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All Journal FORUM Journal of Public Policy and Management Review Journal of Public Administration and Local Governance Dialogue: Jurnal Ilmu Administrasi Publik Technology and Informatics Insight Journal
Ari Subowo
Departemen Ilmu Administrasi Publik Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Diponegoro
Arts Humanities Computer Science & IT Social Sciences Other

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HUBUNGAN KOMPETENSI DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI PADA KANTOR KECAMATAN TANJUNG KABUPATEN BREBES SYIFARIZQY, RIFQOH; Subowo, ari; Rostyaningsih, Dewi
Journal of Public Policy and Management Review Vol 13, No 3: Juli, Administrasi Pubik Rembang 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45566

Abstract

Tujuan penelitian ini yaitu untuk menganalisis hubungan antara kompetensi dan motivasi kerja terhadap kinerja pegawai di Kantor Kecamatan Tanjung Kabupaten Brebes. Metode yang digunakan dalam penelitian ini yaitu kuantitatif dengan pendekatan asosiatif. Populasi penelitian ini adalah pegawai Kantor Kecamatan Tanjung Kabupaten brebes dengan menggunakan teknik purposive sampling sebanyak 26 responden. Hasil penelitian menunjukkan bahwa terdapat hubungan yang signifikan antara kompetensi dan kinerja pegawai, serta antara motivasi kerja dan kinerja pegawai. Secara spesifik kinerja pegawai akan meningkat apabila kompetensi dan motivasi meningkat begitu juga sebaliknya. Namun masih terdapat banyak faktor lain yang diindikasikan dapat menjadi pengaruh kinerja pegawai
PERAN PENDAMPING SOSIAL DALAM PROGRAM KELUARGA HARAPAN DI KECAMATAN SEMARANG UTARA KOTA SEMARANG Rochmah Deiffy Amalia, Annisa; Subowo, Ari; Santoso, R. Slamet
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45301

Abstract

The Family Hope Program (PKH) provides cash assistance to underprivileged families to improve human resources quality. Social assistants play a crucial role in PKH activities, from preparation to supervision. However, challenges include a lack of public understanding, low awareness, dependency on assistance, misuse of funds, and data synchronization issues. This study analyzes the role of social assistans and the factors affecting their performance in North Semarang District using a descriptive qualitative approach and purposive sampling. Data were collected through interviews, observations, and documentation, ensuring validity through triangulation. The results of the study indicate that among the four roles of companions (facilitative, educational, representational, and technical), the most influential and needing improvement is the technical role, which requires supervision of the implementation of PKH beneficiary commitments and the use of PKH funds. Thus, there are several sub-aspects of the companion's role that have not been carried out by the PKH social companions in North Semarang District. Competence, socialization, and role behavior drive the companion's role, while role conflict and role distance inhibit it. Future steps may include strengthening the supervision of PKH implementation, particularly the implementation of PKH beneficiary commitments by re-enforcing sanctions against violations committed by PKH beneficiaries.
KUALITAS PELAYANAN KESEHATAN DI PUSKESMAS KECAMATAN KEBAYORAN LAMA JAKARTA SELATAN Tri Widyastuti,, Fitta; Subowo, Ari; Santoso, R. Slamet
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.44097

Abstract

Quality Health Services is something that is important for the entire community to obtain. This study aims to analyze the quality of health services and factors related to the quality of services at the Kebayoran Lama District Health Center with a research focus on UKP (Individual Health Enterprise) services. The research method used was a qualitative method with a descriptive type, data was obtained through observation, interviews and literature study, and used an informant selection technique, namely purposive sampling. To test the validity of the data using triangulation, the research results show that in the quality theory used there are four significant symptoms, namely tangibles, reliability, responsiveness, assurance, and one less significant symptom, namely empathy. Then in the second objective theory, namely factors related to service quality, there are five significant symptoms and 1 less significant symptom. There are findings that can be used as a way to improve and maintain the quality of health services at the Kebayoran Lama District Health Center, South Jakarta, such as the implementation of hospitality which is currently underway.
PERAN STAKEHOLDER DALAM PENGEMBANGAN PARIWISATA DI KAWASAN DATARAN TINGGI DIENG KABUPATEN BANJARNEGARA Alvianita, Vivi; Subowo, Ari; Santoso, R. Slamet
Journal of Public Policy and Management Review Vol 13, No 4: Oktober 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i4.47343

