdul Wati Susilawati Wati Susilawati, Wati Widyanti Qararullah Wildan Wahyu Nurpalah Wulan Safutri Yulia, Hanna Zati Woro Shabrina