Abstract

Tourism development is one of the effective strategies to improve the welfare of local communities through optimizing the potential of the region. Dieng Plateau area is one of the priority tourist destinations in Banjarnegara Regency. This research aims to identify stakeholders involved in tourism development in the Dieng Plateau Area of Banjarnegara Regency and analyze the roles of these stakeholders. The methodology used is a qualitative approach with data collection through interviews, observations, and documentation. Stakeholders involved in tourism development include the Dieng Kulon Village community, Pokdarwis Dieng Pandawa, Dieng Kulon Village Government, Banjarnegara Regency Tourism and Culture Office, UPTD Dieng Tourism Area, Ministry of PUPR, Central Java Cultural Heritage Conservation Center (BPCB), Perhutani, Bank Indonesia, Bank BTN, PT Geodipa Energi, Universities and the media. The results of the study indicate that primary stakeholders consisting of local communities and Pokdarwis Dieng Pandawa act as coordinators, facilitators, implementers, and accelerators. Key stakeholders consisting of village government and local government act as policy creators, coordinators, facilitators, implementers, and accelerators, while secondary stakeholders consisting of government, community, companies, academics and media act as facilitators, implementers, and accelerators. However, the role of these stakeholders is said to be not optimal because there are still problems that arise and the implementation of the program is not optimal.
RESPONSIVE GOVERNANCE DALAM PENGEMBANGAN PORTAL SEMARANG SATU DATA DI DINAS KOMUNIKASI INFORMATIKA STATISTIK DAN PERSANDIAN KOTA SEMARANG Audrey Al Fahri, Aulia; Santoso, R. Slamet; Subowo, Ari
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45128

Abstract

The issuance of Presidential Regulation Number 95 of 2018 concerning Electronic- Based Government Systems (SPBE) is a new challenge for the government to provide fast and accurate services because the use of information and communication technology (ICT) will make information systems within local governments connected online so that people can obtain services that are fast, precise, easy, and cheaper. Basically the implementation of using websites in government services aims to improve public services by being more responsive to the public through online-based websites. The problem in this study is the absence of a two-way feature and the government's lack of responsiveness in managing the Semarang One Data Portal which causes a lack of community participation in its development. The purpose of this study is to analyze Responsive Governance in the development of the Semarang One Data Portal and to find out the determinants of the success of Responsive Governance in the development process of Semarang One Data at the Office of Communication, Statistical Informatics and Encryption of Semarang City with reference to the theory of Responsive Governance by the Agus Dwiyanto, 2008. Methods This research is descriptive using a qualitative approach and the informants were taken from the Semarang City Communication Informatics and Coding Service.
ANALISIS COLLABORATIVE GOVERNANCE DALAM PENGEMBANGAN OBJEK WISATA MUSEUM KOTA LAMA SEMARANG Ifaf Agasinta, Ismah; Subowo, Ari; Santoso, R. Slamet
Journal of Public Policy and Management Review Vol 13, No 2: April 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i2.43573

Abstract

Semarang city is one of the cities that has great potential in the tourism sector. Various types of tourism are offered, one of which is cultural and historical tourism. Semarang Old City Museum is one of the historical tourist destinations in Semarang City. The development of the Semarang Old City Museum is still said to have not gone well allegedly because the collaboration between the government, the private sector, and the community has not been optimal. This research aims to describe the stages of the collaborative governance process and the factors that influence the collaborative governance process in the development of the Semarang Old City Museum attraction. In this study, researchers used qualitative research methods with data collection techniques through interviews, observations, and documentations. The results of this study indicate that the collaborative governance process in the development of the Semarang Old City Museum can be said to be sufficient because the five stages of the collaborative process still have aspects that need to be improved and there are three factors that have not gone well, namely membership, communication, and resource factors. The researcher provides suggestions to improve the collaborative process and improve communication and collaboration resources so that the development of the Semarang Old City Museum can run optimally.
Pelayanan Poli Umum Puskesmas Jatibening Baru Kecamatan Pondokgede Kota Bekasi Andika Wicaksono, Nabil; Santoso, R. Slamet; Subowo, Ari
Journal of Public Policy and Management Review Vol 13, No 2: April 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i2.43803

Abstract

Health is a basic human need. Therefore, the government has an obligation to fulfill the needs of public health services. One form of government effort in providing quality health services to the community is through the Community Health Center (Puskesmas). However, the services provided by Puskesmas still have various problems, namely there are still many community complaints related to infrastructure facilities at Puskesmas, timeliness of services, and the attitudes and behavior of Puskesmas officers. In this case, some facts in the field found that the Jatibening Baru Health Center still does not have binding regulations related to the implementation of quality services. This study analyzes the quality of service of the Jatibening Baru Puskesmas, especially in the General & Elderly Poly Service, using conclusions from service quality theories derived from Zeithaml, Pasaruman, and Berry and analyzes factors that hinder service quality using conclusions from the theory of factors affecting service quality derived from Moenir using a qualitative descriptive approach. The data collection techniques used were observation, documentation, and interviews. The results showed that the quality of the Jatibening Baru Health Center was still not optimal in the dimensions of tangible, reliability, responsiveness, and assurance. This condition is motivated by several factors that still hamper related to awareness factors, organizational factors, income factors, ability and skill factors, and service facility factors. Researchers provide recommendations to answer the research problems that have been analyzed, namely by improving the dimensions that are still not optimal.
PERAN TENAGA AHLI FASILITATOR PENANGANAN PENGADUAN CEPAT RESPON MASYARAKAT (CRM) DI PROVINSI DKI JAKARTA Mashpufah, Raina Nurvita; Santoso, R. Slamet; Subowo, Ari
Journal of Public Policy and Management Review Vol 13, No 1: Januari 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i1.42320

Abstract

Cepat Respon Masyarakat (CRM) merupakan kanal pengaduan milik Pemerintah Provinsi DKI Jakarta yang didirikan pada tahun 2017 serta berhasil menyelesaikan 958.656 aduan masyarakat dengan presentase penyelesaian mencapai 98,9%. Pemerintah Provinsi DKI Jakarta melalui Biro Pemerintahan menunjukan sikap yang responsif melalui kehadiran Tenaga Ahli Fasilitator sebagai petugas penanganan pengaduan. Penelitian ini bertujuan untuk menganalisis peran dan faktor yang mempengaruhi keberhasilan pelaksanaan peran Tenaga Ahli Fasilitator. Metode penelitian yang digunakan adalah deskriptif kualitatif dengan teknik pengambilan data metode wawancara, observasi, dan dokumentasi. Peran Tenaga Ahli Fasilitator dilihat berdasarkan kewajiban, hak, dan perilaku yang diharapkan serta menggunakan teori milik Jim Ife (1995) tentang fasilitator terdiri atas; Peran Keterampilan Fasilitatif, Edukasional, Perwakilan, dan Teknis. Sedangkan faktor yang mempengaruhi keberhasilan peran dilihat menggunakan teori milik Effendy (2008) meliputi faktor internal berupa usia, pendidikan, ruang lingkup pekerjaan, dan motivasi sedangkan faktor eksternal meliputi lingkungan sosial, fasilitas, dan media. Hasil penelitian menunjukan Tenaga Ahli Fasilitator telah menjalankan kewajibannya dengan baik dan berperilaku secara professional sementara hak Tenaga Ahli Fasilitator belum dipenuhi secara keseluruhan. Peran Tenaga Ahli Fasilitator berjalan dengan baik dilihat berdasarkan peran keterampilan fasilitatif, edukasional, perwakilan, dan teknis meskipun tidak semua peran dijalankan oleh mereka. Faktor internal dan eksternal secara keseluruhan mempengaruhi keberhasilan pelaksanaan peran Tenaga Ahli Fasilitator meskipun pada aspek fasilitas dan media kerja masih terdapat keterbatasan. Terdapat temuan berupa faktor lainnya yang mempengaruhi keberhasilan pelaksanaan peran Tenaga Ahli Fasilitator, terdiri atas: pengalaman yang dimiliki dalam bidang pelayanan publik, fasilitas tambahan berupa luangan khusus yang dilengkapi perangkat digital dan seragam bagi Tenaga Ahli Fasilitator, serta kejelasan regulasi yang digunakan sebagai pedoman acuan dalam memvalidasi tindak lanjut aduan masyarakat.
IMPLEMENTASI PROGRAM KELUARGA HARAPAN (PKH) DALAM UPAYA PENANGGULANGAN KEMISKINAN DI KECAMATAN HARAPAN DI KECAMATAN GAYAMSARI KOTA SEMARANG Dela Putri Bestari, Kinanti; Santoso, R. Slamet; Subowo, Ari
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45193

Abstract

Poverty is a problem that occurs in every country, especially in developing countries like Indonesia. The government has taken various policies to solve the problem of poverty, one of which is through empowering poor families, namely the Family Hope Program (PKH). The Family Hope Program (PKH) is the development of a social protection system which aims to alleviate and help poor families with the hope that this program can reduce poverty. The method used is a qualitative-descriptive approach with data collection techniques through observation, interviews and documentation. The theory used in this research uses Merilee S Grindle's Policy Implementation Model theory which consists of two large dimensions, namely Policy Content and Implementation Environment. The results of the research show that the implementation of the family hope program has gone well but there are still several obstacles found, especially in terms of the degree of change desired regarding targeting within a year period regarding the number of KPM who must leave the transition period to graduate while resources are involved related to the availability of resources. human resources in the field and supporting facilities are still found to lack facilities for assistance in the field. This is also influenced by inhibiting factors such as lack of awareness among the community itself, there is a lack of human resources in dealing with beneficiary families, Facilitators of the Family Hope Program experience difficulties because the workload is not commensurate with the number of beneficiary families in Gayamsari District.
EFEKTIVITAS PELAYANAN PENERIMAAN PESERTA DIDIK BARU DI DINAS PENDIDIKAN KOTA BEKASI Putra, Raden Alif Ristiawan Putra; Subowo, Ari; Astuti, Retno Sunu
Journal of Public Policy and Management Review Vol 13, No 4: Oktober, AP Rembang 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i4.46913

Abstract

Efektivitas pelayanan penerimaan peserta didik baru secara online di Dinas Pendidikan Kota Bekasi masih dilaporkan belum efektif. PPDB online merupakan suatu sistem teknologi informasi yang dirancang untuk pelaksanaan PPDB secara online, yang dimulai dari pendataan, prapendaftaran, verifikasi, pendaftaran, seleksi, pengumuman hasil seleksi yang dilakukan dengan objektif, transparan, dan akuntabel. Namun, dalam pelaksanaannya terdapat masalah-masalah dalam produksi, efisiensi, dan kepuasan dalam pelayanan PPDB secara online. Penelitian ini bertujuan untuk menganalisis efektivitas pelayanan penerimaan peserta didik baru secara online di Dinas Pendidikan Kota Bekasi dan menganalisis faktor-faktor yang mendorong dan menghambat efektivitas pelayanan penerimaan peserta didik baru secara online di Dinas Pendidikan Kota Bekasi. Penelitian ini menggunakan metode penelitian kualitatif deskriptif dengan teknik pengumpulan data menggunakan wawancara, observasi, studi dokumentasi, dan studi pustaka. Hasil penelitian ini menunjukan bahwa pelayanan penerimaan peserta didik baru secara online sudah dapat dikatakan efektif namun tidak secara keseluruhan. Masih terdapat masalah titik koordinat yang belum berjalan dengan maksimal karena menggunakan aplikasi peta yang bukan milik instansi sehingga tidak dapat dikontrol dengan maksimal. Adapun faktor efektivitas pelayanan yang memperkuat, yaitu SDM berpengalaman, sistem real-time, dan sarana server serta provider yang memadai. Selain itu, terdapat faktor efektivitas pelayanan yang menghambat yaitu miskomunikasi masyarakat, media sosialisasi yang kurang relevan, dan sarana penentuan titik yang tidak bisa dikontrol langsung
Co-Authors -, Riangger ABIDIN, CHOIRUL Adha, Ferdiansyah Afrizal, Teuku Agitha Hutasoit, Cecilia Aji, Bima Bayu Aleksiva Nouvalsukma, Fairuz Aloysius Rengga Alvianita, Vivi Andika Wicaksono, Nabil Anindya Meithasari Anindya Rachmania Ardhianto Fajar Rizky Ardian Prasetyo Artadianti, Kiki Audrey Al Fahri, Aulia Aufarul Marom Ayu Lintang Prafitri Azaria Eda Pradana Azaria Eda Pradana, Azaria Eda Azhar Ar Rahman, Zakaria Bagus Danar Andito Baskoro Anindya Listyanto Budi Ramadhan, Dimas Chatarina Umbul Wahyuni Dava Caroline Ginting, Natasya David Irawan, David Dela Putri Bestari, Kinanti Desintawati, Septika Ayu Devi Nur Puspitasari Dewi Rostyaningsih Dewi, Religi Cipta Dina Locita Praniti Dyah Lituhayu Dzakiyyah Rahmawati, Yulita Emma Primadani Endang Larasati Engelbertus Nasa Erlangga, Baba Dimas Fathurrohman Fathurrohman Fathya Ammaliasari, Puspita Fauzyah Rahmah Foni Susanti Hafizha, Bianca Alma Hani’in, Septiati Hardiyanti, Kiki Hariyadi, Irfan Hartuti Purnaweni Hendry Eka Prasetya Herawati, Augustin Rina Herbasuki Nurcahyanto Herni Afriyanti Heryuni Prastanti, Fakhra Hidayat, Andri Rahmat Ifaf Agasinta, Ismah Ilsta Masrukah Inanda Nadhif, Nuno Intan Agustina Dwirahayu, Intan Agustina Intifada, Silma irma yunita Kamaliyah Rosyadah, Amanda Kartiko Bramantyo Dwi Putro Khairunnisa Cendrasari, Khairunnisa Kismartini Kismartini Kurnia Nurcahya, Kurnia M. Mustam Maesaroh Maesaroh Margareta Suryaningsih Margaretha Suryaningsih Maria Louisa Dwi Hapsari Purwinarti Mashpufah, Raina Nurvita Mohammad Nurul Huda Nabil Ma Arif, Muhammad Nanang Pradita Neisya Rahma Isyak, Siti Nina Widowati Novianti, Ririn Nur Diana, Nabila Nur Farida Sulsiah Nur Tamia, Diva Oktavia Ulya, Tri Olivia Siolito, Olivia Pambudi, Eka Pramesta, Lendhia Maharani Puji Astutik Puspita Fibriani Putra, Raden Alif Ristiawan Putra Putri Uswatul Khasanah R. Slamet Santoso Radityo Prayoga, Gusti Rahmat Tri Febriyanto Rapha, Albert J. Ratna Wulan Kusmarini Retno Sunu Astuti Rihandoyo Rihandoyo Rina Herawati, Augustin Rizky Masita Rahmadini Rochmah Deiffy Amalia, Annisa Ruri Dwi Nindias, Ruri Dwi RUTH BUDI SEKAR WEDA, BENAYA Salsabela, Rahmania Rifka Santi Okta Wijayanti Setiawati, Indri Setyarini, Shanaz Vindi Shelma Janu Mahartiwi Slamet Santoso Sodikin, Fauzan Abdullah Sri Suwitri Suzan Bella Rosellasari SYIFARIZQY, RIFQOH Tamara, Sofianna Hanum Teguh Rahmat Saleh, Teguh Rahmat Thoriq Adi Prayoga, Thoriq Adi Titi Nur Maulida Titik Djumiarti Tri Rahayu, Sevia Tri Wahyu Kristanto Tri Widyastuti,, Fitta Tri Yuniningsih Ulul Karima Unggul Wicaksono Vita Dwi Nur Fibrianingsih, Vita Dwi Nur Wahyu Wulandari, Aprilia Winarendra Imam Prakoso Yanuar Widi Nugroho Yuliardi Agung Pradana ZHAFIRAH ARKASIWI, NUR Zulfi Trio Pramono, Zulfi Trio Zulfikar, Maula Maydika Zulfiyyan Effendy